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joint strike fighter JSF knowledge knowledge and learning capabilities knowledge and learning capability knowledge capture knowledge distribution knowledge flow knowledge management knowledge management (KM) knowledge management practice knowledge management strategy knowledge management system knowledge sharing knowledge transfer and innovation in MNCs/MNEs Labor labour labour force outcomes labour market deregulation labour relations labour shortage language Laos LAV leaders leadership leadership and personality leadership challenges leadership style leadership trends lean thinking learning learning and development learning and teaching learning behaviour learning by association learning cultures learning organisations learning orientation learning types legal aspect legal education legislation lessons learned letter leveraged advertising Liberal lifecycle light armored vehicle Likert scales literacy local councils local governance local government local residents local tourism 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equilibrium punctuated evolution purchase intention qualitative analysis quality dimension quality information quality management Queensland Queensland laws rationale rationalise R&D organisations readers reappraisal records management recruitment Red Bull reflective practice reframing Regional Australia regional Queensland regional sustainability reinstatement relational capital relationship management relationship marketing relationships religion remotional regulation Republic of South Africa repurchase repurchase intent repurchase intention reputation reputation management research researching research method research methods research paradigms research quality resource-based view responsible leadership retailer retailer brand retailer brands retailer brands (private label) retailer house brand retailers retailing retention retention factors risk assessment risk construct risk factors risk-taking Road infrastructures roads infrastructure Rugby League rule of law rural doctor Rural Weekly satisfaction scaffolding schoolwork scientific data SCOR security segmentation self-concept self-improvement self-managing self paced consumption SEM senior management seniors sense and respond sense and respond logistics serious misconduct service-based service encounters service failure service
providers service quality services marketing services trade servicing sex discrimination against women shared and distributed leadership shared mental models shelf space shopping centers shopping centre loyalty shopping centres silent generation simulation Singapore SLP small and medium enterprises small and medium enterprises and family enterprise small and medium-sized enterprises small and medium size enterprises small business small firms small to medium-sized enterprises small winemakers smart devices Smart Mobile Devices smart technology SME SME management SME performance SMEs SNA sobel test social capital social change social crowding social desirability bias social enterprise social enterprises social entrepreneurship social environment social intelligence socialisation social issues social learning social marketing social network analysis social presence social responsibility social service social service non-profit organisations social service non-profit organisations (SSNPOs) social service nonprofit organizations social service nonprofit organizations (SSNPOs) social sports social system socio-demographic profile socioeconomic complexity solving business problems special event entertainment special events sponsors sponsorship sponsorship
effectiveness sponsorship leveraged packaging sport sport celebrity sport celebrity brand attributes sport celebrity brand benefits sport consumer sport consumption sport funding sporting sponsors sport marketing sports celebrity sports event organisations sports events sports marketing sport sponsorship sports venues sport team identification sport teams sport tourism S&RL SSNPO SSNPOs stacking staff engagement staff training stakeholders stakeholders management stakeholder theory standardisation standards steel market stereotypes stigma strategic strategic capstone strategic decision-making strategic dependency strategic foresight strategic HRM strategic human resource management strategic human resource management (SHRM) strategic leadership strategic management strategic marketing strategic orientation strategic planning strategic posture strategic thinking strategies strategy strategy adaptation strategy and cognition strategy development strategy level leaders stressful events structural equation modeling structural equation modelling structures student engagement student experience success factors summative assessment supermarket supplementary service supplementary service quality supplier supplier-distributor relationships supplier power supplier selection criteria supply chain supply chain management supporters surface acting surgeon surgery surgery management surgery management process surgical disruption surgical flow surgical operations surgical procedures surgical time survey modes survey research survival sustainability sustainability champions sustainability initiatives sustainable business sustainable development sustainable living Swiss Switzerland system of relationships system theory tablet computing Taiwan TAM task performance and analysis teaching teaching innovation teaching pedagogy teaching strategies team development team performance team processes technical technological capability technology technology adoption technology-mediated technology: quantitative: teaching teenagers telemedicine tertiary education tertiary study Thai employees Thailand Thailand and Indonesian subsidiaries theatre theatre patronage theft the value of research to business threat-rigidity hypothesis time factors top management top management team touch screens tourism tourism development tourism management tourism market tourism officers tourism SMEs tourism stakeholders tourist attraction tourist behaviour tourist destination trade unions trade unions in Asia trainees training training frameworks training outputs training practices training processes training strategies transformation transition transparency travel agency selection travel behaviour travel information sources trust trust dimensions trust factors turnover twostep cluster analysis TwoStep® cluster analysis u-healthcare unfair dismissal unified theory union universities university university culture University of Southern Queensland university participation value value analysis value stream mapping: lean manufacturing Vanuatu VC VC protocols videoconference virtual corporation virtual manager virtual organisations virtual organization virtual teams virtual universities visitor motivations visitor perceptions visual viticulture vocational education and training VR technologies wage equality waiting lists waste water conservation web web applications web-based web-based system web strategy well being wellbeing western education wine wine and food festivals wine business management wine consumer behaviour wine consumption wine industry wine marketing wines winewine business wireless sensor network women women employees women executives women managers women's work work work choices workchoices workforce workforce experiences workforce flexibility workforce retention strategies work life balance work performance workplace deviance workplace discipline workplace education workplace grievance workplace relations World Cup world wide web writing written WSN Y generation young consumers youth zero-emission Zimbabwe Number of items: 477.
absorptive capacityRoxas, Hernan Banjo (2007) Clarifying the link between social capital and MSME innovation performance: the role of absorptive capacity. Asia-Pacific Social Science Review, 7 (2). pp. 31-51. ISSN 0119-8386 academic dishonestyPedersen, Cec and White, Robert and Smith, Don (2012) Usefulness and reliability of online assessments: a Business Faculty's experience. International Journal of Organisational Behaviour, 17 (3). pp. 33-45. Pedersen, Cec and White, Robert and Smith, Don (2011) Using online assessments: a journey towards good practice. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. academic successLynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22. accountabilityMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 accuracySu, Ying and Huang, Jinghua and Al-Hakim, Latif (2010) A methodology to assure measurement data quality for key engineering materials. In: AMT 2010: 1st International Conference on Advanced Measurement and Test (AMT 2010), 15-16 May 2010, Sanya, China. activitiesMcClymont, Hoda and Prideaux, Bruce (2007) Drive tourists: who are they, what do they do and how do we attract them? Asean Journal on Hospitality and Tourism, 6 (2). pp. 23-30. ISSN 1412-2073 adolescentsHume, Margee (2011) iLeisure and youth. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Hume, Margee and Sullivan Mort, Gillian (2011) At odds: examining the impact of on-line gambling on youth wellbeing. Lambert Academic Publishing, Saarbrucken, Germany. ISBN 978-3-8443-2859-2 Summers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. affective psychologyWhitty, Stephen Jonathan (2010) Project management artefacts and the affective emotions they evoke. International Journal of Managing Projects in Business, 3 (1). pp. 22-45. ISSN 1753-8378 affirmative actionMurray, Peter A. and Syed, Jawad (2007) Observations through gendered lenses: experiences of managerial women. In: Making the Link 18: Affirmative Action and Employment Relations, 2006, North Ryde, Australia. aged workersKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 ageismKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 ageistKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 agencyMurray, Peter A. (2011) Executive women, gendered behaviour and adaptive social structures. In: Murray, Peter A. and Kramar, Robin and McGraw, Peter, (eds.) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia, pp. 202-238. ISBN 978-0-7346-1137-6 agency theoryMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 agribusinessNg, Eric (2012) An empirical study on the success factors of supplier-distributor relationships. Contemporary Management Research, 8 (2). pp. 161-180. ISSN 1813-5498 Ng, Eric (2011) Sustainable supplier-distributor relationships: insights from Australian agribusinesses. In: 2011 International Conference on Marketing Studies (ICMS 2011), 10-11 Sept 2011, Kuala Lumpur, Malaysia. Ng, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X Ng, Eric (2009) An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses. Contemporary Management Research, 5 (3). pp. 287-299. ISSN 1813-5498 Ng, Eric (2008) A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. AIRCSouthey, Kim and Fry, Simon (2012) Neutrality in the Tribunal: an insular debate or a valid concern? In: Abbott, Keith and Hearn-MacKinnon, Bruce and Morris, Leanne and Saville, Kerrie, (eds.) Fair work act: revision or restitution. Heidelberg Press, Heidelberg, Victoria, Australia, pp. 103-125. ISBN 978-1-920889-52-4 Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. Southey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 air conditionersShao, Wei and Lye, Ashley and Rundle-Thiele, Sharyn (2008) Decisions, decisions, decisions: multiple pathways to choice. International Journal of Market Research, 50 (6). pp. 797-816. ISSN 1470-7853 ALGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. alcoholRundle-Thiele, Sharyn R. (2009) Social gain: is corporate social responsibility enough? Australasian Marketing Journal, 17 (4). pp. 204-210. ISSN 1441-3582 Rundle-Thiele, Sharyn and Ball, Kim and Gillespie, Meghan (2008) Raising the bar: from corporate social responsibility to corporate social performance. Journal of Consumer Marketing, 25 (4). pp. 245-253. ISSN 0736-3761 Rundle-Thiele, Sharyn R. and Gillespie, Meghan and Ball, Kim (2007) The buck stops here: should we consider performance rather than corporate social responsibility? In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia. alcohol marketingRundle-Thiele, Sharyn and Ball, Kim and Gillespie, Meghan (2008) Raising the bar: from corporate social responsibility to corporate social performance. Journal of Consumer Marketing, 25 (4). pp. 245-253. ISSN 0736-3761 alignmentMemmola, Massimo and Al-Hakim, Latif (2009) Preface [to Business web strategy: design, alignment and application]. In: Al-Hakim, Latif and Memmola, Massimo, (eds.) Business web strategy: design, alignment and application. Information Science Reference (IGI Global), Hershey PA, USA. ISBN 978-160566024-0 ALISGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. analytic informationInnes, Peter and Wiesner, Retha (2011) The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. anchoringMatthews, Christopher and Goodman, Steve and Habel, Cullen and Somogyi, Simon (2011) Wine product bundling: for a new segment of wine consumers. In: 6th Academy of Wine Business Research Conference: The Faces of Wine Sustainability (AWBR 2011) , 9-10 Jun 2011, Bordeaux, France. and strategic leadershipRose, Dennis Michael and Gordon, Raymond (2011) Leadership and individual cognitive differences in followers: lessons from a consideration of distributed leadership. In: ANZAM 2011: The Future of Work and Organisations, 7-9 Dec 2011, Wellington, New Zealand. apprenticesWiesner, Retha and Millett, Bruce and Zhang, Yahua (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland, Brisbane, Australia. apprenticeshipWhitty, S. Jonathan (2008) 'C' for craftsmanship not 'C' for complexity. In: PMI 2008: PMI Global Congress Asia Pacific, 3-5 Mar 2008, Sydney, Australia. approaches to IHRMErwee, Ronel (2012) International human resource management. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 534-563. ISBN 9780195575705 arbitrationSouthey, Kim (2012) An occupational and gendered review of reinstatement and compensation for unfairly dismissed workers. International Journal of Organisational Behaviour, 17 (2). pp. 35-48. Southey, Kim and Fry, Simon (2012) Neutrality in the Tribunal: an insular debate or a valid concern? In: Abbott, Keith and Hearn-MacKinnon, Bruce and Morris, Leanne and Saville, Kerrie, (eds.) Fair work act: revision or restitution. Heidelberg Press, Heidelberg, Victoria, Australia, pp. 103-125. ISBN 978-1-920889-52-4 Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. Southey, Kim and Innes, Peter (2010) Gender and firmographic effects in unfair dismissal arbitration. In: 10th Annual Pacific Employment Relations Association Conference, 15-18 Nov 2010, Gold Coast, Qld, Australia. Southey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. artefactsWhitty, Stephen Jonathan (2010) Project management artefacts and the affective emotions they evoke. International Journal of Managing Projects in Business, 3 (1). pp. 22-45. ISSN 1753-8378 arts marketingHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520 AsiaRowley, Chris and Yukongdi, Vimolwan and Qi Wei, Jean (2010) Managing diversity: women managers in Asia. In: Ozbilgin, Mustafa and Syed, Jawad, (eds.) Managing gender diversity in Asia. Edward Elgar Publishing Limited, Cheltenham, United Kingdom, pp. 183-209. ISBN 978-1-84720-644-2 Chadee, Doren and Naidoo, Vikash (2009) Higher educational services exports: sources of growth of asian students in US and UK. Service Business: an international journal, 3 (2). pp. 173-187. ISSN 1862-8516 Rowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9 Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9 Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 AsianRowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9 Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9 Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 Asia-PacificCampling, John and Poole, David and Wiesner, Retha and Ang, Eng Sieng and Chan, Bobbie and Tan, Wee-Liang and Schermerhorn, John R. (2008) Management: 3rd Asia-Pacific ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470813096 ASLAVGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. asset managementToo, Eric G. (2011) Capability for infrastructure asset capacity management. International Journal of Strategic Property Management, 15 (2). pp. 139-151. ISSN 1648-715X Too, Eric and Too, Linda (2010) Strategic infrastructure asset management: a conceptual framework to identify capabilities. Journal of Corporate Real Estate, 12 (3). pp. 196-208. ISSN 1463-001X assignement writingSummers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513 assurance of learningKinash, Shelley and Mathew, Trishita and Lawson, Romy and Herbert, James and French, Erica and Taylor, Tracy and Hall, Cathy and Fallshaw, Eveline and Summers, Jane (2012) Australian higher education evaluation through assurance of learning. In: EVAL 2012: 8th International Conference on Evaluation for Practice, 18-20 Jun 2012, Pori, Finland. Lawson, Romy and Taylor, Tracy and Fallshaw, Eveline and French, Erica and Hall, Cathy and Kinash, Shelley and Summers, Jane (2011) Hunters and gatherers: strategies for curriculum mapping and data collection for assurance of learning. In: Australian Technology Network Assessment Conference 2011: Meeting the Challenges, 20-21 Oct 2011, Perth, Australia. athletic footwearMiller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. attendanceSummers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. Hume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) A great show alone won't bring them back. In: VIth International Congress on Public and Non-profit Marketing (AIMPN2007), 14-15 June 2007, Braga, Portugal. attitude change theoriesMiller, Karen and Pedersen, Cec (2012) Using social marketing initiatives to address disconnection in the Lockyer Valley Region. In: 2012 International Social Marketing Conference, 27-29 June 2012, Brisbane, Australia . attitudesHume, Margee and Mort, Gillian Sullivan (2011) Fun, friend, or foe: youth perceptions and definitions of online gambling. Social Marketing Quarterly, 17 (1). pp. 109-133. ISSN 1524-5004 Rundle-Thiele, Sharyn R. and Gillespie, Meghan and Ball, Kim (2007) The buck stops here: should we consider performance rather than corporate social responsibility? In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia. attitudes to gamblingHume, Margee and Sullivan Mort, Gillian (2011) At odds: examining the impact of on-line gambling on youth wellbeing. Lambert Academic Publishing, Saarbrucken, Germany. ISBN 978-3-8443-2859-2 attributesTodhunter, Barrie (2011) Future practitioners of project management – are we disciples of Stanley Kubrick or Ridley Scott? In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. attributionWalton, Andrea and Hume, Margee (2012) Examining public hospital service failure: the influence of service failure type, service expectations, and attribution on consumer response. Journal of Nonprofit and Public Sector Marketing, 24 (3). pp. 202-221. ISSN 1049-5142 attritionWillcoxson, Lesley and Manning, Mark and Wynder, Monte and Hibbins, Ray and Joy, Sally and Thomas, Jan and Leask, Betty and Girardi, Antonia and Sidoryn, Tristana and Cotter, Julie and Kavanagh, Marie and Troedson, David and Lynch, Bernadette (2011) The whole of university experience: retention, attrition, learning and personal support interventions during undergraduate business studies. Project Report. Australian Learning and Teaching Council, Sydney, Australia. auditory and kinaesthetic systemsKong, Eric (2012) The potential of neuro-linguistic programming in human capital development. Electronic Journal of Knowledge Management, 10 (2). pp. 131-141. ISSN 1479-4411 Kong, Eric (2011) Developing human capital through neuro-linguistic programming. In: ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning , 27-28 Oct 2011, Bangkok, Thailand. auditory and kinesthetic systemsKong, Eric and Farrell, Mark (2012) Facilitating knowledge and learning capabilities through neuro-linguistic programming. The International Journal of Learning, 18 (3). pp. 253-265. ISSN 1447-9494 AustralasiaNel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, eds. (2012) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia. ISBN 9780195575705 AustraliaTsai, Heng-Sheng and Gururajan, Raj and Kong, Eric and Hafeez-Baig, Abdul and Lin, Meng Kuan (2012) Deploying mobile data services: an Australian case study. IT Professional, 14 (5). pp. 22-27. ISSN 1520-9202 Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, eds. (2012) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia. ISBN 9780195575705 Ng, Eric (2012) An empirical study on the success factors of supplier-distributor relationships. Contemporary Management Research, 8 (2). pp. 161-180. ISSN 1813-5498 Al-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 Wiesner, Retha and Millett, Bruce (2012) Strategic approaches in Australian SMEs: deliberate or emergent? Journal of Management and Organization, 18 (1). pp. 98-122. ISSN 1833-3672 Ng, Eric (2011) Sustainable supplier-distributor relationships: insights from Australian agribusinesses. In: 2011 International Conference on Marketing Studies (ICMS 2011), 10-11 Sept 2011, Kuala Lumpur, Malaysia. Zeppel, Heather and Beaumont, Narelle (2011) Climate change governance in Australian tourism: collaboration for low-carbon tourism. In: 2011 Research Symposium: Sustainability, Collaborative Governance and Tourism, 17-18 Feb 2011, Gold Coast, Australia. Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Zeppel, Heather and Beaumont, Narelle (2011) Green tourism futures: climate change responses by Australian government tourism agencies. In: CAUTHE 2011: Tourism: Creating a Brilliant Blend , 8-11 Feb 2011, Adelaide, Australia. Kong, Eric (2011) The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia. VDM Verlag Dr Muller, Saarbrüchen, Germany. ISBN 978-3-639-30984-3 Summers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. Wiesner, Retha and Innes, Peter (2010) Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008. Asia Pacific Journal of Human Resources, 48 (2). pp. 151-184. ISSN 1038-4111 Somogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062 Ng, Eric (2009) An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses. Contemporary Management Research, 5 (3). pp. 287-299. ISSN 1813-5498 Wiesner, Retha and Poole, Nicci (2009) Managing change: mental models of SME managers. In: SEAANZ 2009: Start Small - Think Big, 31 Aug - 2 Sep 2009, Wellington, New Zealand. Whitty, Jennifer A. and Rundle-Thiele, Sharyn R. and Scuffham, Paul A. (2008) Insights into public preferences for pharmaceutical funding. International Journal of Pharmaceutical and Healthcare Marketing, 2 (3). pp. 216-234. ISSN 1750-6123 Rundle-Thiele, Sharyn and Ball, Kim and Gillespie, Meghan (2008) Raising the bar: from corporate social responsibility to corporate social performance. Journal of Consumer Marketing, 25 (4). pp. 245-253. ISSN 0736-3761 Fullerton, Sam and Johnson Morgan, Melissa and Garland, Ron (2008) A contemporary snapshot of consumer attitudes to sport sponsorship in Australia. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under, 17-19 July 2008, Gold Coast, Australia. Wiesner, Retha (2008) Contemporary issues and emerging themes in leadership. In: Parnos, Carmen, (ed.) Super leaders of Australia. Super Leaders of Australia . Carmen Parnos, Melbourne, Australia, pp. 25-41. ISBN 9780646486352 Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 McClymont, Hoda and Prideaux, Bruce (2007) Drive tourists: who are they, what do they do and how do we attract them? Asean Journal on Hospitality and Tourism, 6 (2). pp. 23-30. ISSN 1412-2073 Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. Somogyi, Simon (2007) Supplier satisfaction within the Australian wine industry. In: 2007 Australian and New Zealand Marketing Academy Doctoral Colloquium, 1-2 Dec 2007, Dunedin, New Zealand. Australian industrial relationsSouthey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 Australian Industrial Relations CommissionSouthey, Kim and Fry, Simon (2012) Neutrality in the Tribunal: an insular debate or a valid concern? In: Abbott, Keith and Hearn-MacKinnon, Bruce and Morris, Leanne and Saville, Kerrie, (eds.) Fair work act: revision or restitution. Heidelberg Press, Heidelberg, Victoria, Australia, pp. 103-125. ISBN 978-1-920889-52-4 Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. Australian SMEsWiesner, Retha and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672 authentic assessmentRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) Challenging first year marketing students using a tournament style competition. In: 2008 Annual Conference of the Academy of Marketing Science: Creating Value in a Global Marketplace, 28-31May 2008, Vancouver, British Columbia, Canada. authentic learningRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) The get marketer challenge innovation: challenging students using a tournament style competition. Marketing Education Review, 18 (1 ). pp. 33-37. ISSN 1052-8008 autocraticYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 autonomicGunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: PMOz 2009 Incorporating the PMI Australia National Conference: Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia. autonomic logistic information systemGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. autonomic logisticsGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. Hingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545 Hingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 Hingst, Raymond D. and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference 2008, 27-31 Oct 2008, Brisbane, Australia. autonomic sustainmentHingst, Raymond D. and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference 2008, 27-31 Oct 2008, Brisbane, Australia. autopsyCarpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 aviation logisticsHingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545 B2BNg, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X Baby BoomersCassidy, Frances (2008) Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren. In: Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008, 31 Oct 2008, Cairns, Australia. balanced scorecardKong, Eric (2010) Analysing BSC and IC's usefulness in nonprofit organizations. Journal of Intellectual Capital, 11 (3). pp. 284-304. ISSN 1469-1930 banking industryDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) bank managersDoobree, Daneshwar (2009) Job involvement of bank managers in Mauritius. [Thesis (_PhD/Research)] (Unpublished) banksMcDonald, Lynette M. and Rundle-Thiele, Sharyn (2008) Corporate social responsibility and bank customer satisfaction: a research agenda. International Journal of Bank Marketing, 26 (3). pp. 170-182. ISSN 0265-2323 beef supply chainChua, Roberta Li and Cockfield, Geoff and Al-Hakim, Latif (2008) Factors affecting trust within Australian beef supply chain. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. behaviour changeWalton, Andrea and Hume, Margee (2011) Creating positive habits in water conservation: the case of the Queensland Water Commission and the Target 140 campaign. International Journal of Nonprofit and Voluntary Sector Marketing , 16 (3). pp. 215-224. ISSN 1465-4520 benefit sharingKong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494 bequestsMcGill, Phyllis and Lye, Ashley and Rundle-Thiele, Sharyn (2007) Exploring the barriers to bequests in wills to Australian universities. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Best International Human Resource Practices SurveyErwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Erwee, Ronel and Palmke, Haridass (2008) Performance and pay practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Best-Worst ScalingAdamsen, Jannie Mia and Lyons, Kristen and Winzar, Hume and Rundle-Thiele, Sharyn R. (2007) An agenda to construct an improved understanding of Australian organic consumers. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. biasSouthey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. block modeTodhunter, Barrie (2012) If a picture is worth a thousand words, how do you value a thousand memories? In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. bloggingHume, Margee (2012) Adopting organisation learning theory in the classroom: advancing learning through the use of blogging and self-reflection. International Journal of Learning and Change, 6 (1-2). pp. 49-65. ISSN 1740-2875 blood glucose levelNooriafshar, Mehryar (2012) Technology in diabetes management. Asian Journal of Natural and Applied Sciences, 1 (3). pp. 33-38. ISSN 2186-8468 bodyCarpenter, Belinda and Tait, Gordon and Adkins, Glenda and Barnes, Michael and Naylor, Charles and Begum, Nelufa (2011) Communicating with the coroner: how religion, culture, and family concerns may influence autopsy decision making. Death Studies, 35 (4). pp. 316-337. ISSN 0748-1187 body of knowledgeWhitty, S. Jonathan (2010) 21st century project management: open source body of knowledge. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. book reviewMaguire, Heather (2007) Book review: Data quality: concepts, methodologies and techniques by C. Batini and M. Scannapieco. International Journal of Information Quality, 1 (4). pp. 444-450. ISSN 1751-0457 boundariesAl-Hakim, Latif, ed. (2007) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-027-1 (hbk); 159904-028-X (pbk) Al-Hakim, Latif (2007) Preface to [Global e-government: theory, applications and benchmarking]. In: Al-Hakim, Latif, (ed.) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States, x-xix. ISBN 1-59904-027-1 brandChimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 Hamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928 brand aroused feelingsMiller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. brand communityMiller, Karen and Pedersen, Cec (2012) Using social marketing initiatives to address disconnection in the Lockyer Valley Region. In: 2012 International Social Marketing Conference, 27-29 June 2012, Brisbane, Australia . brand definitionMiller, Karen W. and Mills, Michael K. (2010) Doing more with less: toward a parsimonious approach to examining brand luxury. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. brand effectsSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. brand engagementMiller, Karen and Pedersen, Cec (2012) Community engagement and building connectivity in the Lockyer Valley region. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Miller, Karen and Pedersen, Cec (2012) Using social marketing initiatives to address disconnection in the Lockyer Valley Region. In: 2012 International Social Marketing Conference, 27-29 June 2012, Brisbane, Australia . brand fitMiller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. brand imageSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. Sassenberg, Anne-Marie and Verreynne, Martie-Louise (2010) A sport celebrity image model: focusing efforts to improve outcomes. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. brandingMiller, Karen (2012) Starting small and going global: lessons that brand storytelling can teach SMEs. In: 4th Global Conference on SME, Entrepreneurship and Service Innovation, 12-13 Jul 2012, Gold Coast, Australia. Miller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Miller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. brand innovationChimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. brand leadershipMiller, Karen W. and Mills, Michael K. (2012) Contributing clarity by examining brand luxury in the fashion market. Journal of Business Research , 65 (10). pp. 1471-1479. ISSN 0148-2963 brand luxuryMiller, Karen W. and Mills, Michael K. (2012) Contributing clarity by examining brand luxury in the fashion market. Journal of Business Research , 65 (10). pp. 1471-1479. ISSN 0148-2963 Miller, Karen W. and Mills, Michael K. (2010) Examining fashion brand luxury DNA. In: 2010 Global Marketing Conference: Marketing in a Turbulent Environment, 9-11 Sep 2010, Tokyo, Japan. brand managementMiller, Karen W. and Mills, Michael K. (2012) Probing brand luxury: a multiple lens approach. Journal of Brand Management, 20 (1). pp. 42-51. ISSN 1350-23IX Miller, Karen W. and Chadee, Doren (2008) Does brand influence wine purchase? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Miller, Karen (2008) The impact of brand personality on brand-aroused feelings. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Chimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 brand personalityMiller, Karen W. (2010) Personality and self-concept in relation to mobile phones: what does your phone say about you? In: Schiffman, Leon G. and Bednall, David and O'Cass, Aron and Paladino, Angela, (eds.) Consumer behaviour, 5th ed. Pearson Education Australia, Frenchs Forest, Australia, pp. 596-598. ISBN 9781442520103 brand promotionCassidy, Frances and Hume, Margee and Chadee, Doren (2011) Establishing a conceptual model for the sustainable wine district. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. brandsChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2011) Retailer brand share statistics in four developed economies from 1992 to 2005: some observations and implications. British Food Journal, 113 (3). pp. 391-403. ISSN 0007-070X Miller, Karen W. and Mills, Michael K. (2010) Doing more with less: toward a parsimonious approach to examining brand luxury. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. brand statusMiller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. brand story tellingMiller, Karen (2012) Starting small and going global: lessons that brand storytelling can teach SMEs. In: 4th Global Conference on SME, Entrepreneurship and Service Innovation, 12-13 Jul 2012, Gold Coast, Australia. brand strategyMiller, Karen and Chadee, Doren (2008) The relevance and irrelevance of the brand for small and medium wine enterprises. Small enterprises research: the journal of SEAANZ, 16 (2). pp. 32-44. ISSN 1321-5906 brand valueMiller, Karen W. and Mills, Michael K. (2012) Contributing clarity by examining brand luxury in the fashion market. Journal of Business Research , 65 (10). pp. 1471-1479. ISSN 0148-2963 Miller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Miller, Karen W. (2007) Investigating the idiosyncratic nature of brand value. Australasian Marketing Journal, 15 (2). pp. 81-96. ISSN 1441-3582 BreezeBirch, Dawn (2009) PowerPoint with audio: a breeze to enhance the student learning experience. e-Journal of Business Education and Scholarship of Teaching, 3 (1). pp. 36-42. ISSN 1835-9132 BrisbaneRose, Denis and Ally, Mustafa and Cassidy, Frances and Gardiner, Michael and Hume, Margee (2011) Sustainable education in the western corridor: the research roadmap ahead. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. BushmasterGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. BusinessNooriafshar, Mehryar and Vibert, Conor (2013) A heuristic model to aid the Western business people working in culturally different societies to adjust to the environment. In: 2nd International Scientific Conference: Economic and Social Development, 4-5 April 2013 , Paris, France. Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, eds. (2012) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia. ISBN 9780195575705 Dahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) Al-Hakim, Latif and Memmola, Massimo, eds. (2009) Business web strategy: design, alignment, and application. Information Science Reference (IGI Global), Hershey, PA, USA. ISBN 978-160566024-0 business continuityMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 business educationMills, Michael K. and Quinn, Andrea J. (2012) Innovation in the teaching of sustainability in the business classroom via a combined model of experiential learning, reflective practice and metaphor. International Journal of Organisational Behaviour, 17 (3). pp. 4-7. Mills, Michael and Quinn, Andrea (2011) Fostering improved learning about sustainability. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Nooriafshar, Mehryar (2007) Combining the latest technologies with traditional learning and teaching methods. In: 2007 International Conference on Business and Information (BAI 2007), 10-13 July 2007, Tokyo, Japan. business processesAl-Hakim, Latif and Jin, Chen, eds. (2010) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, Pennsylvania, United States. ISBN 978-1-61520-643-8 business start-upTeoh, Wai Sue and Gardiner, Michael W. (2007) Assessing viability for starting business. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. business strategyMemmola, Massimo and Al-Hakim, Latif (2009) Preface [to Business web strategy: design, alignment and application]. In: Al-Hakim, Latif and Memmola, Massimo, (eds.) Business web strategy: design, alignment and application. Information Science Reference (IGI Global), Hershey PA, USA. ISBN 978-160566024-0 business studentsPatterson, Tori E. (2012) Internationalization of business students: the impact of a foreign study experience on career choice and perceived job marketability. [Thesis (_PhD/Research)] (Unpublished) business successRoxas, Banjo and Chadee, Doren (2011) Impact of formal institutional environment on innovativeness and performance. In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. business sutdentsLynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22. business to businessSomogyi, Simon and Gyau, Amos (2009) The impact of price satisfaction on supplier relationship performance. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. business-to-businessNg, Eric (2009) An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses. Contemporary Management Research, 5 (3). pp. 287-299. ISSN 1813-5498 business-to-business relationshipsNg, Eric (2012) An empirical study on the success factors of supplier-distributor relationships. Contemporary Management Research, 8 (2). pp. 161-180. ISSN 1813-5498 Ng, Eric (2011) Sustainable supplier-distributor relationships: insights from Australian agribusinesses. In: 2011 International Conference on Marketing Studies (ICMS 2011), 10-11 Sept 2011, Kuala Lumpur, Malaysia. buyerDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) buyer-seller relationshipsSomogyi, Simon and Gyau, Amos (2009) The impact of price satisfaction on supplier relationship performance. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. Ng, Eric (2009) An empirical investigation on the dyad perspective of buyer-seller relationships in Australian regional agribusinesses. Contemporary Management Research, 5 (3). pp. 287-299. ISSN 1813-5498 CanadaJohnson Morgan, Melissa and Seaton, Sheilagh and Summers, Jane (2008) Determination of the financial return on marketing investment for sports events in Canada. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-20 July 2008, Gold Coast, Australia. capabilitiesToo, Eric and Too, Linda (2010) Strategic infrastructure asset management: a conceptual framework to identify capabilities. Journal of Corporate Real Estate, 12 (3). pp. 196-208. ISSN 1463-001X capabilityToo, Eric G. (2011) Capability for infrastructure asset capacity management. International Journal of Strategic Property Management, 15 (2). pp. 139-151. ISSN 1648-715X Küenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) capacity managementToo, Eric G. (2011) Capability for infrastructure asset capacity management. International Journal of Strategic Property Management, 15 (2). pp. 139-151. ISSN 1648-715X carbonZeppel, Heather and Beaumont, Narelle (2011) Climate change governance in Australian tourism: collaboration for low-carbon tourism. In: 2011 Research Symposium: Sustainability, Collaborative Governance and Tourism, 17-18 Feb 2011, Gold Coast, Australia. carbon mitigationZeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. Working Paper. University of Southern Queensland, Toowoomba, Australia. Zeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. In: CAUTHE 2012: The New Golden Age of Tourism and Hospitality, 6-9 Feb 2012, Melbourne, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Carbon mitigation by environmentally certified tourism operators. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. carbon offsetZeppel, Heather and Beaumont, Narelle (2011) Green tourism futures: climate change responses by Australian government tourism agencies. In: CAUTHE 2011: Tourism: Creating a Brilliant Blend , 8-11 Feb 2011, Adelaide, Australia. cardiac careSu, Ying and Yin, Ling and Al-Hakim, Latif (2011) Ephone: embedded cardiac care device in mobile phone. Sensor Letters, 9 (5). pp. 1974-1978. ISSN 1546-198X cardiac surgical careAl-Hakim, Latif (2011) A note on improving cardiac surgical care: a work systems approach. Applied Ergonomics, 42 (6). p. 941. ISSN 0003-6870 career choicePatterson, Tori E. (2012) Internationalization of business students: the impact of a foreign study experience on career choice and perceived job marketability. [Thesis (_PhD/Research)] (Unpublished) career plateauRose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647 case studyDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2009) Segmentation: a tourism stakeholder view. Tourism Management, 30 (2). pp. 169-175. ISSN 0261-5177 Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Insights into how regional tourism operators view their markets. International Journal of Organisational Behaviour, 13 (1). pp. 16-27. Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Tourism community views on destination positioning: a case study. In: CAUTHE 2008: Where the Bloody Hell Are We?, 11-14 Feb 2008, Gold Coast, Australia. categoryChimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 Hamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928 category supportChimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. cause of deathCarpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 celebritySassenberg, Anne-Marie and Johnson Morgan, Melissa (2010) Scandals, sports and sponsors: what impact do sport celebrity transgressions have on consumer's perceptions of the celebrity's brand image and the brand image of their sponsors? In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA. celebrity sponsorshipSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. challengesVibert, Conor and Nooriafshar, Mehryar (2012) Developing a heuristic model for predicting the challenges facing Western business people in Hong Kong. Asian Journal of Social Sciences & Humanities, 1 (2). pp. 5-12. ISSN 2186-8484 changeMills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. change contextsKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 change managementBrown, Derek R. and Gordon, Raymond and Rose, Dennis Michael (2012) The BGR contingency model for leading change. International Journal of Learning and Change, 6 (1/2 ). pp. 66-78. ISSN 1740-2875 Hetkamp, Michael (2012) Success factors of change management in the European steel market. [Thesis (_PhD/Research)] (Unpublished) Wiesner, Retha and Chadee, Doren and Best, Peter (2011) Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia . Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Murray, Peter A. and Millett, Bruce and Syed, Jawad (2011) Integrating learning with change contexts [Editorial]. International Journal of Learning and Change, 5 (3/4). pp. 189-193. ISSN 1740-2875 Wiesner, Retha and Chadee, Doren and Best, Peter J. (2010) Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders. In: PERA 2010: Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future, 15-18 Nov 2010, Gold Coast, Australia. Wiesner, Retha and Chadee, Doren and Best, Peter J. and Poole, Nicci (2010) Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs). Project Report. University of Southern Queensland, Toowoomba, Australia. (Submitted) Rose, Dennis and Gordon, Ray and Hattingh, Waldo (2010) Pathway to responsible leadership. In: 1st International Conference in Responsible Leadership: The Next Generation Responsible Leaders, 18-20 May 2010, Pretoria, South Africa. channelSomogyi, Simon and Gyau, Amos (2009) The impact of price satisfaction on supplier relationship performance. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. channel relationshipsSomogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062 cheatingPedersen, Cec and White, Robert and Smith, Don (2012) Usefulness and reliability of online assessments: a Business Faculty's experience. International Journal of Organisational Behaviour, 17 (3). pp. 33-45. Pedersen, Cec and White, Robert and Smith, Don (2011) Using online assessments: a journey towards good practice. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. checking mechanismSu, Ying and Al-Hakim, Latif (2010) Intelligent control model for checking data quality in hospital process management. In: 2nd International Conference on Industrial Mechatronics and Automation (ICIMA 2010) , 30-31 May 2010, Wuhan, China. ChinaShao, Wei and Lye, Ashley and Rundle-Thiele, Sharyn (2008) Decisions, decisions, decisions: multiple pathways to choice. International Journal of Market Research, 50 (6). pp. 797-816. ISSN 1470-7853 Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Ghose, Amitabha, (ed.) Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0 Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Chadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Chinese studentsZhou, Joe Peng and Pedersen, Cec (2011) Addressing offshore disconnections between Chinese and western business academics and students. In: Abawi, Lindy and Conway, Joan M. and Henderson, Robyn, (eds.) Creating connections in teaching and learning. Research on Teaching and Learning . Information Age Publishing , Charlotte, NC, United States, pp. 123-136. ISBN 978-1-61735-551-6 9 chronic illnessWerth, Shalene (2012) Negative events, positive outcomes: improving labour force outcomes via tertiary study for individuals with disability and chronic illness. Australian Bulletin of Labour, 38 (4). pp. 345-366. ISSN 0311-6336 Werth, Shalene (2011) Stigma, stress and emotional labour: experiences of women with chronic illness at work. In: 25th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Dialogue Downunder, 1-4 Feb 2011, Auckland, New Zealand. Werth, Shalene (2010) Chronic illness and women: a model of disclosure at work. In: TASA 2010: Social Causes, Private Lives, 6-9 Dec 2010, Sydney, Australia. Werth, Shalene (2010) Women, work and chronic illness: an exploratory investigation of themes from HILDA. In: 24th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Work in Progress: Crises, Choices and Continuity (AIRAANZ 2010), 03-05 Feb 2010, Sydney trades Hall, Australia. Werth, Shalene (2008) Putting chronically-ill university students into the research limelight. In: Henderson, Robyn and Danaher, Patrick Alan, (eds.) Troubling terrains: tactics for traversing and transforming contemporary educational research. Post Pressed, Brisbane, Australia, pp. 67-75. ISBN 9781921214318 Werth, Shalene (2007) Image management for women with chronic illness in the various aspects of life. