Quality assurance certification: adoption by Australian software developers and its association with capability maturity

Cater-Steel, Aileen P. and Fitzgerald, Edmond P. (1997) Quality assurance certification: adoption by Australian software developers and its association with capability maturity. In: ICSC 1997: Asia-Pacific Software Engineering Conference and International Computer Science Conference, 2-5 Dec 1997, Hong Kong.


Many Australian developers have committed resources to achieve certification in response to government purchasing policies favouring standards-certified-suppliers, but cynics suggest the 'piece of paper' does little to improve the processes and subsequent product. This study details a research project undertaken to assess the adoption of QA certification by Australian software developers. Primary data for the study were gathered from a survey of 1,000 Australian software developers, and secondary data from the JAS-ANZ register of certified organisations. The survey design was used to determine the extent of adoption of QA certification by Australian developers, their organisational characteristics, capability maturity and perceptions regarding the value of QA certification. The SEI CMM questionnaire was used as the basis of the capability maturity measurement instrument, enabling an international comparison of CMM levels of developers in Australia, Hong Kong and Singapore.

Statistics for USQ ePrint 10361
Statistics for this ePrint Item
Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 30 Nov 2007 11:55
Last Modified: 05 Mar 2018 08:03
Uncontrolled Keywords: software quality; software quality assurance certification; Australian software developers; capability maturity; government purchasing policies; research project; QA certification; survey; JAS-ANZ register; organisational characteristics; questionnaire; CMM; Australia; Hong Kong; Singapore
Fields of Research : 08 Information and Computing Sciences > 0803 Computer Software > 080399 Computer Software not elsewhere classified
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: 10.1109/APSEC.1997.640157
URI: http://eprints.usq.edu.au/id/eprint/10361

Actions (login required)

View Item Archive Repository Staff Only