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Walton, Andrea and Hume, Margee (2012) Examining public hospital service failure: the influence of service failure type, service expectations, and attribution on consumer response. Journal of Nonprofit and Public Sector Marketing, 24 (3). pp. 202-221. ISSN 1049-5142
Gow, Jeff and George, Gavin and Mutinta, Given and Mwamba, Sylvia and Ingombe, Lutungu (2011) Health worker shortages in Zambia: an assessment of government responses. Journal of Public Health Policy, 32 (4). pp. 476-488. ISSN 0197-5897
Boyce, Rosalie A. and Borthwick, Alan and Moran, Monica and Nancarrow, Susan (2011) Health workforce reform: dynamic shifts in the division of labour and the implications for interprofessional education and practice. In: Sociology of interprofessional health care practice: critical reflections and conctrete solutions. Health Care Issues, Costs and Access . Nova Science Publishers, Inc., Hauppauge, NY. USA, pp. 185-205. ISBN 978-1-60876-866-0
Gow, Jeff (2009) The adequacy of policy responses to the treatment needs of South Africans living with HIV (1999-2008): a case study. Journal of the International AIDS Society, 12 (37). ISSN 1758-2652
Foo, Gerhardine and Al-Hakim, Latif (2008) Mapping information of operating theatre waiting list process. In: Encyclopedia of healthcare information systems, vol. 2. Medical Information Science . Medical Information Science Reference (IGI Global), Hershey PA, USA, pp. 844-859. ISBN 978-1-59904-889-5
Braithwaite, Jeffrey and Westbrook, Johanna I. and Foxwell, A. Ruth and Boyce, Rosalie and Devinney, Timothy and Budge, Marc and Murphy, Karen and Ryall, Mary-Ann and Beutel, Jenny and Vanderheide, Rebecca and Renton, Elizabeth and Travaglia, Joanne and Stone, Judy and Barnard, Amanda and Greenfield, David and Corbett, Angus and Nugus, Peter and Clay-Williams, Robyn (2007) An action research protocol to strengthen system-wide inter-professional learning and practice [LP0775514]. BMC Health Services Research, 7. pp. 144-153.
Callan, Victor J. and Gallois, Cynthia and Mayhew, Melissa G. and Grice, Tim A. and Tluchowska, Malgorzata and Boyce, Rosalie (2007) Restructuring the multi-professional organization: professional identity and adjustment to change in a public hospital. Journal of Health and Human Services Administration, 29 (4). pp. 448-477. ISSN 1079-3739
Moran, M. and Boyce, R. and O'Neill, K. and Bainbridge, L. and Newton, C. (2007) The Health Care Team Challenge: extra-curricula engagement in inter-professional education (IPE). Focus on Health Professional Education, 8 (3). pp. 47-53. ISSN 1442-1100
Heaton, Robert and Erwee, Ronel (2003) Differences and similarities in managerial perspectives of strategic HRM. In: Pan-Pacific Conference XX: The E-Global Age, New Economy and China: A Close Up, 28-30 May 2003, Shanghai, China .
Heaton, Robert and Erwee, Ronel (2003) Strategic human resource management in a health system. In: Pan-Pacific Conference XX: The E-Global Age, New Economy and China: A Close Up, 28-30 May 2003, Shanghai, China.