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. city brandingRussell, David and Sullivan Mort, Gillian and Hume, Margee (2009) Analysis of management narrative to understand social marketing strategy: the case for 'Branding Logan City'. Australasian Marketing Journal, 17 (4). pp. 232-237. ISSN 1441-3582 climate changeZeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. Working Paper. University of Southern Queensland, Toowoomba, Australia. Zeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. In: CAUTHE 2012: The New Golden Age of Tourism and Hospitality, 6-9 Feb 2012, Melbourne, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Climate change governance in Australian tourism: collaboration for low-carbon tourism. In: 2011 Research Symposium: Sustainability, Collaborative Governance and Tourism, 17-18 Feb 2011, Gold Coast, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Green tourism futures: climate change responses by Australian government tourism agencies. In: CAUTHE 2011: Tourism: Creating a Brilliant Blend , 8-11 Feb 2011, Adelaide, Australia. cloud computingSu, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing model focuses on mobile medical workstation for rural area. In: 2010 ISEC International Colloquium on Computing, Communication, Control, and Management, 20-22 Aug 2010, Yangzhou, China. Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing platform for national scientific data sharing of population and health. In: 2nd ETP/IITA World Congress in Applied Computing, Computer Science, and Computer Engineering, 17-18 Apr 2010, Shenzhen, China. coalBrook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (_PhD/Research)] (Unpublished) cognitive psychological processesMalan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 cognitive theoryLynch, Bernadette (2007) Changing the meanings that emerge in practice, for the better, through humour - how I changed plagiarism from the suppository of good scholarship to the condom of good scholarship and lived happily ever after. International Journal of Pedagogies and Learning, 3 (2). 4 -17. collusionPedersen, Cec and White, Robert and Smith, Don (2012) Usefulness and reliability of online assessments: a Business Faculty's experience. International Journal of Organisational Behaviour, 17 (3). pp. 33-45. Pedersen, Cec and White, Robert and Smith, Don (2011) Using online assessments: a journey towards good practice. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. ColumbiaBrook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (_PhD/Research)] (Unpublished) ColumbianBrook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (_PhD/Research)] (Unpublished) combat service supportHingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545 Hingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 Hingst, Raymond D. and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference 2008, 27-31 Oct 2008, Brisbane, Australia. communicationSummers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513 Somogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062 Ulrich, Georges and Sachs, Sybille and Millett, Bruce (2010) Perception, reflection and communication: an empirical case study within the pharmaceutical industry. Corporate Governance, 10 (4). pp. 432-444. ISSN 1472-0701 Erwee, Ronel (2007) Strategic international human resource management. In: Hough, Johan and Neuland, Ernst, (eds.) Global business environments and strategies: managing for global competitive advantage, 3rd ed. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 173-201. ISBN 9780195786828 communication challengesErwee, Ronel and Albion, Peter (2011) Preferences of supervisors and external doctoral students for new communication media. International Journal of Organisational Behaviour, 16 (1). pp. 30-39. Erwee, R. and Albion, P. and van Rensburg, H. and Malan, R. (2011) Dealing with doctoral students: tips from the trenches. South African Journal of Higher Education, 25 (5). pp. 889-901. ISSN 1011-3487 communication technologiesChadee, Doren and Raman, Revti (2009) International outsourcing of information technology services: review and future directions. International Marketing Review, 26 (4). pp. 411-438. ISSN 0265-1335 communities of practiceHume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71. Hume, Craig and Clarke, Peter and Hume, Margee (2012) The role of knowledge management in the large non profit firm: building a framework for KM success. International Journal of Organisational Behaviour, 17 (3). pp. 82-104. Carter, Leanne and Murray, Peter A. (2007) Defining marketing orientation success through learning cultures. In: 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice, 3-6 July 2007, Egham, Surrey, UK. community engagementMiller, Karen and Pedersen, Cec (2012) Community engagement and building connectivity in the Lockyer Valley region. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Miller, Karen and Pedersen, Cec (2012) Using social marketing initiatives to address disconnection in the Lockyer Valley Region. In: 2012 International Social Marketing Conference, 27-29 June 2012, Brisbane, Australia . community growthMiller, Karen and Pedersen, Cec (2012) Community engagement and building connectivity in the Lockyer Valley region. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. community of practiceKerr, Don and Burgess, Kevin J. and Houghton, Luke and Murray, Peter A. (2012) Improving training in enterprise resource planning systems implementation through communities of practice. International Journal of Learning and Change, 6 (3/4). pp. 207-222. ISSN 1740-2875 companiesBrook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (_PhD/Research)] (Unpublished) compensationSouthey, Kim (2012) An occupational and gendered review of reinstatement and compensation for unfairly dismissed workers. International Journal of Organisational Behaviour, 17 (2). pp. 35-48. Southey, Kim (2011) Compensation equity in unfair dismissal. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. competence and capability theoryLing-yee, Li and Ogunmokun, Gabriel O. (2008) An empirical study of manufacturing flexibility of exporting firms in China: how do strategic and organizational contexts matter? Industrial Marketing Management, 37 (6). pp. 738-751. ISSN 0019-8501 competencesMurray, Peter A. and Syed, Jawad and Roberts, Zeynep (2009) Structures of learning for dynamic markets. Management Decision, 47 (2). pp. 271-288. ISSN 0025-1747 competency standardsWhitty, Stephen Jonathan and Maylor, Harvey (2009) And then came complex project management (revised). International Journal of Project Management, 27 (3). pp. 304-310. ISSN 0263-7863 Whitty, S. Jonathan and Maylor, Harvey (2007) And then came complex project management. In: 21st IPMA World Congress on Project Management, 18-20 Jun 2007, Cracow, Poland. competing values modelCrosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (_PhD/Research)] (Unpublished) competitionRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) The get marketer challenge innovation: challenging students using a tournament style competition. Marketing Education Review, 18 (1 ). pp. 33-37. ISSN 1052-8008 competitive advantageKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) complaintsDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Dallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia. Dallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705 complex project managementWhitty, Stephen Jonathan and Maylor, Harvey (2009) And then came complex project management (revised). International Journal of Project Management, 27 (3). pp. 304-310. ISSN 0263-7863 Whitty, S. Jonathan and Maylor, Harvey (2007) And then came complex project management. In: 21st IPMA World Congress on Project Management, 18-20 Jun 2007, Cracow, Poland. complianceMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 computer process tracing methodShao, Wei and Rundle-Thiele, Sharyn and Lye, Ashley (2008) Investigating strategy use for a single choice decision. In: 2008 Academy of Marketing Science Annual Conference: Creating Value in a Global Marketplace, 28-31 May 2008, Vancouver, BC. Canada. conciliationSouthey, Kim (2012) A framework for investigating participant perceptions of unfair dismissal conciliation conferences. In: 26th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Reorganizing Work, 8-10 Feb 2012, Gold Coast, Australia. confirmatory factor analysisvan der Laan, Luke and Erwee, Ronel (2010) Foresight styles of strategy level leaders. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, Australia. connectivityMiller, Karen and Pedersen, Cec (2012) Community engagement and building connectivity in the Lockyer Valley region. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. constructabilitySaghatforoush, Ehsan and Trigunarsyah, Bambang and Too, Eric (2012) Assessment of operability and maintainability success factors in provision of extended constructability principles. In: 9th International Congress on Civil Engineering, 8-10 May 2012, Isfahan, Iran. construction industryWiesner, Retha and Millett, Bruce and Zhang, Yahua (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland, Brisbane, Australia. constructive alignmentRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) Challenging first year marketing students using a tournament style competition. In: 2008 Annual Conference of the Academy of Marketing Science: Creating Value in a Global Marketplace, 28-31May 2008, Vancouver, British Columbia, Canada. Southey, Kim and Lynch, Bernadette and Werth, Shalene and Hammer, Sara (2007) A feminine approach to teaching a large, first year university course: and everyone lived happily ever after! In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. constructivismWerth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050 consultativeYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 consumerVolkov, Michael and Johnson Morgan, Melissa and Summers, Jane (2008) The role of nostalgia in determining consumers' sport team identification. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 17-19 July 2008, Gold Coast, Australia. consumer attitudesFullerton, Sam and Johnson Morgan, Melissa and Garland, Ron (2008) A contemporary snapshot of consumer attitudes to sport sponsorship in Australia. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under, 17-19 July 2008, Gold Coast, Australia. consumer awarenessRundle-Thiele, Sharyn and Paladino, Angela and Apostol, Sergio Antonio G. Jr. (2008) Lessons learned from renewable electricity marketing attempts: a case study. Business Horizons, 51 (3). pp. 181-190. ISSN 0007-6813 consumer behaviourWoodside, Frances and Summers, Jane (2011) Sponsorship leveraged packaging: an exploratory study in FMCG. Journal of Marketing Communications, 17 (2). pp. 87-105. ISSN 1352-7266 Gayatri, Gita and Hume, Margee and Sullivan Mort, Gillian (2011) The role of Islamic culture in service quality research. Asian Journal on Quality, 12 (1). pp. 35-53. ISSN 1598-2688 Walton, Andrea and Hume, Margee (2011) Creating positive habits in water conservation: the case of the Queensland Water Commission and the Target 140 campaign. International Journal of Nonprofit and Voluntary Sector Marketing , 16 (3). pp. 215-224. ISSN 1465-4520 Matthews, Christopher and Goodman, Steve and Habel, Cullen and Somogyi, Simon (2011) Wine product bundling: for a new segment of wine consumers. In: 6th Academy of Wine Business Research Conference: The Faces of Wine Sustainability (AWBR 2011) , 9-10 Jun 2011, Bordeaux, France. Sassenberg, Anne-Marie and Verreynne, Martie-Louise (2010) A sport celebrity image model: focusing efforts to improve outcomes. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Hume, Margee and Sullivan Mort, Gillian (2009) iwork, irest, iplay: exploring youth online behaviour. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-3149-2 Woodside, Frances M. and Summers, Jane (2009) Consumer awareness of sponsorship - a FMCG context. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. Sit, Jason and Johnson Morgan, Melissa (2009) Defining the experiential value of auxiliary special events in shopping centres: a shopper's perspective. In: EAERCD 2009: 15th Annual Conference of European Association for Education and Research in Commercial Distribution, 15-17 Jul 2009, Guildford, Surrey, UK. Miller, Karen and Brown, Les and Chadee, Doren (2008) Developing a presence in a mainstream market with a product perceived as offbeat. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Miller, Karen W. and Chadee, Doren (2008) Does brand influence wine purchase? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Miller, Karen (2008) The impact of brand personality on brand-aroused feelings. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Chadee, Doren and Miller, Karen (2008) How market research can help grow your business. Wine Business Magazine . pp. 64-65. ISSN 1832-5068 Woodside, Frances and Summers, Jane (2008) Sponsorship logos on FMCG packaging: what factors impact effectiveness? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Hume, Margee (2008) Understanding core and peripheral service quality in customer repurchase of the performing arts. Managing Service Quality, 18 (4). pp. 349-369. ISSN 0960-4529 Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Roberts, Robin and Rundle-Thiele, Sharyn R. (2007) Organic food: observations of Chinese purchasing behaviours. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. consumer decision makingShao, Wei and Lye, Ashley and Rundle-Thiele, Sharyn (2008) Decisions, decisions, decisions: multiple pathways to choice. International Journal of Market Research, 50 (6). pp. 797-816. ISSN 1470-7853 consumer goodsChimhundu, Ranga (2012) Marketing manufacturer and retailer house brands: a study of shelf space in two product categories. International Journal of Marketing Studies, 4 (6). pp. 35-43. ISSN 1918-719X consumerismKuhn, Kerri-Ann L. and Hume, Margee and Love, Anita (2010) Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management: Innovations in Planning and Applied Research, 16 (1-2). pp. 59-79. ISSN 1049-6491 consumer motivationAlly, Mustafa and Gardiner, Michael (2012) Application and device characteristics as drivers for smart mobile device adoption and productivity. International Journal of Organisational Behaviour, 17 (4). pp. 35-47. consumer packaged goodsChimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. consumer preferenceMills, Michael (2008) Environmentally-active consumers' preferences for zero-emission vehicles: public sector and marketing implications. Journal of Nonprofit and Public Sector Marketing, 19 (1). pp. 1-33. ISSN 1049-5142 consumersSit, Jason (2010) Explaining the experiential consumption of special event entertainment in shopping Centres. [Thesis (_PhD/Research)] (Unpublished) Ng, Eric (2009) An exploratory study on the use of information sources by consumers to select Australian regional travel agencies. Journal of Hospitality Marketing and Management, 18 (1). pp. 26-43. ISSN 1936-8623 Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Ghose, Amitabha, (ed.) Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0 consumer self-conceptMiller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. consumptionHume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516 Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Ghose, Amitabha, (ed.) Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0 contextsMurray, Peter A. and Millett, Bruce (2011) Learning behaviour, team contexts and team performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011) , 15-18 Feb 2011, Kuala Lumpur, Malaysia. Murray, Peter A. and Millett, Bruce (2011) The influence of learning behaviour on team adaptability. International Journal of Learning and Change, 5 (3/4). pp. 257-270. ISSN 1740-2875 contextual factorsKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 contingency perspectiveLing-yee, Li and Ogunmokun, Gabriel O. (2008) An empirical study of manufacturing flexibility of exporting firms in China: how do strategic and organizational contexts matter? Industrial Marketing Management, 37 (6). pp. 738-751. ISSN 0019-8501 coordinationAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 co-ordination theoryBoonyathan, Patcharee and Al-Hakim, Latif (2009) Procedure for modeling and improving E-SCM processes. In: Lee, In, (ed.) Electronic business: concepts, methodologies, tools, and applications. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 482-503. ISBN 9781605660561 core and supplementary servicesHume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-2758-7; 3838327586 core criteria of ecotourismBeaumont, Narelle (2011) The third criterion of ecotourism: are ecotourists more concerned about sustainability than other tourists? Journal of Ecotourism, 10 (2). pp. 135-148. ISSN 1472-4049 core serviceHume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986 Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 core service failureWalton, Andrea and Hume, Margee (2012) Examining public hospital service failure: the influence of service failure type, service expectations, and attribution on consumer response. Journal of Nonprofit and Public Sector Marketing, 24 (3). pp. 202-221. ISSN 1049-5142 core service qualityHume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045 coronerCarpenter, Belinda and Tait, Gordon and Adkins, Glenda and Barnes, Michael and Naylor, Charles and Begum, Nelufa (2011) Communicating with the coroner: how religion, culture, and family concerns may influence autopsy decision making. Death Studies, 35 (4). pp. 316-337. ISSN 0748-1187 Carpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 corporate business performanceLu, Wu and Al-Hakim, Latif (2009) Collaboration in the era of internationalization: a Chinese case. In: 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Managing Virtual Organisations and Information in the Era of Globalisation (COINFO'09), 21-23 Nov 2009, Beijing, China. corporate governanceMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 corporate leadershipRose, Dennis and Gordon, Ray and Hattingh, Waldo (2010) Pathway to responsible leadership. In: 1st International Conference in Responsible Leadership: The Next Generation Responsible Leaders, 18-20 May 2010, Pretoria, South Africa. corporate real estate capabilityToo, Linda and Harvey, Michael and Too, Eric (2010) Globalisation and corporate real estate strategies. Journal of Corporate Real Estate, 12 (4). pp. 234-248. ISSN 1463-001X corporate riskPullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 corporate social performanceRundle-Thiele, Sharyn R. (2009) Social gain: is corporate social responsibility enough? Australasian Marketing Journal, 17 (4). pp. 204-210. ISSN 1441-3582 Rundle-Thiele, Sharyn and Ball, Kim and Gillespie, Meghan (2008) Raising the bar: from corporate social responsibility to corporate social performance. Journal of Consumer Marketing, 25 (4). pp. 245-253. ISSN 0736-3761 corporate social responsibilityRundle-Thiele, Sharyn R. (2009) Social gain: is corporate social responsibility enough? Australasian Marketing Journal, 17 (4). pp. 204-210. ISSN 1441-3582 Rundle-Thiele, Sharyn and Ball, Kim and Gillespie, Meghan (2008) Raising the bar: from corporate social responsibility to corporate social performance. Journal of Consumer Marketing, 25 (4). pp. 245-253. ISSN 0736-3761 McDonald, Lynette M. and Rundle-Thiele, Sharyn (2008) Corporate social responsibility and bank customer satisfaction: a research agenda. International Journal of Bank Marketing, 26 (3). pp. 170-182. ISSN 0265-2323 Rundle-Thiele, Sharyn R. (2007) Student views on corporate social responsibility in an Australian fast food context. In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia. Rundle-Thiele, Sharyn R. and Gillespie, Meghan and Ball, Kim (2007) The buck stops here: should we consider performance rather than corporate social responsibility? In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia. covert advertisingKuhn, Kerri-Ann L. and Hume, Margee and Love, Anita (2010) Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management: Innovations in Planning and Applied Research, 16 (1-2). pp. 59-79. ISSN 1049-6491 CPGChimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 crimesRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X critical management studiesSyed, Jawad and Mingers, John and Murray, Peter A. (2010) Beyond rigour and relevance: a critical realist approach to business education. Management Learning, 41 (1). pp. 71-85. ISSN 1350-5076 critical realismSyed, Jawad and Mingers, John and Murray, Peter A. (2010) Beyond rigour and relevance: a critical realist approach to business education. Management Learning, 41 (1). pp. 71-85. ISSN 1350-5076 critical success factorsAl-Hakim, Latif and Singh, Soin (2009) Managing supply chain at high technology companies. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. cross cultural managementLatham, Gwenda and Gordon, Raymond (2009) Beware of different guanxi measurements when doing research in China. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia . cross-cultural misunderstandingMalan, Renee and Erwee, Ronel and Van Rensburg, Henriette and Danaher, Patrick (2012) Cultural diversity: impact on the doctoral candidate-supervisor relationship. International Journal of Organisational Behaviour, 17 (1). pp. 1-14. cross-cultural researchPaelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51. cross-sector collaborationsKong, Eric (2012) Strategic cross-sector collaboration in disaster response. In: 6th Asian Business Research Conference, 8-10 Apr 2012, Bangkok, Thailand. crowdsSit, Jason and Johnson Morgan, Melissa (2008) Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. cultural artsHume, Margee and Mills, Michael K. (2011) Building the sustainable iMuseum: is the virtual museum leaving our museums virtually empty? International Journal of Nonprofit and Voluntary Sector Marketing , 16 . pp. 275-289. ISSN 1465-4520 cultural dimensionsYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 cultural diversityMalan, Renee and Erwee, Ronel and Van Rensburg, Henriette and Danaher, Patrick (2012) Cultural diversity: impact on the doctoral candidate-supervisor relationship. International Journal of Organisational Behaviour, 17 (1). pp. 1-14. cultural studiesSyed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in TMTs. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159 cultureErwee, Ronel (2012) International human resource management. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 534-563. ISBN 9780195575705 Nooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model - the case of challenges facing Western business people in Japan. Asian Journal of Social Sciences and Humanities, 1 (1). pp. 66-75. ISSN 2186-8484 Carpenter, Belinda and Tait, Gordon and Adkins, Glenda and Barnes, Michael and Naylor, Charles and Begum, Nelufa (2011) Communicating with the coroner: how religion, culture, and family concerns may influence autopsy decision making. Death Studies, 35 (4). pp. 316-337. ISSN 0748-1187 Crosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (_PhD/Research)] (Unpublished) culture (sociology)Gayatri, Gita and Hume, Margee and Sullivan Mort, Gillian (2011) The role of Islamic culture in service quality research. Asian Journal on Quality, 12 (1). pp. 35-53. ISSN 1598-2688 cumulative changeChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 cumulative customers reflective spacesAlcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582 curriculum mappingLawson, Romy and Taylor, Tracy and Fallshaw, Eveline and French, Erica and Hall, Cathy and Kinash, Shelley and Summers, Jane (2011) Hunters and gatherers: strategies for curriculum mapping and data collection for assurance of learning. In: Australian Technology Network Assessment Conference 2011: Meeting the Challenges, 20-21 Oct 2011, Perth, Australia. customer satisfactionHume, Margee and Mills, Michael K. (2011) Building the sustainable iMuseum: is the virtual museum leaving our museums virtually empty? International Journal of Nonprofit and Voluntary Sector Marketing , 16 . pp. 275-289. ISSN 1465-4520 Hume, Margee (2011) How do we keep them coming?: examining museum experiences using a services marketing paradigm. Journal of Nonprofit and Public Sector Marketing, 23 (1). pp. 71-94. ISSN 1049-5142 McDonald, Lynette M. and Rundle-Thiele, Sharyn (2008) Corporate social responsibility and bank customer satisfaction: a research agenda. International Journal of Bank Marketing, 26 (3). pp. 170-182. ISSN 0265-2323 Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986 Hume, Margee and Sullivan Mort, Gillian (2008) Satisfaction in performing arts: the role of value? European Journal of Marketing, 42 (3/4). pp. 311-326. ISSN 0309-0566 Hume, Margee (2008) Understanding core and peripheral service quality in customer repurchase of the performing arts. Managing Service Quality, 18 (4). pp. 349-369. ISSN 0960-4529 customer services qualityAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 Gayatri, Gita and Hume, Margee and Sullivan Mort, Gillian (2011) The role of Islamic culture in service quality research. Asian Journal on Quality, 12 (1). pp. 35-53. ISSN 1598-2688 Hume, Margee and Sullivan Mort, Gillian (2008) Satisfaction in performing arts: the role of value? European Journal of Marketing, 42 (3/4). pp. 311-326. ISSN 0309-0566 Hume, Margee (2008) Understanding core and peripheral service quality in customer repurchase of the performing arts. Managing Service Quality, 18 (4). pp. 349-369. ISSN 0960-4529 customer valueMiller, Karen W. (2007) Investigating the idiosyncratic nature of brand value. Australasian Marketing Journal, 15 (2). pp. 81-96. ISSN 1441-3582 cyberspaceAl-Hakim, Latif, ed. (2007) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-027-1 (hbk); 159904-028-X (pbk) Al-Hakim, Latif (2007) Preface to [Global e-government: theory, applications and benchmarking]. In: Al-Hakim, Latif, (ed.) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States, x-xix. ISBN 1-59904-027-1 data qualitySu, Ying and Huang, Jinghua and Al-Hakim, Latif (2010) A methodology to assure measurement data quality for key engineering materials. In: AMT 2010: 1st International Conference on Advanced Measurement and Test (AMT 2010), 15-16 May 2010, Sanya, China. Su, Ying and Al-Hakim, Latif (2010) Intelligent control model for checking data quality in hospital process management. In: 2nd International Conference on Industrial Mechatronics and Automation (ICIMA 2010) , 30-31 May 2010, Wuhan, China. decision makingCarpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 Kong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494 Kong, Eric and Jenkins, Stacey and Ardagh, David (2008) Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia. Shao, Wei and Rundle-Thiele, Sharyn and Lye, Ashley (2008) Investigating strategy use for a single choice decision. In: 2008 Academy of Marketing Science Annual Conference: Creating Value in a Global Marketplace, 28-31 May 2008, Vancouver, BC. Canada. decision-makingBrown, Derek R. and Gordon, Raymond and Rose, Dennis Michael (2012) The BGR contingency model for leading change. International Journal of Learning and Change, 6 (1/2 ). pp. 66-78. ISSN 1740-2875 decision making processSu, Ying and Huang, Jinghua and Al-Hakim, Latif (2010) A methodology to assure measurement data quality for key engineering materials. In: AMT 2010: 1st International Conference on Advanced Measurement and Test (AMT 2010), 15-16 May 2010, Sanya, China. decisionsShao, Wei and Lye, Ashley and Rundle-Thiele, Sharyn (2008) Decisions, decisions, decisions: multiple pathways to choice. International Journal of Market Research, 50 (6). pp. 797-816. ISSN 1470-7853 decision strategyShao, Wei and Rundle-Thiele, Sharyn and Lye, Ashley (2008) Investigating strategy use for a single choice decision. In: 2008 Academy of Marketing Science Annual Conference: Creating Value in a Global Marketplace, 28-31 May 2008, Vancouver, BC. Canada. deep actingDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. deliberate strategic approachWiesner, Retha and Millett, Bruce (2012) Strategic approaches in Australian SMEs: deliberate or emergent? Journal of Management and Organization, 18 (1). pp. 98-122. ISSN 1833-3672 Delphi studyParami Dewi, Anak and Trigunarsyah, Bambang and Too, Eric and Coffey, Vaughan (2012) Factors contributing to Design-Build (DB) project delivery system implementation in road infrastructure projects in Indonesia. In: 3rd International Conference on Construction in Developing Countries, 4-6 July 2012, Bangkok, Thailand. Delphi techniqueAl-Hakim, Latif (2007) The effect of information quality on surgery process variation. In: IRMA 2007: Managing Worldwide Operations and Communications with Information Technology, 19-23 May 2007, Vancouver, Canada. demographicsFullerton, Sam and Johnson Morgan, Melissa and Garland, Ron (2008) A contemporary snapshot of consumer attitudes to sport sponsorship in Australia. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under, 17-19 July 2008, Gold Coast, Australia. denialSouthey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia. dependencyAl-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937 Chimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 descriptive methodologyAl-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand. design-build (DB) project delivery systemParami Dewi, Anak and Trigunarsyah, Bambang and Too, Eric and Coffey, Vaughan (2012) Factors contributing to Design-Build (DB) project delivery system implementation in road infrastructure projects in Indonesia. In: 3rd International Conference on Construction in Developing Countries, 4-6 July 2012, Bangkok, Thailand. Design Build project delivery systemParami Dewi, Anak Agung Diah and Too, Eric and Trigunarsyah, Bambang (2011) Implementing design build project delivery system in Indonesia road infrastructure projects. In: CIB Working Commission 107: Construction In Developing Countries: Innovation and Sustainable Construction, 1-3 Nov 2011, Hanoi, Vietnam. design stageChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 design structure matrixAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 destinationTkaczynski, Aaron and Rundle-Thiele, Sharyn and Beaumont, Narelle (2010) Destination segmentation: a recommended two-step approach. Journal of Travel Research, 49 (2). pp. 139-152. ISSN 0047-2875 Tkaczynski, Aaron (2009) Destination segmentation: a recommended two-step approach. [Thesis (_PhD/Research)] (Unpublished) Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Insights into how regional tourism operators view their markets. International Journal of Organisational Behaviour, 13 (1). pp. 16-27. Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Tourism community views on destination positioning: a case study. In: CAUTHE 2008: Where the Bloody Hell Are We?, 11-14 Feb 2008, Gold Coast, Australia. destination marketingTkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2009) Segmentation: a tourism stakeholder view. Tourism Management, 30 (2). pp. 169-175. ISSN 0261-5177 Developing nationsChadee, Doren and Raman, Revti (2009) International outsourcing research: overview of the research landscape. In: ANZIBA 2009: The Future of Asia-Pacific Business: Beyond the Crisis, 16-18 Apr 2009, Brisbane, Australia. (Unpublished) development practicesErwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. deviant behaviourSouthey, Kim (2012) Reprimandable offences: defining employee misbehaviour for investigations of employer disciplinary practices. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Southey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia. diabetesNooriafshar, Mehryar (2012) Technology in diabetes management. Asian Journal of Natural and Applied Sciences, 1 (3). pp. 33-38. ISSN 2186-8468 diffusionMills, Michael (2008) Environmentally-active consumers' preferences for zero-emission vehicles: public sector and marketing implications. Journal of Nonprofit and Public Sector Marketing, 19 (1). pp. 1-33. ISSN 1049-5142 diffusion of innovationLu, Wu and Al-Hakim, Latif (2009) Collaboration in the era of internationalization: a Chinese case. In: 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Managing Virtual Organisations and Information in the Era of Globalisation (COINFO'09), 21-23 Nov 2009, Beijing, China. dimensions of foresightVan der Laan, Lucas and Erwee, Ronel (2012) Foresight styles assessment: a valid and reliable measure of dimensions of foresight competence? Foresight, 14 (5). pp. 374-386. ISSN 1463-6689 disabilityWerth, Shalene (2012) Negative events, positive outcomes: improving labour force outcomes via tertiary study for individuals with disability and chronic illness. Australian Bulletin of Labour, 38 (4). pp. 345-366. ISSN 0311-6336 disadvantageWerth, Shalene (2010) Chronic illness and women: a model of disclosure at work. In: TASA 2010: Social Causes, Private Lives, 6-9 Dec 2010, Sydney, Australia. Werth, Shalene (2008) WorkChoices: hardly a new agenda. In: 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Workers, Corporations and Community: Facing Choices for a Sustainable Future, 06-08 Feb 2008, Melbourne, Australia. disastersKong, Eric (2012) Strategic cross-sector collaboration in disaster response. In: 6th Asian Business Research Conference, 8-10 Apr 2012, Bangkok, Thailand. disclosureWerth, Shalene (2010) Chronic illness and women: a model of disclosure at work. In: TASA 2010: Social Causes, Private Lives, 6-9 Dec 2010, Sydney, Australia. disruptionAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 Al-Hakim, Latif (2011) A note on improving cardiac surgical care: a work systems approach. Applied Ergonomics, 42 (6). p. 941. ISSN 0003-6870 Al-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 Al-Hakim, Latif (2011) Surgical flow disruption: measurement and impact of stressful events in the operating room. World Journal of Surgery, 35 (4). pp. 929-930. ISSN 0364-2313 distance doctoral studentsErwee, Ronel and Albion, Peter (2011) Preferences of supervisors and external doctoral students for new communication media. International Journal of Organisational Behaviour, 16 (1). pp. 30-39. Erwee, R. and Albion, P. and van Rensburg, H. and Malan, R. (2011) Dealing with doctoral students: tips from the trenches. South African Journal of Higher Education, 25 (5). pp. 889-901. ISSN 1011-3487 distance educationTodhunter, Barrie (2011) E=MC2 (Education = meaningful constructivist collaboration). In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2-5 Aug 2011, Sydney, Australia. Erwee, Ronel and Albion, Peter R. (2011) New communication media challenges for supervisors and external doctoral students. In: 22nd International Conference of the Society for Information Technology & Teacher Education (SITE 2011), 7-11 Mar 2011, Nashville, TN, USA. Todhunter, Barrie James (2011) Reshaping distance education – returning the student to centre stage. In: Education 2011 - 2021 Summit: Global Challenges and Perspectives of Blended and Distance Learning, 15-18 Feb 2011, Sydney, Australia. Carroll, David and Ng, Eric and Birch, Dawn (2009) Retention and progression of postgraduate business students: An Australian perspective. Open Learning: The Journal of Open, Distance and e-Learning, 24 (3). pp. 197-209. ISSN 0268-0513 Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098 Todhunter, Barrie James (2009) Guiding principles for the development of a conceptual framework for postgraduate distance education in project management. [Thesis (_PhD/Research)] (Unpublished) Birch, Dawn and Burnett, Bruce (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. Japanese Journal of Educational Media Research, 15 (1). pp. 43-60. ISSN 1340-9352 Birch, Dawn (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. In: 2008 Academy of Marketing Annual Conference, 8-10 July 2008, Aberdeen, Scotland. distance education coursesBirch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556 distance education dual-modeAl-Hakim, Latif (2007) Perception of students on performance of dual-mode education: information quality perspective. International Journal of Information Quality, 1 (3). pp. 314-325. ISSN 1751-0457 distance education pedagogyBirch, Dawn and Burnett, Bruce (2009) Advancing e-learning policy and practice: influences on academics' adoption, integration and development of multimodal e-learning courses. In: Stansfield, Mark and Connolly, Thomas, (eds.) Institutional transformation through best practices in virtual campus development: advancing e-learning policies. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 65-80. ISBN 978-1-60566-358-6 distance education studentsBirch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098 distance education technologiesErwee, Ronel and Albion, Peter (2011) Preferences of supervisors and external doctoral students for new communication media. International Journal of Organisational Behaviour, 16 (1). pp. 30-39. Erwee, R. and Albion, P. and van Rensburg, H. and Malan, R. (2011) Dealing with doctoral students: tips from the trenches. South African Journal of Higher Education, 25 (5). pp. 889-901. ISSN 1011-3487 distributed leadershipRose, Dennis and Gordon, Ray and Hattingh, Waldo (2010) Pathway to responsible leadership. In: 1st International Conference in Responsible Leadership: The Next Generation Responsible Leaders, 18-20 May 2010, Pretoria, South Africa. diversityErwee, Ronel (2012) Diversity and employment equity. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 66-100. ISBN 9780195575705 Rowley, Chris and Yukongdi, Vimolwan and Qi Wei, Jean (2010) Managing diversity: women managers in Asia. In: Ozbilgin, Mustafa and Syed, Jawad, (eds.) Managing gender diversity in Asia. Edward Elgar Publishing Limited, Cheltenham, United Kingdom, pp. 183-209. ISBN 978-1-84720-644-2 diversity climatePaelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51. diversity managementPaelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51. diversity practicesPaelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51. doctoral candidate-supervisor relationshipMalan, Renee and Erwee, Ronel and Van Rensburg, Henriette and Danaher, Patrick (2012) Cultural diversity: impact on the doctoral candidate-supervisor relationship. International Journal of Organisational Behaviour, 17 (1). pp. 1-14. doctoral educationErwee, Ronel and Albion, Peter R. (2011) New communication media challenges for supervisors and external doctoral students. In: 22nd International Conference of the Society for Information Technology & Teacher Education (SITE 2011), 7-11 Mar 2011, Nashville, TN, USA. double-loop learningHume, Margee (2012) Adopting organisation learning theory in the classroom: advancing learning through the use of blogging and self-reflection. International Journal of Learning and Change, 6 (1-2). pp. 49-65. ISSN 1740-2875 drive tourismMcClymont, Hoda and Prideaux, Bruce (2007) Drive tourists: who are they, what do they do and how do we attract them? Asean Journal on Hospitality and Tourism, 6 (2). pp. 23-30. ISSN 1412-2073 DSMAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 dynamic capabilitiesToo, Eric G. (2012) Capability model to improve infrastructure asset performance. Journal of Construction Engineering and Management, 138 (7). pp. 885-896. ISSN 0733-9364 dynamicsMurray, Peter A. and Syed, Jawad and Roberts, Zeynep (2009) Structures of learning for dynamic markets. Management Decision, 47 (2). pp. 271-288. ISSN 0025-1747 eastern educationZhou, Joe Peng and Pedersen, Cec (2011) Addressing offshore disconnections between Chinese and western business academics and students. In: Abawi, Lindy and Conway, Joan M. and Henderson, Robyn, (eds.) Creating connections in teaching and learning. Research on Teaching and Learning . Information Age Publishing , Charlotte, NC, United States, pp. 123-136. ISBN 978-1-61735-551-6 9 ebooksAlly, Mustafa and Gardiner, Michael (2011) (MiMDs): giving the mobile phone the finger. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. e-businessAl-Hakim, Latif, ed. (2007) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-420-X Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X E-business adoption capabilityLu, Wu and Al-Hakim, Latif (2009) Collaboration in the era of internationalization: a Chinese case. In: 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Managing Virtual Organisations and Information in the Era of Globalisation (COINFO'09), 21-23 Nov 2009, Beijing, China. ECGSu, Ying and Yin, Ling and Al-Hakim, Latif (2011) Ephone: embedded cardiac care device in mobile phone. Sensor Letters, 9 (5). pp. 1974-1978. ISSN 1546-198X eco-efficiencyZeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. Working Paper. University of Southern Queensland, Toowoomba, Australia. Zeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. In: CAUTHE 2012: The New Golden Age of Tourism and Hospitality, 6-9 Feb 2012, Melbourne, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Carbon mitigation by environmentally certified tourism operators. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. e-commerceBoonyathan, Patcharee and Al-Hakim, Latif (2009) Procedure for modeling and improving E-SCM processes. In: Lee, In, (ed.) Electronic business: concepts, methodologies, tools, and applications. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 482-503. ISBN 9781605660561 Al-Hakim, Latif, ed. (2007) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-420-X Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X economic accountabilityRoxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Economic accountablity in the context of local governance in the Philippines: a structural equation modelling approach. Asia Pacific Journal of Public Administration, 31 (1). pp. 17-37. ISSN 0259-8272 economic downturnWiesner, Retha and Millett, Bruce and Zhang, Yahua (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland, Brisbane, Australia. economic sustainabilityHume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516 ecotourismBeaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania. ecotourist marketBeaumont, Narelle (2011) The third criterion of ecotourism: are ecotourists more concerned about sustainability than other tourists? Journal of Ecotourism, 10 (2). pp. 135-148. ISSN 1472-4049 Beaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania. educationNooriafshar, Mehryar (2012) Education, its evolution and how it can be internationalised. Asian Journal of Social Sciences & Humanities, 1 (3). pp. 32-38. ISSN 2186-8484 Nooriafshar, Mehryar (2012) Educational applications of the emerging technologies available on handheld devices such as iPad and iPhone. Asian Journal of Management Sciences & Education, 1 (1). pp. 5-11. ISSN 2186-8441 Nooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model - the case of challenges facing Western business people in Japan. Asian Journal of Social Sciences and Humanities, 1 (1). pp. 66-75. ISSN 2186-8484 Todhunter, Barrie (2011) Future practitioners of project management – are we disciples of Stanley Kubrick or Ridley Scott? In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Nooriafshar, Mehryar (2011) New and emerging applications of tablet computers such as iPad in mathematics and science education. In: 11th International Conference of the Mathematics Education into the 21st Century Project: Turning Dreams into Reality: Transformations and Paradigm Shifts in Mathematics Education, 11-17 Sept 2011, Grahamstown, South Africa. Todhunter, Barrie (2011) E=MC2 (Education = meaningful constructivist collaboration). In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2-5 Aug 2011, Sydney, Australia. Nooriafshar, Mehryar (2010) A comparative study of human teacher and computer teacher. In: 2nd Asian Conference on Education: Internationalization or Globalization? (ACE2010), 2-5 Dec 2010, Osaka, Japan. Todhunter, Barrie (2010) Project management - the high ground of professionalism or the swamp of the real world. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. Rundle-Thiele, Sharyn and Paladino, Angela and Apostol, Sergio Antonio G. Jr. (2008) Lessons learned from renewable electricity marketing attempts: a case study. Business Horizons, 51 (3). pp. 181-190. ISSN 0007-6813 education evaluationKinash, Shelley and Mathew, Trishita and Lawson, Romy and Herbert, James and French, Erica and Taylor, Tracy and Hall, Cathy and Fallshaw, Eveline and Summers, Jane (2012) Australian higher education evaluation through assurance of learning. In: EVAL 2012: 8th International Conference on Evaluation for Practice, 18-20 Jun 2012, Pori, Finland. education exportChadee, Doren and Naidoo, Vikash (2009) Higher educational services exports: sources of growth of asian students in US and UK. Service Business: an international journal, 3 (2). pp. 173-187. ISSN 1862-8516 education marketingChadee, Doren and Naidoo, Vikash (2009) Higher educational services exports: sources of growth of asian students in US and UK. Service Business: an international journal, 3 (2). pp. 173-187. ISSN 1862-8516 effective trainingKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 E-innovationAl-Hakim, Latif (2007) E-innovation: information quality perspective. In: ISMOT 2007: Managing Total Innovation and Open Innovation in the 21st Century, 1-3 Jun 2007, Hangzhou, China. e-learningBirch, Dawn and Burnett, Bruce (2009) Advancing e-learning policy and practice: influences on academics' adoption, integration and development of multimodal e-learning courses. In: Stansfield, Mark and Connolly, Thomas, (eds.) Institutional transformation through best practices in virtual campus development: advancing e-learning policies. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 65-80. ISBN 978-1-60566-358-6 Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098 electric utility industryJohnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (_PhD/Research)] (Unpublished) electronic commerceAl-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937 Abdullah, Nik Ab Halim Nik and Al-Hakim, Latif (2008) The role of trust and dependency on e-procurement adoption: an empirical analysis. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia. electronic marketingMills, Michael K. (2007) Managing social and intellectual capital: factors affecting the adoption and provision of online marketing of government services. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. electronic supply chainBoonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: Zhang, Qingyu, (ed.) E-supply chain technologies and management. Premier Reference Source . Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8 emergenceHopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. emergency servicesAl-Hakim, Latif (2011) Lean thinking for healthcare services: how far does information quality affect the emergency services? In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing , 11-13 Nov 2011, Hangzhou, China. emergent learningKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 Murray, Peter A. and Millett, Bruce (2011) Learning behaviour, team contexts and team performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011) , 15-18 Feb 2011, Kuala Lumpur, Malaysia. Murray, Peter A. and Millett, Bruce (2011) The influence of learning behaviour on team adaptability. International Journal of Learning and Change, 5 (3/4). pp. 257-270. ISSN 1740-2875 emergent strategic approachWiesner, Retha and Millett, Bruce (2012) Strategic approaches in Australian SMEs: deliberate or emergent? Journal of Management and Organization, 18 (1). pp. 98-122. ISSN 1833-3672 emerging economiesLatham, Gwenda and Gordon, Raymond (2009) Beware of different guanxi measurements when doing research in China. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia . emerging economyRoxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Do institutions matter to the strategic posture and performance of SMEs? Lessons from an emerging economy. In: SEAANZ 2009: Start Small - Think Big, 31 Aug-2 Sep 2009, Wellington, New Zealand. emotionWhitty, Stephen Jonathan (2011) On a new philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. International Journal of Managing Projects in Business, 4 (3). pp. 524-533. ISSN 1753-8378 Hume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045 Whitty, Stephen Jonathan (2009) New philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. [Thesis (_PhD/Research)] (Unpublished) emotional contagionDallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia. Dallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705 emotional labourWerth, Shalene (2011) Stigma, stress and emotional labour: experiences of women with chronic illness at work. In: 25th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Dialogue Downunder, 1-4 Feb 2011, Auckland, New Zealand. Dallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia. emotional regulationDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. employee–customer interfaceRundle-Thiele, Sharyn and Russell-Bennett, Rebekah (2008) Editorial [to special issue of the Journal of Management & Organization]. Journal of Management and Organization, 14 (2). pp. 114-115. ISSN 1833-3672 employee devianceSouthey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia. employee explanationSouthey, Kim (2010) A typology of employee explanations of misbehaviour: an analysis of unfair dismissal cases. Journal of Industrial Relations, 52 (1). pp. 81-102. ISSN 0022-1856 employee grievanceSouthey, Kim (2010) Employee grievance research through an organisational behaviour framework. Australasian Journal of Business and Social Inquiry, 8 (1). pp. 39-53. Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. employee misbehaviourSouthey, Kim (2012) Reprimandable offences: defining employee misbehaviour for investigations of employer disciplinary practices. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Southey, Kim (2010) A typology of employee explanations of misbehaviour: an analysis of unfair dismissal cases. Journal of Industrial Relations, 52 (1). pp. 81-102. ISSN 0022-1856 employee performanceCarter, Leanne and Murray, Peter and Gray, David (2011) The relationship between interpersonal relational competence and employee performance: a developmental model. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 213-229. ISSN 1833-1882 employee retentionBelbin, Cheryl (2011) Employee perceptions of workforce retention strategies in a health system. [Thesis (_PhD/Research)] (Unpublished) employee turnoverBelbin, Cheryl (2011) Employee perceptions of workforce retention strategies in a health system. [Thesis (_PhD/Research)] (Unpublished) employerSouthey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. employmentWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 Werth, Shalene (2010) Chronic illness and women: a model of disclosure at work. In: TASA 2010: Social Causes, Private Lives, 6-9 Dec 2010, Sydney, Australia. employment equalityMurray, Peter A. and Syed, Jawad (2007) Observations through gendered lenses: experiences of managerial women. In: Making the Link 18: Affirmative Action and Employment Relations, 2006, North Ryde, Australia. employment equityErwee, Ronel (2012) Diversity and employment equity. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 66-100. ISBN 9780195575705 employment relationsSouthey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. employment relationshipWerth, Shalene (2008) WorkChoices: hardly a new agenda. In: 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Workers, Corporations and Community: Facing Choices for a Sustainable Future, 06-08 Feb 2008, Melbourne, Australia. engineeringRose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647 English as a second language studentsBirch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098 English langaugeSyed, Jawad and Murray, Peter A. (2009) Combating the English language deficit: the labour market experiences of migrant women in Australia. Human Resource Management Journal, 19 (4). pp. 413-432. ISSN 0954-5395 enterprise planning systemsKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 enterprise resource planningKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 enterprise resource planning systemsKerr, Don and Burgess, Kevin J. and Houghton, Luke and Murray, Peter A. (2012) Improving training in enterprise resource planning systems implementation through communities of practice. International Journal of Learning and Change, 6 (3/4). pp. 207-222. ISSN 1740-2875 entertainmentHume, Margee (2011) iLeisure and youth. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Sit, Jason (2010) Explaining the experiential consumption of special event entertainment in shopping Centres. [Thesis (_PhD/Research)] (Unpublished) Sit, Jason and Johnson Morgan, Melissa (2008) Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. entrepreneurPedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398 entrepreneurial intentionsRoxas, Banjo G. and Cayoca-Panizales, Rhowena and de Jesus, Rowenna (2008) Entrepreneurial knowledge and its effects on entrepreneurial intentions: development of a conceptual framework. Asia-Pacific Social Science Review, 8 (2). pp. 61-77. ISSN 0119-8386 entrepreneurial knowledgeRoxas, Banjo G. and Cayoca-Panizales, Rhowena and de Jesus, Rowenna (2008) Entrepreneurial knowledge and its effects on entrepreneurial intentions: development of a conceptual framework. Asia-Pacific Social Science Review, 8 (2). pp. 61-77. ISSN 0119-8386 entrepreneurial orientationRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 entrepreneurshipRoxas, Hernan Banjo and Battisti, Martina and Deakins, David (2010) Management development, innovation and performance of small exporting firms in New Zealand. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia. Teoh, Wai Sue and Gardiner, Michael W. (2007) Assessing viability for starting business. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. environmentHopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. environmental indicatorSu, Ying and Al-Hakim, Latif (2010) System dynamics modeling for green IT strategies: SAP sustainability development case. In: CESCE 2010: International Conference on Challenges in Environmental Science and Computer Engineering, 6-7 Mar 2010, Wuhan, China. environmental sustainabilityRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Wiesner, Retha and Chadee, Doren and Best, Peter J. (2010) Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders. In: PERA 2010: Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future, 15-18 Nov 2010, Gold Coast, Australia. Hume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516 Wiesner, Retha and Chadee, Doren and Best, Peter J. and Poole, Nicci (2010) Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs). Project Report. University of Southern Queensland, Toowoomba, Australia. (Submitted) environmental sustainability orientationRoxas, Banjo and Chadee, Doren (2012) Environmental sustainability orientation and financial resources of small manufacturing firms in the Philippines. Social Responsibility Journal, 8 (2). pp. 208-226. ISSN 1747-1117 e-procurementAl-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937 equal opportunitiesSyed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in TMTs. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159 equal wagesMurray, Peter A. and Kramar, Robin and McGraw, Peter, eds. (2011) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia. ISBN 978-0-7346-1137-6 equilibrium methodsChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2011) Retailer brand share statistics in four developed economies from 1992 to 2005: some observations and implications. British Food Journal, 113 (3). pp. 391-403. ISSN 0007-070X ERPKerr, Don and Burgess, Kevin J. and Houghton, Luke and Murray, Peter A. (2012) Improving training in enterprise resource planning systems implementation through communities of practice. International Journal of Learning and Change, 6 (3/4). pp. 207-222. ISSN 1740-2875 Kerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 ESL studentsBirch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098 essentialsSummers, Jane and Gardiner, Michael and Lamb, Charles W. and Hair, Joseph F. and McDaniel, Carl (2009) Essentials of marketing, 3rd ed. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170137324 ethicsBrown, Derek R. and Gordon, Raymond and Rose, Dennis Michael (2012) The BGR contingency model for leading change. International Journal of Learning and Change, 6 (1/2 ). pp. 66-78. ISSN 1740-2875 Neale, Larry and Fullerton, Sam and Johnson Morgan, Melissa (2010) The pitfalls of publicizing ethics research. In: 2010 Annual Conference of the Society for Marketing Advances: Going Green - Best Marketing Practices for a Global World, 3-6 Nov 2010, Atlanta, Georgia, USA. EuropeHetkamp, Michael (2012) Success factors of change management in the European steel market. [Thesis (_PhD/Research)] (Unpublished) EuropeanHetkamp, Michael (2012) Success factors of change management in the European steel market. [Thesis (_PhD/Research)] (Unpublished) evaluationHume, Margee (2011) iLeisure and youth. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. evaluation and controlHopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. evaluation stageChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 event managementSit, Jason and Johnson Morgan, Melissa and Woodside, Frances M. (2008) How do in-mall entertainment events impact on consumers' shopping mall behaviours? a model of special event entertainment. In: 2008 Global Marketing Conference, 20-23 Mar 2008, Shanghai, China. event marketingSit, Jason and Johnson Morgan, Melissa (2009) Defining the experiential value of auxiliary special events in shopping centres: a shopper's perspective. In: EAERCD 2009: 15th Annual Conference of European Association for Education and Research in Commercial Distribution, 15-17 Jul 2009, Guildford, Surrey, UK. Sit, Jason and Johnson Morgan, Melissa and Woodside, Frances M. (2008) How do in-mall entertainment events impact on consumers' shopping mall behaviours? a model of special event entertainment. In: 2008 Global Marketing Conference, 20-23 Mar 2008, Shanghai, China. evolutionWhitty, Stephen Jonathan (2011) Existentialism, evolution, and the matter of project management enquiry. In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Whitty, S. Jonathan (2011) How to train your manager: a Darwinian perspective. In: Bourne, Lynda, (ed.) Advising upwards: a framework for understanding and engaging senior management stakeholders. Gower, Farnham, Surrey, UK, pp. 243-268. ISBN 9780566092497 Whitty, Stephen Jonathan (2011) On a new philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. International Journal of Managing Projects in Business, 4 (3). pp. 524-533. ISSN 1753-8378 Whitty, S. Jonathan (2011) The private life of project managers - the social struggle. In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2‐5 Aug 2011, Sydney, Australia. evolutionary psychologyWhitty, Stephen Jonathan (2009) New philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. [Thesis (_PhD/Research)] (Unpublished) evolutionary theoryChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 executive womenMurray, Peter A. and Syed, Jawad (2010) Gendered observations and experiences in executive women's work. Human Resource Management Journal, 20 (3). pp. 277-293. ISSN 0954-5395 existentialismWhitty, Stephen Jonathan (2011) Existentialism, evolution, and the matter of project management enquiry. In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. ExpatriateNooriafshar, Mehryar and Vibert, Conor (2013) A heuristic model to aid the Western business people working in culturally different societies to adjust to the environment. In: 2nd International Scientific Conference: Economic and Social Development, 4-5 April 2013 , Paris, France. Vibert, Conor and Nooriafshar, Mehryar (2012) Developing a heuristic model for predicting the challenges facing Western business people in Hong Kong. Asian Journal of Social Sciences & Humanities, 1 (2). pp. 5-12. ISSN 2186-8484 expatriatesErwee, Ronel (2012) International human resource management. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 534-563. ISBN 9780195575705 expectationsWalton, Andrea and Hume, Margee (2012) Examining public hospital service failure: the influence of service failure type, service expectations, and attribution on consumer response. Journal of Nonprofit and Public Sector Marketing, 24 (3). pp. 202-221. ISSN 1049-5142 experiential learningMills, Michael K. and Quinn, Andrea J. (2012) Innovation in the teaching of sustainability in the business classroom via a combined model of experiential learning, reflective practice and metaphor. International Journal of Organisational Behaviour, 17 (3). pp. 4-7. Mills, Michael and Quinn, Andrea (2011) Fostering improved learning about sustainability. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Mills, Michael K. (2010) Using the jazz metaphor to enhance student learning and skill development in the marketing research course. Journal of Marketing Education, 32 (3). pp. 300-313. ISSN 0273-4753 Rundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) The get marketer challenge innovation: challenging students using a tournament style competition. Marketing Education Review, 18 (1 ). pp. 33-37. ISSN 1052-8008 experiential marketingSit, Jason and Johnson Morgan, Melissa and Yuksei, Ekinci (2010) Enhancing customer loyalty to shopping centres through special event entertainment: the mediating role of hedonic value? In: 4th German French Austrian Conference on Quantitive Marketing (GFA 2010): New Directions New Insights, 16-18 Sep 2010, Vienna, Austria. experiential valueSit, Jason and Johnson Morgan, Melissa (2009) Defining the experiential value of auxiliary special events in shopping centres: a shopper's perspective. In: EAERCD 2009: 15th Annual Conference of European Association for Education and Research in Commercial Distribution, 15-17 Jul 2009, Guildford, Surrey, UK. exploratory case study researchJohnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (_PhD/Research)] (Unpublished) export knowledgeChadee, Doren and Roxas, Banjo (2011) Does relational capital mediate the effects of export knowledge on firm performance? In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. export performanceSibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Differences between high and low performing exporting firms in a developing country. In: Zou, Shaoming and Fu, Huifen, (eds.) International marketing: emerging markets. Advances in International Marketing vol 21 . Emerald Group Publishing Limited, pp. 207-228. ISBN 9780857244475; 0857244477 Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Zimbabwean exporters: differences between high and low performers. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. external environmentKong, Eric (2008) Intellectual capital and external environment links in organisations: an exploratory study. International Journal of Knowledge Management Studies, 8 (4). pp. 9-17. ISSN 1447-9575 Kong, Eric (2007) Intellectual capital and external environment link in organisations. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. external knowledgeKong, Eric and Chadee, Doren and Raman, Revti (2012) Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India. International Journal of Learning and Change, 6 (1/2). pp. 1-17. ISSN 1740-2875 external knowledge acquisitionKong, Eric (2011) Top management team and external knowledge acquisition for sustainability in Indian startup firms. In: IHRD 2011: Human Resource Development for Sustainability , 28-30 Sep 2011, Taipei, Taiwan. external stakeholder relationshipsKong, Eric and Farrell, Mark (2010) Knowledge and learning capabilities in non-profit organizations: a relational capital perspective. The International Journal of Learning, 17 (3). pp. 97-116. ISSN 1447-9494 F35Gunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. facial displaysDallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705 factorsParami Dewi, Anak and Trigunarsyah, Bambang and Too, Eric and Coffey, Vaughan (2012) Factors contributing to Design-Build (DB) project delivery system implementation in road infrastructure projects in Indonesia. In: 3rd International Conference on Construction in Developing Countries, 4-6 July 2012, Bangkok, Thailand. Roxas, Banjo and Chadee, Doren (2011) Impact of formal institutional environment on innovativeness and performance. In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Faculty of BusinessPedersen, Cec and White, Robert and Smith, Don (2010) Usage of online asssessment in the Faculty of Business: report and recommendations. Project Report. Unpublished. (Submitted) Fair Work AustraliaSouthey, Kim (2012) A framework for investigating participant perceptions of unfair dismissal conciliation conferences. In: 26th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Reorganizing Work, 8-10 Feb 2012, Gold Coast, Australia. Southey, Kim and Fry, Simon (2012) Neutrality in the Tribunal: an insular debate or a valid concern? In: Abbott, Keith and Hearn-MacKinnon, Bruce and Morris, Leanne and Saville, Kerrie, (eds.) Fair work act: revision or restitution. Heidelberg Press, Heidelberg, Victoria, Australia, pp. 103-125. ISBN 978-1-920889-52-4 Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. fan expectationsSummers, Jane and Johnson Morgan, Melissa (2008) More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations. Public Relations Review, 34 (2). pp. 176-182. ISSN 0363-8111 fan motivationSummers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. fashion brandMiller, Karen W. and Mills, Michael K. (2010) Examining fashion brand luxury DNA. In: 2010 Global Marketing Conference: Marketing in a Turbulent Environment, 9-11 Sep 2010, Tokyo, Japan. fashion brandsMiller, Karen W. and Mills, Michael K. (2012) Contributing clarity by examining brand luxury in the fashion market. Journal of Business Research , 65 (10). pp. 1471-1479. ISSN 0148-2963 fast foodRundle-Thiele, Sharyn R. (2007) Student views on corporate social responsibility in an Australian fast food context. In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia. female managersMurray, Peter A. and Syed, Jawad (2007) Observations through gendered lenses: experiences of managerial women. In: Making the Link 18: Affirmative Action and Employment Relations, 2006, North Ryde, Australia. feminine discourseSouthey, Kim and Lynch, Bernadette and Werth, Shalene and Hammer, Sara (2007) A feminine approach to teaching a large, first year university course: and everyone lived happily ever after! In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. feminismSyed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in TMTs. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159 festival attributesAxelsen, Megan and Swan, Taryn (2010) Designing festival experiences to influence visitor perceptions: the case of a wine and food festival. Journal of Travel Research, 49 (4). pp. 436-450. ISSN 0047-2875 festivalsAxelsen, Megan and Swan, Taryn (2010) Designing festival experiences to influence visitor perceptions: the case of a wine and food festival. Journal of Travel Research, 49 (4). pp. 436-450. ISSN 0047-2875 financial firmsKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) financial returnsSeaton, Sheilagh (2010) Measuring return on marketing investment in non-professional sports event organisations. [Thesis (_PhD/Research)] (Unpublished) Johnson Morgan, Melissa and Seaton, Sheilagh and Summers, Jane (2008) Determination of the financial return on marketing investment for sports events in Canada. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-20 July 2008, Gold Coast, Australia. financial sectorKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) financial servicesPedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398 firm performanceRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X Ling-yee, Li and Ogunmokun, Gabriel O. (2008) An empirical study of manufacturing flexibility of exporting firms in China: how do strategic and organizational contexts matter? Industrial Marketing Management, 37 (6). pp. 738-751. ISSN 0019-8501 flexibilityToo, Linda and Harvey, Michael and Too, Eric (2010) Globalisation and corporate real estate strategies. Journal of Corporate Real Estate, 12 (4). pp. 234-248. ISSN 1463-001X Ling-yee, Li and Ogunmokun, Gabriel O. (2008) An empirical study of manufacturing flexibility of exporting firms in China: how do strategic and organizational contexts matter? Industrial Marketing Management, 37 (6). pp. 738-751. ISSN 0019-8501 flexible learningTodhunter, Barrie (2012) If a picture is worth a thousand words, how do you value a thousand memories? In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. flow theoryWhitty, Stephen Jonathan (2011) On a new philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. International Journal of Managing Projects in Business, 4 (3). pp. 524-533. ISSN 1753-8378 FMCGWoodside, Frances M. and Summers, Jane (2010) The role of sponsor brand loyalty in sponsorship arrangements: FMCG context. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Woodside, Frances M. and Summers, Jane (2009) Consumer awareness of sponsorship - a FMCG context. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. Chimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. Chimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 Woodside, Frances M. and Summers, Jane and Johnson Morgan, Melissa (2007) Sponsorship leveraging improves consumer attitudes and purchase intentions towards the sponsoring brand - but is it relevant for FMCG packaging? In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Woodside, Frances (2007) Consumer response to sponsorship leveraged packaging (SLP) - a FMCG Context. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. FMCG marketingChimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. followershipRose, Dennis Michael and Gordon, Raymond (2011) Leadership and individual cognitive differences in followers: lessons from a consideration of distributed leadership. In: ANZAM 2011: The Future of Work and Organisations, 7-9 Dec 2011, Wellington, New Zealand. foreign study experiencePatterson, Tori E. (2012) Internationalization of business students: the impact of a foreign study experience on career choice and perceived job marketability. [Thesis (_PhD/Research)] (Unpublished) foresight stylesvan der Laan, Luke and Erwee, Ronel (2010) Foresight styles of strategy level leaders. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, Australia. foresight styles assessmentVan der Laan, Lucas and Erwee, Ronel (2012) Foresight styles assessment: a valid and reliable measure of dimensions of foresight competence? Foresight, 14 (5). pp. 374-386. ISSN 1463-6689 forward planningVan der Laan, Lucas and Erwee, Ronel (2012) Foresight styles assessment: a valid and reliable measure of dimensions of foresight competence? Foresight, 14 (5). pp. 374-386. ISSN 1463-6689 forward with fairnessSouthey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. foxhole to factory to foxholeHingst, Raymond D. and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference 2008, 27-31 Oct 2008, Brisbane, Australia. fundingJohnson Morgan, Melissa and Summers, Jane (2012) Sustainability of sport in regional Australia: conceptualising a framework for analysis and decision making. International Journal of Organisational Behaviour, 17 (2). pp. 49-55. futureTodhunter, Barrie (2011) Future practitioners of project management – are we disciples of Stanley Kubrick or Ridley Scott? In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 futures studiesvan der Laan, Luke (2008) The imperative of strategic foresight to strategic thinking. Journal of Futures Studies, 13 (1). pp. 21-42. FWASouthey, Kim and Fry, Simon (2012) Neutrality in the Tribunal: an insular debate or a valid concern? In: Abbott, Keith and Hearn-MacKinnon, Bruce and Morris, Leanne and Saville, Kerrie, (eds.) Fair work act: revision or restitution. Heidelberg Press, Heidelberg, Victoria, Australia, pp. 103-125. ISBN 978-1-920889-52-4 Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. gamblingHume, Margee and Mort, Gillian Sullivan (2011) Fun, friend, or foe: youth perceptions and definitions of online gambling. Social Marketing Quarterly, 17 (1). pp. 109-133. ISSN 1524-5004 gap analysisAl-Hakim, Latif (2011) Trust and information quality: performance gap analysis. International Journal of Information Quality, 2 (4). pp. 359-372. ISSN 1751-0457 Paterson, Ian and Maguire, Heather and Al-Hakim, Latif (2008) Analysing trust as a means of improving the effectiveness of the virtual supply chain. International Journal of Networking and Virtual Organisations, 5 (3/4). pp. 325-348. ISSN 1470-9503 Al-Hakim, Latif (2007) Perception of students on performance of dual-mode education: information quality perspective. International Journal of Information Quality, 1 (3). pp. 314-325. ISSN 1751-0457 Al-Hakim, Latif (2007) The effect of information quality on surgery process variation. In: IRMA 2007: Managing Worldwide Operations and Communications with Information Technology, 19-23 May 2007, Vancouver, Canada. genderSouthey, Kim (2012) An occupational and gendered review of reinstatement and compensation for unfairly dismissed workers. International Journal of Organisational Behaviour, 17 (2). pp. 35-48. Southey, Kim (2011) Compensation equity in unfair dismissal. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Murray, Peter A. (2011) Executive women, gendered behaviour and adaptive social structures. In: Murray, Peter A. and Kramar, Robin and McGraw, Peter, (eds.) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia, pp. 202-238. ISBN 978-0-7346-1137-6 Southey, Kim and Innes, Peter (2010) Gender and firmographic effects in unfair dismissal arbitration. In: 10th Annual Pacific Employment Relations Association Conference, 15-18 Nov 2010, Gold Coast, Qld, Australia. Syed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in TMTs. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159 gender biasMurray, Peter A. and Syed, Jawad (2007) Observations through gendered lenses: experiences of managerial women. In: Making the Link 18: Affirmative Action and Employment Relations, 2006, North Ryde, Australia. gender differencesMurray, Peter A. and Syed, Jawad (2010) Gendered observations and experiences in executive women's work. Human Resource Management Journal, 20 (3). pp. 277-293. ISSN 0954-5395 gender equityMurray, Peter A. and Kramar, Robin and McGraw, Peter, eds. (2011) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia. ISBN 978-0-7346-1137-6 gender inequalityMurray, Peter A. and Syed, Jawad (2010) Gendered observations and experiences in executive women's work. Human Resource Management Journal, 20 (3). pp. 277-293. ISSN 0954-5395 genderingMurray, Peter A. (2011) Executive women, gendered behaviour and adaptive social structures. In: Murray, Peter A. and Kramar, Robin and McGraw, Peter, (eds.) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia, pp. 202-238. ISBN 978-0-7346-1137-6 generation yMiller, Karen W. and Mills, Michael K. (2012) Contributing clarity by examining brand luxury in the fashion market. Journal of Business Research , 65 (10). pp. 1471-1479. ISSN 0148-2963 Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Ghose, Amitabha, (ed.) Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0 Miller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. German companiesPaelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51. German multinational companiesStehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180 gestureWhitty, Stephen Jonathan (2011) On a new philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. International Journal of Managing Projects in Business, 4 (3). pp. 524-533. ISSN 1753-8378 glass ceilingMurray, Peter A. and Syed, Jawad (2007) Observations through gendered lenses: experiences of managerial women. In: Making the Link 18: Affirmative Action and Employment Relations, 2006, North Ryde, Australia. globalisationToo, Linda and Harvey, Michael and Too, Eric (2010) Globalisation and corporate real estate strategies. Journal of Corporate Real Estate, 12 (4). pp. 234-248. ISSN 1463-001X Erwee, Ronel (2007) Global business leadership and strategies. In: Hough, Johan and Neuland, Ernst, (eds.) Global business, environments and strategies: managing for global competitive advantage. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 221-242. ISBN 9780195786828 global orientationChadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA. Chadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA. governanceCadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 Zeppel, Heather and Beaumont, Narelle (2011) Climate change governance in Australian tourism: collaboration for low-carbon tourism. In: 2011 Research Symposium: Sustainability, Collaborative Governance and Tourism, 17-18 Feb 2011, Gold Coast, Australia. Beaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582 governance informationAl-Hakim, Latif and Gong, Xiao Yan (2011) How far does poor governance information prolong surgical session time? International Journal of Information Quality, 2 (3). pp. 279-286. ISSN 1751-0457 Al-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 governance structureKong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494 Kong, Eric and Jenkins, Stacey and Ardagh, David (2008) Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia. governmentJohnson Morgan, Melissa and Summers, Jane (2012) Sustainability of sport in regional Australia: conceptualising a framework for analysis and decision making. International Journal of Organisational Behaviour, 17 (2). pp. 49-55. Mills, Michael K. (2007) Managing social and intellectual capital: factors affecting the adoption and provision of online marketing of government services. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. government policyCassidy, Frances and Hume, Margee and Chadee, Doren (2011) Establishing a conceptual model for the sustainable wine district. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. government tourism agenciesZeppel, Heather and Beaumont, Narelle (2011) Climate change governance in Australian tourism: collaboration for low-carbon tourism. In: 2011 Research Symposium: Sustainability, Collaborative Governance and Tourism, 17-18 Feb 2011, Gold Coast, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Green tourism futures: climate change responses by Australian government tourism agencies. In: CAUTHE 2011: Tourism: Creating a Brilliant Blend , 8-11 Feb 2011, Adelaide, Australia. GPS navigationAlly, Mustafa and Gardiner, Michael (2011) (MiMDs): giving the mobile phone the finger. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. gradualist theoryChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 graduate attributesKinash, Shelley and Mathew, Trishita and Lawson, Romy and Herbert, James and French, Erica and Taylor, Tracy and Hall, Cathy and Fallshaw, Eveline and Summers, Jane (2012) Australian higher education evaluation through assurance of learning. In: EVAL 2012: 8th International Conference on Evaluation for Practice, 18-20 Jun 2012, Pori, Finland. grape supplyGyau, Amos and Sidali, Katia and Somogyi, Simon (2010) Exploring the nature of price satisfaction in the Australian wine supply chain. In: 2010 Deutsche Gesellschaft fur Tourismuswissenschaft, Wein & Tourismus Symposium, 12-13 April 2010, Freiburg, Germany. (Unpublished) green businessCadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 green ITSu, Ying and Al-Hakim, Latif (2010) System dynamics modeling for green IT strategies: SAP sustainability development case. In: CESCE 2010: International Conference on Challenges in Environmental Science and Computer Engineering, 6-7 Mar 2010, Wuhan, China. green marketingCadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 Rundle-Thiele, Sharyn and Paladino, Angela and Apostol, Sergio Antonio G. Jr. (2008) Lessons learned from renewable electricity marketing attempts: a case study. Business Horizons, 51 (3). pp. 181-190. ISSN 0007-6813 green practicesZeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. Working Paper. University of Southern Queensland, Toowoomba, Australia. Zeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. In: CAUTHE 2012: The New Golden Age of Tourism and Hospitality, 6-9 Feb 2012, Melbourne, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Carbon mitigation by environmentally certified tourism operators. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. green SME'sCadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 grey touristsCassidy, Frances (2008) Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren. In: Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008, 31 Oct 2008, Cairns, Australia. grocery retailingChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 group dynamicsHingst, Raymond D. and Lowe, Kevin B. (2008) Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre. International Review of Business Research Papers, 4 (5). pp. 157-165. ISSN 1832-9543 group formationHingst, Ray (2012) The influence of the military posting cycle on group formation and team development in the Australian Defence Force. In: 11th World Congress of the International Federation of Scholarly Associations of Management, 26-29 June 2012, Limerick, Ireland. group processesHingst, Raymond D. and Lowe, Kevin B. (2008) Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre. International Review of Business Research Papers, 4 (5). pp. 157-165. ISSN 1832-9543 guiding principlesTodhunter, Barrie James (2011) Reshaping distance education – returning the student to centre stage. In: Education 2011 - 2021 Summit: Global Challenges and Perspectives of Blended and Distance Learning, 15-18 Feb 2011, Sydney, Australia. headquarters and subsidiary managersStehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180 healthHopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Gurney, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of regional Queensland hospitals (poster). In: ANZMAC Doctoral Colloquium 2007, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) Hopper, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of Queensland’s hospitals. In: Australian and New Zealand Marketing Academy Doctoral Colloquium, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) health behaviourWhitty, Jennifer A. and Rundle-Thiele, Sharyn R. and Scuffham, Paul A. (2008) Insights into public preferences for pharmaceutical funding. International Journal of Pharmaceutical and Healthcare Marketing, 2 (3). pp. 216-234. ISSN 1750-6123 healthcareWalton, Andrea and Hume, Margee (2012) Examining public hospital service failure: the influence of service failure type, service expectations, and attribution on consumer response. Journal of Nonprofit and Public Sector Marketing, 24 (3). pp. 202-221. ISSN 1049-5142 Su, Ying and Al-Hakim, Latif (2010) Building an information quality lab on simulation in the computer education for healthcare. In: DESCT 2010: International Conference on the Development of Educational Science and Computer Technology, 30-31 May 2010, Wuhan, China. Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 healthcare managementAl-Hakim, Latif, ed. (2007) Web mobile-based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, United States, x-xxiv. ISBN 1-59140-658-7 Healthcare MarketingNg, Eric and Hastings, Kathy (2011) An empirical investigation on the use of information sources for promoting healthy eating. Contemporary Management Research, 7 (1). pp. 45-66. ISSN 1813-5498 health informationAl-Hakim, Latif (2007) Information quality function deployment. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, pp. 26-50. ISBN 1-59904-420-X Health Information SourcesNg, Eric and Hastings, Kathy (2011) An empirical investigation on the use of information sources for promoting healthy eating. Contemporary Management Research, 7 (1). pp. 45-66. ISSN 1813-5498 health servicesWhitty, Jennifer A. and Rundle-Thiele, Sharyn R. and Scuffham, Paul A. (2008) Insights into public preferences for pharmaceutical funding. International Journal of Pharmaceutical and Healthcare Marketing, 2 (3). pp. 216-234. ISSN 1750-6123 health systemBelbin, Cheryl (2011) Employee perceptions of workforce retention strategies in a health system. [Thesis (_PhD/Research)] (Unpublished) heathcare managementAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 hedonic valueSit, Jason and Johnson Morgan, Melissa and Yuksei, Ekinci (2010) Enhancing customer loyalty to shopping centres through special event entertainment: the mediating role of hedonic value? In: 4th German French Austrian Conference on Quantitive Marketing (GFA 2010): New Directions New Insights, 16-18 Sep 2010, Vienna, Austria. HeuristicNooriafshar, Mehryar and Vibert, Conor (2013) A heuristic model to aid the Western business people working in culturally different societies to adjust to the environment. In: 2nd International Scientific Conference: Economic and Social Development, 4-5 April 2013 , Paris, France. Nooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model to identify and measure the perception of success in a nascent wine industry. International Journal of Organisational Behaviour, 17 (4). pp. 19-27. Nooriafshar, Mehryar and Vibert, Conor (2012) Perception of success in a nascent wine industry. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Vibert, Conor and Nooriafshar, Mehryar (2012) Developing a heuristic model for predicting the challenges facing Western business people in Hong Kong. Asian Journal of Social Sciences & Humanities, 1 (2). pp. 5-12. ISSN 2186-8484 higher educationHume, Margee (2012) Adopting organisation learning theory in the classroom: advancing learning through the use of blogging and self-reflection. International Journal of Learning and Change, 6 (1-2). pp. 49-65. ISSN 1740-2875 Rose, Denis and Ally, Mustafa and Cassidy, Frances and Gardiner, Michael and Hume, Margee (2011) Sustainable education in the western corridor: the research roadmap ahead. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Crosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (_PhD/Research)] (Unpublished) Lynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22. high performanceWiesner, Retha and Poole, Nicci and Banham, Heather C. (2007) High performance management practices in owner-managed SMEs. In: ISBE 2007: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. high performance managementRaziq, Abdul and Wiesner, Retha (2011) Exploring high performance management practices in Pakistani SMEs. In: 1st Annual International Conference on Innovation and Entrepreneurship (IE 2011), 25-26 July 2011, Singapore. high performance management organizationsWiesner, Retha and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672 high performance management practicesRaziq, Abdul (2011) High performance management practices in manufacturing and service-based SMEs. A comparative study. In: SEAANZ 2011: 24th Annual SEAANZ Conference, 13-15 July 2011, Sydney, NSW, Australia. Wiesner, Retha and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672 high performance management systemsWiesner, Retha and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672 high speed broadbandHume, Margee and Sullivan Mort, Gillian (2012) iLeisure: conceptualizing youth online leisure and quality of life. International Journal of Organisational Behaviour, 17 (2). pp. 87-107. high technologyAl-Hakim, Latif and Singh, Soin (2009) Managing supply chain at high technology companies. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. high technology firmsErwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. hiring practicesErwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. historyFry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong. HofstedeMalan, Renee and Erwee, Ronel and Van Rensburg, Henriette and Danaher, Patrick (2012) Cultural diversity: impact on the doctoral candidate-supervisor relationship. International Journal of Organisational Behaviour, 17 (1). pp. 1-14. holisticMills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Hong KongVibert, Conor and Nooriafshar, Mehryar (2012) Developing a heuristic model for predicting the challenges facing Western business people in Hong Kong. Asian Journal of Social Sciences & Humanities, 1 (2). pp. 5-12. ISSN 2186-8484 hospital managementSu, Ying and Al-Hakim, Latif (2010) Intelligent control model for checking data quality in hospital process management. In: 2nd International Conference on Industrial Mechatronics and Automation (ICIMA 2010) , 30-31 May 2010, Wuhan, China. hospital processSu, Ying and Yin, Ling and Al-Hakim, Latif (2010) Modeling the effects of information quality on hospital process performance. In: 2010 International Conference on Information Technology and Industrial Engineering, 6-7 Jun 2010, Wuhan, China. hospitalsGurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (_PhD/Research)] (Unpublished) HPPsWiesner, Retha and Poole, Nicci and Banham, Heather C. (2007) High performance management practices in owner-managed SMEs. In: ISBE 2007: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. HRDPedersen, Cec and Smith, Andrew (2011) Learning and development. In: Kramar, Robin and Bartram, Timothy and De Cieri, Helen, (eds.) Human resource management: strategy, people, performance, 4th ed. McGraw-Hill Australia, Sydney, Australia, pp. 382-427. ISBN 9780070287112 HR involvementInnes, Peter and Wiesner, Retha (2011) The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. HRMWiesner, Retha and Innes, Peter (2010) Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008. Asia Pacific Journal of Human Resources, 48 (2). pp. 151-184. ISSN 1038-4111 Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. HRM and organisation performanceGordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing Planning Organising, Leading and Controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia. humanAl-Hakim, Latif and Sevdalis, Nick and Arora, Sonal (2012) On surgical disruption: rating, expected operative time or actual wasted time - some comments on Gillepsie et al (2012). BMJ Quality and Safety, 21 (6). p. 532. Carpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 human capitalKong, Eric (2012) The potential of neuro-linguistic programming in human capital development. Electronic Journal of Knowledge Management, 10 (2). pp. 131-141. ISSN 1479-4411 Kong, Eric (2011) Developing human capital through neuro-linguistic programming. In: ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning , 27-28 Oct 2011, Bangkok, Thailand. Kong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494 Kong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China. Kong, Eric (2007) The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication. International Journal of Knowledge Management Studies, 1 (3/4). pp. 471-483. ISSN 1743-8276 human capital investmentKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 human resource developmentPedersen, Cec and Smith, Andrew (2011) Learning and development. In: Kramar, Robin and Bartram, Timothy and De Cieri, Helen, (eds.) Human resource management: strategy, people, performance, 4th ed. McGraw-Hill Australia, Sydney, Australia, pp. 382-427. ISBN 9780070287112 human resource managementNel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, eds. (2012) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia. ISBN 9780195575705 Wiesner, Retha and Innes, Peter (2010) Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008. Asia Pacific Journal of Human Resources, 48 (2). pp. 151-184. ISSN 1038-4111 Kong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494 Kong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China. Kong, Eric and Thomson, S. Bruce (2009) An intellectual capital perspective of human resource strategies and practices. Knowledge Management Research and Practice, 7 (4). pp. 356-364. ISSN 1477-8238 Erwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Erwee, Ronel and Palmke, Haridass (2008) Performance and pay practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Kong, Eric (2007) The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication. International Journal of Knowledge Management Studies, 1 (3/4). pp. 471-483. ISSN 1743-8276 human resource management and organisational performanceErwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. human resource management (HRM)Kong, Eric and Thomson, S. Bruce (2007) The conceptual connections between intellectual capital, strategic human resource management and human resource management. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. human resource practicesKong, Eric and Chadee, Doren and Raman, Revti (2011) The role of human resource practices in developing knowledge and learning capabilities for innovation: A study of IT service providers in India. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. human resource practice transferStehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180 human resourcesErwee, Ronel (2007) Strategic international human resource management. In: Hough, Johan and Neuland, Ernst, (eds.) Global business environments and strategies: managing for global competitive advantage, 3rd ed. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 173-201. ISBN 9780195786828 humourLynch, Bernadette (2007) Changing the meanings that emerge in practice, for the better, through humour - how I changed plagiarism from the suppository of good scholarship to the condom of good scholarship and lived happily ever after. International Journal of Pedagogies and Learning, 3 (2). 