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Li, Min and Wang, Hua (2008) Protecting information sharing in distributed collaborative environment. In: 10th Asia-Pacific Web Conference Workshop, 26-28 April 2008, Shenyang, China.

Cater-Steel, Aileen and Tan, Wui-Gee and Toleman, Mark (2008) itSMF Australia 2007 Conference: summary of ITSM standards and frameworks survey responses. Project Report. University of Southern Queensland, Toowoomba, Australia.

Roberts, Barbara and Toleman, Mark (2008) The role of government in e-business adoption. In: Anttiroiko, Ari-Veikko, (ed.) Electronic government: concepts, methodologies, tools, and applications. Information Science Reference (IGI Global), Hershey, PA, USA. ISBN 978-1-59904-948-9

Soar, Jeffrey and Croll, Peter (2007) Assistive technologies for the frail elderly, chronic illness sufferers and people with disabilities – a case study of the development of a Smart Home. In: ACIS 2007 18th Australasian Conference on Information Systems: the 3 Rs: Research, Relevance and Rigour - Coming of Age, 5-7 Dec 2007, Toowoomba, Australia.

Soar, Jeffrey and Hamano, Tsuyoshi and Fujisawa, Yoshikazu (2007) Aged-care privacy and security for Smart Home in Australia. Niigata Journal of Health and Welfare, 6 (1). pp. 31-37. ISSN 1346-8782

Tan, Wui-Gee and Cater-Steel, Aileen and Toleman, Mark and Seaniger, Rachel (2007) Implementing centralised IT service management: drawing lessons from the public sector. In: ACIS 2007 18th Australasian Conference on Information Systems: the 3 Rs: Research, Relevance and Rigour - Coming of Age, 5-7 Dec 2007, Toowoomba, Australia.

Roberts, Barbara and Toleman, Mark (2007) One-size e-business adoption model does not fit all. Journal of Theoretical and Applied Electronic Commerce Research, 2 (3). pp. 49-61. ISSN 0718-1876

Li, Yan and Wen, Peng and Wang, Hu and Gong, Chunqiang (2007) Service-mining based on knowledge and customer databases. In: 2nd International Conference on Knowledge Science, Engineering and Management (KSEM'2007), 28-30 Nov 2007, Melbourne, Australia.

Lane, Michael S. and Koronios, A. (2007) Determining key technology and management issues for CIOs deemed to be problematic and suffering from performance gaps. In: 1st International Conference of ICT Innovation and Application, 15-17 Nov 2007, Zhuhai, China.

Darroch, Fiona and Toleman, Mark (2007) Action research: a new exploration of its two masters. In: QualIT 2007 — Qualitative Research: From the Margins to the Mainstream, 18-20 Nov 2007, Wellington, New Zealand.

Soar, Jeffrey and Seo, Youngjoon (2007) Health and aged care enabled by information technology. Annals of the New York Academy of Sciences, 1114 (1). pp. 154-161.

Cater-Steel, Aileen (2007) Integration of service management with CMMI ® and SPICE. In: 5th Annual SEPG Australia Conference, 28-31 August 2007, Gold Coast, Australia.

Cater-Steel, Aileen (2007) ITIL adoption in Australia: 2 years of itSMFA surveys and case studies. In: itSMF Australia 10th National Conference and Expo, 13-15 Aug 2007, Melbourne.

Cater-Steel, Aileen and Tan, Wui-Gee and Toleman, Mark (2007) itSMF Australia 2006 Conference: summary of ITIL adoption survey responses. Technical Report. University of Southern Queensland, Toowoomba, Australia.

Cater-Steel, Aileen and Toleman, Mark (2007) Education for IT service management standards. International Journal of IT Standards and Standardization Research, 5 (2). pp. 27-41. ISSN 1539-3062

Soar, Jeffrey (2007) Enhancing healthcare through technology – reducing hospital admission and supporting care in smart home environments. In: 2007 International Conference on ICT in Teaching and Learning - Symposium on Enhancing Healthcare Education, Research & Practice Through Technology, 9-10 July 2007, Hong Kong.

Cater-Steel, Aileen and Toleman, Mark (2007) The Role of universities in IT service management education. In: 11th Pacific Asia Conference on Information Systems, 3-6 July 2007, Auckland, NZ.

Cater-Steel, Aileen and McBride, Neil (2007) IT service management improvement - actor network perspective. In: 15th European Conference on Information Systems, 7-9 June 2007, St Gallen, Switzerland.

Garlick, Steve and Soar, Jeffrey (2007) Human capital, innovation and the productive ageing: growth and senior aged health in the regional community through engaged higher education. In: 4th Annual AUCEA Conference, 2-4 July 2007, Alice Springs, Australia.

