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Cater-Steel, Aileen (2009) IT service departments struggle to adopt a service-oriented philosophy. International Journal of Information Systems in the Service Sector, 1 (2). pp. 69-77. ISSN 1935-5688 (Print), 1935-5696 (Online)

Cater-Steel, Aileen and Toleman, Mark (2009) Education for IT service management standards. In: Kelley, George, (ed.) Selected readings on information technology management: contemporary issues. Information Science Reference (IGI Global), Hershey PA, USA, pp. 293-306. ISBN 978-1-60566-092-9

Hafeez-Baig, Abdul and Gururajan, Raj (2009) Exploratory study to understand the phenomena of adoption of wireless handheld devices in the Australian healthcare system. Journal of Systems and Information Technology, 11 (1). pp. 43-56. ISSN 1328-7265

Cater-Steel, Aileen (2009) From the Special Issue Editor: introduction to special issue [of Information Systems Management] on ICT governance, strategic alignment and service management - EMBARGOED UNTIL 1 JULY 2010. Information Systems Management, 26 (2). pp. 96-97. ISSN 1058-0530 (Print), 1934-8703 (Online)

Toleman, Mark and Cater-Steel, Aileen and Kissell, Brian and Chown, Rob and Thompson, Michael (2009) Improving ICT governance: a radical restructure using CobiT and ITIL. In: Cater-Steel, Aileen, (ed.) Information technology governance and service management: frameworks and adaptations. Information Science Reference (IGI Global), Hershey PA, USA, pp. 178-189. ISBN 978-1-60566-008-0

Pollard, Carol and Cater-Steel, Aileen (2009) Justifications, strategies, and critical success factors in successful ITIL implementations in U.S. and Australian companies: an exploratory study - EMBARGOED UNTIL 1 JULY 2010. Information Systems Management, 26 (2). pp. 164-175. ISSN 1058-0530 (Print), 1934-8703 (Online)

Tiong, Chee Ing and Cater-Steel, Aileen and Tan, Wui-Gee (2009) Measuring return on investment from implementing ITIL: a review of the literature. In: Cater-Steel, Aileen, (ed.) Information technology governance and service management: frameworks and adaptations. Information Science Reference (IGI Global), Hershey PA, USA, pp. 408-422. ISBN 978-1-60566-008-0

Cater-Steel, Aileen (2009) Preface [to Information technology governance and service management: frameworks and adaptations]. In: Cater-Steel, Aileen, (ed.) Information technology governance and service management: frameworks and adaptations. Information Science Reference (IGI Global), Hershey PA, USA, xvii-xxii. ISBN 978-1-60566-008-0

Hahafeez-Baig, Abdul and Gururajan, Raj and Mula, Joseph M. and Lin, Meng Kuan (2009) Study to investigate the determinants for the use of wireless technology in healthcare setting: A case of Pakistan. In: 4th International Conference on Cooperation and Promotion Resources in Science and Technology (COINFO'09), 21-23 Nov 2009, Beijing, China.

Hafeez-Baig, Abdul and Gururajan, Raj (2008) Time management, improved patient expectations and added value contributing to the perceived acceptance of using wireless hand held devices in the Indian healthcare - EMBARGOED UNTIL 29 DECEMBER 2011. In: ACIS 2008 19th Australasian Conference on Information Systems: Creating the Future: Transforming Research into Practice, 03-05 Dec 2008, Christchurch, New Zealand.

Buckby, Sherrena and Best, Peter and Stewart, Jenny (2008) The current state of information technology governance literature. In: Cater-Steel, Aileen, (ed.) Information technology governance and service management: frameworks and adaptations. Information Science Reference (IGI Global), Hershey PA, USA. ISBN 978-1-60566-008-0

Cater-Steel, Aileen and Pollard, Carol (2008) Conflicting views on ITIL implementation: managed as a project – or business as usual? In: 2008 International Conference on Information Resources Management (CONF-IRM 2008), 18-20 May, 2008, Niagara Falls, Ontario, Canada.

Yong, Jianming and Li, Jiuyong and Wang, Hua (2008) Portable devices of security and privacy preservation for e-learning. In: 12th International Conference on Computer Supported Cooperative Work in Design (CSCWD2008), 16-18 April 2008, Xi'an, China.

Li, Min and Wang, Hua and Plank, Ashley and Yong, Jianming (2008) Advanced permission-role relationship in role-based acces control. In: 13th Australasian Conference on Information Security and Privacy (ACISP 2008), 7-9 July 2008, Wollongong, Australia.

Gururajan, Raj and Hafeez-Baig, Abdul and Gururajan, Vijaya (2008) Clinical factors and technological barriers as determinants for the intention to use wireless handheld technology in healthcare environment: an Indian case study. In: 16th European Conference on Information Systems (ECIS 2008), 9-11 June 2008, Galway, Ireland.

Gururajan, Raj and Quaddus, Mohammed and Xu, Jun (2008) Clinical usefulness of handheld wireless technology in healthcare: a cross-national study of Australia and India. Journal of Systems and Information Technology, 10 (1). pp. 72-85. ISSN 1328-7265

Sun, Xiaoxun and Wang, Hua and Li, Jiuyong and Truta, Traian Marius (2008) Enhanced P-sensitive K - anonymity models for privacy preserving data publishing. Transactions on Data Privacy , 1 (2). pp. 53-66. ISSN 1888-5063

Yong, Jianming (2008) Enhancing the privacy of e-learning systems with alias and anonymity. In: 11th International Conference on Computer Supported Cooperative Work in Design (CSCWD2007), 26-28 April 2007, Melbourne, Australia,.