4 -17. HUMSHingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 hypercompetitionToo, Linda and Harvey, Michael and Too, Eric (2010) Globalisation and corporate real estate strategies. Journal of Corporate Real Estate, 12 (4). pp. 234-248. ISSN 1463-001X ICTBirch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556 IDEF0Al-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 Boonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: Zhang, Qingyu, (ed.) E-supply chain technologies and management. Premier Reference Source . Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8 IDEF3Al-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Al-Hakim, Latif, (ed.) Web mobile based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7 idiosyncratic brand assessmentsMiller, Karen W. (2007) Investigating the idiosyncratic nature of brand value. Australasian Marketing Journal, 15 (2). pp. 81-96. ISSN 1441-3582 I learningHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. imageKong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China. image managementWerth, Shalene (2007) Image management for women with chronic illness in the various aspects of life. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. immigrant settlement servicesKong, Eric (2011) Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 115-128. ISSN 1833-1882 immigrants from non-English speaking backgroundsKong, Eric (2011) Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 115-128. ISSN 1833-1882 implementationKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 Hopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. implementation stageChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 importanceChua, Roberta Li and Cockfield, Geoff and Al-Hakim, Latif (2008) Factors affecting trust within Australian beef supply chain. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. importantDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) improvisationMills, Michael K. (2010) Using the jazz metaphor to enhance student learning and skill development in the marketing research course. Journal of Marketing Education, 32 (3). pp. 300-313. ISSN 0273-4753 Mills, Michael K. (2009) Using the jazz metaphor to teach the strategic capstone course. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. IndiaKong, Eric and Chadee, Doren and Raman, Revti (2012) Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India. International Journal of Learning and Change, 6 (1/2). pp. 1-17. ISSN 1740-2875 Kong, Eric (2011) Top management team and external knowledge acquisition for sustainability in Indian startup firms. In: IHRD 2011: Human Resource Development for Sustainability , 28-30 Sep 2011, Taipei, Taiwan. Kong, Eric and Chadee, Doren and Raman, Revti (2011) The role of human resource practices in developing knowledge and learning capabilities for innovation: A study of IT service providers in India. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. Crosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (_PhD/Research)] (Unpublished) Raman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy. Chadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Indian companiesPaelmke, Haridass and Erwee, Ronel (2008) Diversity management in German and Indian manufacturing companies. International Journal of Organisational Behaviour, 13 (1). pp. 28-51. individual and organisational learningKong, Eric (2012) The potential of neuro-linguistic programming in human capital development. Electronic Journal of Knowledge Management, 10 (2). pp. 131-141. ISSN 1479-4411 Indo-EuropeanNooriafshar, Mehryar (2008) Innovative and effective methods of learning other languages and their benefits. In: 2008 Faculty Student Multidiscipline Global Conference on Research, 29 Feb - 2 Mar 2008, Jackson, Mississippi, USA. IndonesiaRarasati, Ayomi Dita and Too, Eric and Trigunarsyah, Bambang and Cheung, Fiona (2012) Islamic project financing implementation for sustainable infrastructure development in Indonesia. In: 2nd International Conference on Sustainable Technology Development (ICSTD 2012): Developing Sustainable Technology for a Better Future, 31 Oct-2 Nov 2012, Denpasar, Bali, Indonesia. industrialSomogyi, Simon and Gyau, Amos (2009) The impact of price satisfaction on supplier relationship performance. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. industrial legislationSouthey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 industrial relationsWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 Southey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. Kossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 Werth, Shalene (2008) WorkChoices: hardly a new agenda. In: 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Workers, Corporations and Community: Facing Choices for a Sustainable Future, 06-08 Feb 2008, Melbourne, Australia. Fry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong. industrial relations reformKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 industrial tribunalSouthey, Kim (2012) A framework for investigating participant perceptions of unfair dismissal conciliation conferences. In: 26th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Reorganizing Work, 8-10 Feb 2012, Gold Coast, Australia. industryNooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model to identify and measure the perception of success in a nascent wine industry. International Journal of Organisational Behaviour, 17 (4). pp. 19-27. Southey, Kim and Innes, Peter (2010) Gender and firmographic effects in unfair dismissal arbitration. In: 10th Annual Pacific Employment Relations Association Conference, 15-18 Nov 2010, Gold Coast, Qld, Australia. industry deregulationJohnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (_PhD/Research)] (Unpublished) information and communication technologiesChadee, Doren and Raman, Revti (2009) International outsourcing research: overview of the research landscape. In: ANZIBA 2009: The Future of Asia-Pacific Business: Beyond the Crisis, 16-18 Apr 2009, Brisbane, Australia. (Unpublished) information flowAl-Hakim, Latif and Gong, Xiao Yan (2011) How far does poor governance information prolong surgical session time? International Journal of Information Quality, 2 (3). pp. 279-286. ISSN 1751-0457 Su, Ying and Al-Hakim, Latif (2010) Using computer simulation in operating room management: impacts of information quality on process performance. In: WMSVM 2010: 2nd International Conference on Modeling, Simulation and Visualization Methods, 15-16 May 2010, Sanya, China. Kong, Eric (2009) Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. Al-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Al-Hakim, Latif, (ed.) Web mobile based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7 Al-Hakim, Latif, ed. (2007) Web mobile-based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, United States, x-xxiv. ISBN 1-59140-658-7 information function deploymentAl-Hakim, Latif (2007) Information quality factors affecting innovation process. International Journal of Information Quality, 1 (2). pp. 162-176. ISSN 1751-0457 information governanceMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 information managementMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 Al-Hakim, Latif, ed. (2007) Information quality management: theory and applications. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-024-7 (hbk); 1-59904-025-5 (pbk) Al-Hakim, Latif (2007) Preface to [Information quality management: theory and applications]. In: Al-Hakim, Latif, (ed.) Information quality management: theory and applications. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, viii-xxi. ISBN 1-59904-024-7 Pullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 information mappingAl-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Al-Hakim, Latif, (ed.) Web mobile based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7 information orientationAl-Hakim, Latif (2007) Information quality factors affecting innovation process. International Journal of Information Quality, 1 (2). pp. 162-176. ISSN 1751-0457 information qualityAl-Hakim, Latif (2011) Lean thinking for healthcare services: how far does information quality affect the emergency services? In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing , 11-13 Nov 2011, Hangzhou, China. Al-Hakim, Latif (2011) Trust and information quality: performance gap analysis. International Journal of Information Quality, 2 (4). pp. 359-372. ISSN 1751-0457 Al-Hakim, Latif and Gong, Xiao Yan (2011) How far does poor governance information prolong surgical session time? International Journal of Information Quality, 2 (3). pp. 279-286. ISSN 1751-0457 Su, Ying and Al-Hakim, Latif (2010) Building an information quality lab on simulation in the computer education for healthcare. In: DESCT 2010: International Conference on the Development of Educational Science and Computer Technology, 30-31 May 2010, Wuhan, China. Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Modeling the effects of information quality on hospital process performance. In: 2010 International Conference on Information Technology and Industrial Engineering, 6-7 Jun 2010, Wuhan, China. Su, Ying and Al-Hakim, Latif (2010) Using computer simulation in operating room management: impacts of information quality on process performance. In: WMSVM 2010: 2nd International Conference on Modeling, Simulation and Visualization Methods, 15-16 May 2010, Sanya, China. Su, Ying and Al-Hakim, Latif (2009) The impact of information quality on operating room performance by simulation validation. In: ICMSO 2009: International Conference on Modelling, Simulation and Optimization , 26-27 Dec 2009, Beijing, China. Al-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 Al-Hakim, Latif (2007) Information quality factors affecting innovation process. International Journal of Information Quality, 1 (2). pp. 162-176. ISSN 1751-0457 Al-Hakim, Latif (2007) E-innovation: information quality perspective. In: ISMOT 2007: Managing Total Innovation and Open Innovation in the 21st Century, 1-3 Jun 2007, Hangzhou, China. Al-Hakim, Latif (2007) Information quality function deployment. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, pp. 26-50. ISBN 1-59904-420-X Al-Hakim, Latif, ed. (2007) Information quality management: theory and applications. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-024-7 (hbk); 1-59904-025-5 (pbk) Al-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand. Al-Hakim, Latif (2007) Perception of students on performance of dual-mode education: information quality perspective. International Journal of Information Quality, 1 (3). pp. 314-325. ISSN 1751-0457 Al-Hakim, Latif (2007) Preface to [Information quality management: theory and applications]. In: Al-Hakim, Latif, (ed.) Information quality management: theory and applications. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, viii-xxi. ISBN 1-59904-024-7 Al-Hakim, Latif (2007) The effect of information quality on surgery process variation. In: IRMA 2007: Managing Worldwide Operations and Communications with Information Technology, 19-23 May 2007, Vancouver, Canada. Pullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 information riskPullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 information sharingAl-Hakim, Latif (2011) Trust and information quality: performance gap analysis. International Journal of Information Quality, 2 (4). pp. 359-372. ISSN 1751-0457 Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing platform for national scientific data sharing of population and health. In: 2nd ETP/IITA World Congress in Applied Computing, Computer Science, and Computer Engineering, 17-18 Apr 2010, Shenzhen, China. Kong, Eric (2009) Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. Al-Hakim, Latif, ed. (2007) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-027-1 (hbk); 159904-028-X (pbk) Al-Hakim, Latif (2007) Preface to [Global e-government: theory, applications and benchmarking]. In: Al-Hakim, Latif, (ed.) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States, x-xix. ISBN 1-59904-027-1 information sourcesMcClymont, Hoda and Prideaux, Bruce (2007) Drive tourists: who are they, what do they do and how do we attract them? Asean Journal on Hospitality and Tourism, 6 (2). pp. 23-30. ISSN 1412-2073 information technologyKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) information technology in businessAl-Hakim, Latif and Jin, Chen, eds. (2010) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, Pennsylvania, United States. ISBN 978-1-61520-643-8 information technology service providersKong, Eric and Chadee, Doren and Raman, Revti (2012) Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India. International Journal of Learning and Change, 6 (1/2). pp. 1-17. ISSN 1740-2875 Kong, Eric (2011) Top management team and external knowledge acquisition for sustainability in Indian startup firms. In: IHRD 2011: Human Resource Development for Sustainability , 28-30 Sep 2011, Taipei, Taiwan. information technology servicesChadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. infrastructureToo, Eric G. (2011) Capability for infrastructure asset capacity management. International Journal of Strategic Property Management, 15 (2). pp. 139-151. ISSN 1648-715X Too, Eric and Too, Linda (2010) Strategic infrastructure asset management: a conceptual framework to identify capabilities. Journal of Corporate Real Estate, 12 (3). pp. 196-208. ISSN 1463-001X infrastructure assetsToo, Eric G. (2012) Capability model to improve infrastructure asset performance. Journal of Construction Engineering and Management, 138 (7). pp. 885-896. ISSN 0733-9364 infrastructure developmentRarasati, Ayomi Dita and Too, Eric and Trigunarsyah, Bambang and Cheung, Fiona (2012) Islamic project financing implementation for sustainable infrastructure development in Indonesia. In: 2nd International Conference on Sustainable Technology Development (ICSTD 2012): Developing Sustainable Technology for a Better Future, 31 Oct-2 Nov 2012, Denpasar, Bali, Indonesia. infrastructure projectsSaghatforoush, Ehsan and Trigunarsyah, Bambang and Too, Eric (2012) Assessment of operability and maintainability success factors in provision of extended constructability principles. In: 9th International Congress on Civil Engineering, 8-10 May 2012, Isfahan, Iran. innovationRoxas, Banjo and Chadee, Doren (2011) Impact of formal institutional environment on innovativeness and performance. In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Kong, Eric and Chadee, Doren and Raman, Revti (2011) The role of human resource practices in developing knowledge and learning capabilities for innovation: A study of IT service providers in India. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. Al-Hakim, Latif and Jin, Chen, eds. (2010) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, Pennsylvania, United States. ISBN 978-1-61520-643-8 Kong, Eric (2010) Innovation processes in social enterprises: an IC perspective. Journal of Intellectual Capital, 11 (2). pp. 158-178. ISSN 1469-1930 Al-Hakim, Latif (2007) Information quality factors affecting innovation process. International Journal of Information Quality, 1 (2). pp. 162-176. ISSN 1751-0457 innovation adoptionMills, Michael K. (2007) Managing social and intellectual capital: factors affecting the adoption and provision of online marketing of government services. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. innovation processKong, Eric (2009) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL. United States. innovation processesKong, Eric (2010) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: Al-Hakim, Latif and Jin, Chen, (eds.) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, PA. United States, pp. 162-184. ISBN 978-1-61520-643-8 innovativeNooriafshar, Mehryar (2012) Education, its evolution and how it can be internationalised. Asian Journal of Social Sciences & Humanities, 1 (3). pp. 32-38. ISSN 2186-8484 Roxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 innovative learning processesKong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494 innovtionRoxas, Hernan Banjo and Battisti, Martina and Deakins, David (2010) Management development, innovation and performance of small exporting firms in New Zealand. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia. inonvationRoxas, Hernan Banjo (2007) Clarifying the link between social capital and MSME innovation performance: the role of absorptive capacity. Asia-Pacific Social Science Review, 7 (2). pp. 31-51. ISSN 0119-8386 institutional analysisRoxas, Hernan Banjo G. and Lindsay, Valerie and Ashill, Nicholas and Victorio, Antong (2008) Institutional analysis of strategic choice of micro, small and medium enterprises: development of a conceptual framework. Singapore Management Review, 30 (2). pp. 47-72. ISSN 0129-5977 institutional theory formal and informal institutionsRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 institutionsRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X Roxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Do institutions matter to the strategic posture and performance of SMEs? Lessons from an emerging economy. In: SEAANZ 2009: Start Small - Think Big, 31 Aug-2 Sep 2009, Wellington, New Zealand. intangible resourcesKong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China. integrated marketing communicationWoodside, Frances and Summers, Jane (2011) Sponsorship leveraged packaging: an exploratory study in FMCG. Journal of Marketing Communications, 17 (2). pp. 87-105. ISSN 1352-7266 integrated marketing communicationsMiller, Karen W. and Chadee, Doren (2008) Does brand influence wine purchase? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Miller, Karen (2008) The impact of brand personality on brand-aroused feelings. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Miller, Karen and Chadee, Doren (2008) The relevance and irrelevance of the brand for small and medium wine enterprises. Small enterprises research: the journal of SEAANZ, 16 (2). pp. 32-44. ISSN 1321-5906 Woodside, Frances and Summers, Jane (2008) Sponsorship logos on FMCG packaging: what factors impact effectiveness? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. intellectual capitalKong, Eric (2011) The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia. VDM Verlag Dr Muller, Saarbrüchen, Germany. ISBN 978-3-639-30984-3 Kong, Eric and Ramia, Gaby (2010) A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide. Journal of Management and Organization, 16 (5). pp. 656-676. ISSN 1833-3672 Kong, Eric (2010) Analysing BSC and IC's usefulness in nonprofit organizations. Journal of Intellectual Capital, 11 (3). pp. 284-304. ISSN 1469-1930 Kong, Eric (2010) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: Al-Hakim, Latif and Jin, Chen, (eds.) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, PA. United States, pp. 162-184. ISBN 978-1-61520-643-8 Kong, Eric (2010) Innovation processes in social enterprises: an IC perspective. Journal of Intellectual Capital, 11 (2). pp. 158-178. ISSN 1469-1930 Kong, Eric (2010) Intellectual capital and non-profit organizations in the knowledge economy: editorial and introduction to special issue. Journal of Intellectual Capital, 11 (2). pp. 97-106. ISSN 1469-1930 Kong, Eric and Thomson, S. Bruce (2009) An intellectual capital perspective of human resource strategies and practices. Knowledge Management Research and Practice, 7 (4). pp. 356-364. ISSN 1477-8238 Kong, Eric (2009) Facilitating learning through intellectual capital in social service nonprofit organizations. The International Journal of Learning, 16 (2). pp. 533-548. ISSN 1447-9494 Kong, Eric and Ramia, Gaby (2009) A qualitative analysis of intellectual capital in Australian social service nonprofit organizations. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL, United States. Kong, Eric (2009) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL. United States. Kong, Eric (2008) The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations. International Journal of Management Reviews, 10 (3). pp. 281-299. ISSN 1460-8545 Kong, Eric and Prior, Daniel (2008) An intellectual capital perspective of competitive advantage in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 119-128. ISSN 1465-4520 Kong, Eric (2008) Intellectual capital and external environment links in organisations: an exploratory study. International Journal of Knowledge Management Studies, 8 (4). pp. 9-17. ISSN 1447-9575 Kong, Eric (2007) Intellectual capital and external environment link in organisations. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Kong, Eric (2007) Intellectual capital as a strategic tool for organising social services: a qualitative analysis of the Australian non-profit sector. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia . Kong, Eric (2007) The strategic importance of intellectual capital in the non-profit sector. Journal of Intellectual Capital, 8 (4). pp. 721-731. ISSN 1469-1930 intellectual capital (IC)Kong, Eric and Thomson, S. Bruce (2007) The conceptual connections between intellectual capital, strategic human resource management and human resource management. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. intelligent controlSu, Ying and Al-Hakim, Latif (2010) Intelligent control model for checking data quality in hospital process management. In: 2nd International Conference on Industrial Mechatronics and Automation (ICIMA 2010) , 30-31 May 2010, Wuhan, China. intensive workshopTodhunter, Barrie (2012) If a picture is worth a thousand words, how do you value a thousand memories? In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. intentionHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520 interactiveNooriafshar, Mehryar (2013) The effectiveness of a lifecycle approach to learning project management. The European Journal of Social & Behavioural Sciences, 4 (1). pp. 836-847. Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098 Birch, Dawn and Burnett, Bruce (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. Japanese Journal of Educational Media Research, 15 (1). pp. 43-60. ISSN 1340-9352 Birch, Dawn (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. In: 2008 Academy of Marketing Annual Conference, 8-10 July 2008, Aberdeen, Scotland. interactive servicesHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. Hume, Margee and Sullivan Mort, Gillian (2012) iLeisure: conceptualizing youth online leisure and quality of life. International Journal of Organisational Behaviour, 17 (2). pp. 87-107. interactive technologyHume, Margee and Sullivan Mort, Gillian (2008) Enhancing the experience: creating service opportunities using mobile phone technology in museums. The London Journal of Tourism, Sport and Creative Industries, 1 (2). pp. 3-20. ISSN 1755-1897 interconnectednessMalan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 interdependenciesAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 interfaceNooriafshar, Mehryar (2012) Educational applications of the emerging technologies available on handheld devices such as iPad and iPhone. Asian Journal of Management Sciences & Education, 1 (1). pp. 5-11. ISSN 2186-8441 Nooriafshar, Mehryar (2011) New and emerging applications of tablet computers such as iPad in mathematics and science education. In: 11th International Conference of the Mathematics Education into the 21st Century Project: Turning Dreams into Reality: Transformations and Paradigm Shifts in Mathematics Education, 11-17 Sept 2011, Grahamstown, South Africa. inter-firm relationship performanceLatip, Nor Azrin Md (2012) The impact of technological capability on power, trust and inter-firm relationship performance. [Thesis (_PhD/Research)] (Unpublished) Latip, Nor Azrin Md and Al-Hakim, Latif (2011) The influence of technological capability on inter-firm relationship performance: an exploratory study of Malaysian manufacturers. In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing, 11-13 Nov 2011, Hangzhou, China. internalisation stageChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 internal marketingHume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71. Hume, Craig and Clarke, Peter and Hume, Margee (2012) The role of knowledge management in the large non profit firm: building a framework for KM success. International Journal of Organisational Behaviour, 17 (3). pp. 82-104. international businessErwee, Ronel (2007) Global business leadership and strategies. In: Hough, Johan and Neuland, Ernst, (eds.) Global business, environments and strategies: managing for global competitive advantage. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 221-242. ISBN 9780195786828 international competitivenessRaman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy. international HRMLatham, Gwenda and Gordon, Raymond (2009) Beware of different guanxi measurements when doing research in China. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia . international HR transfer strategyStehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180 international human resource managementErwee, Ronel (2012) International human resource management. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 534-563. ISBN 9780195575705 internationalisationNooriafshar, Mehryar (2012) Education, its evolution and how it can be internationalised. Asian Journal of Social Sciences & Humanities, 1 (3). pp. 32-38. ISSN 2186-8484 internationalizationPatterson, Tori E. (2012) Internationalization of business students: the impact of a foreign study experience on career choice and perceived job marketability. [Thesis (_PhD/Research)] (Unpublished) internationalized collaborationLu, Wu and Al-Hakim, Latif (2009) Collaboration in the era of internationalization: a Chinese case. In: 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Managing Virtual Organisations and Information in the Era of Globalisation (COINFO'09), 21-23 Nov 2009, Beijing, China. international marketingSibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Factors that distinguish proactive versus reactive exporters: decisions by export firms in a developing country. Journal of Global Marketing, 24 (1). pp. 69-84. ISSN 0891-1762 Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Differences between high and low performing exporting firms in a developing country. In: Zou, Shaoming and Fu, Huifen, (eds.) International marketing: emerging markets. Advances in International Marketing vol 21 . Emerald Group Publishing Limited, pp. 207-228. ISBN 9780857244475; 0857244477 Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Adaptation of export marketing strategy in Zimbabwean export firms. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Zimbabwean exporters: differences between high and low performers. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. international organisational behaviourLatham, Gwenda and Gordon, Raymond (2009) Beware of different guanxi measurements when doing research in China. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia . international outsourcingChadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. international strategyChadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. InternetHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. Hume, Margee and Sullivan Mort, Gillian (2012) iLeisure: conceptualizing youth online leisure and quality of life. International Journal of Organisational Behaviour, 17 (2). pp. 87-107. Southey, Kim and Lynch, Bernadette (2011) Finding employees on the internet: a new frontier for small business. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Al-Hakim, Latif, ed. (2007) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-420-X Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X Internet gamblingHume, Margee and Sullivan Mort, Gillian (2011) At odds: examining the impact of on-line gambling on youth wellbeing. Lambert Academic Publishing, Saarbrucken, Germany. ISBN 978-3-8443-2859-2 interorganisational relationsMaguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. interpersonal relational competenceCarter, Leanne and Murray, Peter and Gray, David (2011) The relationship between interpersonal relational competence and employee performance: a developmental model. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 213-229. ISSN 1833-1882 introductorySummers, Jane and Gardiner, Michael and Lamb, Charles W. and Hair, Joseph F. and McDaniel, Carl (2009) Essentials of marketing, 3rd ed. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170137324 Lamb, Charles and Hair, Joseph F. and McDaniel, Carl and Summers, Jane and Gardiner, Michael (2009) Mktg. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170180238 investmentSeaton, Sheilagh (2010) Measuring return on marketing investment in non-professional sports event organisations. [Thesis (_PhD/Research)] (Unpublished) involvementHume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 IslamGayatri, Gita and Hume, Margee and Sullivan Mort, Gillian (2011) The role of Islamic culture in service quality research. Asian Journal on Quality, 12 (1). pp. 35-53. ISSN 1598-2688 Islamic project financingRarasati, Ayomi Dita and Too, Eric and Trigunarsyah, Bambang and Cheung, Fiona (2012) Islamic project financing implementation for sustainable infrastructure development in Indonesia. In: 2nd International Conference on Sustainable Technology Development (ICSTD 2012): Developing Sustainable Technology for a Better Future, 31 Oct-2 Nov 2012, Denpasar, Bali, Indonesia. Island tourismCassidy, Frances and Pegg, Shane (2011) The outer islands of Vanuatu: is there a synergy between tourists and locals? In: 4th International Colloquium on Business & Management, 24-27 Jan 2011, Bangkok, Thailand. ITKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) IT service providersKong, Eric and Chadee, Doren and Raman, Revti (2011) The role of human resource practices in developing knowledge and learning capabilities for innovation: A study of IT service providers in India. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. JAMESGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. JapanKong, Eric (2012) Strategic cross-sector collaboration in disaster response. In: 6th Asian Business Research Conference, 8-10 Apr 2012, Bangkok, Thailand. jazzMills, Michael K. (2010) Using the jazz metaphor to enhance student learning and skill development in the marketing research course. Journal of Marketing Education, 32 (3). pp. 300-313. ISSN 0273-4753 Mills, Michael K. (2009) Using the jazz metaphor to teach the strategic capstone course. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Mills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Mills, Michael K. (2008) Teaching strategic marketing: applying the jazz metaphor. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. job involvementDoobree, Daneshwar (2009) Job involvement of bank managers in Mauritius. [Thesis (_PhD/Research)] (Unpublished) job marketabilityPatterson, Tori E. (2012) Internationalization of business students: the impact of a foreign study experience on career choice and perceived job marketability. [Thesis (_PhD/Research)] (Unpublished) job satisfactionCarter, Leanne and Murray, Peter and Gray, David (2011) The relationship between interpersonal relational competence and employee performance: a developmental model. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 213-229. ISSN 1833-1882 joint asset management and engineering solutionsGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. joint strike fighterGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. JSFGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. knowledgeKong, Eric (2009) Facilitating learning through intellectual capital in social service nonprofit organizations. The International Journal of Learning, 16 (2). pp. 533-548. ISSN 1447-9494 Kong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494 Rundle-Thiele, Sharyn R. and Gillespie, Meghan and Ball, Kim (2007) The buck stops here: should we consider performance rather than corporate social responsibility? In: 4th International Nonprofit and Social Marketing Conference: Social Entrepreneurship, Social Change and Sustainability, 27-28 Sept 2007, Brisbane, Australia. knowledge and learning capabilitiesKong, Eric and Farrell, Mark (2012) Facilitating knowledge and learning capabilities through neuro-linguistic programming. The International Journal of Learning, 18 (3). pp. 253-265. ISSN 1447-9494 Kong, Eric and Farrell, Mark (2010) Knowledge and learning capabilities in non-profit organizations: a relational capital perspective. The International Journal of Learning, 17 (3). pp. 97-116. ISSN 1447-9494 Kong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494 knowledge and learning capabilityKong, Eric (2011) Developing human capital through neuro-linguistic programming. In: ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning , 27-28 Oct 2011, Bangkok, Thailand. knowledge captureHume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71. Hume, Craig and Clarke, Peter and Hume, Margee (2012) The role of knowledge management in the large non profit firm: building a framework for KM success. International Journal of Organisational Behaviour, 17 (3). pp. 82-104. knowledge distributionHume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71. Hume, Craig and Clarke, Peter and Hume, Margee (2012) The role of knowledge management in the large non profit firm: building a framework for KM success. International Journal of Organisational Behaviour, 17 (3). pp. 82-104. knowledge flowKong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China. Kong, Eric (2008) Intellectual capital and external environment links in organisations: an exploratory study. International Journal of Knowledge Management Studies, 8 (4). pp. 9-17. ISSN 1447-9575 Kong, Eric (2007) Intellectual capital and external environment link in organisations. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. knowledge managementHume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71. Hume, Craig and Clarke, Peter and Hume, Margee (2012) The role of knowledge management in the large non profit firm: building a framework for KM success. International Journal of Organisational Behaviour, 17 (3). pp. 82-104. Behrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270 Roxas, Banjo G. (2008) Social capital for knowledge management: the case of SMEs in the Asia Pacific region. Asian Academy of Management Journal, 13 (2). pp. 57-77. ISSN 1394-2603 Hume, Margee and Hume, Craig (2008) The strategic role of knowledge management in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 129-140. ISSN 1465-4520 knowledge management (KM)Behrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: ANZIBA 2007: Institutions and Organisations in an International Context, 8-10 Nov 2007, Newcastle, Australia. knowledge management practiceErwee, Ronel and Skadiang, Barbara and Roxas, Banjo (2012) Knowledge management culture, strategy and process in Malaysian firms. Knowledge Management Research and Practice, 10 (1). pp. 89-98. ISSN 1477-8238 knowledge management strategyErwee, Ronel and Skadiang, Barbara and Roxas, Banjo (2012) Knowledge management culture, strategy and process in Malaysian firms. Knowledge Management Research and Practice, 10 (1). pp. 89-98. ISSN 1477-8238 Kong, Eric and Thomson, S. Bruce (2009) An intellectual capital perspective of human resource strategies and practices. Knowledge Management Research and Practice, 7 (4). pp. 356-364. ISSN 1477-8238 knowledge management systemErwee, Ronel and Skadiang, Barbara and Roxas, Banjo (2012) Knowledge management culture, strategy and process in Malaysian firms. Knowledge Management Research and Practice, 10 (1). pp. 89-98. ISSN 1477-8238 knowledge sharingErwee, Ronel and Skadiang, Barbara and Roxas, Banjo (2012) Knowledge management culture, strategy and process in Malaysian firms. Knowledge Management Research and Practice, 10 (1). pp. 89-98. ISSN 1477-8238 Al-Hakim, Latif (2011) Critical factors impacting knowledge sharing among R&D organisations. In: 2011 ICSTI Public Conference, 7-8 June 2011, Beijing, China. Kong, Eric and Jenkins, Stacey and Ardagh, David (2008) Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia. knowledge transfer and innovation in MNCs/MNEsBehrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: ANZIBA 2007: Institutions and Organisations in an International Context, 8-10 Nov 2007, Newcastle, Australia. LaborSouthey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. labourSyed, Jawad and Murray, Peter A. (2009) Combating the English language deficit: the labour market experiences of migrant women in Australia. Human Resource Management Journal, 19 (4). pp. 413-432. ISSN 0954-5395 Southey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 labour force outcomesWerth, Shalene (2012) Negative events, positive outcomes: improving labour force outcomes via tertiary study for individuals with disability and chronic illness. Australian Bulletin of Labour, 38 (4). pp. 345-366. ISSN 0311-6336 labour market deregulationKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 labour relationsFry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong. labour shortageRose, Dennis M. and Gordon, Raymond (2007) Retention of engineering and technical professionals in a state public transport organisation. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 04-07 Dec 2007, Sydney, Australia. languageNooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model - the case of challenges facing Western business people in Japan. Asian Journal of Social Sciences and Humanities, 1 (1). pp. 66-75. ISSN 2186-8484 Nooriafshar, Mehryar (2008) Innovative and effective methods of learning other languages and their benefits. In: 2008 Faculty Student Multidiscipline Global Conference on Research, 29 Feb - 2 Mar 2008, Jackson, Mississippi, USA. LaosFry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong. LAVGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. leadersVan der Laan, Lucas and Erwee, Ronel (2012) Foresight styles assessment: a valid and reliable measure of dimensions of foresight competence? Foresight, 14 (5). pp. 374-386. ISSN 1463-6689 leadershipBrown, Derek R. and Gordon, Raymond and Rose, Dennis Michael (2012) The BGR contingency model for leading change. International Journal of Learning and Change, 6 (1/2 ). pp. 66-78. ISSN 1740-2875 Küenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) Murray, Peter A. and Kramar, Robin and McGraw, Peter, eds. (2011) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia. ISBN 978-0-7346-1137-6 van der Laan, Luke (2010) Foresight competence and the strategic thinking of strategy-level leaders. [Thesis (_PhD/Research)] (Unpublished) Brook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (_PhD/Research)] (Unpublished) Hingst, Raymond D. and Lowe, Kevin B. (2008) Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre. International Review of Business Research Papers, 4 (5). pp. 157-165. ISSN 1832-9543 Syed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in TMTs. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159 Erwee, Ronel (2007) Global business leadership and strategies. In: Hough, Johan and Neuland, Ernst, (eds.) Global business, environments and strategies: managing for global competitive advantage. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 221-242. ISBN 9780195786828 leadership and personalityRose, Dennis Michael and Gordon, Raymond (2011) Leadership and individual cognitive differences in followers: lessons from a consideration of distributed leadership. In: ANZAM 2011: The Future of Work and Organisations, 7-9 Dec 2011, Wellington, New Zealand. leadership challengesWiesner, Retha (2008) Contemporary issues and emerging themes in leadership. In: Parnos, Carmen, (ed.) Super leaders of Australia. Super Leaders of Australia . Carmen Parnos, Melbourne, Australia, pp. 25-41. ISBN 9780646486352 leadership styleYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 leadership trendsWiesner, Retha (2008) Contemporary issues and emerging themes in leadership. In: Parnos, Carmen, (ed.) Super leaders of Australia. Super Leaders of Australia . Carmen Parnos, Melbourne, Australia, pp. 25-41. ISBN 9780646486352 lean thinkingAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 Al-Hakim, Latif (2011) Lean thinking for healthcare services: how far does information quality affect the emergency services? In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing , 11-13 Nov 2011, Hangzhou, China. Gong, Xiao Yan (2009) Identifying and minimising preventable delay within the operating theatre management process: an adapted lean thinking approach. [Thesis (_PhD/Research)] (Unpublished) learningNooriafshar, Mehryar (2013) The effectiveness of a lifecycle approach to learning project management. The European Journal of Social & Behavioural Sciences, 4 (1). pp. 836-847. Kerr, Don and Burgess, Kevin J. and Houghton, Luke and Murray, Peter A. (2012) Improving training in enterprise resource planning systems implementation through communities of practice. International Journal of Learning and Change, 6 (3/4). pp. 207-222. ISSN 1740-2875 Hume, Margee (2012) Adopting organisation learning theory in the classroom: advancing learning through the use of blogging and self-reflection. International Journal of Learning and Change, 6 (1-2). pp. 49-65. ISSN 1740-2875 Beaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania. Deakins, David and Battisti, Martina and Coetzer, Alan and Roxas, Hernan Banjo (2010) Managerial learning and management development in New Zealand SMEs. In: ISBE 2010: Looking to the Future: Economic and Social Regeneration through Entrepreneurial Activity, 3-4 Nov 2010, London, United Kingdom. Kong, Eric (2009) Facilitating learning through intellectual capital in social service nonprofit organizations. The International Journal of Learning, 16 (2). pp. 533-548. ISSN 1447-9494 Murray, Peter A. and Syed, Jawad and Roberts, Zeynep (2009) Structures of learning for dynamic markets. Management Decision, 47 (2). pp. 271-288. ISSN 0025-1747 Carter, Leanne and Murray, Peter A. (2007) Defining marketing orientation success through learning cultures. In: 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice, 3-6 July 2007, Egham, Surrey, UK. learning and developmentPedersen, Cec and Smith, Andrew (2011) Learning and development. In: Kramar, Robin and Bartram, Timothy and De Cieri, Helen, (eds.) Human resource management: strategy, people, performance, 4th ed. McGraw-Hill Australia, Sydney, Australia, pp. 382-427. ISBN 9780070287112 learning and teachingNooriafshar, Mehryar (2007) Combining the latest technologies with traditional learning and teaching methods. In: 2007 International Conference on Business and Information (BAI 2007), 10-13 July 2007, Tokyo, Japan. learning behaviourKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Murray, Peter A. and Millett, Bruce and Syed, Jawad (2011) Integrating learning with change contexts [Editorial]. International Journal of Learning and Change, 5 (3/4). pp. 189-193. ISSN 1740-2875 learning by associationNooriafshar, Mehryar (2008) Innovative and effective methods of learning other languages and their benefits. In: 2008 Faculty Student Multidiscipline Global Conference on Research, 29 Feb - 2 Mar 2008, Jackson, Mississippi, USA. learning culturesKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 learning organisationsChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 learning orientationBattisti, Martina and Deakins, David and Coetzer, Alan and Roxas, Hernan (2011) Predicting management development behaviour in New Zealand SMEs. In: 8th AGSE International Entrepreneurship Research Exchange Conference (AGSE 2011), 1-4 Feb 2011, Melbourne, Australia. learning typesMurray, Peter A. and Gray, David M. and Carter, Leanne and Miller, Karen W. (2012) Rethinking market orientation through learning practices. International Journal of Organisational Behaviour, 17 (3). pp. 8-32. legal aspectCarpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 legal educationMcNamara, Noeleen and Barnett, Eola (2012) Learning in law: using MCQs for summative assessment in core law courses. International Journal of Organisational Behaviour, 17 (3). pp. 46-61. legislationCarpenter, Belinda and Tait, Gordon and Adkins, Glenda and Barnes, Michael and Naylor, Charles and Begum, Nelufa (2011) Communicating with the coroner: how religion, culture, and family concerns may influence autopsy decision making. Death Studies, 35 (4). pp. 316-337. ISSN 0748-1187 lessons learnedDuffield, Stephen and Whitty, Jonathan (2012) A systemic lessons learned and captured knowledge (SLLCK) model for project organizations. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. letterAl-Hakim, Latif and Sevdalis, Nick and Arora, Sonal (2012) On surgical disruption: rating, expected operative time or actual wasted time - some comments on Gillepsie et al (2012). BMJ Quality and Safety, 21 (6). p. 532. leveraged advertisingWoodside, Frances and Summers, Jane (2008) Packaging exploitation in fast moving consumer goods:consumer processing of sponsorship messages. In: 2008 Global Marketing Conference: Marketing in the Dynamic Global World, 20-23 Mar 2008, Shanghai, China. LiberalSouthey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. lifecycleNooriafshar, Mehryar (2013) The effectiveness of a lifecycle approach to learning project management. The European Journal of Social & Behavioural Sciences, 4 (1). pp. 836-847. light armored vehicleHingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 Likert scalesAdamsen, Jannie Mia and Lyons, Kristen and Winzar, Hume and Rundle-Thiele, Sharyn R. (2007) An agenda to construct an improved understanding of Australian organic consumers. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. literacyHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. local councilsBeaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582 local governanceRoxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Economic accountablity in the context of local governance in the Philippines: a structural equation modelling approach. Asia Pacific Journal of Public Administration, 31 (1). pp. 17-37. ISSN 0259-8272 local governmentJohnson Morgan, Melissa and Summers, Jane (2011) Conceptualising a framework for sport sustainability analysis in regional local governments. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Beaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582 Russell, David and Sullivan Mort, Gillian and Hume, Margee (2009) Analysis of management narrative to understand social marketing strategy: the case for 'Branding Logan City'. Australasian Marketing Journal, 17 (4). pp. 232-237. ISSN 1441-3582 local residentsCassidy, Frances and Pegg, Shane (2011) The outer islands of Vanuatu: is there a synergy between tourists and locals? In: 4th International Colloquium on Business & Management, 24-27 Jan 2011, Bangkok, Thailand. local tourismBeaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582 Lockyer ValleyMiller, Karen and Pedersen, Cec (2012) Community engagement and building connectivity in the Lockyer Valley region. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Miller, Karen and Pedersen, Cec (2012) Using social marketing initiatives to address disconnection in the Lockyer Valley Region. In: 2012 International Social Marketing Conference, 27-29 June 2012, Brisbane, Australia . logisticsGunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: PMOz 2009 Incorporating the PMI Australia National Conference: Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia. logistics continuumHingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545 long-term medical conditionLawson, Kym and Werth, Shalene and Dunn, Peter and d'Abadie, Danielle (2008) The impact of disabilities and long-term medical conditions on the student learning experience at USQ. In: Pathways 9, 02-05 Dec 2008, Melbourne, Australia. low entry scoresLynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22. loyaltyWoodside, Frances M. and Summers, Jane (2010) The role of sponsor brand loyalty in sponsorship arrangements: FMCG context. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. McDonald, Lynette M. and Rundle-Thiele, Sharyn (2008) Corporate social responsibility and bank customer satisfaction: a research agenda. International Journal of Bank Marketing, 26 (3). pp. 170-182. ISSN 0265-2323 luxury fashion brandsMiller, Karen W. and Mills, Michael K. (2010) Examining fashion brand luxury DNA. In: 2010 Global Marketing Conference: Marketing in a Turbulent Environment, 9-11 Sep 2010, Tokyo, Japan. mainstreamMills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. maintainabilitySaghatforoush, Ehsan and Trigunarsyah, Bambang and Too, Eric (2012) Assessment of operability and maintainability success factors in provision of extended constructability principles. In: 9th International Congress on Civil Engineering, 8-10 May 2012, Isfahan, Iran. maintenanceHingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 major projectsWhitty, Stephen Jonathan and Maylor, Harvey (2009) And then came complex project management (revised). International Journal of Project Management, 27 (3). pp. 304-310. ISSN 0263-7863 MalaysiaAl-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937 Latip, Nor Azrin Md (2012) The impact of technological capability on power, trust and inter-firm relationship performance. [Thesis (_PhD/Research)] (Unpublished) Latip, Nor Azrin Md and Al-Hakim, Latif (2011) The influence of technological capability on inter-firm relationship performance: an exploratory study of Malaysian manufacturers. In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing, 11-13 Nov 2011, Hangzhou, China. managementToo, Eric G. (2012) Capability model to improve infrastructure asset performance. Journal of Construction Engineering and Management, 138 (7). pp. 885-896. ISSN 0733-9364 Roxas, Banjo and Chadee, Doren (2011) Impact of formal institutional environment on innovativeness and performance. In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Rowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9 Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9 Yukongdi, Vimolwan (2009) The changing face of women managers in Thailand. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 199-223. ISBN 0-415-43767-9 Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 Campling, John and Poole, David and Wiesner, Retha and Ang, Eng Sieng and Chan, Bobbie and Tan, Wee-Liang and Schermerhorn, John R. (2008) Management: 3rd Asia-Pacific ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470813096 Erwee, Ronel (2007) Strategic international human resource management. In: Hough, Johan and Neuland, Ernst, (eds.) Global business environments and strategies: managing for global competitive advantage, 3rd ed. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 173-201. ISBN 9780195786828 management behaviourWhitty, Jon (2011) Insights from complexity for organisations. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. management capabilityBattisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management capability: perspectives from New Zealand small firms: report from BusinesSMEasure 2009. Project Report. Massey University, New Zealand Centre for SME Research , Wellington, New Zealand. management consulting modelsErwee, Ronel and Malan, Renee (2009) Models of management consulting: a survey. In: Buono, Anthony F., (ed.) Emerging trends and issues in management consulting: consulting as a Janus-faced reality. Research in Management Consulting (9). Information Age Publishing, Charlotte, NC. United States, pp. 41-62. ISBN 978-1-60752-051-1 management developmentBattisti, Martina and Deakins, David and Coetzer, Alan and Roxas, Hernan (2011) Predicting management development behaviour in New Zealand SMEs. In: 8th AGSE International Entrepreneurship Research Exchange Conference (AGSE 2011), 1-4 Feb 2011, Melbourne, Australia. Roxas, Hernan Banjo and Battisti, Martina and Deakins, David (2010) Management development, innovation and performance of small exporting firms in New Zealand. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia. Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management development from the perspective of small firm owner-managers. In: NZVET 2010: New Zealand Vocational Education and Training Research Forum, 14-15 Apr 2010, Wellington, New Zealand. management educationSyed, Jawad and Mingers, John and Murray, Peter A. (2010) Beyond rigour and relevance: a critical realist approach to business education. Management Learning, 41 (1). pp. 71-85. ISSN 1350-5076 Mills, Michael K. (2009) Using the jazz metaphor to teach the strategic capstone course. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. management practicesWiesner, Retha and Poole, Nicci and Banham, Heather C. (2007) High performance management practices in owner-managed SMEs. In: ISBE 2007: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. management strategyKong, Eric (2010) Innovation processes in social enterprises: an IC perspective. Journal of Intellectual Capital, 11 (2). pp. 158-178. ISSN 1469-1930 management styleMurray, Peter A. and Miller, Karen W. (2011) Learning behaviour, market orientation and firm performance. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. management trainingBattisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management development from the perspective of small firm owner-managers. In: NZVET 2010: New Zealand Vocational Education and Training Research Forum, 14-15 Apr 2010, Wellington, New Zealand. managerial commitmentBaksh, Abdul M. (2010) Organizational commitment of managerial employees: a unified theory and antecedents. [Thesis (_PhD/Research)] (Unpublished) managerial developmentDeakins, David and Battisti, Martina and Coetzer, Alan and Roxas, Hernan Banjo (2010) Managerial learning and management development in New Zealand SMEs. In: ISBE 2010: Looking to the Future: Economic and Social Regeneration through Entrepreneurial Activity, 3-4 Nov 2010, London, United Kingdom. managerial leadership competenciesCrosthwaite, Cheryl (2010) Managerial leadership competencies of heads of departments: a case study of higher educational institutions in Kerala, India. [Thesis (_PhD/Research)] (Unpublished) managersBattisti, Martina and Deakins, David and Coetzer, Alan and Roxas, Hernan (2011) Predicting management development behaviour in New Zealand SMEs. In: 8th AGSE International Entrepreneurship Research Exchange Conference (AGSE 2011), 1-4 Feb 2011, Melbourne, Australia. Rowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9 Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9 Yukongdi, Vimolwan (2009) The changing face of women managers in Thailand. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 199-223. ISBN 0-415-43767-9 Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 Erwee, Ronel (2007) Global business leadership and strategies. In: Hough, Johan and Neuland, Ernst, (eds.) Global business, environments and strategies: managing for global competitive advantage. Oxford University Press Southern Africa, Cape Town, South Africa, pp. 221-242. ISBN 9780195786828 managing changeWiesner, Retha and Poole, Nicci (2009) Managing change: mental models of SME managers. In: SEAANZ 2009: Start Small - Think Big, 31 Aug - 2 Sep 2009, Wellington, New Zealand. manufacturer brandChimhundu, Ranga (2012) Marketing manufacturer and retailer house brands: a study of shelf space in two product categories. International Journal of Marketing Studies, 4 (6). pp. 35-43. ISSN 1918-719X Chimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 manufacturer brandsChimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. manufacturer brands (national brands)Chimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. manufacturingRaziq, Abdul (2011) High performance management practices in manufacturing and service-based SMEs. A comparative study. In: SEAANZ 2011: 24th Annual SEAANZ Conference, 13-15 July 2011, Sydney, NSW, Australia. manufacturing firmsRoxas, Banjo and Chadee, Doren (2012) Environmental sustainability orientation and financial resources of small manufacturing firms in the Philippines. Social Responsibility Journal, 8 (2). pp. 208-226. ISSN 1747-1117 mapping information flowAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 marketingCassidy, Frances and Hume, Margee and Chadee, Doren (2011) Establishing a conceptual model for the sustainable wine district. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Murray, Peter A. and Miller, Karen W. (2011) Learning behaviour, market orientation and firm performance. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Miller, Karen W. and Mills, Michael K. (2010) Doing more with less: toward a parsimonious approach to examining brand luxury. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Woodside, Frances M. (2010) Consumer response to sponsorship leveraged packaging – a fast moving consumer goods context. [Thesis (_PhD/Research)] (Unpublished) Seaton, Sheilagh (2010) Measuring return on marketing investment in non-professional sports event organisations. [Thesis (_PhD/Research)] (Unpublished) Summers, Jane and Gardiner, Michael and Lamb, Charles W. and Hair, Joseph F. and McDaniel, Carl (2009) Essentials of marketing, 3rd ed. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170137324 Gurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (_PhD/Research)] (Unpublished) Lamb, Charles and Hair, Joseph F. and McDaniel, Carl and Summers, Jane and Gardiner, Michael (2009) Mktg. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170180238 Mills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Mills, Michael K. (2008) Teaching strategic marketing: applying the jazz metaphor. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Johnson Morgan, Melissa and Summers, Jane and Sassenberg, Anne-Marie (2008) The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-19 July 2008, Gold Coast, Australia. Johnson Morgan, Melissa and Seaton, Sheilagh and Summers, Jane (2008) Determination of the financial return on marketing investment for sports events in Canada. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-20 July 2008, Gold Coast, Australia. McClymont, Hoda and Prideaux, Bruce (2007) Drive tourists: who are they, what do they do and how do we attract them? Asean Journal on Hospitality and Tourism, 6 (2). pp. 23-30. ISSN 1412-2073 Teoh, Wai Sue and Gardiner, Michael W. (2007) Assessing viability for starting business. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. marketing communicationNeale, Larry and Fullerton, Sam and Johnson Morgan, Melissa (2010) The pitfalls of publicizing ethics research. In: 2010 Annual Conference of the Society for Marketing Advances: Going Green - Best Marketing Practices for a Global World, 3-6 Nov 2010, Atlanta, Georgia, USA. marketing communicationsWoodside, Frances and Summers, Jane (2011) Sponsorship leveraged packaging: an exploratory study in FMCG. Journal of Marketing Communications, 17 (2). pp. 87-105. ISSN 1352-7266 Woodside, Frances M. and Summers, Jane (2009) Consumer awareness of sponsorship - a FMCG context. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. Miller, Karen and Brown, Les and Chadee, Doren (2008) Developing a presence in a mainstream market with a product perceived as offbeat. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Woodside, Frances M. and Summers, Jane and Johnson Morgan, Melissa (2007) Sponsorship leveraging improves consumer attitudes and purchase intentions towards the sponsoring brand - but is it relevant for FMCG packaging? In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. marketing educationRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) Challenging first year marketing students using a tournament style competition. In: 2008 Annual Conference of the Academy of Marketing Science: Creating Value in a Global Marketplace, 28-31May 2008, Vancouver, British Columbia, Canada. Rundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) The get marketer challenge innovation: challenging students using a tournament style competition. Marketing Education Review, 18 (1 ). pp. 33-37. ISSN 1052-8008 marketing organisationChimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 marketing researchWilson, Alan and Johns, Raechel and Miller, Karen W. and Pentecost, Robin (2010) Marketing research: an integrated approach: solving business problems: the value of marketing research. Pearson Education Australia, Frenchs Forest, NSW. ISBN 978144251042 Mills, Michael K. (2010) Using the jazz metaphor to enhance student learning and skill development in the marketing research course. Journal of Marketing Education, 32 (3). pp. 300-313. ISSN 0273-4753 marketing research educationMills, Michael K. (2010) Using the jazz metaphor to enhance student learning and skill development in the marketing research course. Journal of Marketing Education, 32 (3). pp. 300-313. ISSN 0273-4753 marketing strategySibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Factors that distinguish proactive versus reactive exporters: decisions by export firms in a developing country. Journal of Global Marketing, 24 (1). pp. 69-84. ISSN 0891-1762 Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Differences between high and low performing exporting firms in a developing country. In: Zou, Shaoming and Fu, Huifen, (eds.) International marketing: emerging markets. Advances in International Marketing vol 21 . Emerald Group Publishing Limited, pp. 207-228. ISBN 9780857244475; 0857244477 Matthews, Christopher and Goodman, Steve and Habel, Cullen and Somogyi, Simon (2011) Wine product bundling: for a new segment of wine consumers. In: 6th Academy of Wine Business Research Conference: The Faces of Wine Sustainability (AWBR 2011) , 9-10 Jun 2011, Bordeaux, France. Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Adaptation of export marketing strategy in Zimbabwean export firms. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Zimbabwean exporters: differences between high and low performers. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Hopper, Tiana and Erwee, Ronel and Hastings, Kathy (2007) An investigation into the relevance of emerging marketing strategy in regional Queensland hospitals. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Gurney, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of regional Queensland hospitals (poster). In: ANZMAC Doctoral Colloquium 2007, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) Hopper, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of Queensland’s hospitals. In: Australian and New Zealand Marketing Academy Doctoral Colloquium, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) market orientationMurray, Peter A. and Gray, David M. and Carter, Leanne and Miller, Karen W. (2012) Rethinking market orientation through learning practices. International Journal of Organisational Behaviour, 17 (3). pp. 8-32. Carter, Leanne and Murray, Peter A. (2007) Defining marketing orientation success through learning cultures. In: 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice, 3-6 July 2007, Egham, Surrey, UK. market researchMills, Michael K. (2009) Seeing jazz: doing research. International Journal of Market Research, 51 (3). pp. 383-402. ISSN 1470-7853 Miller, Karen W. and Chadee, Doren (2008) Does brand influence wine purchase? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Chadee, Doren and Miller, Karen (2008) How market research can help grow your business. Wine Business Magazine . pp. 64-65. ISSN 1832-5068 Chadee, Doren and Miller, Karen (2008) Growing your wine business: the value of market research. In: 2008 Queensland Wine Business Conference, 29 July 2008, Toowoomba, Australia. (Unpublished) market segmentationBeaumont, Narelle (2011) The third criterion of ecotourism: are ecotourists more concerned about sustainability than other tourists? Journal of Ecotourism, 10 (2). pp. 135-148. ISSN 1472-4049 Tkaczynski, Aaron and Rundle-Thiele, Sharyn and Beaumont, Narelle (2010) Destination segmentation: a recommended two-step approach. Journal of Travel Research, 49 (2). pp. 139-152. ISSN 0047-2875 Tkaczynski, Aaron (2009) Destination segmentation: a recommended two-step approach. [Thesis (_PhD/Research)] (Unpublished) Rundle-Thiele, Sharyn and Paladino, Angela and Apostol, Sergio Antonio G. Jr. (2008) Lessons learned from renewable electricity marketing attempts: a case study. Business Horizons, 51 (3). pp. 181-190. ISSN 0007-6813 market shareChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2011) Retailer brand share statistics in four developed economies from 1992 to 2005: some observations and implications. British Food Journal, 113 (3). pp. 391-403. ISSN 0007-070X mature age workersKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 MauritiusDoobree, Daneshwar (2009) Job involvement of bank managers in Mauritius. [Thesis (_PhD/Research)] (Unpublished) measurementErwee, Ronel and Skadiang, Barbara and Roxas, Banjo (2012) Knowledge management culture, strategy and process in Malaysian firms. Knowledge Management Research and Practice, 10 (1). pp. 89-98. ISSN 1477-8238 Summers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. mediaSummers, Jane and Johnson Morgan, Melissa (2008) More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations. Public Relations Review, 34 (2). pp. 176-182. ISSN 0363-8111 mediation analysisRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 medical errorsAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 medical information qualitySu, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. medical recordsAl-Hakim, Latif (2007) Information quality function deployment. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, pp. 26-50. ISBN 1-59904-420-X member-serving non-profit organisationsKong, Eric and Jenkins, Stacey and Ardagh, David (2008) Strategic innovation in member-serving non-profit organisations: the role of governance structure, knowledge sharing and decision making. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia. member-serving nonprofit organizations (MSNPOs)Kong, Eric and Jenkins, Stacey and Ardagh, David (2009) A preliminary analysis of learning processes for innovation in member-serving nonprofit organizations: the role of governance structure and its elements - shared knowledge, decision making and benefit sharing. The International Journal of Learning, 16 (6). pp. 1-16. ISSN 1447-9494 memeticsWhitty, S. Jonathan (2011) How to train your manager: a Darwinian perspective. In: Bourne, Lynda, (ed.) Advising upwards: a framework for understanding and engaging senior management stakeholders. Gower, Farnham, Surrey, UK, pp. 243-268. ISBN 9780566092497 Whitty, Stephen Jonathan (2011) On a new philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. International Journal of Managing Projects in Business, 4 (3). pp. 524-533. ISSN 1753-8378 Whitty, Stephen Jonathan (2009) New philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. [Thesis (_PhD/Research)] (Unpublished) men's workWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 mental health issuesHume, Margee and Sullivan Mort, Gillian (2011) At odds: examining the impact of on-line gambling on youth wellbeing. Lambert Academic Publishing, Saarbrucken, Germany. ISBN 978-3-8443-2859-2 mental modelsMalan, Renee and Erwee, Ronel and Rose, Dennis M. (2009) The importance of individual mental models for strategic thinking in organisations. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Wiesner, Retha and Poole, Nicci (2009) Managing change: mental models of SME managers. In: SEAANZ 2009: Start Small - Think Big, 31 Aug - 2 Sep 2009, Wellington, New Zealand. mentoringWhitty, S. Jonathan (2008) 'C' for craftsmanship not 'C' for complexity. In: PMI 2008: PMI Global Congress Asia Pacific, 3-5 Mar 2008, Sydney, Australia. metaphorMills, Michael K. and Quinn, Andrea J. (2012) Innovation in the teaching of sustainability in the business classroom via a combined model of experiential learning, reflective practice and metaphor. International Journal of Organisational Behaviour, 17 (3). pp. 4-7. Mills, Michael and Quinn, Andrea (2011) Fostering improved learning about sustainability. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Mills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Mills, Michael K. (2008) Teaching strategic marketing: applying the jazz metaphor. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. methodical learningKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 micro businessSouthey, Kim and Lynch, Bernadette (2011) Finding employees on the internet: a new frontier for small business. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. micro firmsRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 migrantsSyed, Jawad and Murray, Peter A. (2009) Combating the English language deficit: the labour market experiences of migrant women in Australia. Human Resource Management Journal, 19 (4). pp. 413-432. ISSN 0954-5395 MILISGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. military groupsHingst, Ray (2012) The influence of the military posting cycle on group formation and team development in the Australian Defence Force. In: 11th World Congress of the International Federation of Scholarly Associations of Management, 26-29 June 2012, Limerick, Ireland. military integrated logistics information systemGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. Hingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545 military postingsHingst, Ray (2012) The influence of the military posting cycle on group formation and team development in the Australian Defence Force. In: 11th World Congress of the International Federation of Scholarly Associations of Management, 26-29 June 2012, Limerick, Ireland. military teamsHingst, Ray (2012) The influence of the military posting cycle on group formation and team development in the Australian Defence Force. In: 11th World Congress of the International Federation of Scholarly Associations of Management, 26-29 June 2012, Limerick, Ireland. millenniumPedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398 minimally invasive surgeryAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 miningBrook, Richard Allan (2009) How do executives in the Colombian coal mining industry deal with effective leadership practice? [Thesis (_PhD/Research)] (Unpublished) mitigationZeppel, Heather and Beaumont, Narelle (2011) Climate change governance in Australian tourism: collaboration for low-carbon tourism. In: 2011 Research Symposium: Sustainability, Collaborative Governance and Tourism, 17-18 Feb 2011, Gold Coast, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Green tourism futures: climate change responses by Australian government tourism agencies. In: CAUTHE 2011: Tourism: Creating a Brilliant Blend , 8-11 Feb 2011, Adelaide, Australia. mobile-basedAl-Hakim, Latif, ed. (2007) Web mobile-based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, United States, x-xxiv. ISBN 1-59140-658-7 mobile businessTsai, Heng-Sheng and Gururajan, Raj and Kong, Eric and Hafeez-Baig, Abdul and Lin, Meng Kuan (2012) Deploying mobile data services: an Australian case study. IT Professional, 14 (5). pp. 22-27. ISSN 1520-9202 mobile data serviceTsai, Heng-Sheng and Gururajan, Raj and Kong, Eric and Hafeez-Baig, Abdul and Lin, Meng Kuan (2012) Deploying mobile data services: an Australian case study. IT Professional, 14 (5). pp. 22-27. ISSN 1520-9202 mobile devicesAlly, Mustafa and Gardiner, Michael (2011) (MiMDs): giving the mobile phone the finger. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. mobile marketingHume, Margee and Sullivan Mort, Gillian (2008) Enhancing the experience: creating service opportunities using mobile phone technology in museums. The London Journal of Tourism, Sport and Creative Industries, 1 (2). pp. 3-20. ISSN 1755-1897 mobile medical workstationSu, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing model focuses on mobile medical workstation for rural area. In: 2010 ISEC International Colloquium on Computing, Communication, Control, and Management, 20-22 Aug 2010, Yangzhou, China. mobile phoneSu, Ying and Yin, Ling and Al-Hakim, Latif (2011) Ephone: embedded cardiac care device in mobile phone. Sensor Letters, 9 (5). pp. 1974-1978. ISSN 1546-198X mobile phonesMiller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. ModelNooriafshar, Mehryar and Vibert, Conor (2013) A heuristic model to aid the Western business people working in culturally different societies to adjust to the environment. In: 2nd International Scientific Conference: Economic and Social Development, 4-5 April 2013 , Paris, France. Nooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model to identify and measure the perception of success in a nascent wine industry. International Journal of Organisational Behaviour, 17 (4). pp. 19-27. Nooriafshar, Mehryar and Vibert, Conor (2012) Perception of success in a nascent wine industry. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Vibert, Conor and Nooriafshar, Mehryar (2012) Developing a heuristic model for predicting the challenges facing Western business people in Hong Kong. Asian Journal of Social Sciences & Humanities, 1 (2). pp. 5-12. ISSN 2186-8484 modellingAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 Al-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand. mother tongueNooriafshar, Mehryar (2008) Innovative and effective methods of learning other languages and their benefits. In: 2008 Faculty Student Multidiscipline Global Conference on Research, 29 Feb - 2 Mar 2008, Jackson, Mississippi, USA. motivationBelbin, Cheryl and Erwee, Ronel and Wiesner, Retha (2012) Employee perceptions of workforce retention strategies in a health system. Journal of Management and Organization, 18 (5). pp. 747-765. ISSN 1833-3672 Summers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. Cassidy, Frances and Pegg, Shane (2008) Exploring the motivations for engagement in sport tourism. In: ICES 2008: International Convention & Exposition Summit, 14-16 Feb 2008, Singapore. motivationsCassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia. Beaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania. motivatorsBirch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556 MSMERoxas, Hernan Banjo (2007) Clarifying the link between social capital and MSME innovation performance: the role of absorptive capacity. Asia-Pacific Social Science Review, 7 (2). pp. 31-51. ISSN 0119-8386 multiculturalRose, Denis and Ally, Mustafa and Cassidy, Frances and Gardiner, Michael and Hume, Margee (2011) Sustainable education in the western corridor: the research roadmap ahead. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. multimediaBirch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098 multimodalBirch, Dawn and Burnett, Bruce (2009) Advancing e-learning policy and practice: influences on academics' adoption, integration and development of multimodal e-learning courses. In: Stansfield, Mark and Connolly, Thomas, (eds.) Institutional transformation through best practices in virtual campus development: advancing e-learning policies. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 65-80. ISBN 978-1-60566-358-6 Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098 Birch, Dawn and Burnett, Bruce (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. Japanese Journal of Educational Media Research, 15 (1). pp. 43-60. ISSN 1340-9352 Birch, Dawn (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. In: 2008 Academy of Marketing Annual Conference, 8-10 July 2008, Aberdeen, Scotland. Birch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556 multiple case study methodMcGill, Phyllis and Lye, Ashley and Rundle-Thiele, Sharyn (2007) Exploring the barriers to bequests in wills to Australian universities. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. multiple choice questionsMcNamara, Noeleen and Barnett, Eola (2012) Learning in law: using MCQs for summative assessment in core law courses. International Journal of Organisational Behaviour, 17 (3). pp. 46-61. musculoskeletal diseasesAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 museum managementHume, Margee and Mills, Michael K. (2011) Building the sustainable iMuseum: is the virtual museum leaving our museums virtually empty? International Journal of Nonprofit and Voluntary Sector Marketing , 16 . pp. 275-289. ISSN 1465-4520 Hume, Margee and Sullivan Mort, Gillian (2008) Enhancing the experience: creating service opportunities using mobile phone technology in museums. The London Journal of Tourism, Sport and Creative Industries, 1 (2). pp. 3-20. ISSN 1755-1897 museumsHume, Margee and Mills, Michael K. (2011) Building the sustainable iMuseum: is the virtual museum leaving our museums virtually empty? International Journal of Nonprofit and Voluntary Sector Marketing , 16 . pp. 275-289. ISSN 1465-4520 Hume, Margee (2011) How do we keep them coming?: examining museum experiences using a services marketing paradigm. Journal of Nonprofit and Public Sector Marketing, 23 (1). pp. 71-94. ISSN 1049-5142 national brandChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 naturalistic decision theoryShao, Wei and Rundle-Thiele, Sharyn and Lye, Ashley (2008) Investigating strategy use for a single choice decision. In: 2008 Academy of Marketing Science Annual Conference: Creating Value in a Global Marketplace, 28-31 May 2008, Vancouver, BC. Canada. nature-basedBeaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania. negotiationSouthey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 networkBeaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582 networkingNooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model - the case of challenges facing Western business people in Japan. Asian Journal of Social Sciences and Humanities, 1 (1). pp. 66-75. ISSN 2186-8484 Maguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. network organizationsToo, Linda and Harvey, Michael and Too, Eric (2010) Globalisation and corporate real estate strategies. Journal of Corporate Real Estate, 12 (4). pp. 234-248. ISSN 1463-001X networksBehrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: ANZIBA 2007: Institutions and Organisations in an International Context, 8-10 Nov 2007, Newcastle, Australia. neuro-linguistic programmingKong, Eric (2012) The potential of neuro-linguistic programming in human capital development. Electronic Journal of Knowledge Management, 10 (2). pp. 131-141. ISSN 1479-4411 Kong, Eric and Farrell, Mark (2012) Facilitating knowledge and learning capabilities through neuro-linguistic programming. The International Journal of Learning, 18 (3). pp. 253-265. ISSN 1447-9494 Kong, Eric (2011) Developing human capital through neuro-linguistic programming. In: ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning , 27-28 Oct 2011, Bangkok, Thailand. newspaper readershipMiller, Karen (2010) A better understanding of Rural Weekly readers. Project Report. Unpublished. (Unpublished) New ZealandNel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, eds. (2012) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia. ISBN 9780195575705 Deakins, David and Battisti, Martina and Coetzer, Alan and Roxas, Hernan Banjo (2010) Managerial learning and management development in New Zealand SMEs. In: ISBE 2010: Looking to the Future: Economic and Social Regeneration through Entrepreneurial Activity, 3-4 Nov 2010, London, United Kingdom. New Zealand firmsBattisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management development from the perspective of small firm owner-managers. In: NZVET 2010: New Zealand Vocational Education and Training Research Forum, 14-15 Apr 2010, Wellington, New Zealand. New Zealand SMEsBattisti, Martina and Deakins, David and Coetzer, Alan and Roxas, Hernan (2011) Predicting management development behaviour in New Zealand SMEs. In: 8th AGSE International Entrepreneurship Research Exchange Conference (AGSE 2011), 1-4 Feb 2011, Melbourne, Australia. non-professionalSeaton, Sheilagh (2010) Measuring return on marketing investment in non-professional sports event organisations. [Thesis (_PhD/Research)] (Unpublished) non-profitHume, Margee and Sullivan Mort, Gillian (2008) Enhancing the experience: creating service opportunities using mobile phone technology in museums. The London Journal of Tourism, Sport and Creative Industries, 1 (2). pp. 3-20. ISSN 1755-1897 Kong, Eric and Prior, Daniel (2008) An intellectual capital perspective of competitive advantage in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 119-128. ISSN 1465-4520 non-profit museumsAlcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582 non-profit organisationsKong, Eric (2011) The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia. VDM Verlag Dr Muller, Saarbrüchen, Germany. ISBN 978-3-639-30984-3 Kong, Eric and Farrell, Mark (2010) Knowledge and learning capabilities in non-profit organizations: a relational capital perspective. The International Journal of Learning, 17 (3). pp. 97-116. ISSN 1447-9494 Kong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China. Kong, Eric (2009) Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. non-profit organisations (NPOs)Kong, Eric (2007) The human capital and human resource management relationships in non-profit organisations: misunderstanding and implication. International Journal of Knowledge Management Studies, 1 (3/4). pp. 471-483. ISSN 1743-8276 non-profit organizationsKong, Eric (2010) Analysing BSC and IC's usefulness in nonprofit organizations. Journal of Intellectual Capital, 11 (3). pp. 284-304. ISSN 1469-1930 Kong, Eric (2010) Intellectual capital and non-profit organizations in the knowledge economy: editorial and introduction to special issue. Journal of Intellectual Capital, 11 (2). pp. 97-106. ISSN 1469-1930 Kong, Eric (2008) The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations. International Journal of Management Reviews, 10 (3). pp. 281-299. ISSN 1460-8545 Kong, Eric (2007) The strategic importance of intellectual capital in the non-profit sector. Journal of Intellectual Capital, 8 (4). pp. 721-731. ISSN 1469-1930 nonprofit organizationsKong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494 Kong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China. Ko, Stephen and Kong, Eric (2009) Mapping out social enterprises development: a framing perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, Il. United States. non-profit strategyKong, Eric and Ramia, Gaby (2010) A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide. Journal of Management and Organization, 16 (5). pp. 656-676. ISSN 1833-3672 nonverbal communicationDallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705 nostalgiaVolkov, Michael and Johnson Morgan, Melissa and Summers, Jane (2008) The role of nostalgia in determining consumers' sport team identification. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 17-19 July 2008, Gold Coast, Australia. not for profitMcGill, Phyllis and Lye, Ashley and Rundle-Thiele, Sharyn (2007) Exploring the barriers to bequests in wills to Australian universities. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Carter, Leanne and Murray, Peter A. (2007) Defining marketing orientation success through learning cultures. In: 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice, 3-6 July 2007, Egham, Surrey, UK. not for profit marketingMills, Michael K. (2007) Managing social and intellectual capital: factors affecting the adoption and provision of online marketing of government services. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. observationRundle-Thiele, Sharyn R. (2009) Social gain: is corporate social responsibility enough? Australasian Marketing Journal, 17 (4). pp. 204-210. ISSN 1441-3582 observation methodRoberts, Robin and Rundle-Thiele, Sharyn R. (2007) Organic food: observations of Chinese purchasing behaviours. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. observationsAl-Hakim, Latif (2011) Lean thinking for healthcare services: how far does information quality affect the emergency services? In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing , 11-13 Nov 2011, Hangzhou, China. Shao, Wei and Lye, Ashley and Rundle-Thiele, Sharyn (2008) Decisions, decisions, decisions: multiple pathways to choice. International Journal of Market Research, 50 (6). pp. 797-816. ISSN 1470-7853 obstaclesBirch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556 occupationSouthey, Kim (2012) An occupational and gendered review of reinstatement and compensation for unfairly dismissed workers. International Journal of Organisational Behaviour, 17 (2). pp. 35-48. Southey, Kim (2011) Compensation equity in unfair dismissal. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. occupational diseasesAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 off shore investmentsChadee, Doren and Raman, Revti (2009) International outsourcing of information technology services: review and future directions. International Marketing Review, 26 (4). pp. 411-438. ISSN 0265-1335 off shore service providersChadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA. offshore service providersRaman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy. offshoringRaman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy. Raman, Revti and Chadee, Doren (2007) Offshoring of IT services: a survey of the literature and towards a new research agenda. In: ANZIBA 2007: Institutions and Organisations in an International Context, 9-10 Nov 2007, Newcastle, Australia. offshoring IT servicesRaman, Revti and Chadee, Doren (2007) Offshoring of IT services: a survey of the literature and towards a new research agenda. In: ANZIBA 2007: Institutions and Organisations in an International Context, 9-10 Nov 2007, Newcastle, Australia. offshoring of high end jobsRaman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy. oistive self imageRussell, David and Sullivan Mort, Gillian and Hume, Margee (2009) Analysis of management narrative to understand social marketing strategy: the case for 'Branding Logan City'. Australasian Marketing Journal, 17 (4). pp. 232-237. ISSN 1441-3582 older workersMountford, Helene and Murray, Peter A. (2011) Theoretical perspectives of older workers: integrating human resource management practices with resource-based strategies. In: Ennals, Richard and Salomon, Robert H., (eds.) Older workers in a sustainable society. Labour, Education & Society, 21 (21). Peter Lang, Frankfurt, Germany, pp. 43-55. ISBN 978-3-631-61480-8 Kossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 onlineHume, Margee and Mort, Gillian Sullivan (2011) Fun, friend, or foe: youth perceptions and definitions of online gambling. Social Marketing Quarterly, 17 (1). pp. 109-133. ISSN 1524-5004 online assessmentPedersen, Cec and White, Robert and Smith, Don (2012) Usefulness and reliability of online assessments: a Business Faculty's experience. International Journal of Organisational Behaviour, 17 (3). pp. 33-45. Pedersen, Cec and White, Robert and Smith, Don (2011) Using online assessments: a journey towards good practice. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Pedersen, Cec and White, Robert and Smith, Don (2010) Usage of online asssessment in the Faculty of Business: report and recommendations. Project Report. Unpublished. (Submitted) online behaviourHume, Margee and Sullivan Mort, Gillian (2009) iwork, irest, iplay: exploring youth online behaviour. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-3149-2 online channelsHume, Margee and Mills, Michael K. (2011) Building the sustainable iMuseum: is the virtual museum leaving our museums virtually empty? International Journal of Nonprofit and Voluntary Sector Marketing , 16 . pp. 275-289. ISSN 1465-4520 online discussion boardsBirch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098 online entertainmentHume, Margee (2011) iLeisure and youth. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. online learningVan Zanten, Rob and Somogyi, Simon and Curro, Gina (2012) Purpose and preference in educational podcasting. British Journal of Educational Technology, 43 (1). pp. 130-138. ISSN 0007-1013 Ally, Mustafa and Gardiner, Michael (2011) (MiMDs): giving the mobile phone the finger. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. online pedagogyPedersen, Cec and White, Robert and Smith, Don (2012) Usefulness and reliability of online assessments: a Business Faculty's experience. International Journal of Organisational Behaviour, 17 (3). pp. 33-45. Pedersen, Cec and White, Robert and Smith, Don (2011) Using online assessments: a journey towards good practice. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. online servicesHume, Margee and Mills, Michael K. (2011) Building the sustainable iMuseum: is the virtual museum leaving our museums virtually empty? International Journal of Nonprofit and Voluntary Sector Marketing , 16 . pp. 275-289. ISSN 1465-4520 ontologyWhitty, Stephen Jonathan (2011) Existentialism, evolution, and the matter of project management enquiry. In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Ooganisational learningDuffield, Stephen and Whitty, Jonathan (2012) A systemic lessons learned and captured knowledge (SLLCK) model for project organizations. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. open learningTodhunter, Barrie (2012) If a picture is worth a thousand words, how do you value a thousand memories? In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. open sourceWhitty, S. Jonathan (2010) 21st century project management: open source body of knowledge. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. operabilitySaghatforoush, Ehsan and Trigunarsyah, Bambang and Too, Eric (2012) Assessment of operability and maintainability success factors in provision of extended constructability principles. In: 9th International Congress on Civil Engineering, 8-10 May 2012, Isfahan, Iran. operating roomAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 Al-Hakim, Latif and Sevdalis, Nick and Arora, Sonal (2012) On surgical disruption: rating, expected operative time or actual wasted time - some comments on Gillepsie et al (2012). BMJ Quality and Safety, 21 (6). p. 532. Al-Hakim, Latif and Gong, Xiao Yan (2011) How far does poor governance information prolong surgical session time? International Journal of Information Quality, 2 (3). pp. 279-286. ISSN 1751-0457 Su, Ying and Al-Hakim, Latif (2010) Using computer simulation in operating room management: impacts of information quality on process performance. In: WMSVM 2010: 2nd International Conference on Modeling, Simulation and Visualization Methods, 15-16 May 2010, Sanya, China. Su, Ying and Al-Hakim, Latif (2009) The impact of information quality on operating room performance by simulation validation. In: ICMSO 2009: International Conference on Modelling, Simulation and Optimization , 26-27 Dec 2009, Beijing, China. operating roomsAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 operating theatre management processGong, Xiao Yan (2009) Identifying and minimising preventable delay within the operating theatre management process: an adapted lean thinking approach. [Thesis (_PhD/Research)] (Unpublished) operating theatre waiting listsFoo, Gerhardine and Al-Hakim, Latif (2008) Mapping information of operating theatre waiting list process. In: Wickramasinghe, Nilmini and Geisler, Eliezer, (eds.) Encyclopedia of healthcare information systems, vol. 2. Medical Information Science . Medical Information Science Reference (IGI Global), Hershey PA, USA, pp. 844-859. ISBN 978-1-59904-889-5 operational riskPullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 operation durationAl-Hakim, Latif and Sevdalis, Nick and Arora, Sonal (2012) On surgical disruption: rating, expected operative time or actual wasted time - some comments on Gillepsie et al (2012). BMJ Quality and Safety, 21 (6). p. 532. operations managementAl-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand. operative timeAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 opinion pollsUlrich, Georges and Sachs, Sybille and Millett, Bruce (2010) Perception, reflection and communication: an empirical case study within the pharmaceutical industry. Corporate Governance, 10 (4). pp. 432-444. ISSN 1472-0701 opportunismMaguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. oralSummers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513 organic foodAdamsen, Jannie Mia and Lyons, Kristen and Winzar, Hume and Rundle-Thiele, Sharyn R. (2007) An agenda to construct an improved understanding of Australian organic consumers. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Roberts, Robin and Rundle-Thiele, Sharyn R. (2007) Organic food: observations of Chinese purchasing behaviours. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. organisationalvan der Laan, Luke (2010) Foresight competence and the strategic thinking of strategy-level leaders. [Thesis (_PhD/Research)] (Unpublished) Gurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (_PhD/Research)] (Unpublished) organisational behaviourWhitty, Jon (2011) Insights from complexity for organisations. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Southey, Kim (2010) Employee grievance research through an organisational behaviour framework. Australasian Journal of Business and Social Inquiry, 8 (1). pp. 39-53. organisational changeWiesner, Retha and Poole, Nicci (2011) Organisational change in SMEs: change innovators or laggards? In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Malan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 Johnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (_PhD/Research)] (Unpublished) organisational cultureDuffield, Stephen and Whitty, Jonathan (2012) A systemic lessons learned and captured knowledge (SLLCK) model for project organizations. