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Cater-Steel, Aileen (2010) IT service departments struggle to adopt a service-oriented philosophy. In: St. Amant, Kirk, (ed.) IT outsourcing: concepts, methodologies, tools, and applications. Business Science Reference (IGI Global), Hershey, PA, United States, pp. 1447-1455. ISBN 978-1-60566-770-6

Chalk, Darryl Peter and McDonald, Janet (2010) "Unseemly woman in a Seeming Man": Romeo and the image of disaffected youth upon the actor body. In: Steinberg, Shirley and Kehler, Michael, (eds.) Boy culture: an encyclopaedia. Greenwood Press, Westport, CT, USA. (In Press)

Hoare, Patricia Nancey and Machin, M. Anthony (2010) The impact of reemployment on access to the latent and manifest benefits of employment and mental health - EMBARGOED UNTIL 31 DECEMBER 2010. Journal of Occupational and Organizational Psychology . ISSN 0963-1798 (In Press)

Valverde, Raul and Toleman, Mark and Cater-Steel, Aileen (2010) Design science: a case study in information systems re-engineering. In: Hunter, M. Gordon, (ed.) Strategic information systems: concepts, methodologies, tools, and applications. Information Science Reference (IGI Global), Hershey PA, USA, pp. 490-503. ISBN 978-1-60566-677-8 (In Press)