Consumer complaint actions: a conceptual model based on complainants about advertising in Australia

Volkov, Michael (2003) Consumer complaint actions: a conceptual model based on complainants about advertising in Australia. Journal of New Business Ideas and Trends, 1 (1). pp. 50-60. ISSN 1446-8719


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business - Department of Marketing and Tourism
Date Deposited: 30 Nov 2007 11:47
Last Modified: 26 Feb 2018 01:56
URI: http://eprints.usq.edu.au/id/eprint/14423

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