Diversity management in a South African university: a case study

Strydom, Jacques and Erwee, Ronel (1998) Diversity management in a South African university: a case study. Journal of Industrial Psychology, 24 (2). 9 - 14. ISSN 0258-5200

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To establish the perception of employees regarding diversity management at South Africa's largest residential university, the questionnaires of Gardenswartz & Rowe (1993) was adapted and a case study approach with a sample of 25 employees was used. The diversity audit measured the sample's perceptions on symptoms of diversity related problems; openness to change of the university; the status quo regarding diversity management; organisational barriers to diversity; the valuing of diversity; and the management of diversity by managers or supervisors. It was found that a high number of symptoms of diversity related problems are perceived and that respondents believed that the university is relatively unresponsive to the need to change. The university was believed to be in a mono cultural stage of development and barriers to developing into a multicultural organisation were identified. Respondents did report a very positive attitude towards diversity but perceived that certain procedures are not supportive.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: No
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business - No Department
Date Deposited: 30 Nov 2007 11:47
Last Modified: 02 Mar 2018 03:34
Uncontrolled Keywords: multicultural; diversity; organisational change; South Africa
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150311 Organisational Behaviour
20 Language, Communication and Culture > 2002 Cultural Studies > 200209 Multicultural, Intercultural and Cross-cultural Studies
16 Studies in Human Society > 1608 Sociology > 160803 Race and Ethnic Relations
Socio-Economic Objective: C Society > 95 Cultural Understanding > 9502 Communication > 950201 Communication Across Languages and Culture
URI: http://eprints.usq.edu.au/id/eprint/13716

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