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. Johnson, Katherine Lee (2010) Changes in the strategic focus and internal operating culture of investor-owned U.S. electric utilities due to deregulation. [Thesis (_PhD/Research)] (Unpublished) organisational learningMurray, Peter A. and Gray, David M. and Carter, Leanne and Miller, Karen W. (2012) Rethinking market orientation through learning practices. International Journal of Organisational Behaviour, 17 (3). pp. 8-32. Wiesner, Retha and Chadee, Doren and Best, Peter (2011) Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia . Malan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 organisational performanceGurney, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of regional Queensland hospitals (poster). In: ANZMAC Doctoral Colloquium 2007, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) Hopper, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of Queensland’s hospitals. In: Australian and New Zealand Marketing Academy Doctoral Colloquium, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) organisational recordsPullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 organisational strategyMalan, Renee (2010) The role of shared mental models of strategic thinking in the development of organisational strategy. [Thesis (_PhD/Research)] (Unpublished) Gurney, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of regional Queensland hospitals (poster). In: ANZMAC Doctoral Colloquium 2007, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) Hopper, Tiana (2007) Marketing strategy, organisational strategy and organisational performance: a study of Queensland’s hospitals. In: Australian and New Zealand Marketing Academy Doctoral Colloquium, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. (Unpublished) organisational strategy developmentMalan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 organisational theoryMurray, Peter A. and Millett, Bruce and Syed, Jawad (2011) Integrating learning with change contexts [Editorial]. International Journal of Learning and Change, 5 (3/4). pp. 189-193. ISSN 1740-2875 organisationsvan der Laan, Luke (2010) Foresight competence and the strategic thinking of strategy-level leaders. [Thesis (_PhD/Research)] (Unpublished) organizational changeWiesner, Retha and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672 organizational commitmentBaksh, Abdul M. (2010) Organizational commitment of managerial employees: a unified theory and antecedents. [Thesis (_PhD/Research)] (Unpublished) organizational learningTsai, Heng-Sheng and Gururajan, Raj and Kong, Eric and Hafeez-Baig, Abdul and Lin, Meng Kuan (2012) Deploying mobile data services: an Australian case study. IT Professional, 14 (5). pp. 22-27. ISSN 1520-9202 organizational transformationTsai, Heng-Sheng and Gururajan, Raj and Kong, Eric and Hafeez-Baig, Abdul and Lin, Meng Kuan (2012) Deploying mobile data services: an Australian case study. IT Professional, 14 (5). pp. 22-27. ISSN 1520-9202 outer islandsCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 Cassidy, Frances (2009) A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu. In: International Convention and Expo Summit 2009, 18-20 May 2009, Hong Kong. outsource driverMahaorand, Thamrong and Al-Hakim, Latif (2008) Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. outsourcingChadee, Doren and Raman, Revti (2009) International outsourcing of information technology services: review and future directions. International Marketing Review, 26 (4). pp. 411-438. ISSN 0265-1335 Raman, Revti and Chadee, Doren (2008) Managing people, knowledge and client relations for international competitiveness of offshore information technology services providers. In: 50th Annual Meeting of the Academy of International Business, 30 Jun - 03 Jul 2008, Milan, Italy. Mahaorand, Thamrong and Al-Hakim, Latif (2008) Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. overall effectivenessKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 owner managedWiesner, Retha and Poole, Nicci and Banham, Heather C. (2007) High performance management practices in owner-managed SMEs. In: ISBE 2007: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. owners small businessBattisti, Martina and Deakins, David and Coetzer, Alan and Roxas, Hernan (2011) Predicting management development behaviour in New Zealand SMEs. In: 8th AGSE International Entrepreneurship Research Exchange Conference (AGSE 2011), 1-4 Feb 2011, Melbourne, Australia. PacificCassidy, Frances (2009) A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu. In: International Convention and Expo Summit 2009, 18-20 May 2009, Hong Kong. Pacific islandsCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 packagingWoodside, Frances and Summers, Jane (2011) Sponsorship leveraged packaging: an exploratory study in FMCG. Journal of Marketing Communications, 17 (2). pp. 87-105. ISSN 1352-7266 Woodside, Frances M. and Summers, Jane (2009) Consumer awareness of sponsorship - a FMCG context. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. Woodside, Frances and Summers, Jane (2008) Packaging exploitation in fast moving consumer goods:consumer processing of sponsorship messages. In: 2008 Global Marketing Conference: Marketing in the Dynamic Global World, 20-23 Mar 2008, Shanghai, China. Woodside, Frances M. and Summers, Jane and Johnson Morgan, Melissa (2007) Sponsorship leveraging improves consumer attitudes and purchase intentions towards the sponsoring brand - but is it relevant for FMCG packaging? In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Woodside, Frances (2007) Consumer response to sponsorship leveraged packaging (SLP) - a FMCG Context. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. PakistanRaziq, Abdul and Wiesner, Retha (2011) Exploring high performance management practices in Pakistani SMEs. In: 1st Annual International Conference on Innovation and Entrepreneurship (IE 2011), 25-26 July 2011, Singapore. partial least squares analysisMiller, Karen W. (2007) Investigating the idiosyncratic nature of brand value. Australasian Marketing Journal, 15 (2). pp. 81-96. ISSN 1441-3582 participationPowell, Brendan and Lawley, Meredith and Johnson Morgan, Melissa (2008) I'm not playing anymore: developing a model of why consumers stop playing social sport. In: ANZMAC 2008: Shifting Focus from the Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. participativeYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 partneringChadee, Doren and Raman, Revti (2007) Can Chinese and Indian IT service providers cooperate to compete? In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. partnershipsKong, Eric (2012) Strategic cross-sector collaboration in disaster response. In: 6th Asian Business Research Conference, 8-10 Apr 2012, Bangkok, Thailand. paternalisticYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 patient careAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 patient care teamAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 pay equityWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 pay practicesErwee, Ronel and Palmke, Haridass (2008) Performance and pay practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. pedagogyMcNamara, Noeleen and Barnett, Eola (2012) Learning in law: using MCQs for summative assessment in core law courses. International Journal of Organisational Behaviour, 17 (3). pp. 46-61. perceived valueHume, Margee (2011) How do we keep them coming?: examining museum experiences using a services marketing paradigm. Journal of Nonprofit and Public Sector Marketing, 23 (1). pp. 71-94. ISSN 1049-5142 perceived value and satisfactionHume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045 perception gapMahaorand, Thamrong and Al-Hakim, Latif (2008) Critical drivers affecting strategic alignment of outsourcing service providers and their customers in Thailand. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. perceptionsBelbin, Cheryl (2011) Employee perceptions of workforce retention strategies in a health system. [Thesis (_PhD/Research)] (Unpublished) performanceHume, Margee (2012) Adopting organisation learning theory in the classroom: advancing learning through the use of blogging and self-reflection. International Journal of Learning and Change, 6 (1-2). pp. 49-65. ISSN 1740-2875 Chadee, Doren and Roxas, Banjo (2011) Does relational capital mediate the effects of export knowledge on firm performance? In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. Dahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) Su, Ying and Al-Hakim, Latif (2009) The impact of information quality on operating room performance by simulation validation. In: ICMSO 2009: International Conference on Modelling, Simulation and Optimization , 26-27 Dec 2009, Beijing, China. Chua, Roberta Li and Cockfield, Geoff and Al-Hakim, Latif (2008) Factors affecting trust within Australian beef supply chain. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. performance-importance analysisAl-Hakim, Latif (2007) E-innovation: information quality perspective. In: ISMOT 2007: Managing Total Innovation and Open Innovation in the 21st Century, 1-3 Jun 2007, Hangzhou, China. performance managementRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X Millett, Bruce (2012) Performance management. In: Nel, Pieter and Werner, Amanda and du Plessis, Andries and Fazey, Mike and Erwee, Ronel and Pillay, Soma and Mackinnon, Bruce Hearn and Millett, Bruce and Wordsworth, Russell, (eds.) Human resource management in Australia and New Zealand. Oxford University Press, South Melbourne, Australia, pp. 294-322. ISBN 9780195575705 Gordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing Planning Organising, Leading and Controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia. Erwee, Ronel and Palmke, Haridass (2008) Performance and pay practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. performance measurementGordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing Planning Organising, Leading and Controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia. performancesHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) A great show alone won't bring them back. In: VIth International Congress on Public and Non-profit Marketing (AIMPN2007), 14-15 June 2007, Braga, Portugal. performing artsHume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-2758-7; 3838327586 Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986 Hume, Margee and Sullivan Mort, Gillian (2008) Satisfaction in performing arts: the role of value? European Journal of Marketing, 42 (3/4). pp. 311-326. ISSN 0309-0566 Hume, Margee (2008) Understanding core and peripheral service quality in customer repurchase of the performing arts. Managing Service Quality, 18 (4). pp. 349-369. ISSN 0960-4529 Hume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520 peripheral serviceHume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986 personalityMiller, Karen W. (2010) Personality and self-concept in relation to mobile phones: what does your phone say about you? In: Schiffman, Leon G. and Bednall, David and O'Cass, Aron and Paladino, Angela, (eds.) Consumer behaviour, 5th ed. Pearson Education Australia, Frenchs Forest, Australia, pp. 596-598. ISBN 9781442520103 personal media of communicationErwee, Ronel and Albion, Peter (2011) Preferences of supervisors and external doctoral students for new communication media. International Journal of Organisational Behaviour, 16 (1). pp. 30-39. Erwee, R. and Albion, P. and van Rensburg, H. and Malan, R. (2011) Dealing with doctoral students: tips from the trenches. South African Journal of Higher Education, 25 (5). pp. 889-901. ISSN 1011-3487 personal narrativeSouthey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 pharmaceutical productsWhitty, Jennifer A. and Rundle-Thiele, Sharyn R. and Scuffham, Paul A. (2008) Insights into public preferences for pharmaceutical funding. International Journal of Pharmaceutical and Healthcare Marketing, 2 (3). pp. 216-234. ISSN 1750-6123 phenomenologyWhitty, Stephen Jonathan (2010) Project management artefacts and the affective emotions they evoke. International Journal of Managing Projects in Business, 3 (1). pp. 22-45. ISSN 1753-8378 PhilippinesRoxas, Banjo and Chadee, Doren (2012) Environmental sustainability orientation and financial resources of small manufacturing firms in the Philippines. Social Responsibility Journal, 8 (2). pp. 208-226. ISSN 1747-1117 Chadee, Doren and Roxas, Banjo (2011) Does relational capital mediate the effects of export knowledge on firm performance? In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. Roxas, Banjo and Chadee, Doren (2011) Impact of formal institutional environment on innovativeness and performance. In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Roxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Economic accountablity in the context of local governance in the Philippines: a structural equation modelling approach. Asia Pacific Journal of Public Administration, 31 (1). pp. 17-37. ISSN 0259-8272 Roxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 P&HMHingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 physiological stressAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 plagiarismLynch, Bernadette (2007) Changing the meanings that emerge in practice, for the better, through humour - how I changed plagiarism from the suppository of good scholarship to the condom of good scholarship and lived happily ever after. International Journal of Pedagogies and Learning, 3 (2). 4 -17. planningJohnson Morgan, Melissa and Summers, Jane (2011) Conceptualising a framework for sport sustainability analysis in regional local governments. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. podcastingVan Zanten, Rob and Somogyi, Simon and Curro, Gina (2012) Purpose and preference in educational podcasting. British Journal of Educational Technology, 43 (1). pp. 130-138. ISSN 0007-1013 positioningMiller, Karen and Brown, Les and Chadee, Doren (2008) Developing a presence in a mainstream market with a product perceived as offbeat. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Tourism community views on destination positioning: a case study. In: CAUTHE 2008: Where the Bloody Hell Are We?, 11-14 Feb 2008, Gold Coast, Australia. positioning strategyMiller, Karen W. and Chadee, Doren (2008) Does brand influence wine purchase? In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Miller, Karen (2008) The impact of brand personality on brand-aroused feelings. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. Miller, Karen and Chadee, Doren (2008) The relevance and irrelevance of the brand for small and medium wine enterprises. Small enterprises research: the journal of SEAANZ, 16 (2). pp. 32-44. ISSN 1321-5906 postgraduateTodhunter, Barrie James (2009) Guiding principles for the development of a conceptual framework for postgraduate distance education in project management. [Thesis (_PhD/Research)] (Unpublished) postgraduate educationTodhunter, Barrie James (2011) Reshaping distance education – returning the student to centre stage. In: Education 2011 - 2021 Summit: Global Challenges and Perspectives of Blended and Distance Learning, 15-18 Feb 2011, Sydney, Australia. postgraduate studyTodhunter, Barrie (2012) If a picture is worth a thousand words, how do you value a thousand memories? In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. post-postmodernismMcKenna, Terry and Whitty, S. Jonathan (2012) Reconceptualising project management methodologies for a post-postmodern era. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. powerLatip, Nor Azrin Md (2012) The impact of technological capability on power, trust and inter-firm relationship performance. [Thesis (_PhD/Research)] (Unpublished) Chimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. Southey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 Hamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928 PowerPointBirch, Dawn (2009) PowerPoint with audio: a breeze to enhance the student learning experience. e-Journal of Business Education and Scholarship of Teaching, 3 (1). pp. 36-42. ISSN 1835-9132 practicesDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) practice strategyLynch, Bernadette (2007) Changing the meanings that emerge in practice, for the better, through humour - how I changed plagiarism from the suppository of good scholarship to the condom of good scholarship and lived happily ever after. International Journal of Pedagogies and Learning, 3 (2). 4 -17. precisionSu, Ying and Huang, Jinghua and Al-Hakim, Latif (2010) A methodology to assure measurement data quality for key engineering materials. In: AMT 2010: 1st International Conference on Advanced Measurement and Test (AMT 2010), 15-16 May 2010, Sanya, China. predictors of successRose, Denis and Ally, Mustafa and Cassidy, Frances and Gardiner, Michael and Hume, Margee (2011) Sustainable education in the western corridor: the research roadmap ahead. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. preventable variationAl-Hakim, Latif and Gong, Xiao Yan (2011) How far does poor governance information prolong surgical session time? International Journal of Information Quality, 2 (3). pp. 279-286. ISSN 1751-0457 price perceptionGyau, Amos and Sidali, Katia and Somogyi, Simon (2010) Exploring the nature of price satisfaction in the Australian wine supply chain. In: 2010 Deutsche Gesellschaft fur Tourismuswissenschaft, Wein & Tourismus Symposium, 12-13 April 2010, Freiburg, Germany. (Unpublished) price reliabilitySomogyi, Simon and Gyau, Amos (2010) The impact of price satisfaction on supplier commitment in the Australian wine supply chain. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. price satifactionGyau, Amos and Sidali, Katia and Somogyi, Simon (2010) Exploring the nature of price satisfaction in the Australian wine supply chain. In: 2010 Deutsche Gesellschaft fur Tourismuswissenschaft, Wein & Tourismus Symposium, 12-13 April 2010, Freiburg, Germany. (Unpublished) price satisfactionSomogyi, Simon and Gyau, Amos (2010) The impact of price satisfaction on supplier commitment in the Australian wine supply chain. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. principlesLamb, Charles and Hair, Joseph F. and McDaniel, Carl and Summers, Jane and Gardiner, Michael (2009) Mktg. Cengage Learning Australia, South Melbourne, Australia. ISBN 9780170180238 privateGurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (_PhD/Research)] (Unpublished) private labelChimhundu, Ranga (2012) Marketing manufacturer and retailer house brands: a study of shelf space in two product categories. International Journal of Marketing Studies, 4 (6). pp. 35-43. ISSN 1918-719X Chimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 private label trendsChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 proactiveRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 process efficiencyAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 processesAl-Hakim, Latif, ed. (2007) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-027-1 (hbk); 159904-028-X (pbk) Al-Hakim, Latif (2007) Preface to [Global e-government: theory, applications and benchmarking]. In: Al-Hakim, Latif, (ed.) Global e-government: theory, applications and benchmarking. Information Quality Management . IGI Publishing (IGI Global), Hershey, PA, United States, x-xix. ISBN 1-59904-027-1 process mappingBoonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: Zhang, Qingyu, (ed.) E-supply chain technologies and management. Premier Reference Source . Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8 process performanceSu, Ying and Yin, Ling and Al-Hakim, Latif (2010) Modeling the effects of information quality on hospital process performance. In: 2010 International Conference on Information Technology and Industrial Engineering, 6-7 Jun 2010, Wuhan, China. Su, Ying and Al-Hakim, Latif (2010) Using computer simulation in operating room management: impacts of information quality on process performance. In: WMSVM 2010: 2nd International Conference on Modeling, Simulation and Visualization Methods, 15-16 May 2010, Sanya, China. process variationAl-Hakim, Latif (2007) The effect of information quality on surgery process variation. In: IRMA 2007: Managing Worldwide Operations and Communications with Information Technology, 19-23 May 2007, Vancouver, Canada. procurementDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) productChimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 product bundlingMatthews, Christopher and Goodman, Steve and Habel, Cullen and Somogyi, Simon (2011) Wine product bundling: for a new segment of wine consumers. In: 6th Academy of Wine Business Research Conference: The Faces of Wine Sustainability (AWBR 2011) , 9-10 Jun 2011, Bordeaux, France. product categoriesChimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. Chimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. product categoryChimhundu, Ranga (2012) Marketing manufacturer and retailer house brands: a study of shelf space in two product categories. International Journal of Marketing Studies, 4 (6). pp. 35-43. ISSN 1918-719X Chimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 product differentiationBeaumont, Narelle (2011) The third criterion of ecotourism: are ecotourists more concerned about sustainability than other tourists? Journal of Ecotourism, 10 (2). pp. 135-148. ISSN 1472-4049 product innovationChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 Chimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. Chimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. product managementChimhundu, Ranga and Hamlin, Robert P. (2008) The brand management structure in consumer packaged goods: a research monograph on its current status and future prospects. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-01416-7 product placementKuhn, Kerri-Ann L. and Hume, Margee and Love, Anita (2010) Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management: Innovations in Planning and Applied Research, 16 (1-2). pp. 59-79. ISSN 1049-6491 pro-environmental attitudesBeaumont, Narelle (2011) The third criterion of ecotourism: are ecotourists more concerned about sustainability than other tourists? Journal of Ecotourism, 10 (2). pp. 135-148. ISSN 1472-4049 professionTodhunter, Barrie (2011) E=MC2 (Education = meaningful constructivist collaboration). In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2-5 Aug 2011, Sydney, Australia. Todhunter, Barrie (2010) Project management - the high ground of professionalism or the swamp of the real world. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. professional developmentWhitty, S. Jonathan (2008) 'C' for craftsmanship not 'C' for complexity. In: PMI 2008: PMI Global Congress Asia Pacific, 3-5 Mar 2008, Sydney, Australia. professionalismWhitty, S. Jonathan (2011) The private life of project managers - the social struggle. In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2‐5 Aug 2011, Sydney, Australia. prognosticsGunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: PMOz 2009 Incorporating the PMI Australia National Conference: Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia. progressionCarroll, David and Ng, Eric and Birch, Dawn (2009) Retention and progression of postgraduate business students: An Australian perspective. Open Learning: The Journal of Open, Distance and e-Learning, 24 (3). pp. 197-209. ISSN 0268-0513 Werth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050 projectGunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: PMOz 2009 Incorporating the PMI Australia National Conference: Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia. project knowledge managementDuffield, Stephen and Whitty, Jonathan (2012) A systemic lessons learned and captured knowledge (SLLCK) model for project organizations. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. project managementTodhunter, Barrie (2011) Future practitioners of project management – are we disciples of Stanley Kubrick or Ridley Scott? In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Whitty, Stephen Jonathan (2011) Existentialism, evolution, and the matter of project management enquiry. In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Whitty, S. Jonathan (2011) How to train your manager: a Darwinian perspective. In: Bourne, Lynda, (ed.) Advising upwards: a framework for understanding and engaging senior management stakeholders. Gower, Farnham, Surrey, UK, pp. 243-268. ISBN 9780566092497 Whitty, Stephen Jonathan (2011) On a new philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. International Journal of Managing Projects in Business, 4 (3). pp. 524-533. ISSN 1753-8378 Whitty, S. Jonathan (2011) The private life of project managers - the social struggle. In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2‐5 Aug 2011, Sydney, Australia. Whitty, S. Jonathan (2010) 21st century project management: open source body of knowledge. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. Todhunter, Barrie (2010) Project management - the high ground of professionalism or the swamp of the real world. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. Whitty, Stephen Jonathan (2010) Project management artefacts and the affective emotions they evoke. International Journal of Managing Projects in Business, 3 (1). pp. 22-45. ISSN 1753-8378 Whitty, Stephen Jonathan (2009) New philosophy of project management: an investigation into the prevalence of modern project management by means of an evolutionary framework. [Thesis (_PhD/Research)] (Unpublished) Todhunter, Barrie James (2009) Guiding principles for the development of a conceptual framework for postgraduate distance education in project management. [Thesis (_PhD/Research)] (Unpublished) project management methodologyMcKenna, Terry and Whitty, S. Jonathan (2012) Reconceptualising project management methodologies for a post-postmodern era. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. project managersWhitty, S. Jonathan (2008) 'C' for craftsmanship not 'C' for complexity. In: PMI 2008: PMI Global Congress Asia Pacific, 3-5 Mar 2008, Sydney, Australia. project teamsBehrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270 Promoting Healthy EatingNg, Eric and Hastings, Kathy (2011) An empirical investigation on the use of information sources for promoting healthy eating. Contemporary Management Research, 7 (1). pp. 45-66. ISSN 1813-5498 prospect theoryKo, Stephen and Kong, Eric (2009) Mapping out social enterprises development: a framing perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, Il. United States. protection motivation theoryWalton, Andrea and Hume, Margee (2011) Creating positive habits in water conservation: the case of the Queensland Water Commission and the Target 140 campaign. International Journal of Nonprofit and Voluntary Sector Marketing , 16 (3). pp. 215-224. ISSN 1465-4520 psychological connectionVolkov, Michael and Summers, Jane and Johnson Morgan, Melissa (2008) The effect of the category of sport team on the role of nostalgia in an individual supporter's psychological connection to that sport team. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. public policyKuhn, Kerri-Ann L. and Hume, Margee and Love, Anita (2010) Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management: Innovations in Planning and Applied Research, 16 (1-2). pp. 59-79. ISSN 1049-6491 public relations strategySummers, Jane and Johnson Morgan, Melissa (2008) More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations. Public Relations Review, 34 (2). pp. 176-182. ISSN 0363-8111 public sectorRose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647 punctuated equilibriumChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 punctuated evolutionChimhundu, Ranga (2011) Private label marketing performance: an analysis of historical trends using theories of cumulative change and punctuated equilibrium. International Journal of Business and Management, 6 (8). pp. 58-65. ISSN 1833-3850 purchase intentionMiller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. qualitative analysisKong, Eric and Ramia, Gaby (2009) A qualitative analysis of intellectual capital in Australian social service nonprofit organizations. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL, United States. quality dimensionAl-Hakim, Latif (2007) Operations and information quality management: current trends and future directions. In: Emerging Perspectives of Decision Making in a New Globalized Word: Theory, Practice and Future Directions, 17-20 Oct 2007, Bangkok, Thailand. quality informationAl-Hakim, Latif, ed. (2007) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-420-X Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X quality managementAl-Hakim, Latif, ed. (2007) Information quality management: theory and applications. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-024-7 (hbk); 1-59904-025-5 (pbk) Al-Hakim, Latif (2007) Preface to [Information quality management: theory and applications]. In: Al-Hakim, Latif, (ed.) Information quality management: theory and applications. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, viii-xxi. ISBN 1-59904-024-7 QueenslandZeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. Working Paper. University of Southern Queensland, Toowoomba, Australia. Zeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. In: CAUTHE 2012: The New Golden Age of Tourism and Hospitality, 6-9 Feb 2012, Melbourne, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Carbon mitigation by environmentally certified tourism operators. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Queensland lawsCarpenter, Belinda and Tait, Gordon and Barnes, Michael and Adkins, Glenda and Naylor, Charles and Begum, Nelufa (2009) Increasing the information available to coroners: the effect on autopsy decision-making. Medicine Science and the Law, 49 (2). pp. 101-108. ISSN 0025-8024 rationaleSouthey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia. rationaliseSouthey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia. R&D organisationsAl-Hakim, Latif (2011) Critical factors impacting knowledge sharing among R&D organisations. In: 2011 ICSTI Public Conference, 7-8 June 2011, Beijing, China. readersMiller, Karen (2010) A better understanding of Rural Weekly readers. Project Report. Unpublished. (Unpublished) reappraisalDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Dallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia. records managementMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 recruitmentSouthey, Kim and Lynch, Bernadette (2011) Finding employees on the internet: a new frontier for small business. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Red BullMiller, Karen (2007) Examining the role brand fit plays in generation Y's propensity to purchase. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. reflective practiceHume, Margee (2012) Adopting organisation learning theory in the classroom: advancing learning through the use of blogging and self-reflection. International Journal of Learning and Change, 6 (1-2). pp. 49-65. ISSN 1740-2875 Mills, Michael K. and Quinn, Andrea J. (2012) Innovation in the teaching of sustainability in the business classroom via a combined model of experiential learning, reflective practice and metaphor. International Journal of Organisational Behaviour, 17 (3). pp. 4-7. Mills, Michael and Quinn, Andrea (2011) Fostering improved learning about sustainability. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Werth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050 Lynch, Bernadette (2007) Changing the meanings that emerge in practice, for the better, through humour - how I changed plagiarism from the suppository of good scholarship to the condom of good scholarship and lived happily ever after. International Journal of Pedagogies and Learning, 3 (2). 4 -17. reframingDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Regional AustraliaNg, Eric and Hastings, Kathy (2011) An empirical investigation on the use of information sources for promoting healthy eating. Contemporary Management Research, 7 (1). pp. 45-66. ISSN 1813-5498 Ng, Eric (2009) An exploratory study on the use of information sources by consumers to select Australian regional travel agencies. Journal of Hospitality Marketing and Management, 18 (1). pp. 26-43. ISSN 1936-8623 regional QueenslandMiller, Karen (2010) A better understanding of Rural Weekly readers. Project Report. Unpublished. (Unpublished) regional sustainabilityCadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 reinstatementSouthey, Kim (2012) An occupational and gendered review of reinstatement and compensation for unfairly dismissed workers. International Journal of Organisational Behaviour, 17 (2). pp. 35-48. relational capitalChadee, Doren and Roxas, Banjo (2011) Does relational capital mediate the effects of export knowledge on firm performance? In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. Kong, Eric and Farrell, Mark (2010) Knowledge and learning capabilities in non-profit organizations: a relational capital perspective. The International Journal of Learning, 17 (3). pp. 97-116. ISSN 1447-9494 Kong, Eric (2009) Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. relationship managementKong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China. Chadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA. relationship marketingHamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928 relationshipsNg, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X religionCarpenter, Belinda and Tait, Gordon and Adkins, Glenda and Barnes, Michael and Naylor, Charles and Begum, Nelufa (2011) Communicating with the coroner: how religion, culture, and family concerns may influence autopsy decision making. Death Studies, 35 (4). pp. 316-337. ISSN 0748-1187 remotional regulationDallimore, Karen and Sparks, Beverley (2008) The effectiveness of reappraisal as an emotional regulation technique for minimizing negative emotional contagion during angry complaint interactions. In: EIRASS 2008: Recent Advances in Retailing and Services Science, 14-17 Jul 2008, Zagreb, Croatia. Republic of South AfricaRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X repurchaseHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520 repurchase intentHume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-2758-7; 3838327586 repurchase intentionHume, Margee (2011) How do we keep them coming?: examining museum experiences using a services marketing paradigm. Journal of Nonprofit and Public Sector Marketing, 23 (1). pp. 71-94. ISSN 1049-5142 Hume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045 Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986 Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 reputationKong, Eric and Farrell, Mark (2010) The role of image and reputation as intangible resources in non-profit organisations: a relationship management perspective. In: ICICKM 2010: 7th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, 11-12 Nov 2010, Hong Kong, China. reputation managementJohnson Morgan, Melissa and Summers, Jane and Sassenberg, Anne-Marie (2008) The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-19 July 2008, Gold Coast, Australia. researchMills, Michael K. (2008) On the offbeat: applying the jazz metaphor to move from mainstream to more holistic marketing research. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. researchingSummers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513 research methodKong, Eric (2011) Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 115-128. ISSN 1833-1882 research methodsRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 research paradigmsSyed, Jawad and Mingers, John and Murray, Peter A. (2010) Beyond rigour and relevance: a critical realist approach to business education. Management Learning, 41 (1). pp. 71-85. ISSN 1350-5076 research qualityMills, Michael K. (2009) Seeing jazz: doing research. International Journal of Market Research, 51 (3). pp. 383-402. ISSN 1470-7853 resource-based viewMountford, Helene and Murray, Peter A. (2011) Theoretical perspectives of older workers: integrating human resource management practices with resource-based strategies. In: Ennals, Richard and Salomon, Robert H., (eds.) Older workers in a sustainable society. Labour, Education & Society, 21 (21). Peter Lang, Frankfurt, Germany, pp. 43-55. ISBN 978-3-631-61480-8 responsible leadershipRose, Dennis and Gordon, Ray and Hattingh, Waldo (2010) Pathway to responsible leadership. In: 1st International Conference in Responsible Leadership: The Next Generation Responsible Leaders, 18-20 May 2010, Pretoria, South Africa. retailerHamlin, Robert P. and Chimhundu, Ranga (2007) Branding and relationship marketing within the trifecta of power: Managing simultaneous relationships in consumer goods marketing. Journal of Customer Behavior, 6 (2). pp. 179-194. ISSN 1475-3928 retailer brandChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 retailer brandsChimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. retailer brands (private label)Chimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. retailer house brandChimhundu, Ranga (2012) Marketing manufacturer and retailer house brands: a study of shelf space in two product categories. International Journal of Marketing Studies, 4 (6). pp. 35-43. ISSN 1918-719X retailersChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2011) Retailer brand share statistics in four developed economies from 1992 to 2005: some observations and implications. British Food Journal, 113 (3). pp. 391-403. ISSN 0007-070X retailingChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2011) Retailer brand share statistics in four developed economies from 1992 to 2005: some observations and implications. British Food Journal, 113 (3). pp. 391-403. ISSN 0007-070X retentionBelbin, Cheryl and Erwee, Ronel and Wiesner, Retha (2012) Employee perceptions of workforce retention strategies in a health system. Journal of Management and Organization, 18 (5). pp. 747-765. ISSN 1833-3672 Willcoxson, Lesley and Manning, Mark and Wynder, Monte and Hibbins, Ray and Joy, Sally and Thomas, Jan and Leask, Betty and Girardi, Antonia and Sidoryn, Tristana and Cotter, Julie and Kavanagh, Marie and Troedson, David and Lynch, Bernadette (2011) The whole of university experience: retention, attrition, learning and personal support interventions during undergraduate business studies. Project Report. Australian Learning and Teaching Council, Sydney, Australia. Rose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647 Carroll, David and Ng, Eric and Birch, Dawn (2009) Retention and progression of postgraduate business students: An Australian perspective. Open Learning: The Journal of Open, Distance and e-Learning, 24 (3). pp. 197-209. ISSN 0268-0513 Werth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050 Rose, Dennis M. and Gordon, Raymond (2007) Retention of engineering and technical professionals in a state public transport organisation. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 04-07 Dec 2007, Sydney, Australia. retention factorsBelbin, Cheryl and Erwee, Ronel and Wiesner, Retha (2012) Employee perceptions of workforce retention strategies in a health system. Journal of Management and Organization, 18 (5). pp. 747-765. ISSN 1833-3672 risk assessmentAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 risk constructPullen, Troy and Maguire, Heather (2007) The information management risk construct: identifying the potential impact of information quality on corporate risk. International Journal of Information Quality, 1 (4). pp. 412-443. ISSN 1751-0457 risk factorsAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 risk-takingRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 Road infrastructuresParami Dewi, Anak Agung Diah and Too, Eric and Trigunarsyah, Bambang (2011) Implementing design build project delivery system in Indonesia road infrastructure projects. In: CIB Working Commission 107: Construction In Developing Countries: Innovation and Sustainable Construction, 1-3 Nov 2011, Hanoi, Vietnam. roads infrastructureParami Dewi, Anak and Trigunarsyah, Bambang and Too, Eric and Coffey, Vaughan (2012) Factors contributing to Design-Build (DB) project delivery system implementation in road infrastructure projects in Indonesia. In: 3rd International Conference on Construction in Developing Countries, 4-6 July 2012, Bangkok, Thailand. Rugby LeagueCassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia. rule of lawRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X rural doctorSu, Ying and Yin, Ling and Al-Hakim, Latif (2011) Ephone: embedded cardiac care device in mobile phone. Sensor Letters, 9 (5). pp. 1974-1978. ISSN 1546-198X Rural WeeklyMiller, Karen (2010) A better understanding of Rural Weekly readers. Project Report. Unpublished. (Unpublished) satisfactionAlcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582 Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 scaffoldingWerth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050 schoolworkHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. scientific dataSu, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing platform for national scientific data sharing of population and health. In: 2nd ETP/IITA World Congress in Applied Computing, Computer Science, and Computer Engineering, 17-18 Apr 2010, Shenzhen, China. SCORBoonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: Zhang, Qingyu, (ed.) E-supply chain technologies and management. Premier Reference Source . Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8 securitySu, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. Su, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. segmentationMatthews, Christopher and Goodman, Steve and Habel, Cullen and Somogyi, Simon (2011) Wine product bundling: for a new segment of wine consumers. In: 6th Academy of Wine Business Research Conference: The Faces of Wine Sustainability (AWBR 2011) , 9-10 Jun 2011, Bordeaux, France. Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2009) Segmentation: a tourism stakeholder view. Tourism Management, 30 (2). pp. 169-175. ISSN 0261-5177 Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Insights into how regional tourism operators view their markets. International Journal of Organisational Behaviour, 13 (1). pp. 16-27. self-conceptMiller, Karen W. (2010) Personality and self-concept in relation to mobile phones: what does your phone say about you? In: Schiffman, Leon G. and Bednall, David and O'Cass, Aron and Paladino, Angela, (eds.) Consumer behaviour, 5th ed. Pearson Education Australia, Frenchs Forest, Australia, pp. 596-598. ISBN 9781442520103 self-improvementBattisti, Martina and Deakins, David and Coetzer, Alan and Roxas, Hernan (2011) Predicting management development behaviour in New Zealand SMEs. In: 8th AGSE International Entrepreneurship Research Exchange Conference (AGSE 2011), 1-4 Feb 2011, Melbourne, Australia. self-managingSu, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. self paced consumptionAlcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582 SEMMiller, Karen (2007) Analysing brand status' impact on brand value. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. senior managementWhitty, S. Jonathan (2011) How to train your manager: a Darwinian perspective. In: Bourne, Lynda, (ed.) Advising upwards: a framework for understanding and engaging senior management stakeholders. Gower, Farnham, Surrey, UK, pp. 243-268. ISBN 9780566092497 Syed, Jawad and Murray, Peter A. (2008) A cultural feminist approach towards managing diversity in TMTs. Equal Opportunities International, 27 (5). pp. 413-432. ISSN 0261-0159 seniorsCassidy, Frances (2008) Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren. In: Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008, 31 Oct 2008, Cairns, Australia. sense and respondGunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: PMOz 2009 Incorporating the PMI Australia National Conference: Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia. sense and respond logisticsGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. Hingst, Ray (2011) 'Sense and respond' and 'autonomic' logistics: a review of US and UK developments. Australian Defence Force Journal (186). pp. 77-84. ISSN 1320-2545 Hingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 Hingst, Raymond D. and Gunter, Greg (2008) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. In: Land Warfare Conference 2008, 27-31 Oct 2008, Brisbane, Australia. serious misconductSouthey, Kim (2012) Reprimandable offences: defining employee misbehaviour for investigations of employer disciplinary practices. