SPI assessment retrospective: evaluating long-term benefits for small firms

Cater-Steel, Aileen and Rout, Terry (2006) SPI assessment retrospective: evaluating long-term benefits for small firms. In: 6th International SPICE Conference: Software Process Improvement and Capability Determination, 3-5 May 2006, Luxembourg.


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[Abstract]: A retrospective review of participants in a SPICE-based process improvement program is currently underway. The objective of the review is to consider the long-term impact of the program on small firms. After establishing the need to evaluate the long-term effects in small firms, this paper presents a detailed account of the experiences of two small firms. These firms participated in a software process improvement (SPI) program in 1999. In 2000, a follow-up meeting was held with each firm to determine the extent to which the recommended actions from the assessment had been implemented. In 2005, a retrospective interview was conducted with each firm to discuss SPI actions subsequent to the follow-up meeting.
Although both firms continued to implement process improvement initiatives, surprisingly, the firm with higher capability is no longer in business. Factors such as senior management commitment, readiness for SPI and the culture of the firm are found to influence the long-term outcomes.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Title of pre-conference paper (attached) differs from Conference paper title: SPI program retrospective: evaluating long-term benefits fro small firms.
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 11 Oct 2007 00:33
Last Modified: 13 Jun 2016 00:38
Uncontrolled Keywords: software process improvement, program, programme, small firms, long-term, benefits, impact, effects
Fields of Research : 08 Information and Computing Sciences > 0803 Computer Software > 080399 Computer Software not elsewhere classified
URI: http://eprints.usq.edu.au/id/eprint/1000

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