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Neupane, Arjun and Soar, Jeffrey and Vaidya, Kishor (2012) Perceived benefits related to anti-corruption from e-tendering system in Nepal. Asian Journal of Information Technology, 11 (1). pp. 22-29. ISSN 1682-3915
Hossain, Delwar and Perrin, Cheryl and Cumming, Kaye (2012) Information literacy and its application in nursing education. International Journal of Modern Education and Computer Science, 10. pp. 1-8. ISSN 2305-3631
Addie, Ronald G. and Moffatt, Sam and Dekeyser, Stijn and Colman, Alan (2011) Five examples of web-services for illustrating requirements for security architecture. In: 2nd International Conference on Data and Knowledge Engineering (ICDKE 2011), 6-8 Sep 2011, Milan, Italy.
Gacenga, Francis and Cater-Steel, Aileen and Toleman, Mark and Tan, Wui-Gee (2011) Keeping score: measuring ITSM performance. In: 14th National Conference of IT Service Management Forum (itSMF) Australia , 17-19 Aug 2010, Perth, Australia. (Unpublished)
Gacenga, Francis and Cater-Steel, Aileen and Toleman, Mark (2011) Measuring the performance of IT service management. Communications of Global Information Technology (COGIT), 3 (2011). pp. 13-24. ISSN 1947-4822
Gacenga, Francis and Cater-Steel, Aileen (2010) Delivering value through IT service management metrics. ITSMF Bulletin: Informed Intelligence, Summer. pp. 8-9.
Gacenga, Francis and Cater-Steel, Aileen (2010) What's Your PMF challenge? ITSMF Bulletin: Informed Intelligence, Winter. pp. 15-17.
Gacenga, Francis and Cater-Steel, Aileen and Toleman, Mark (2010) An international analysis of IT service management benefits and performance measurement. Journal of Global Information Technology Management, 13 (4). pp. 28-63. ISSN 1097-198X
Neale, Larry and Fullerton, Sam and Johnson Morgan, Melissa (2010) The pitfalls of publicizing ethics research. In: 2010 Annual Conference of the Society for Marketing Advances: Going Green - Best Marketing Practices for a Global World, 3-6 Nov 2010, Atlanta, Georgia, USA.
Al-Mabrouk, Khalid and Soar, Jeffrey (2009) A Delphi study on issues for successful information technology transfer in the Arab world. The International Arab Journal of Information Technology, 6 (1). pp. 7-16. ISSN 1683-3198