Rural communities: adjusting to a future without bank branches

Ralston, Deborah and Beal, Diana (2000) Rural communities: adjusting to a future without bank branches. Economic Papers: A journal of applied economics and policy, 19 (4). pp. 79-94. ISSN 0812-0439


This paper reports on a study carried out on the changing nature of financial service delivery in six rural communities in New South Wales and Queensland. All of these towns were revisited to examine changes that had taken place since a previous study undertaken two years earlier when these towns had lost their last bank branch (Beal and Ralston, 1998). The remainder of this paper is in five parts. First, it reviews the background to the major issue concerning the Hawker Inquiry, the closure of bank branches in rural communities, and second, briefly discusses some alternative face-to-face delivery methods. Third, the paper reports on the findings of the survey, including the use of different service providers for savings and investment, transaction services and loans, and the impact of service provision on cash withdrawal and on the shopping habits of residents. This section also reports on respondents' overall satisfaction with the convenience, range and cost of financial services. Fourth, policy implications of the changing nature of financial services provision are discussed and the final section concludes.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Access to published version in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Historic - Faculty of Business - Department of Finance and Banking (Up to 31 Mar 2007)
Faculty/School / Institute/Centre: Historic - Faculty of Business - Department of Finance and Banking (Up to 31 Mar 2007)
Date Deposited: 30 Nov 2007 11:47
Last Modified: 05 Apr 2018 04:20
Uncontrolled Keywords: banks; financial services; rural communities; bank closures
Fields of Research (2008): 14 Economics > 1402 Applied Economics > 140218 Urban and Regional Economics
16 Studies in Human Society > 1608 Sociology > 160804 Rural Sociology
15 Commerce, Management, Tourism and Services > 1502 Banking, Finance and Investment > 150203 Financial Institutions (incl. Banking)
Fields of Research (2020): 38 ECONOMICS > 3801 Applied economics > 380118 Urban and regional economics
44 HUMAN SOCIETY > 4410 Sociology > 441003 Rural sociology
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3502 Banking, finance and investment > 350204 Financial institutions (incl. banking)
Socio-Economic Objectives (2008): B Economic Development > 90 Commercial Services and Tourism > 9001 Financial Services > 900199 Financial Services not elsewhere classified
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