Al-Hakim, Latif (2007) IDEF3-Based framework for web-based hospital information system. In: Al-Hakim, Latif, (ed.) Web mobile based applications for healthcare management. Information Quality Management Series . IRM Press (IGI Global), Hershey, USA, pp. 372-396. ISBN 1-59140-658-7 (Hbk.), 1-59140-659-5 (Pbk.)

Nord, Jeretta Horn and Nord, G. Daryl and Cormack, Sandra and Cater-Steel, Aileen (2007) IT culture: its impact on communication and work relationships in business. International Journal of Intercultural Information Management, 1 (1). pp. 85-107. ISSN 1750-0028 (Print), 1750-0036 (Online)

Al-Hakim, Latif (2007) Preface [to Web mobile-based applications for healthcare management]. In: Al-Hakim, Latif, (ed.) Web mobile-based applications for healthcare management. Information Quality Management Series (4). IRM Press (IGI Global), Hershey, PA, United States, x-xxiv. ISBN 1-59140-658-7 (Hbk.), 1-59140-659-5 (Pbk.)

Toleman, Mark and Darroch, Fiona and Ally, Mustafa (2007) The impact of Agile methods on managing IT professionals. In: Yoong, Pak and Huff, Sid, (eds.) Managing IT professionals in the internet age. Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59140-917-9 (hbk.), 1-59140-919-5 (e-book)

Roberts, Barbara and Toleman, Mark (2007) The role of government in e-business adoption. In: Al-Hakim, Latif, (ed.) Global e-government: theory, applications and benchmarking. Information Quality Management Series . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-027-1

Al-Hakim, Latif (2006) Collaborative commerce in meat supply chain. In: 7th Asia Pacific Industrial Engineering and Management Systems Conference 2006, 17-20 Dec 2006, Bangkok, Thailand.

Roberts, Barbara (2006) Stakeholder power in e-business adoption with games theory persepctive. In: ACIS 2006 17th Australasian Conference on Information Systems: Thought, Leadership in IS, 6-8 Dec 2006, Adelaide, Australia.

Roberts, Dave and Cater-Steel, Aileen and Toleman, Mark (2006) Factors influencing the decisions of SMEs to purchase software package upgrades. In: ACIS 2006 17th Australasian Conference on Information Systems: Thought, Leadership in IS, 6-8 Dec 2006, Adelaide, Australia.

Cater-Steel, Aileen and Toleman, Mark and Tan, Wui-Gee (2006) Transforming IT service management – the ITIL impact. In: ACIS 2006 17th Australasian Conference on Information Systems: Thought, Leadership in IS, 6-8 Dec 2006, Adelaide, Australia.

Gani, Zoohan and Toleman, Mark (2006) Success factors and barriers to telework adoption in e-business in Australia and Singapore: the influence of culture and organizational culture. Journal of Theoretical and Applied Electronic Commerce Research, 1 (3). pp. 81-92. ISSN 0718-1876

Cater-Steel, Aileen and Toleman, Mark and Kissell, Brian and Chown, Rob (2006) ICT governance - radical restructure. In: 2006 IT Governance International Conference, 13-15 Nov 2006, Auckland, New Zealand. (In Press)

Abdullah, Nik Ab Halim and Al-Hakim, Latif (2006) Trust or dependancy? major influence on e-procurement adoption decisions in supply chain relationships. In: International Conference on E-Commerce 2006(ICoEC): a Route to Competitive Advantage, 19-20 Sep 2006, Penang, Malaysia. (Submitted)

Cater-Steel, Aileen (2006) Subscribing to the infrastructure library. Information Age, 1 March . pp. 43-48.

Jeffries, Sandra and Wallis, Corey (2006) Exploring the application of RSS for library staff professional development and SDI services. In: VALA 13th Biennial Conference and Exhibition (VALA2006), 8-10 Feb 2006, Melbourne, Australia.

Goh, Guan Gan Gerald and Ryan, Charmaine and Gururajan, Raj (2006) 'Soft’ enablers of knowledge management in Malaysian companies – a qualitative study. In: ACIS 2006 17th Australasian Conference on Information Systems: Thought, Leadership in IS, 6-8 Dec 2006, Adelaide, Australia.

Goh, Guan Gan Gerald (2006) Knowledge management practices in multimedia super corridor status companies in Malaysia. [ADT_Thesis] (Unpublished)

Darroch, Fiona and Toleman, Mark (2006) Lessons in implementing a learning management system in a university: the academic user perspective. In: O'Donoghue, John, (ed.) Technology supported learning and teaching: a staff perspective. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 261-276. ISBN 1591409624

Wang, Hua and Cao, Jinli and Ross, David (2006) Role-based delegation with negative authorization. In: Frontiers of WWW Research and Development - APWeb 2006 (Eighth Asia Pacific Web Conference), 16-18 Jan 2006, Harbin, China.