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Southey, Kim (2009) A conceptual model of employee self reported rationale for engaging in deviant acts. In: AIRAANZ 2009: Labour, Capital and Change, 4-6 Feb 2009, Newcastle, Australia. service-basedRaziq, Abdul (2011) High performance management practices in manufacturing and service-based SMEs. A comparative study. In: SEAANZ 2011: 24th Annual SEAANZ Conference, 13-15 July 2011, Sydney, NSW, Australia. service encountersDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Dallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705 service failureWalton, Andrea and Hume, Margee (2012) Examining public hospital service failure: the influence of service failure type, service expectations, and attribution on consumer response. Journal of Nonprofit and Public Sector Marketing, 24 (3). pp. 202-221. ISSN 1049-5142 service providersDallimore, Karen and Sparks, Beverley and Butcher, Ken (2007) The influence of angry customer outbursts on service providers’ facial displays and affective states. Journal of Service Research, 10 (1). pp. 78-92. ISSN 1094-6705 service qualityHume, Margee (2011) How do we keep them coming?: examining museum experiences using a services marketing paradigm. Journal of Nonprofit and Public Sector Marketing, 23 (1). pp. 71-94. ISSN 1049-5142 Sit, Jason and Johnson Morgan, Melissa and Yuksei, Ekinci (2010) Enhancing customer loyalty to shopping centres through special event entertainment: the mediating role of hedonic value? In: 4th German French Austrian Conference on Quantitive Marketing (GFA 2010): New Directions New Insights, 16-18 Sep 2010, Vienna, Austria. Hume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-2758-7; 3838327586 Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 services marketingHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) Exploring repurchase intention in a performing arts context: who comes? And why do they come back? International Journal of Nonprofit and Voluntary Sector Marketing, 12 (2). pp. 135-148. ISSN 1465-4520 services tradeChadee, Doren and Naidoo, Vikash (2009) Higher educational services exports: sources of growth of asian students in US and UK. Service Business: an international journal, 3 (2). pp. 173-187. ISSN 1862-8516 servicingChadee, Doren and Raman, Revti (2009) International outsourcing of information technology services: review and future directions. International Marketing Review, 26 (4). pp. 411-438. ISSN 0265-1335 sex discrimination against womenWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 shared and distributed leadershipRose, Dennis Michael and Gordon, Raymond (2011) Leadership and individual cognitive differences in followers: lessons from a consideration of distributed leadership. In: ANZAM 2011: The Future of Work and Organisations, 7-9 Dec 2011, Wellington, New Zealand. shared mental modelsMalan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 shelf spaceChimhundu, Ranga (2012) Marketing manufacturer and retailer house brands: a study of shelf space in two product categories. International Journal of Marketing Studies, 4 (6). pp. 35-43. ISSN 1918-719X shopping centersSit, Jason (2010) Explaining the experiential consumption of special event entertainment in shopping Centres. [Thesis (_PhD/Research)] (Unpublished) shopping centre loyaltySit, Jason and Johnson Morgan, Melissa and Yuksei, Ekinci (2010) Enhancing customer loyalty to shopping centres through special event entertainment: the mediating role of hedonic value? In: 4th German French Austrian Conference on Quantitive Marketing (GFA 2010): New Directions New Insights, 16-18 Sep 2010, Vienna, Austria. shopping centresSit, Jason (2010) Explaining the experiential consumption of special event entertainment in shopping Centres. [Thesis (_PhD/Research)] (Unpublished) Sit, Jason and Johnson Morgan, Melissa (2009) Defining the experiential value of auxiliary special events in shopping centres: a shopper's perspective. In: EAERCD 2009: 15th Annual Conference of European Association for Education and Research in Commercial Distribution, 15-17 Jul 2009, Guildford, Surrey, UK. Sit, Jason and Johnson Morgan, Melissa (2008) Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Sit, Jason and Johnson Morgan, Melissa and Woodside, Frances M. (2008) How do in-mall entertainment events impact on consumers' shopping mall behaviours? a model of special event entertainment. In: 2008 Global Marketing Conference, 20-23 Mar 2008, Shanghai, China. silent generationCassidy, Frances (2008) Are we there yet? Are we there yet? An exploratory study of baby boomers travelling with their grandchildren. In: Chaos to Clarity: The Role of Small to Medium-Sized Tourism Firms in a Mature Market, Symposium 2008, 31 Oct 2008, Cairns, Australia. simulationSu, Ying and Al-Hakim, Latif (2010) Building an information quality lab on simulation in the computer education for healthcare. In: DESCT 2010: International Conference on the Development of Educational Science and Computer Technology, 30-31 May 2010, Wuhan, China. Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Modeling the effects of information quality on hospital process performance. In: 2010 International Conference on Information Technology and Industrial Engineering, 6-7 Jun 2010, Wuhan, China. SingaporeStehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180 SLPWoodside, Frances and Summers, Jane (2008) Packaging exploitation in fast moving consumer goods:consumer processing of sponsorship messages. In: 2008 Global Marketing Conference: Marketing in the Dynamic Global World, 20-23 Mar 2008, Shanghai, China. small and medium enterprisesRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 Roxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 small and medium enterprises and family enterpriseRoxas, Hernan Banjo and Battisti, Martina and Deakins, David (2010) Management development, innovation and performance of small exporting firms in New Zealand. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia. small and medium-sized enterprisesWiesner, Retha and Millett, Bruce (2012) Strategic approaches in Australian SMEs: deliberate or emergent? Journal of Management and Organization, 18 (1). pp. 98-122. ISSN 1833-3672 Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 small and medium size enterprisesWiesner, Retha and McDonald, Jim and Banham, Heather C. (2007) Australian small and medium sized enterprises (SMEs): a study of high performance management practices. Journal of Management and Organization, 13 (3). pp. 227-248. ISSN 1833-3672 small businessRoxas, Banjo and Chadee, Doren (2012) Environmental sustainability orientation and financial resources of small manufacturing firms in the Philippines. Social Responsibility Journal, 8 (2). pp. 208-226. ISSN 1747-1117 Southey, Kim and Lynch, Bernadette (2011) Finding employees on the internet: a new frontier for small business. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Wiesner, Retha and Poole, Nicci (2011) Organisational change in SMEs: change innovators or laggards? In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Roxas, Hernan Banjo and Battisti, Martina and Deakins, David (2010) Management development, innovation and performance of small exporting firms in New Zealand. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, South Australia. Wiesner, Retha and Innes, Peter (2010) Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008. Asia Pacific Journal of Human Resources, 48 (2). pp. 151-184. ISSN 1038-4111 small firmsRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 Roxas, Banjo and Chadee, Doren (2012) Environmental sustainability orientation and financial resources of small manufacturing firms in the Philippines. Social Responsibility Journal, 8 (2). pp. 208-226. ISSN 1747-1117 small to medium-sized enterprisesRoxas, Banjo and Chadee, Doren (2012) Environmental sustainability orientation and financial resources of small manufacturing firms in the Philippines. Social Responsibility Journal, 8 (2). pp. 208-226. ISSN 1747-1117 small winemakersCassidy, Frances and Hume, Margee and Chadee, Doren (2011) Establishing a conceptual model for the sustainable wine district. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. smart devicesAlly, Mustafa and Gardiner, Michael (2012) Application and device characteristics as drivers for smart mobile device adoption and productivity. International Journal of Organisational Behaviour, 17 (4). pp. 35-47. Smart Mobile DevicesAlly, Mustafa and Gardiner, Michael (2012) Application and device characteristics as drivers for smart mobile device adoption and productivity. International Journal of Organisational Behaviour, 17 (4). pp. 35-47. smart technologyAlly, Mustafa and Gardiner, Michael (2011) (MiMDs): giving the mobile phone the finger. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. SMEWiesner, Retha and Chadee, Doren and Best, Peter J. and Poole, Nicci (2010) Managing environmental sustainability in SMEs: learning from the stars: a research report on developing a best practice framework for managing environmental sustain-ability in Australian small and medium size enterprises (SMEs). Project Report. University of Southern Queensland, Toowoomba, Australia. (Submitted) Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. SME managementDeakins, David and Battisti, Martina and Coetzer, Alan and Roxas, Hernan Banjo (2010) Managerial learning and management development in New Zealand SMEs. In: ISBE 2010: Looking to the Future: Economic and Social Regeneration through Entrepreneurial Activity, 3-4 Nov 2010, London, United Kingdom. SME performanceInnes, Peter and Wiesner, Retha (2011) The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. SMEsMiller, Karen (2012) Starting small and going global: lessons that brand storytelling can teach SMEs. In: 4th Global Conference on SME, Entrepreneurship and Service Innovation, 12-13 Jul 2012, Gold Coast, Australia. Raziq, Abdul and Wiesner, Retha (2011) Exploring high performance management practices in Pakistani SMEs. In: 1st Annual International Conference on Innovation and Entrepreneurship (IE 2011), 25-26 July 2011, Singapore. Raziq, Abdul (2011) High performance management practices in manufacturing and service-based SMEs. A comparative study. In: SEAANZ 2011: 24th Annual SEAANZ Conference, 13-15 July 2011, Sydney, NSW, Australia. Wiesner, Retha and Chadee, Doren and Best, Peter (2011) Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia . Wiesner, Retha and Poole, Nicci (2011) Organisational change in SMEs: change innovators or laggards? In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Roxas, Banjo and Chadee, Doren (2011) Impact of formal institutional environment on innovativeness and performance. In: QIK 2011: Aligning Innovation in Developed and Emerging Economies, 15-18 Feb 2011, Kuala Lumpur, Malaysia. Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Wiesner, Retha and Chadee, Doren and Best, Peter J. (2010) Critical pre-implementation elements in engendering change for sustainability in SMEs: insights from SME sustainability leaders. In: PERA 2010: Sustainability, Inclusiveness and Governance: People Management Issues in the Organisation of the Future, 15-18 Nov 2010, Gold Coast, Australia. Wiesner, Retha and Innes, Peter (2010) Bleak house or bright prospect?: HRM in Australian SMEs over 1998-2008. Asia Pacific Journal of Human Resources, 48 (2). pp. 151-184. ISSN 1038-4111 Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management development from the perspective of small firm owner-managers. In: NZVET 2010: New Zealand Vocational Education and Training Research Forum, 14-15 Apr 2010, Wellington, New Zealand. Battisti, Martina and Deakins, David and Roxas, Hernan Banjo and Coetzer, Alan (2010) Management capability: perspectives from New Zealand small firms: report from BusinesSMEasure 2009. Project Report. Massey University, New Zealand Centre for SME Research , Wellington, New Zealand. Battisti, Martina and Roxas, Hernan Banjo (2009) Sustainability from the perspective of the small firm owner-manager. In: Sustainability Conference 2009: The Sustainability Debate - The Way Forward, 12-13 Nov 2009, Auckland, New Zealand. Roxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Economic accountablity in the context of local governance in the Philippines: a structural equation modelling approach. Asia Pacific Journal of Public Administration, 31 (1). pp. 17-37. ISSN 0259-8272 Roxas, Hernan Banjo and Lindsay, Valerie and Ashill, Nicholas and Antong, Victorio (2009) Do institutions matter to the strategic posture and performance of SMEs? Lessons from an emerging economy. In: SEAANZ 2009: Start Small - Think Big, 31 Aug-2 Sep 2009, Wellington, New Zealand. Wiesner, Retha and Poole, Nicci (2009) Managing change: mental models of SME managers. In: SEAANZ 2009: Start Small - Think Big, 31 Aug - 2 Sep 2009, Wellington, New Zealand. Miller, Karen and Chadee, Doren (2008) The relevance and irrelevance of the brand for small and medium wine enterprises. Small enterprises research: the journal of SEAANZ, 16 (2). pp. 32-44. ISSN 1321-5906 Roxas, Banjo G. (2008) Social capital for knowledge management: the case of SMEs in the Asia Pacific region. Asian Academy of Management Journal, 13 (2). pp. 57-77. ISSN 1394-2603 Roxas, Hernan Banjo G. and Lindsay, Valerie and Ashill, Nicholas and Victorio, Antong (2008) Institutional analysis of strategic choice of micro, small and medium enterprises: development of a conceptual framework. Singapore Management Review, 30 (2). pp. 47-72. ISSN 0129-5977 Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. Wiesner, Retha and Poole, Nicci and Banham, Heather C. (2007) High performance management practices in owner-managed SMEs. In: ISBE 2007: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. SNABehrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270 sobel testLatip, Nor Azrin Md (2012) The impact of technological capability on power, trust and inter-firm relationship performance. [Thesis (_PhD/Research)] (Unpublished) social capitalHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. Russell, David and Sullivan Mort, Gillian and Hume, Margee (2009) Analysis of management narrative to understand social marketing strategy: the case for 'Branding Logan City'. Australasian Marketing Journal, 17 (4). pp. 232-237. ISSN 1441-3582 Roxas, Banjo G. (2008) Social capital for knowledge management: the case of SMEs in the Asia Pacific region. Asian Academy of Management Journal, 13 (2). pp. 57-77. ISSN 1394-2603 Roxas, Hernan Banjo (2007) Clarifying the link between social capital and MSME innovation performance: the role of absorptive capacity. Asia-Pacific Social Science Review, 7 (2). pp. 31-51. ISSN 0119-8386 social changeSullivan Mort, Gillian and Hume, Margee (2009) Editorial to special issue: Sustainabiity, social entrepreneurship and social change. Australasian Marketing Journal, 17 (4). pp. 189-191. ISSN 1441-3582 social crowdingSit, Jason and Johnson Morgan, Melissa (2008) Roll up, roll up! The effect of social crowding on consumer enjoyment of special event entertainment. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. social desirability biasRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 social enterpriseKong, Eric (2011) Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 115-128. ISSN 1833-1882 social enterprisesKong, Eric (2010) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: Al-Hakim, Latif and Jin, Chen, (eds.) Innovation in business and enterprise: technologies and frameworks. Business Science Reference (IGI Global), Hershey, PA. United States, pp. 162-184. ISBN 978-1-61520-643-8 Kong, Eric (2009) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL. United States. Ko, Stephen and Kong, Eric (2009) Mapping out social enterprises development: a framing perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, Il. United States. social entrepreneurshipKong, Eric (2011) Building social and community cohesion: the role of social enterprises in facilitating settlement experiences for immigrants from non-English speaking backgrounds. International Journal of Interdisciplinary Social Sciences, 6 (3). pp. 115-128. ISSN 1833-1882 Sullivan Mort, Gillian and Hume, Margee (2009) Editorial to special issue: Sustainabiity, social entrepreneurship and social change. Australasian Marketing Journal, 17 (4). pp. 189-191. ISSN 1441-3582 social environmentKong, Eric (2010) Innovation processes in social enterprises: an IC perspective. Journal of Intellectual Capital, 11 (2). pp. 158-178. ISSN 1469-1930 social intelligenceKong, Eric and Chadee, Doren and Raman, Revti (2012) Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India. International Journal of Learning and Change, 6 (1/2). pp. 1-17. ISSN 1740-2875 socialisationHume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71. Hume, Craig and Clarke, Peter and Hume, Margee (2012) The role of knowledge management in the large non profit firm: building a framework for KM success. International Journal of Organisational Behaviour, 17 (3). pp. 82-104. social issuesRose, Denis and Ally, Mustafa and Cassidy, Frances and Gardiner, Michael and Hume, Margee (2011) Sustainable education in the western corridor: the research roadmap ahead. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. social learningHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. social marketingMiller, Karen and Pedersen, Cec (2012) Using social marketing initiatives to address disconnection in the Lockyer Valley Region. In: 2012 International Social Marketing Conference, 27-29 June 2012, Brisbane, Australia . Walton, Andrea and Hume, Margee (2011) Creating positive habits in water conservation: the case of the Queensland Water Commission and the Target 140 campaign. International Journal of Nonprofit and Voluntary Sector Marketing , 16 (3). pp. 215-224. ISSN 1465-4520 Russell, David and Sullivan Mort, Gillian and Hume, Margee (2009) Analysis of management narrative to understand social marketing strategy: the case for 'Branding Logan City'. Australasian Marketing Journal, 17 (4). pp. 232-237. ISSN 1441-3582 social network analysisBehrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270 social presenceWerth, Shalene and Southey, Kim and Lynch, Bernadette (2009) Catching them is one thing, keeping them is something else: reflections on teaching first year university students. Studies in Learning, Evaluation, Innovation and Development, 6 (1). pp. 30-37. ISSN 1832-2050 Southey, Kim and Lynch, Bernadette and Werth, Shalene and Hammer, Sara (2007) A feminine approach to teaching a large, first year university course: and everyone lived happily ever after! In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. social responsibilitySirisuthikul, Varintra and Kong, Eric (2007) Social responsibility framework and business-nonprofit-government partnerships. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. social serviceKong, Eric (2011) The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia. VDM Verlag Dr Muller, Saarbrüchen, Germany. ISBN 978-3-639-30984-3 social service non-profit organisationsKong, Eric and Ramia, Gaby (2010) A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide. Journal of Management and Organization, 16 (5). pp. 656-676. ISSN 1833-3672 social service non-profit organisations (SSNPOs)Kong, Eric (2007) Intellectual capital as a strategic tool for organising social services: a qualitative analysis of the Australian non-profit sector. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia . social service nonprofit organizationsKong, Eric (2009) Facilitating learning through intellectual capital in social service nonprofit organizations. The International Journal of Learning, 16 (2). pp. 533-548. ISSN 1447-9494 social service nonprofit organizations (SSNPOs)Kong, Eric and Ramia, Gaby (2009) A qualitative analysis of intellectual capital in Australian social service nonprofit organizations. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL, United States. social sportsPowell, Brendan and Lawley, Meredith and Johnson Morgan, Melissa (2008) I'm not playing anymore: developing a model of why consumers stop playing social sport. In: ANZMAC 2008: Shifting Focus from the Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. social systemMurray, Peter A. (2011) Executive women, gendered behaviour and adaptive social structures. In: Murray, Peter A. and Kramar, Robin and McGraw, Peter, (eds.) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia, pp. 202-238. ISBN 978-0-7346-1137-6 socio-demographic profileCassidy, Frances (2009) A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu. In: International Convention and Expo Summit 2009, 18-20 May 2009, Hong Kong. socioeconomic complexityMcKenna, Terry and Whitty, S. Jonathan (2012) Reconceptualising project management methodologies for a post-postmodern era. In: PMOz 2012 Incorporating the PMI Australia National Conference, 15-16 Aug 2012, Melbourne, Australia. solving business problemsWilson, Alan and Johns, Raechel and Miller, Karen W. and Pentecost, Robin (2010) Marketing research: an integrated approach: solving business problems: the value of marketing research. Pearson Education Australia, Frenchs Forest, NSW. ISBN 978144251042 special event entertainmentSit, Jason (2010) Explaining the experiential consumption of special event entertainment in shopping Centres. [Thesis (_PhD/Research)] (Unpublished) special eventsSit, Jason and Johnson Morgan, Melissa and Woodside, Frances M. (2008) How do in-mall entertainment events impact on consumers' shopping mall behaviours? a model of special event entertainment. In: 2008 Global Marketing Conference, 20-23 Mar 2008, Shanghai, China. sponsorsWoodside, Frances M. and Summers, Jane (2010) The role of sponsor brand loyalty in sponsorship arrangements: FMCG context. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Woodside, Frances and Summers, Jane (2008) Packaging exploitation in fast moving consumer goods:consumer processing of sponsorship messages. In: 2008 Global Marketing Conference: Marketing in the Dynamic Global World, 20-23 Mar 2008, Shanghai, China. sponsorshipWoodside, Frances and Summers, Jane (2011) Sponsorship leveraged packaging: an exploratory study in FMCG. Journal of Marketing Communications, 17 (2). pp. 87-105. ISSN 1352-7266 Woodside, Frances M. and Summers, Jane (2010) The role of sponsor brand loyalty in sponsorship arrangements: FMCG context. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Fullerton, Sam and Neale, Larry and Johnson Morgan, Melissa (2010) Australian consumers' attitudes about sports sponsorship during an economic downturn. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA. Woodside, Frances M. (2010) Consumer response to sponsorship leveraged packaging – a fast moving consumer goods context. [Thesis (_PhD/Research)] (Unpublished) Woodside, Frances M. and Summers, Jane (2009) Consumer awareness of sponsorship - a FMCG context. In: ANZMAC 2009: Sustainable Management and Marketing, 30 Nov-2 Dec 2009, Melbourne, Australia. Fullerton, Sam and Johnson Morgan, Melissa (2009) Sports marketing in an economic quagmire. In: 7th Annual Sport Marketing Association Conference (SMA 2009), 28-30 Oct 2009, Cleveland, Ohio. Fullerton, Sam and Johnson Morgan, Melissa and Garland, Ron (2008) A contemporary snapshot of consumer attitudes to sport sponsorship in Australia. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under, 17-19 July 2008, Gold Coast, Australia. Woodside, Frances and Summers, Jane (2008) Packaging exploitation in fast moving consumer goods:consumer processing of sponsorship messages. In: 2008 Global Marketing Conference: Marketing in the Dynamic Global World, 20-23 Mar 2008, Shanghai, China. Woodside, Frances M. and Summers, Jane and Johnson Morgan, Melissa (2007) Sponsorship leveraging improves consumer attitudes and purchase intentions towards the sponsoring brand - but is it relevant for FMCG packaging? In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Woodside, Frances (2007) Consumer response to sponsorship leveraged packaging (SLP) - a FMCG Context. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance: Doctoral Colloquium Writing Workshop, 30 Nov - 2 Dec 2007, Dunedin, New Zealand. sponsorship effectivenessSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. sponsorship leveraged packagingWoodside, Frances M. (2010) Consumer response to sponsorship leveraged packaging – a fast moving consumer goods context. [Thesis (_PhD/Research)] (Unpublished) sportJohnson Morgan, Melissa and Summers, Jane (2012) Sustainability of sport in regional Australia: conceptualising a framework for analysis and decision making. International Journal of Organisational Behaviour, 17 (2). pp. 49-55. Powell, Brendan and Lawley, Meredith and Johnson Morgan, Melissa (2008) I'm not playing anymore: developing a model of why consumers stop playing social sport. In: ANZMAC 2008: Shifting Focus from the Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Johnson Morgan, Melissa and Summers, Jane and Sassenberg, Anne-Marie (2008) The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-19 July 2008, Gold Coast, Australia. Johnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Ghose, Amitabha, (ed.) Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0 sport celebritySassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. sport celebrity brand attributesSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. sport celebrity brand benefitsSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. sport consumerSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. sport consumptionJohnson Morgan, Melissa and Summers, Jane and Jocumsen, Graham (2008) Sports consumption behaviour among generation Y in mainland China. In: Ghose, Amitabha, (ed.) Dynamics of sports marketing. ICFAI University Press, Hyderabad, India, pp. 118-127. ISBN 978-81-314-1602-0 sport fundingJohnson Morgan, Melissa and Summers, Jane (2011) Conceptualising a framework for sport sustainability analysis in regional local governments. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. sporting sponsorsFullerton, Sam and Johnson Morgan, Melissa (2009) Sports marketing in an economic quagmire. In: 7th Annual Sport Marketing Association Conference (SMA 2009), 28-30 Oct 2009, Cleveland, Ohio. sport marketingSummers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. Johnson Morgan, Melissa and Summers, Jane and Sassenberg, Anne-Marie (2008) The impact of negative publicity on: an individual sporting celebrity's brand DNA; the brand DNA of their associated team and/or sport; and attitudes of their sponsors and partners. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-19 July 2008, Gold Coast, Australia. sports celebritySummers, Jane and Johnson Morgan, Melissa (2008) More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations. Public Relations Review, 34 (2). pp. 176-182. ISSN 0363-8111 sports event organisationsSeaton, Sheilagh (2010) Measuring return on marketing investment in non-professional sports event organisations. [Thesis (_PhD/Research)] (Unpublished) sports eventsJohnson Morgan, Melissa and Seaton, Sheilagh and Summers, Jane (2008) Determination of the financial return on marketing investment for sports events in Canada. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 16-20 July 2008, Gold Coast, Australia. sports marketingSassenberg, Anne-Marie and Verreynne, Martie-Louise and Johnson Morgan, Melissa (2012) A sport celebrity brand image: a conceptual model. International Journal of Organisational Behaviour, 17 (2). pp. 108-121. Sassenberg, Anne-Marie and Verreynne, Martie-Louise (2010) A sport celebrity image model: focusing efforts to improve outcomes. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Fullerton, Sam and Neale, Larry and Johnson Morgan, Melissa (2010) Australian consumers' attitudes about sports sponsorship during an economic downturn. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA. Fullerton, Sam and Johnson Morgan, Melissa (2009) Sports marketing in an economic quagmire. In: 7th Annual Sport Marketing Association Conference (SMA 2009), 28-30 Oct 2009, Cleveland, Ohio. Summers, Jane and Johnson Morgan, Melissa (2008) More than just the media: considering the role of public relations in the creation of sporting celebrity and the management of fan expectations. Public Relations Review, 34 (2). pp. 176-182. ISSN 0363-8111 sport sponsorshipSassenberg, Anne-Marie and Johnson Morgan, Melissa (2010) Scandals, sports and sponsors: what impact do sport celebrity transgressions have on consumer's perceptions of the celebrity's brand image and the brand image of their sponsors? In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LA, USA. sports venuesJohnson Morgan, Melissa and Summers, Jane (2011) Conceptualising a framework for sport sustainability analysis in regional local governments. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. sport team identificationVolkov, Michael and Johnson Morgan, Melissa and Summers, Jane (2008) The role of nostalgia in determining consumers' sport team identification. In: 6th Annual Sport Marketing Association Conference: Bridging the Gap: Bringing the World Down Under 6th Annual Sport Marketing Association Conference (SMA 2008), 17-19 July 2008, Gold Coast, Australia. sport teamsVolkov, Michael and Summers, Jane and Johnson Morgan, Melissa (2008) The effect of the category of sport team on the role of nostalgia in an individual supporter's psychological connection to that sport team. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. sport tourismCassidy, Frances and Pegg, Shane (2008) Exploring the motivations for engagement in sport tourism. In: ICES 2008: International Convention & Exposition Summit, 14-16 Feb 2008, Singapore. S&RLGunter, Greg and Hingst, Ray (2011) Autonomic and sense and respond logistics: evidence from the USA and UK. In: AIAC 14: Building on History for the Future, 28 Feb-3 Mar 2011, Melbourne, Australia. SSNPOKong, Eric (2008) The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations. International Journal of Management Reviews, 10 (3). pp. 281-299. ISSN 1460-8545 SSNPOsKong, Eric and Ramia, Gaby (2010) A qualitative analysis of intellectual capital in social service non-profit organisations: a theory-practice divide. Journal of Management and Organization, 16 (5). pp. 656-676. ISSN 1833-3672 stackingSouthey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. staff engagementLawson, Romy and Taylor, Tracy and Fallshaw, Eveline and French, Erica and Hall, Cathy and Kinash, Shelley and Summers, Jane (2011) Hunters and gatherers: strategies for curriculum mapping and data collection for assurance of learning. In: Australian Technology Network Assessment Conference 2011: Meeting the Challenges, 20-21 Oct 2011, Perth, Australia. staff trainingKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 stakeholdersDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) Ulrich, Georges and Sachs, Sybille and Millett, Bruce (2010) Perception, reflection and communication: an empirical case study within the pharmaceutical industry. Corporate Governance, 10 (4). pp. 432-444. ISSN 1472-0701 stakeholders managementWhitty, S. Jonathan (2011) How to train your manager: a Darwinian perspective. In: Bourne, Lynda, (ed.) Advising upwards: a framework for understanding and engaging senior management stakeholders. Gower, Farnham, Surrey, UK, pp. 243-268. ISBN 9780566092497 stakeholder theoryTkaczynski, Aaron and Rundle-Thiele, Sharyn and Beaumont, Narelle (2010) Destination segmentation: a recommended two-step approach. Journal of Travel Research, 49 (2). pp. 139-152. ISSN 0047-2875 Tkaczynski, Aaron (2009) Destination segmentation: a recommended two-step approach. [Thesis (_PhD/Research)] (Unpublished) standardisationBoonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: Zhang, Qingyu, (ed.) E-supply chain technologies and management. Premier Reference Source . Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8 standardsTodhunter, Barrie (2011) Future practitioners of project management – are we disciples of Stanley Kubrick or Ridley Scott? In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. steel marketHetkamp, Michael (2012) Success factors of change management in the European steel market. [Thesis (_PhD/Research)] (Unpublished) stereotypesKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 stigmaWerth, Shalene (2011) Stigma, stress and emotional labour: experiences of women with chronic illness at work. In: 25th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Dialogue Downunder, 1-4 Feb 2011, Auckland, New Zealand. strategicToo, Eric G. (2012) Capability model to improve infrastructure asset performance. Journal of Construction Engineering and Management, 138 (7). pp. 885-896. ISSN 0733-9364 Too, Eric and Too, Linda (2010) Strategic infrastructure asset management: a conceptual framework to identify capabilities. Journal of Corporate Real Estate, 12 (3). pp. 196-208. ISSN 1463-001X strategic capstoneMills, Michael K. (2009) Using the jazz metaphor to teach the strategic capstone course. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. strategic decision-makingMalan, Renee and Erwee, Ronel and Rose, Dennis M. (2009) The importance of individual mental models for strategic thinking in organisations. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. strategic dependencyChimhundu, Ranga (2010) The coexistence of manufacturer brands and retailer brands in FMCG product categories. PhD thesis, University of Otago. strategic foresightvan der Laan, Luke (2008) The imperative of strategic foresight to strategic thinking. Journal of Futures Studies, 13 (1). pp. 21-42. strategic HRMGordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing Planning Organising, Leading and Controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia. strategic human resource managementKong, Eric (2010) Developing organizational knowledge and learning capabilities: synergistic relationships of human capital, strategic human resource management and human resource management. The International Journal of Learning, 17 (5). pp. 63-80. ISSN 1447-9494 Kong, Eric (2010) Strategic relationships of human capital, strategic human resource management and human resource management. In: AAMC 2010: Asian Management: Challenges and Opportunities in Turbulent Times, 12-14 Dec 2010, Macau, China. Kong, Eric and Thomson, S. Bruce (2009) An intellectual capital perspective of human resource strategies and practices. Knowledge Management Research and Practice, 7 (4). pp. 356-364. ISSN 1477-8238 Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. strategic human resource management (SHRM)Kong, Eric and Thomson, S. Bruce (2007) The conceptual connections between intellectual capital, strategic human resource management and human resource management. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. strategic leadershipvan der Laan, Luke (2008) The imperative of strategic foresight to strategic thinking. Journal of Futures Studies, 13 (1). pp. 21-42. strategic managementKong, Eric (2011) The role of intellectual capital in non-profit strategic management: an exploratory study of social service non-profit organisations (SSNPOs) and new public management in Australia. VDM Verlag Dr Muller, Saarbrüchen, Germany. ISBN 978-3-639-30984-3 Kong, Eric (2010) Intellectual capital and non-profit organizations in the knowledge economy: editorial and introduction to special issue. Journal of Intellectual Capital, 11 (2). pp. 97-106. ISSN 1469-1930 Malan, Renee and Erwee, Ronel and Rose, Dennis M. (2009) The importance of individual mental models for strategic thinking in organisations. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Kong, Eric (2008) The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organisations. International Journal of Management Reviews, 10 (3). pp. 281-299. ISSN 1460-8545 Kong, Eric (2008) Intellectual capital and external environment links in organisations: an exploratory study. International Journal of Knowledge Management Studies, 8 (4). pp. 9-17. ISSN 1447-9575 Kong, Eric (2007) Intellectual capital and external environment link in organisations. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. Kong, Eric (2007) Intellectual capital as a strategic tool for organising social services: a qualitative analysis of the Australian non-profit sector. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia . Kong, Eric (2007) The strategic importance of intellectual capital in the non-profit sector. Journal of Intellectual Capital, 8 (4). pp. 721-731. ISSN 1469-1930 strategic marketingMills, Michael K. (2008) Teaching strategic marketing: applying the jazz metaphor. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. strategic orientationMills, Michael K. (2012) Marketing planning challenges in international business: a managerial analysis framework for regional and global strategy development considerations. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. strategic planningInnes, Peter and Wiesner, Retha (2011) The role of strategic planning and HR managerial involvement and types and sources of analytic information on SME performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia. Su, Ying and Al-Hakim, Latif (2010) System dynamics modeling for green IT strategies: SAP sustainability development case. In: CESCE 2010: International Conference on Challenges in Environmental Science and Computer Engineering, 6-7 Mar 2010, Wuhan, China. strategic postureRoxas, Banjo G. (2008) An institutional analysis of strategic posture. Journal of Business and Governance, 10 (2). pp. 3-18. ISSN 0119-9161 Roxas, Hernan Banjo G. and Lindsay, Valerie and Ashill, Nicholas and Victorio, Antong (2008) Institutional analysis of strategic choice of micro, small and medium enterprises: development of a conceptual framework. Singapore Management Review, 30 (2). pp. 47-72. ISSN 0129-5977 strategic thinkingMalan, Renee (2011) Exploring the interconnectedness among strategy development, shared mental models, organisational learning and organisational change. International Journal of Learning and Change, 5 (3/4). pp. 227-241. ISSN 1740-2875 Malan, Renee (2010) The role of shared mental models of strategic thinking in the development of organisational strategy. [Thesis (_PhD/Research)] (Unpublished) Malan, Renee and Erwee, Ronel and Rose, Dennis M. (2009) The importance of individual mental models for strategic thinking in organisations. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. van der Laan, Luke (2008) The imperative of strategic foresight to strategic thinking. Journal of Futures Studies, 13 (1). pp. 21-42. strategiesBelbin, Cheryl (2011) Employee perceptions of workforce retention strategies in a health system. [Thesis (_PhD/Research)] (Unpublished) strategyvan der Laan, Luke (2010) Foresight competence and the strategic thinking of strategy-level leaders. [Thesis (_PhD/Research)] (Unpublished) Gurney, Tiana (2009) Marketing strategy and organisational strategy: a study of regional private hospitals. [Thesis (_PhD/Research)] (Unpublished) strategy adaptationSibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Factors that distinguish proactive versus reactive exporters: decisions by export firms in a developing country. Journal of Global Marketing, 24 (1). pp. 69-84. ISSN 0891-1762 Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Adaptation of export marketing strategy in Zimbabwean export firms. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. strategy and cognitionMalan, Renee and Erwee, Ronel and Rose, Dennis M. (2009) The importance of individual mental models for strategic thinking in organisations. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. strategy developmentKong, Eric (2009) Harnessing knowledge for innovation in social enterprises: an intellectual capital perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, IL. United States. strategy level leadersVan der Laan, Lucas and Erwee, Ronel (2012) Foresight styles assessment: a valid and reliable measure of dimensions of foresight competence? Foresight, 14 (5). pp. 374-386. ISSN 1463-6689 van der Laan, Luke and Erwee, Ronel (2010) Foresight styles of strategy level leaders. In: ANZAM 2010: Managing for Unknowable Futures, 8-10 Dec 2010, Adelaide, Australia. stressful eventsAl-Hakim, Latif (2011) Surgical flow disruption: measurement and impact of stressful events in the operating room. World Journal of Surgery, 35 (4). pp. 929-930. ISSN 0364-2313 structural equation modelingBaksh, Abdul M. (2010) Organizational commitment of managerial employees: a unified theory and antecedents. [Thesis (_PhD/Research)] (Unpublished) structural equation modellingVan der Laan, Lucas and Erwee, Ronel (2012) Foresight styles assessment: a valid and reliable measure of dimensions of foresight competence? Foresight, 14 (5). pp. 374-386. ISSN 1463-6689 Miller, Karen W. (2007) Investigating the idiosyncratic nature of brand value. Australasian Marketing Journal, 15 (2). pp. 81-96. ISSN 1441-3582 structuresMurray, Peter A. and Syed, Jawad and Roberts, Zeynep (2009) Structures of learning for dynamic markets. Management Decision, 47 (2). pp. 271-288. ISSN 0025-1747 student engagementRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) Challenging first year marketing students using a tournament style competition. In: 2008 Annual Conference of the Academy of Marketing Science: Creating Value in a Global Marketplace, 28-31May 2008, Vancouver, British Columbia, Canada. student experienceLawson, Kym and Werth, Shalene and Dunn, Peter and d'Abadie, Danielle (2008) The impact of disabilities and long-term medical conditions on the student learning experience at USQ. In: Pathways 9, 02-05 Dec 2008, Melbourne, Australia. success factorsNg, Eric (2012) An empirical study on the success factors of supplier-distributor relationships. Contemporary Management Research, 8 (2). pp. 161-180. ISSN 1813-5498 Saghatforoush, Ehsan and Trigunarsyah, Bambang and Too, Eric (2012) Assessment of operability and maintainability success factors in provision of extended constructability principles. In: 9th International Congress on Civil Engineering, 8-10 May 2012, Isfahan, Iran. Ng, Eric (2011) Sustainable supplier-distributor relationships: insights from Australian agribusinesses. In: 2011 International Conference on Marketing Studies (ICMS 2011), 10-11 Sept 2011, Kuala Lumpur, Malaysia. summative assessmentMcNamara, Noeleen and Barnett, Eola (2012) Learning in law: using MCQs for summative assessment in core law courses. International Journal of Organisational Behaviour, 17 (3). pp. 46-61. supermarketChimhundu, Ranga (2008) Manufacturer and retailer brand innovation in grocery packaged goods categories. In: 12th Annual Waikato Management School Student Research Conference, 20 Oct 2008, Hamilton, New Zealand. supplementary serviceHume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 supplementary service qualityHume, Margee and Sullivan Mort, Gillian (2010) The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts. Journal of Services Marketing, 24 (2). pp. 170-182. ISSN 0887-6045 supplierDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) supplier-distributor relationshipsNg, Eric (2012) An empirical study on the success factors of supplier-distributor relationships. Contemporary Management Research, 8 (2). pp. 161-180. ISSN 1813-5498 Ng, Eric (2011) Sustainable supplier-distributor relationships: insights from Australian agribusinesses. In: 2011 International Conference on Marketing Studies (ICMS 2011), 10-11 Sept 2011, Kuala Lumpur, Malaysia. supplier powerChimhundu, Ranga and Hamlin, Robert P. and McNeill, Lisa (2010) Impact of manufacturer brand innovation on retailer brands. International Journal of Business and Management, 5 (9). pp. 10-18. ISSN 1833-3850 supplier selection criteriaNg, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X supply chainAl-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937 Latip, Nor Azrin Md and Al-Hakim, Latif (2011) The influence of technological capability on inter-firm relationship performance: an exploratory study of Malaysian manufacturers. In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing, 11-13 Nov 2011, Hangzhou, China. Too, Eric G. (2011) Capability for infrastructure asset capacity management. International Journal of Strategic Property Management, 15 (2). pp. 139-151. ISSN 1648-715X Ng, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X Hingst, Raymond D. and Gunter, Greg (2010) Autonomic and sense and respond logistics: the 'foxhole to factory to foxhole' continuum of combat service support. The Australian Army Journal, 7 (1). pp. 57-69. ISSN 1448-2843 Paterson, Ian and Maguire, Heather and Al-Hakim, Latif (2008) Analysing trust as a means of improving the effectiveness of the virtual supply chain. International Journal of Networking and Virtual Organisations, 5 (3/4). pp. 325-348. ISSN 1470-9503 supply chain managementLatip, Nor Azrin Md (2012) The impact of technological capability on power, trust and inter-firm relationship performance. [Thesis (_PhD/Research)] (Unpublished) Al-Hakim, Latif and Singh, Soin (2009) Managing supply chain at high technology companies. In: COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation, 21-23 Nov 2009, Beijing, China. Boonyathan, Patcharee and Al-Hakim, Latif (2009) Procedure for modeling and improving E-SCM processes. In: Lee, In, (ed.) Electronic business: concepts, methodologies, tools, and applications. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 482-503. ISBN 9781605660561 Abdullah, Nik Ab Halim Nik and Al-Hakim, Latif (2008) The role of trust and dependency on e-procurement adoption: an empirical analysis. In: 9th International Business Research Conference, 24-26 Nov 2008, Melbourne, Australia. Maguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. supportersVolkov, Michael and Summers, Jane and Johnson Morgan, Melissa (2008) The effect of the category of sport team on the role of nostalgia in an individual supporter's psychological connection to that sport team. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. surface actingDallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. surgeonAl-Hakim, Latif and Sevdalis, Nick and Arora, Sonal (2012) On surgical disruption: rating, expected operative time or actual wasted time - some comments on Gillepsie et al (2012). BMJ Quality and Safety, 21 (6). p. 532. surgeryAl-Hakim, Latif and Gong, Xiao Yan (2012) On the day of surgery: how long does preventable disruption prolong the patient journey? International Journal of Health Care Quality Assurance, 25 (4). pp. 322-342. ISSN 0952-6862 Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 surgery managementAl-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457 surgery management processAl-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Al-Hakim, Latif, (ed.) Web mobile based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7 surgical disruptionAl-Hakim, Latif and Sevdalis, Nick and Arora, Sonal (2012) On surgical disruption: rating, expected operative time or actual wasted time - some comments on Gillepsie et al (2012). BMJ Quality and Safety, 21 (6). p. 532. Al-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 surgical flowAl-Hakim, Latif (2011) Surgical flow disruption: measurement and impact of stressful events in the operating room. World Journal of Surgery, 35 (4). pp. 929-930. ISSN 0364-2313 surgical operationsAl-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 surgical proceduresAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 surgical timeAl-Hakim, Latif (2008) Surgical disruption: information quality perspective. International Journal of Information Quality, 2 (2). pp. 192-204. ISSN 1751-0457 survey modesRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 survey researchRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 survivalDahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) sustainabilityJohnson Morgan, Melissa and Summers, Jane (2012) Sustainability of sport in regional Australia: conceptualising a framework for analysis and decision making. International Journal of Organisational Behaviour, 17 (2). pp. 49-55. Cadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 Mills, Michael K. and Quinn, Andrea J. (2012) Innovation in the teaching of sustainability in the business classroom via a combined model of experiential learning, reflective practice and metaphor. International Journal of Organisational Behaviour, 17 (3). pp. 4-7. Mills, Michael and Quinn, Andrea (2011) Fostering improved learning about sustainability. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Beaumont, Narelle (2011) The third criterion of ecotourism: are ecotourists more concerned about sustainability than other tourists? Journal of Ecotourism, 10 (2). pp. 135-148. ISSN 1472-4049 Wiesner, Retha and Chadee, Doren and Best, Peter (2011) Insights into sustainability change management from an organisational learning perspective: learning from SME sustainability champions. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011), 15-18 Feb 2011, Kuala Lumpur, Malaysia . Hume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516 Rose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647 Beaumont, Narelle (2010) Identifying the ecotourist market using the core criteria of ecotourism: is there a true ecotourist that seeks nature, learning and sustainability? In: CAUTHE 2010: Challenge the Limits, 8-11 Feb 2010, Hobart, Tasmania. Alcaraz, Celeste and Hume, Margee and Sullivan Mort, Gillian (2009) Creating sustainable practice in a museum context: adopting service-centricity in non-profit museums. Australasian Marketing Journal, 17 (4). pp. 219-229. ISSN 1441-3582 Battisti, Martina and Roxas, Hernan Banjo (2009) Sustainability from the perspective of the small firm owner-manager. In: Sustainability Conference 2009: The Sustainability Debate - The Way Forward, 12-13 Nov 2009, Auckland, New Zealand. Sullivan Mort, Gillian and Hume, Margee (2009) Editorial to special issue: Sustainabiity, social entrepreneurship and social change. Australasian Marketing Journal, 17 (4). pp. 189-191. ISSN 1441-3582 Gunter, Greg and Hingst, Ray (2009) Project sustainability management and technology. In: PMOz 2009 Incorporating the PMI Australia National Conference: Projects Sustaining the Future, 10-12 Aug 2009, Canberra, Australia. sustainability championsChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 sustainability initiativesChadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 sustainable businessBattisti, Martina and Roxas, Hernan Banjo (2009) Sustainability from the perspective of the small firm owner-manager. In: Sustainability Conference 2009: The Sustainability Debate - The Way Forward, 12-13 Nov 2009, Auckland, New Zealand. sustainable developmentRoxas, Banjo and Lindsay, Val (2012) Social desirability bias in survey research on sustainable development in small firms: an exploratory analysis of survey mode effect. Business Strategy and the Environment, 21 (4). pp. 223-235. ISSN 0964-4733 Chadee, Doren and Wiesner, Retha and Roxas, Banjo (2011) Environmental sustainability change management in SMEs: learning from sustainability champions. International Journal of Learning and Change, 5 (3/4). pp. 194-207. ISSN 1740-2875 Su, Ying and Al-Hakim, Latif (2010) System dynamics modeling for green IT strategies: SAP sustainability development case. In: CESCE 2010: International Conference on Challenges in Environmental Science and Computer Engineering, 6-7 Mar 2010, Wuhan, China. sustainable livingCadman, Tim and Hume, Margee (2012) Developing sustainable governance systems for regional sustainability programmes and 'green' business practices: the case of 'green' timber. In: Tortora, Marco, (ed.) Sustainable systems and energy management at the regional level: comparative approaches. Information Science Reference (IGI Global), Hershey, PA, USA, pp. 365-382. ISBN 9781613503447 SwissKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) SwitzerlandKüenzi, Stefan (2011) Perception of IT leadership and IT capability for competitive advantage in the Swiss financial sector. [Thesis (_PhD/Research)] (Unpublished) system of relationshipsHume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 system theorySu, Ying and Al-Hakim, Latif (2010) System dynamics modeling for green IT strategies: SAP sustainability development case. In: CESCE 2010: International Conference on Challenges in Environmental Science and Computer Engineering, 6-7 Mar 2010, Wuhan, China. tablet computingNooriafshar, Mehryar (2010) A comparative study of human teacher and computer teacher. In: 2nd Asian Conference on Education: Internationalization or Globalization? (ACE2010), 2-5 Dec 2010, Osaka, Japan. TaiwanNg, Eric (2010) Understanding B2B supplier selection relationships: the case of Taiwan agribusinesses. Journal of Business-to-Business Marketing, 17 (2). pp. 149-172. ISSN 1051-712X Ng, Eric (2008) A dyad perspective of buyer-seller relationships - the case of Taiwan agribusinesses. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. TAMAlly, Mustafa and Gardiner, Michael (2012) Application and device characteristics as drivers for smart mobile device adoption and productivity. International Journal of Organisational Behaviour, 17 (4). pp. 35-47. task performance and analysisAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 teachingMills, Michael K. (2008) Teaching strategic marketing: applying the jazz metaphor. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. teaching innovationRundle-Thiele, Sharyn R. and Kuhn, Kerri-Ann L. (2008) Challenging first year marketing students using a tournament style competition. In: 2008 Annual Conference of the Academy of Marketing Science: Creating Value in a Global Marketplace, 28-31May 2008, Vancouver, British Columbia, Canada. teaching pedagogySouthey, Kim and Lynch, Bernadette and Werth, Shalene and Hammer, Sara (2007) A feminine approach to teaching a large, first year university course: and everyone lived happily ever after! In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. teaching strategiesLynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22. team developmentHingst, Ray (2012) The influence of the military posting cycle on group formation and team development in the Australian Defence Force. In: 11th World Congress of the International Federation of Scholarly Associations of Management, 26-29 June 2012, Limerick, Ireland. team performanceMurray, Peter A. and Millett, Bruce (2011) Learning behaviour, team contexts and team performance. In: 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (QIK 2011) , 15-18 Feb 2011, Kuala Lumpur, Malaysia. Murray, Peter A. and Millett, Bruce (2011) The influence of learning behaviour on team adaptability. International Journal of Learning and Change, 5 (3/4). pp. 257-270. ISSN 1740-2875 team processesHingst, Raymond D. and Lowe, Kevin B. (2008) Taylorism, targets, technology and teams - compatible concepts? Evidence from a US call centre. International Review of Business Research Papers, 4 (5). pp. 157-165. ISSN 1832-9543 technicalRose, Dennis Michael and Gordon, Ray (2010) Retention practices for engineering and technical professionals in an Australian public agency. Australian Journal of Public Administration, 69 (3). pp. 314-325. ISSN 0313-6647 technological capabilityLatip, Nor Azrin Md (2012) The impact of technological capability on power, trust and inter-firm relationship performance. [Thesis (_PhD/Research)] (Unpublished) Latip, Nor Azrin Md and Al-Hakim, Latif (2011) The influence of technological capability on inter-firm relationship performance: an exploratory study of Malaysian manufacturers. In: COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing, 11-13 Nov 2011, Hangzhou, China. technologyNooriafshar, Mehryar (2012) Technology in diabetes management. Asian Journal of Natural and Applied Sciences, 1 (3). pp. 33-38. ISSN 2186-8468 Nooriafshar, Mehryar (2012) Educational applications of the emerging technologies available on handheld devices such as iPad and iPhone. Asian Journal of Management Sciences & Education, 1 (1). pp. 5-11. ISSN 2186-8441 Nooriafshar, Mehryar (2011) New and emerging applications of tablet computers such as iPad in mathematics and science education. In: 11th International Conference of the Mathematics Education into the 21st Century Project: Turning Dreams into Reality: Transformations and Paradigm Shifts in Mathematics Education, 11-17 Sept 2011, Grahamstown, South Africa. Todhunter, Barrie (2011) E=MC2 (Education = meaningful constructivist collaboration). In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2-5 Aug 2011, Sydney, Australia. Nooriafshar, Mehryar (2010) A comparative study of human teacher and computer teacher. In: 2nd Asian Conference on Education: Internationalization or Globalization? (ACE2010), 2-5 Dec 2010, Osaka, Japan. Birch, Dawn (2009) PowerPoint with audio: a breeze to enhance the student learning experience. e-Journal of Business Education and Scholarship of Teaching, 3 (1). pp. 36-42. ISSN 1835-9132 Birch, Dawn and Sankey, Michael D. (2008) Drivers for and obstacles to the development of interactive multimodal technology-mediated distance higher education courses. International Journal of Education and Development Using Information and Communication Technology, 4 (1). pp. 1-10. ISSN 1814-0556 technology adoptionAlly, Mustafa and Gardiner, Michael (2012) Application and device characteristics as drivers for smart mobile device adoption and productivity. International Journal of Organisational Behaviour, 17 (4). pp. 35-47. technology-mediatedBirch, Dawn and Burnett, Bruce (2009) Advancing e-learning policy and practice: influences on academics' adoption, integration and development of multimodal e-learning courses. In: Stansfield, Mark and Connolly, Thomas, (eds.) Institutional transformation through best practices in virtual campus development: advancing e-learning policies. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 65-80. ISBN 978-1-60566-358-6 Birch, Dawn and Burnett, Bruce (2009) Bringing academics on board: encouraging institution-wide diffusion of e-learning environments. Australasian Journal of Educational Technology, 25 (1). pp. 117-134. ISSN 1449-3098 Birch, Dawn and Burnett, Bruce (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. Japanese Journal of Educational Media Research, 15 (1). pp. 43-60. ISSN 1340-9352 Birch, Dawn (2008) Interactive multimodal technology-mediated distance education courses: the academic's perspective. In: 2008 Academy of Marketing Annual Conference, 8-10 July 2008, Aberdeen, Scotland. technology: quantitative: teachingNooriafshar, Mehryar (2009) Balancing the use of technology and traditional approaches in teaching mathematics within business courses. In: 10th International Conference of the Mathematics Education into the 21st Century Project: Models in Developing Mathematics Education, 11-17 Sep 2009, Dresden, Germany. teenagersSummers, Jane (2010) Assessing the applicability of the sport fan motivation scale for Australian teenage sport consumers. In: 8th Annual Sports Marketing Association Conference: Sport Marketing Strategies in Hard Times (SMA 2010), 26-29 Oct 2010, New Orleans, LO. United States. telemedicineSu, Ying and Yin, Ling and Al-Hakim, Latif (2011) Ephone: embedded cardiac care device in mobile phone. Sensor Letters, 9 (5). pp. 1974-1978. ISSN 1546-198X tertiary educationBirch, Dawn and Volkov, Michael (2007) Assessment of online reflections: engaging english second language (ESL) students. Australasian Journal of Educational Technology, 23 (3). pp. 291-306. ISSN 1449-3098 tertiary studyWerth, Shalene (2012) Negative events, positive outcomes: improving labour force outcomes via tertiary study for individuals with disability and chronic illness. Australian Bulletin of Labour, 38 (4). pp. 345-366. ISSN 0311-6336 Werth, Shalene (2008) Putting chronically-ill university students into the research limelight. In: Henderson, Robyn and Danaher, Patrick Alan, (eds.) Troubling terrains: tactics for traversing and transforming contemporary educational research. Post Pressed, Brisbane, Australia, pp. 67-75. ISBN 9781921214318 Thai employeesYukongdi, Vimolwan (2010) A study of Thai employees' preferred leadership style. Asia Pacific Business Review, 16 (1-2). pp. 161-181. ISSN 1360-2381 ThailandYukongdi, Vimolwan (2009) The changing face of women managers in Thailand. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 199-223. ISBN 0-415-43767-9 Yukongdi, Vimolwan (2008) Trade unions in Thailand: declining strength and influence. In: Benson, John and Zhu, Ying, (eds.) Trade unions in Asia: an economic and sociological analysis. Taylor & Francis (Routledge), London and New York, pp. 216-234. ISBN 978-0-415-41007-6 Thailand and Indonesian subsidiariesStehle, Wolfgang and Erwee, Ronel (2007) Transfer of human resource practices from German multinational enterprises to Asian subsidiaries. Research and Practice in Human Resource Management, 15 (1). pp. 63-88. ISSN 0218-5180 theatreHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) A great show alone won't bring them back. In: VIth International Congress on Public and Non-profit Marketing (AIMPN2007), 14-15 June 2007, Braga, Portugal. theatre patronageHume, Margee and Winzar, Hume and Sullivan Mort, Gillian (2007) A great show alone won't bring them back. In: VIth International Congress on Public and Non-profit Marketing (AIMPN2007), 14-15 June 2007, Braga, Portugal. theftRoxas, Banjo and Chadee, Doren and Erwee, Ronel (2012) Effects of rule of law on firm performance in South Africa. European Business Review, 24 (5). pp. 478-492. ISSN 0955-534X the value of research to businessWilson, Alan and Johns, Raechel and Miller, Karen W. and Pentecost, Robin (2010) Marketing research: an integrated approach: solving business problems: the value of marketing research. Pearson Education Australia, Frenchs Forest, NSW. ISBN 978144251042 threat-rigidity hypothesisKo, Stephen and Kong, Eric (2009) Mapping out social enterprises development: a framing perspective. In: AOM 2009: Green Management Matters, 7-11 Aug 2009, Chicago, Il. United States. time factorsAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 top managementChadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA. Chadee, Doren and Raman, Revti (2009) The influence of top management global orientation and partnership quality on the performance of offshore information technology service providers in India. In: AIB 2009: Is the World Flat or Spiky? Implications for International Business, 27-30 Jun 2009, San Diego, USA. top management teamKong, Eric and Chadee, Doren and Raman, Revti (2012) Social intelligence and top management team: an exploratory study of external knowledge acquisition for strategic change in global IT service providers in India. International Journal of Learning and Change, 6 (1/2). pp. 1-17. ISSN 1740-2875 Kong, Eric (2011) Top management team and external knowledge acquisition for sustainability in Indian startup firms. In: IHRD 2011: Human Resource Development for Sustainability , 28-30 Sep 2011, Taipei, Taiwan. touch screensAlly, Mustafa and Gardiner, Michael (2011) (MiMDs): giving the mobile phone the finger. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. tourismCassidy, Frances and Hume, Margee and Chadee, Doren (2011) Establishing a conceptual model for the sustainable wine district. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Cassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia. Cassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia. Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Insights into how regional tourism operators view their markets. International Journal of Organisational Behaviour, 13 (1). pp. 16-27. Tkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2008) Tourism community views on destination positioning: a case study. In: CAUTHE 2008: Where the Bloody Hell Are We?, 11-14 Feb 2008, Gold Coast, Australia. tourism developmentCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 tourism managementCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 tourism marketCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 Tkaczynski, Aaron (2009) Destination segmentation: a recommended two-step approach. [Thesis (_PhD/Research)] (Unpublished) tourism officersBeaumont, Narelle and Dredge, Dianne (2010) Local tourism governance: a comparison of three network approaches. Journal of Sustainable Tourism, 18 (1). pp. 7-28. ISSN 0966-9582 tourism SMEsZeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. Working Paper. University of Southern Queensland, Toowoomba, Australia. Zeppel, Heather and Beaumont, Narelle (2012) The new green age: carbon mitigation by Queensland tourism enterprises. In: CAUTHE 2012: The New Golden Age of Tourism and Hospitality, 6-9 Feb 2012, Melbourne, Australia. Zeppel, Heather and Beaumont, Narelle (2011) Carbon mitigation by environmentally certified tourism operators. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. tourism stakeholdersTkaczynski, Aaron and Rundle-Thiele, Sharyn R. and Beaumont, Narelle (2009) Segmentation: a tourism stakeholder view. Tourism Management, 30 (2). pp. 169-175. ISSN 0261-5177 tourist attractionCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 tourist behaviourCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 Cassidy, Frances and Pegg, Shane (2008) Exploring the motivations for engagement in sport tourism. In: ICES 2008: International Convention & Exposition Summit, 14-16 Feb 2008, Singapore. tourist destinationCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 trade unionsYukongdi, Vimolwan (2008) Trade unions in Thailand: declining strength and influence. In: Benson, John and Zhu, Ying, (eds.) Trade unions in Asia: an economic and sociological analysis. Taylor & Francis (Routledge), London and New York, pp. 216-234. ISBN 978-0-415-41007-6 trade unions in AsiaYukongdi, Vimolwan (2008) Trade unions in Thailand: declining strength and influence. In: Benson, John and Zhu, Ying, (eds.) Trade unions in Asia: an economic and sociological analysis. Taylor & Francis (Routledge), London and New York, pp. 216-234. ISBN 978-0-415-41007-6 traineesWiesner, Retha and Millett, Bruce and Zhang, Yahua (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland, Brisbane, Australia. trainingKerr, Don and Burgess, Kevin J. and Houghton, Luke and Murray, Peter A. (2012) Improving training in enterprise resource planning systems implementation through communities of practice. International Journal of Learning and Change, 6 (3/4). pp. 207-222. ISSN 1740-2875 Todhunter, Barrie (2011) Future practitioners of project management – are we disciples of Stanley Kubrick or Ridley Scott? In: 25th IPMA World Congress: Project Management - Delivering the Promise, 9-12 Oct 2011, Brisbane, Australia. Todhunter, Barrie (2011) E=MC2 (Education = meaningful constructivist collaboration). In: PMOz 2011 Incorporating the PMI Australia National Conference: Project Management at the Speed of Light, 2-5 Aug 2011, Sydney, Australia. Pedersen, Cec and Smith, Andrew (2011) Learning and development. In: Kramar, Robin and Bartram, Timothy and De Cieri, Helen, (eds.) Human resource management: strategy, people, performance, 4th ed. McGraw-Hill Australia, Sydney, Australia, pp. 382-427. ISBN 9780070287112 Todhunter, Barrie (2010) Project management - the high ground of professionalism or the swamp of the real world. In: PMOz 2010 Incorporating the PMI Australia National Conference: Building on the Global Recovery, 23-26 Aug 2010, Brisbane, Australia. Dallimore, Karen (2008) Does emotional regulation training work during angry service encounters? In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. training frameworksKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 training outputsKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 training practicesErwee, Ronel and Palmke, Haridass (2008) Hiring, training and development practices in German and Indian manufacturing companies. In: ANZAM 2008: Managing in the Pacific Century, 2-5 Dec 2008, Auckland, New Zealand. training processesKerr, Don and Murray, Peter A. and Burgess, Kevin (2012) From training to learning in enterprise resource planning systems. International Journal of Learning and Change, 6 (1/2). pp. 18-32. ISSN 1740-2875 training strategiesWiesner, Retha and Millett, Bruce and Zhang, Yahua (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland, Brisbane, Australia. transformationFry, Simon (2007) The third transformation of Lao industrial relations. In: 14th Annual Conference of the International Employment Relations Association: Family Friendly Employment Practices and Policies, 19-23 June 2006, Hong Kong. transitionSouthey, Kim and Lynch, Bernadette and Werth, Shalene and Hammer, Sara (2007) A feminine approach to teaching a large, first year university course: and everyone lived happily ever after! In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. transparencyMaguire, Heather (2008) Extending the boundaries of IQ: can collaboration with information management improve corporate governance? International Journal of Information Quality, 5 (3/4). pp. 325-348. ISSN 1751-0457 travel agency selectionNg, Eric (2009) An exploratory study on the use of information sources by consumers to select Australian regional travel agencies. Journal of Hospitality Marketing and Management, 18 (1). pp. 26-43. ISSN 1936-8623 travel behaviourCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 travel information sourcesNg, Eric (2009) An exploratory study on the use of information sources by consumers to select Australian regional travel agencies. Journal of Hospitality Marketing and Management, 18 (1). pp. 26-43. ISSN 1936-8623 trustAl-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937 Somogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062 Dahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) Ulrich, Georges and Sachs, Sybille and Millett, Bruce (2010) Perception, reflection and communication: an empirical case study within the pharmaceutical industry. Corporate Governance, 10 (4). pp. 432-444. ISSN 1472-0701 Lu, Wu and Al-Hakim, Latif (2009) Collaboration in the era of internationalization: a Chinese case. In: 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Managing Virtual Organisations and Information in the Era of Globalisation (COINFO'09), 21-23 Nov 2009, Beijing, China. Chua, Roberta Li and Cockfield, Geoff and Al-Hakim, Latif (2008) Factors affecting trust within Australian beef supply chain. In: ICLS 2008: Effective Supply Chain and Logistic Management for Sustainable Development, 26-28 Nov 2008, Bangkok, Thailand. Maguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. trust dimensionsAl-Hakim, Latif (2011) Trust and information quality: performance gap analysis. International Journal of Information Quality, 2 (4). pp. 359-372. ISSN 1751-0457 trust factorsPaterson, Ian and Maguire, Heather and Al-Hakim, Latif (2008) Analysing trust as a means of improving the effectiveness of the virtual supply chain. International Journal of Networking and Virtual Organisations, 5 (3/4). pp. 325-348. ISSN 1470-9503 turnoverBelbin, Cheryl and Erwee, Ronel and Wiesner, Retha (2012) Employee perceptions of workforce retention strategies in a health system. Journal of Management and Organization, 18 (5). pp. 747-765. ISSN 1833-3672 twostep cluster analysisTkaczynski, Aaron and Rundle-Thiele, Sharyn and Beaumont, Narelle (2010) Destination segmentation: a recommended two-step approach. Journal of Travel Research, 49 (2). pp. 139-152. ISSN 0047-2875 TwoStep® cluster analysisTkaczynski, Aaron (2009) Destination segmentation: a recommended two-step approach. [Thesis (_PhD/Research)] (Unpublished) u-healthcareSu, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. unfair dismissalSouthey, Kim (2012) An occupational and gendered review of reinstatement and compensation for unfairly dismissed workers. International Journal of Organisational Behaviour, 17 (2). pp. 35-48. Southey, Kim (2012) A framework for investigating participant perceptions of unfair dismissal conciliation conferences. In: 26th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Reorganizing Work, 8-10 Feb 2012, Gold Coast, Australia. Southey, Kim and Fry, Simon (2012) Neutrality in the Tribunal: an insular debate or a valid concern? In: Abbott, Keith and Hearn-MacKinnon, Bruce and Morris, Leanne and Saville, Kerrie, (eds.) Fair work act: revision or restitution. Heidelberg Press, Heidelberg, Victoria, Australia, pp. 103-125. ISBN 978-1-920889-52-4 Southey, Kim (2011) Compensation equity in unfair dismissal. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Southey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. Southey, Kim (2010) A typology of employee explanations of misbehaviour: an analysis of unfair dismissal cases. Journal of Industrial Relations, 52 (1). pp. 81-102. ISSN 0022-1856 Southey, Kim and Innes, Peter (2010) Gender and firmographic effects in unfair dismissal arbitration. In: 10th Annual Pacific Employment Relations Association Conference, 15-18 Nov 2010, Gold Coast, Qld, Australia. Southey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. Southey, Kim (2007) The Achilles' heel of unfair dismissal arbitration in Australian SME's. In: 30th Annual ISBE Conference: International Entrepreneurship, 7-9 Nov 2007, Glasgow, Scotland. unified theoryBaksh, Abdul M. (2010) Organizational commitment of managerial employees: a unified theory and antecedents. [Thesis (_PhD/Research)] (Unpublished) unionSouthey, Kim and Fry, Simon (2010) Stacking the Commission: has it occurred and does it matter in unfair dismissal arbitration? In: AIRAANZ 2010: Work in Progress: Crises, Choices and Continuity, 3-5 Feb 2010, Sydney, Australia. universitiesMcGill, Phyllis and Lye, Ashley and Rundle-Thiele, Sharyn (2007) Exploring the barriers to bequests in wills to Australian universities. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. universityLawson, Kym and Werth, Shalene and Dunn, Peter and d'Abadie, Danielle (2008) The impact of disabilities and long-term medical conditions on the student learning experience at USQ. In: Pathways 9, 02-05 Dec 2008, Melbourne, Australia. university cultureMalan, Renee and Erwee, Ronel and Van Rensburg, Henriette and Danaher, Patrick (2012) Cultural diversity: impact on the doctoral candidate-supervisor relationship. International Journal of Organisational Behaviour, 17 (1). pp. 1-14. University of Southern QueenslandPedersen, Cec and White, Robert and Smith, Don (2010) Usage of online asssessment in the Faculty of Business: report and recommendations. Project Report. Unpublished. (Submitted) Todhunter, Barrie James (2009) Guiding principles for the development of a conceptual framework for postgraduate distance education in project management. [Thesis (_PhD/Research)] (Unpublished) Lynch, Bernadette and Werth, Shalene (2007) Students with low entry scores succeed at university. International Journal of Pedagogies and Learning, 3 (3). pp. 14-22. university participationLawson, Kym and Werth, Shalene and Dunn, Peter and d'Abadie, Danielle (2008) The impact of disabilities and long-term medical conditions on the student learning experience at USQ. In: Pathways 9, 02-05 Dec 2008, Melbourne, Australia. valueHume, Margee (2009) Repurchase intent in the experiential context: using an operations and marketing perspective to invesitgate the cultural performing arts. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-2758-7; 3838327586 Hume, Margee (2008) Developing a conceptual model for repurchase intention in the performing arts: the roles of emotion, core service and service delivery. International Journal of Arts Management, 10 (2). pp. 40-55. ISSN 1480-8986 Hume, Margee and Sullivan Mort, Gillian (2008) Understanding the role of involvement in customer repurchase of the performing arts. Journal of Nonprofit and Public Sector Marketing, 20 (2). pp. 299-328. ISSN 1049-5142 value analysisHume, Margee and Sullivan Mort, Gillian (2008) Satisfaction in performing arts: the role of value? European Journal of Marketing, 42 (3/4). pp. 311-326. ISSN 0309-0566 value stream mapping: lean manufacturingNazemi, Shamsodin and Nooriafshar, Mehryar and Ghabool, Zahra (2009) Application of value stream mapping in improving the service processes of a dental clinic. In: 2009 India-USA Global Business and Networking Strategy Conference, 12-14 Jun 2009, Chennai, India. VanuatuCassidy, Frances and Pegg, Shane (2011) The outer islands of Vanuatu: is there a synergy between tourists and locals? In: 4th International Colloquium on Business & Management, 24-27 Jan 2011, Bangkok, Thailand. Cassidy, Frances (2009) A socio-demographic profile of visitors to the South Pacific outer islands of Vanuatu. In: International Convention and Expo Summit 2009, 18-20 May 2009, Hong Kong. VCHingst, Raymond D. (2008) Face value. HR Monthly . pp. 40-43. ISSN 1324-4027 VC protocolsHingst, Raymond D. (2008) Face value. HR Monthly . pp. 40-43. ISSN 1324-4027 videoconferenceHingst, Raymond D. (2008) Face value. HR Monthly . pp. 40-43. ISSN 1324-4027 virtual corporationPedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398 virtual managerPedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398 virtual organisationsPaterson, Ian and Maguire, Heather and Al-Hakim, Latif (2008) Analysing trust as a means of improving the effectiveness of the virtual supply chain. International Journal of Networking and Virtual Organisations, 5 (3/4). pp. 325-348. ISSN 1470-9503 Maguire, Heather and Paterson, Ian and Al-Hakim, Latif (2007) The soft side of supply chain management: the importance of trust. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia. virtual organizationPedersen, Cec and Nagengast, Johann (2008) The virtues of the virtual organization. Strategic HR Review, 7 (3). pp. 19-25. ISSN 1475-4398 virtual teamsBehrend, Frank D. and Erwee, Ronel (2009) Mapping knowledge flows in virtual teams with SNA. Journal of Knowledge Management, 13 (4). pp. 99-114. ISSN 1367-3270 virtual universitiesBirch, Dawn and Al-Hakim, Latif, eds. (2009) International Journal of Networking and Virtual Organisations, Vol. 6, No. 5, 2009: special issue 'Towards a virtual university'. Inderscience Enterprises Ltd., Olney, Bucks,UK. visitor motivationsCassidy, Frances and Brown, Les (2010) Determinants of small Pacific Island tourism: a Vanuatu study. Asia Pacific Journal of Tourism Research, 15 (2). pp. 143-153. ISSN 1094-1665 visitor perceptionsAxelsen, Megan and Swan, Taryn (2010) Designing festival experiences to influence visitor perceptions: the case of a wine and food festival. Journal of Travel Research, 49 (4). pp. 436-450. ISSN 0047-2875 visualKong, Eric (2012) The potential of neuro-linguistic programming in human capital development. Electronic Journal of Knowledge Management, 10 (2). pp. 131-141. ISSN 1479-4411 Kong, Eric and Farrell, Mark (2012) Facilitating knowledge and learning capabilities through neuro-linguistic programming. The International Journal of Learning, 18 (3). pp. 253-265. ISSN 1447-9494 Kong, Eric (2011) Developing human capital through neuro-linguistic programming. In: ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning , 27-28 Oct 2011, Bangkok, Thailand. viticultureSomogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062 vocational education and trainingPedersen, Cec and Smith, Andrew (2011) Learning and development. In: Kramar, Robin and Bartram, Timothy and De Cieri, Helen, (eds.) Human resource management: strategy, people, performance, 4th ed. McGraw-Hill Australia, Sydney, Australia, pp. 382-427. ISBN 9780070287112 VR technologiesNooriafshar, Mehryar (2007) Combining the latest technologies with traditional learning and teaching methods. In: 2007 International Conference on Business and Information (BAI 2007), 10-13 July 2007, Tokyo, Japan. wage equalityWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 waiting listsAl-Hakim, Latif (2011) The impact of preventable disruption on the operative time for minimally invasive surgery. Surgical Endoscopy: Surgical and Interventional Techniques, 25 (10). pp. 3385-3392. ISSN 0930-2794 wasteNazemi, Shamsodin and Nooriafshar, Mehryar and Ghabool, Zahra (2009) Application of value stream mapping in improving the service processes of a dental clinic. In: 2009 India-USA Global Business and Networking Strategy Conference, 12-14 Jun 2009, Chennai, India. water conservationWalton, Andrea and Hume, Margee (2011) Creating positive habits in water conservation: the case of the Queensland Water Commission and the Target 140 campaign. International Journal of Nonprofit and Voluntary Sector Marketing , 16 (3). pp. 215-224. ISSN 1465-4520 webMemmola, Massimo and Al-Hakim, Latif (2009) Preface [to Business web strategy: design, alignment and application]. In: Al-Hakim, Latif and Memmola, Massimo, (eds.) Business web strategy: design, alignment and application. Information Science Reference (IGI Global), Hershey PA, USA. ISBN 978-160566024-0 web applicationsAl-Hakim, Latif, ed. (2007) Web mobile-based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, United States, x-xxiv. ISBN 1-59140-658-7 web-basedAl-Hakim, Latif, ed. (2007) Web mobile-based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, United States, x-xxiv. ISBN 1-59140-658-7 web-based systemAl-Hakim, Latif (2007) IDEF3-based framework for web-based hospital information system. In: Al-Hakim, Latif, (ed.) Web mobile based applications for healthcare management. Information Quality Management . IRM Press (IGI Global), Hershey, PA, USA, pp. 376-401. ISBN 1-59140-658-7 web strategyAl-Hakim, Latif and Memmola, Massimo, eds. (2009) Business web strategy: design, alignment, and application. Information Science Reference (IGI Global), Hershey, PA, USA. ISBN 978-160566024-0 well beingHume, Margee (2011) iLeisure and youth. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. wellbeingHume, Margee and Sullivan Mort, Gillian (2012) iLeisure: conceptualizing youth online leisure and quality of life. International Journal of Organisational Behaviour, 17 (2). pp. 87-107. Hume, Margee and Sullivan Mort, Gillian (2009) iwork, irest, iplay: exploring youth online behaviour. Lambert Academic Publishing, Koln, Germany. ISBN 978-3-8383-3149-2 western educationZhou, Joe Peng and Pedersen, Cec (2011) Addressing offshore disconnections between Chinese and western business academics and students. In: Abawi, Lindy and Conway, Joan M. and Henderson, Robyn, (eds.) Creating connections in teaching and learning. Research on Teaching and Learning . Information Age Publishing , Charlotte, NC, United States, pp. 123-136. ISBN 978-1-61735-551-6 9 wineNooriafshar, Mehryar and Vibert, Conor (2012) A heuristic model to identify and measure the perception of success in a nascent wine industry. International Journal of Organisational Behaviour, 17 (4). pp. 19-27. wine and food festivalsAxelsen, Megan and Swan, Taryn (2010) Designing festival experiences to influence visitor perceptions: the case of a wine and food festival. Journal of Travel Research, 49 (4). pp. 436-450. ISSN 0047-2875 wine business managementMiller, Karen and Brown, Les and Chadee, Doren (2008) Developing a presence in a mainstream market with a product perceived as offbeat. In: ANZMAC 2008: Shifting the Focus from Mainstream to Offbeat, 1-3 Dec 2008, Sydney, Australia. Chadee, Doren and Miller, Karen (2008) How market research can help grow your business. Wine Business Magazine . pp. 64-65. ISSN 1832-5068 wine consumer behaviourMiller, Karen and Chadee, Doren (2008) The relevance and irrelevance of the brand for small and medium wine enterprises. Small enterprises research: the journal of SEAANZ, 16 (2). pp. 32-44. ISSN 1321-5906 wine consumptionSomogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) Australian wines in China. Wine with lemonade: is the myth a reality? Australian and New Zealand Grapegrower and Winemaker, 516 . pp. 84-87. ISSN 1446-8212 wine industryNooriafshar, Mehryar and Vibert, Conor (2012) Perception of success in a nascent wine industry. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. Cassidy, Frances and Hume, Margee and Chadee, Doren (2011) Establishing a conceptual model for the sustainable wine district. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Somogyi, Simon (2007) Supplier satisfaction within the Australian wine industry. In: 2007 Australian and New Zealand Marketing Academy Doctoral Colloquium, 1-2 Dec 2007, Dunedin, New Zealand. wine marketingSomogyi, Simon and Gyau, Amos (2010) The impact of price satisfaction on supplier commitment in the Australian wine supply chain. In: ANZMAC 2010: Doing More With Less, 29 Nov-1 Dec 2010, Christchurch, New Zealand. Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) An examination of the attitudes and behaviours of ethnic Chinese wine consumers: an exploratory study. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance, 3-5 Dec 2007, Dunedin, New Zealand. Somogyi, Simon and Li, Elton and Johnson, Trent and Bruwer, Johan and Bastian, Susan (2007) Australian wines in China. Wine with lemonade: is the myth a reality? Australian and New Zealand Grapegrower and Winemaker, 516 . pp. 84-87. ISSN 1446-8212 winesMatthews, Christopher and Goodman, Steve and Habel, Cullen and Somogyi, Simon (2011) Wine product bundling: for a new segment of wine consumers. In: 6th Academy of Wine Business Research Conference: The Faces of Wine Sustainability (AWBR 2011) , 9-10 Jun 2011, Bordeaux, France. Somogyi, Simon and Gyau, Amos and Li, Elton and Bruwer, Johan (2010) Enhancing long-term grapegrower/winery relationships in the Australian wine industry. International Journal of Wine Business Research, 22 (1). pp. 27-41. ISSN 1751-1062 winewine businessChadee, Doren and Miller, Karen (2008) Growing your wine business: the value of market research. In: 2008 Queensland Wine Business Conference, 29 July 2008, Toowoomba, Australia. (Unpublished) wireless sensor networkSu, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. womenWerth, Shalene (2010) Chronic illness and women: a model of disclosure at work. In: TASA 2010: Social Causes, Private Lives, 6-9 Dec 2010, Sydney, Australia. Werth, Shalene (2010) Women, work and chronic illness: an exploratory investigation of themes from HILDA. In: 24th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Work in Progress: Crises, Choices and Continuity (AIRAANZ 2010), 03-05 Feb 2010, Sydney trades Hall, Australia. Syed, Jawad and Murray, Peter A. (2009) Combating the English language deficit: the labour market experiences of migrant women in Australia. Human Resource Management Journal, 19 (4). pp. 413-432. ISSN 0954-5395 Rowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9 Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9 Yukongdi, Vimolwan (2009) The changing face of women managers in Thailand. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 199-223. ISBN 0-415-43767-9 Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 Werth, Shalene (2007) Image management for women with chronic illness in the various aspects of life. In: 2007 International Women's Conference: Education, Employment and Everything... theTriple Layers of a Woman's Life, 26-29 Sep 2007, Toowoomba, Australia. women employeesWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 women executivesMurray, Peter A. and Kramar, Robin and McGraw, Peter, eds. (2011) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia. ISBN 978-0-7346-1137-6 women managersRowley, Chris and Yukongdi, Vimolwan and Qi Wei, Jean (2010) Managing diversity: women managers in Asia. In: Ozbilgin, Mustafa and Syed, Jawad, (eds.) Managing gender diversity in Asia. Edward Elgar Publishing Limited, Cheltenham, United Kingdom, pp. 183-209. ISBN 978-1-84720-644-2 women's workWerth, Shalene (2011) Survival of the male breadwinner. Hecate: An Interdisciplinary Journal of Women's Liberation, 37 (1). pp. 145-156. ISSN 0311-4198 Murray, Peter A. and Syed, Jawad (2010) Gendered observations and experiences in executive women's work. Human Resource Management Journal, 20 (3). pp. 277-293. ISSN 0954-5395 workWerth, Shalene (2010) Women, work and chronic illness: an exploratory investigation of themes from HILDA. In: 24th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Work in Progress: Crises, Choices and Continuity (AIRAANZ 2010), 03-05 Feb 2010, Sydney trades Hall, Australia. Rowley, Chris and Yukongdi, Vimolwan, eds. (2009) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom. ISBN 0-415-43767-9 Yukongdi, Vimolwan and Rowley, Chris (2009) The changing face of women managers in Asia: opportunities and challenges. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 1-18. ISBN 0-415-43767-9 Yukongdi, Vimolwan (2009) The changing face of women managers in Thailand. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 199-223. ISBN 0-415-43767-9 Rowley, Chris and Yukongdi, Vimolwan (2009) The future of the changing face of women managers in Asia. In: Rowley, Chris and Yukongdi, Vimolwan, (eds.) The changing face of women managers in Asia. Working in Asia . Taylor & Francis (Routledge), Oxon, United Kingdom, pp. 248-260. ISBN 0-415-43767-9 work choicesSouthey, Kim (2007) Work choices and the negotiation challenge confronting employees. In: Abbott, K. and Hearn MacKinnon, B. and Morris, L. and Saville, K. and Waddell, D., (eds.) Work choices: evolution or revolution. Heidelberg Press, Victoria, Australia. ISBN 978-1-920889-22-7 workchoicesSouthey, Kim (2008) Forward with unfair dismissal claims. Labour and Industry: a journal of the social and economic relations of work, 19 (1-2). pp. 25-48. ISSN 1030-1763 Southey, Kim (2008) Unfair dismissal: a returning concern for SMEs. Australian Industrial Law News, 3 . pp. 11-12. Kossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 Werth, Shalene (2008) WorkChoices: hardly a new agenda. In: 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Workers, Corporations and Community: Facing Choices for a Sustainable Future, 06-08 Feb 2008, Melbourne, Australia. workforceWiesner, Retha and Millett, Bruce and Zhang, Yahua (2009) Strategies to minimise the impact of challenging times on training: final report. Project Report. Construction Skills Queensland, Brisbane, Australia. workforce experiencesWerth, Shalene (2011) Stigma, stress and emotional labour: experiences of women with chronic illness at work. In: 25th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Dialogue Downunder, 1-4 Feb 2011, Auckland, New Zealand. workforce flexibilityKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 workforce retention strategiesBelbin, Cheryl and Erwee, Ronel and Wiesner, Retha (2012) Employee perceptions of workforce retention strategies in a health system. Journal of Management and Organization, 18 (5). pp. 747-765. ISSN 1833-3672 work life balanceMurray, Peter A. and Kramar, Robin and McGraw, Peter, eds. (2011) Women at work: research, policy and practice. Tilde University Press, Melbourne, Australia. ISBN 978-0-7346-1137-6 work performanceGordon, Raymond and Rose, Dennis M. and Bushel, H. (2009) Testing Planning Organising, Leading and Controlling (POLC): an empirical examination of the functions of management through a pilot study developing the 'POLC-BMS'. In: ANZAM 2009: Sustainable Management and Marketing, 01-04 Dec 2009, Melbourne, Australia. workplace devianceSouthey, Kim (2010) A typology of employee explanations of misbehaviour: an analysis of unfair dismissal cases. Journal of Industrial Relations, 52 (1). pp. 81-102. ISSN 0022-1856 workplace disciplineSouthey, Kim (2012) Reprimandable offences: defining employee misbehaviour for investigations of employer disciplinary practices. In: 2012 Regional Development: Connectedness, Business and Learning: Creating Sustainable Communities, 20 Jun 2012, Brisbane, Australia. workplace educationMurray, Peter A. and Miller, Karen W. (2011) Learning behaviour, market orientation and firm performance. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. workplace grievanceSouthey, Kim (2010) Employee grievance research through an organisational behaviour framework. Australasian Journal of Business and Social Inquiry, 8 (1). pp. 39-53. workplace relationsKossen, Chris and Pedersen, Cec (2008) Older workers in Australia: the myths, the realities and the battle over workforce 'flexibility'. Journal of Management and Organization, 14 (1). pp. 73-84. ISSN 1833-3672 World CupCassidy, Frances (2010) Exploring the motivations of sport event tourists: the Rugby League World Cup Brisbane, 2008. In: 9th ANZALS Biennial Conference: Exploring New Ideas and New Directions, 2-4 Feb 2010, Brisbane, Qld, Australia. world wide webAl-Hakim, Latif, ed. (2007) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States. ISBN 1-59904-420-X Al-Hakim, Latif (2007) Preface to [Challenges of managing information quality in service organizations]. In: Al-Hakim, Latif, (ed.) Challenges of managing information quality in service organizations. Information Quality Management . Idea Group Publishing (IGI Global), Hershey, PA, United States, ix-xxii. ISBN 1-59904-420-X writingSummers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513 writtenSummers, Jane and Smith, Brett (2010) Communication skills handbook, 3rd ed. John Wiley & Sons Australia, Ltd., Brisbane, Australia. ISBN 9780470820513 WSNSu, Ying and Al-Hakim, Latif (2010) Assuring information quality in medical platform for u-healthcare service. In: 2010 IEEE International Conference on Wireless Communications, Networking and Information Security (WCNIS 2010) , 25-27 Jun 2010, Beijing, China. Y generationHume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516 young consumersHume, Margee (2010) Compassion without action: examining the young consumers consumption and attitude to sustainable consumption. Journal of World Business, 45 (4). pp. 385-394. ISSN 1090-9516 youthHume, Margee and Sullivan Mort, Gillian (2012) I learning: the role of the internet and interactive services in youth social learning, school and wellbeing. International Journal of Organisational Behaviour, 17 (3). pp. 61-81. Hume, Margee and Sullivan Mort, Gillian (2012) iLeisure: conceptualizing youth online leisure and quality of life. International Journal of Organisational Behaviour, 17 (2). pp. 87-107. Hume, Margee (2011) iLeisure and youth. In: Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia, 9 Nov 2011, Brisbane, Australia. Hume, Margee and Mort, Gillian Sullivan (2011) Fun, friend, or foe: youth perceptions and definitions of online gambling. Social Marketing Quarterly, 17 (1). pp. 109-133. ISSN 1524-5004 zero-emissionMills, Michael (2008) Environmentally-active consumers' preferences for zero-emission vehicles: public sector and marketing implications. Journal of Nonprofit and Public Sector Marketing, 19 (1). pp. 1-33. ISSN 1049-5142 ZimbabweSibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Factors that distinguish proactive versus reactive exporters: decisions by export firms in a developing country. Journal of Global Marketing, 24 (1). pp. 69-84. ISSN 0891-1762 Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2011) Differences between high and low performing exporting firms in a developing country. In: Zou, Shaoming and Fu, Huifen, (eds.) International marketing: emerging markets. Advances in International Marketing vol 21 . Emerald Group Publishing Limited, pp. 207-228. ISBN 9780857244475; 0857244477 Dahwa, Masimba Phillip (2010) Investigation of how procurement practices influence business survival: analysis of buyer - supplier relationships in Zimbabwe's banking industry. [Thesis (_PhD/Research)] (Unpublished) Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Adaptation of export marketing strategy in Zimbabwean export firms. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. Sibanda, Khutula and Erwee, Ronel and Ng, Eric (2009) Zimbabwean exporters: differences between high and low performers. In: ANZAM 2009: Sustainable Management and Marketing, 1-4 Dec 2009, Melbourne, Australia. |