Gururajan, Raj and Hafeez-Baig, Abdul and Khan, Shamim (2008) Online learning with peer-review: an initial study. In: E-Learn 2008, 17-21 Nov 2008, Las Vegas, United States.

Valverde, Raul (2008) The ontological evaluation of the requirements model when shifting from a traditional to a component-based paradigm in information systems re-engineering. [Thesis (_PhD/Research)] (Unpublished)

Gururajan, Raj (2007) Factors influencing the intention to use wireless technology in healthcare: an Indian study. Journal of Telemedicine and Telecare, 13 (Supplement 3). pp. 40-41. ISSN 1357-633X

Gururajan, Raj and Hafeez-Baig, Abdul and Kerr, Don (2007) Reactions and perceptions of healthcare professional towards wireless devices in healthcare environment in the developing world: a case of Pakistan. In: ACIS 2007 18th Australasian Conference on Information Systems: the 3 Rs: Research, Relevance and Rigour - Coming of Age, 05-07 Dec 2007, Toowoomba, Australia.

Ryle, Anita K. and Cumming, Kaye (2007) Reflections on engagement in online learning communities. International Journal of Pedagogies and Learning, 3 (3). pp. 35-46. ISSN 1833-4105

Sparling, Lynn and Cater-Steel, Aileen and Toleman, Mark (2007) SME adoption of e-Commerce in the Central Okanagan region of Canada. In: ACIS 2007 18th Australasian Conference on Information Systems: the 3 Rs: Research, Relevance and Rigour - Coming of Age, 05-07 Dec 2007, Toowoomba, Australia.

Tsai, Heng-Sheng and Gururajan, Raj (2007) Motivations and challenges for m-business transformation: a multiple-case study. Journal of Theoretical and Applied Electronic Commerce Research, 2 (2). pp. 19-33. ISSN 0718-1876

Hafeez-Baig, Abdul and Scott, Annette and Sarquis, Colleen and Cockfield, Glenys and Gururajan, Raj (2007) Global implementation of digital stethoscope for telehealth or telemedicine: an Australian case study. In: 5th International Symposium on Management of Technology （ISMOT’07）, 1-3 June 2007, Hangzhou, China.

Vallely, Mark Stephen (2007) MYOB version 17: a hands on approach, 4th ed. Pearson Education Australia, Frenchs Forest, Australia. ISBN 9781442501010

Yan, Jun and Pidgeon, Phillip and Krishna, Aneesh and Yong, Jianming (2007) An agent-based decentralised process management framework for web service composition. In: Infoscale 2007: 2nd International Conference on Scalable Information Systems, 6-8 June 2007, Suzhou, China.

Nord, Jeretta Horn and Nord, G. Daryl and Cormack, Sandra and Cater-Steel, Aileen (2007) An investigation of the effect of information technology (IT) culture on the relationship between IT and business professionals. International Journal of Management and Enterprise Development, 4 (3). pp. 265-292. ISSN 1468-4330 (Print), 1741-8127 (Online)

Yong, Jianming (2007) Digital identity design and privacy preservation for e-learning. In: 11th International Conference on Computer Supported Cooperative Work in Design (CSCWD2007), 26-28 April 2007, Melbourne, Australia.

Xi, Shengtian and Yong, Jianming (2007) New data integration workflow design for e-learning. Lecture Notes in Computer Science, 4402 . pp. 699-707. ISSN 0302-9743 (Print), 1611-3349 (Online)

Roberts, Barbara (2006) Stakeholder power in e-business adoption with games theory persepctive. In: ACIS 2006 17th Australasian Conference on Information Systems: Thought, Leadership in IS, 06-08 Dec 2006, Adelaide, Australia.

Hegney, Desley and Eley, Robert and Buikstra, Elizabeth and Fallon, Anthony Bruce and Soar, Jeffrey and Gilmore, Victoria (2006) Australian nurses access and attitudes to information technology - a national survey. In: 9th International Congress on Nursing Informatics (NI2006), 11 - 14 Jun 2006, Seoul, Korea.

Yong, Jianming (2006) Internet-based e-learning workflow process. Lecture Notes in Computer Science, 3865 . pp. 516-524. ISSN 0302-9743 (Print), 1611-3349 (Online)

Lynch, Jason Michael (2005) An internet based SCADA system. [USQ Project] (Unpublished)

Lane, Michael S. and Van Der Vyver, Glen (2005) A review of IT outsourcing trends in 2005: an Australian study. In: 9th Pacific Asia Conference on Information Systems (PACIS), 7-10 July 2005, Bangkok, Thailand.

Gururajan, Raj and Roberts, Dave (2005) Attitude towards plagiarism in information sytems in Australian universities. In: 9th Pacific Asia Conference on Information Systems (PACIS), 7-10 July 2005, Bangkok, Thailand.

Lane, Michael S. and Van Der Vyver, Glen and Hajiyev, Eldar (2005) IT outsourcing success: revisiting the measurement of a multi-dimensional construct: an Australian perspective. In: 9th Pacific Asia Conference on Information Systems (PACIS), 7-10 July 2005, Bangkok, Thailand.

Yong, Jianming and Yang, Yun (2004) A framework of tool integration for Internet-based e-commerce. Lecture Notes in Computer Science, 3033 . pp. 271-278. ISSN 0302-9743 (Print), 1611-3349 (Online)