Cohen, Jason F. and Toleman, Mark (2006) The IS–business relationship and its implications for performance: an empirical study of South African and Australian organisations. International Journal of Information Management, 26 (6). pp. 457-468. ISSN 0268-4012

Wang, Hua and Huang, Xiaodi and Dodda, Goutham Reddy (2006) Ticket-based mobile commerce scheme and its implementation. In: 9th ACM International Symposium on Modeling, Analysis and Simulation of Wireless and Mobile Systems, 2-6 Oct 2006, Terromolinos, Spain.

Wang, Hua and Zhang, Yanchun and Cao, Jinli (2006) Ubiquitous computing environments and its usage access control. In: First International Conference on Scalable Information Systems, 29 May - 1 Jun 2006, Kong.

Darroch, Fiona and Toleman, Mark (2005) Bridging the academia-industry divide: academics reach out! Software Practitioner, 15 (6). pp. 3-7. ISSN 1083-6861

Darroch, Fiona and Toleman, Mark (2005) Building the bridge between academia and practice. In: ACIS 2005 16th Australasian Conference on Information Systems: Socialising IT - Thinking About The People, 30 Nov - 2 Dec 2005, Manly, Australia.

Darroch, Fiona and Toleman, Mark (2005) Is evidence-based practice a plank in the bridge between research and practice? In: 4th International Symposium on Empirical Software Engineering, 17-18 Nov 2005, Noosa Heads, Australia.

Lane, Michael S. and Van Der Vyver, Glen (2005) Partnership quality in IT outsourcing: a mixed methods review of its measurement. In: ACIS 2005 16th Australasian Conference on Information Systems: Socialising IT - Thinking About The People, 30 Nov - 02 Dec 2005, Manly, Australia.

Cater-Steel, Aileen and Tan, Wui-Gee (2005) itSMF Australia 2005 Conference: Summary of ITIL Adoption Survey Responses. Technical Report. University of Southern Queensland, Toowoomba, Australia.

Gururajan, Raj (2005) Determining whether ICT improves social interactions. In: Marshall, Stewart and Taylor, Wal and Yu, Xinghuo, (eds.) Encyclopedia of developing regional communities with information and communication technology. Idea Group Reference (IGI Global), Hershey, PA, United States, pp. 159-163. ISBN 1-59140-575-0

Van Der Westhuizen, Danie and Fitzgerald, Edmond P. (2005) Defining and measuring project success. In: European Conference on IS Management, Leadership and Governance, 07-08 Jul 2005, Reading, United Kingdom.

Wang, Hua and Cao, Jinli and Zhang, Yanchun (2005) A flexible payment scheme and its role-based access control. IEEE Transactions on Knowledge and Data Engineering, 17 (3). pp. 425-436. ISSN 1041-4347

Vriesema, Timothy Ross (2004) 'Online learning environment' using ASP.NET. [USQ Project] (Unpublished)

Soar, Jeffrey and Vaidya, Kishor and Riquelme, Hernan and Gao, Junbin (2004) Implementing e-procurement initiatives: impact of organisational learning across the public sector. In: 5th International Conference of the Continuous Innovation Network (CINet), 22-25 Sep 2004, Sydney, Australia.

Wang, Hua and Cao, Jinli and Kambayahsi, Yahiko (2002) Building a consumer anonymity scalable payment protocol for [the] Internet purchases. In: 12th International Workshop on Research Issues in Data Engineering: Engineering E-Commerce/E-Business Systems (RIDE'02), 24-25 Feb 2002, San Jose, USA.

Erwee, Ronel and Brown, Les and Poh, Lee-Guan (2002) Knowledge integrator nodes in teams or networks in multinational enterprises. In: IMP Group Asia Conference Proceedings, 11-13 December 2002, Perth, Australia.

Gururajan, Raj (2002) New financial transaction security concerns in mobile commerce. Information & Security: an International Journal, 8 (1). pp. 71-86. ISSN 1311-1493

Wang, Hua and Cao, Jinli and Zhang, Yanchun (2001) A consumer anonymity scalable payment scheme with role based access control. In: 2nd International Conference on Web Information Systems Engineering (WISE 2001), 03-06 Dec 2007, Kyoto, Japan.

Fitzgerald, Edmond P. and Cater-Steel, Aileen (1995) Champagne training on a beer budget. Communications of the ACM, 38 (7). pp. 49-60. ISSN 0001-0782