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Lepmets, Marion and Mesquida, Antoni Lluis and Cater-Steel, Aileen and Mas, Antonia and Ras, Eric (2014) The evaluation of the IT service quality measurement framework in industry. Global Journal of Flexible Systems Management, 15 (1). pp. 39-57. ISSN 0972-2696
Alsabawy, Ahmed Younis and Cater-Steel, Aileen and Soar, Jeffrey (2013) E-learning service delivery quality: a determinant of user satisfaction. In: Learning management systems and instructional design: best practices in online education. IGI Publishing (IGI Global), Hershey, PA. United States , pp. 89-127. ISBN 978-1-4666-3930-0
Shrestha, Anup and Cater-Steel, Aileen and Tan, Wui-Gee and Toleman, Mark (2012) A model to select processes for IT service management improvement. In: 23rd Australasian Conference on Information Systems (ACIS 2012): Location, Location, Location, 3-5 Dec 2012, Geelong, Australia.
Alsabawy, Ahmed Younis and Cater-Steel, Aileen and Soar, Jeffrey (2012) Identifying the determinants of e-learning service delivery quality. In: 23rd Australasian Conference on Information Systems (ACIS 2012): Location, Location, Location, 3-5 Dec 2012, Geelong, Australia.
Lepmets, Marion and Cater-Steel, Aileen and Gacenga, Francis and Ras, Eric (2012) Extending the IT service quality measurement framework through a systematic literature review. Journal of Service Science Research , 4 (1). pp. 7-47. ISSN 2093-0720
Wang, Lijuan and Shen, Jun and Yong, Jianming (2012) A survey on bio-inspired algorithms for web service composition. In: CSCWD 2012: 16th International Conference on Computer Supported Cooperative Work in Design, 23-25 May 2012, Wuhan, China.
Sun, Zhe and Shen, Jun and Yong, Jianming (2011) DeDu: building a deduplication storage system over cloud computing. In: CSCWD 2011: 15th International Conference on Computer Supported Cooperative Work in Design, 8-10 Jun 2011, Lausanne, Switzerland.
Hafeez-Baig, Abdul and Gururajan, Raj (2011) Preliminary study to investigation the determinants that effect IS/IT outsourcing. International Journal of Information and Communication Technology Research, 1 (2). pp. 48-54. ISSN 2223-4985
Wong, Yuk Kuen (2011) Do developers matter in system review? Behaviour and Information Technology , 30 (3). pp. 353-378. ISSN 0144-929X
Sun, Xiaoxun and Sun, Lili and Wang, Hua (2011) Extended k-anonymity models against sensitive attribute disclosure. Computer Communications , 34 (4). pp. 526-535. ISSN 0140-3664
Sun, Xiaoxun and Li, Min and Wang, Hua (2011) A family of enhanced (L,alpha)- diversity models for privacy preserving data publishing. Future Generation Computer Systems: The International Journal of Grid Computing: Theory, Methods and Applications, 27 (3). pp. 348-356. ISSN 0167-739X
Valverde, Raul and Toleman, Mark and Cater-Steel, Aileen (2011) A method for comparing traditional and component-based models in information systems re-engineering. Information Systems and e-Business Management, 9 (1). pp. 89-107. ISSN 1617-9846
Kabir, Md Enamul and Wang, Hua and Bertino, Elisa (2011) A conditional role-involved purpose-based access control model. Journal of Organizational Computing and Electronic Commerce, 21 (1). pp. 71-91. ISSN 1091-9392
Armstrong, Bruce and Fogarty, Gerard J. and Dingsdag, Don (2011) What properly validated surveys can tell us about successful implementation of small business information systems. IBS Journal of Business & Research, 2. pp. 1-19. ISSN 2079-8296
Sparling, Lynn and Cater-Steel, Aileen and Toleman, Mark (2010) Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics. In: Encyclopedia of e-business development and management in the global economy. Business Science Reference (IGI Global), Hershey, PA, United States, pp. 305-315. ISBN 978-1-61520-611-7
Sun, Lili and Wang, Hua (2010) A purpose based usage access control model. International Journal of Computer and Information Engineering, 4 (1). pp. 44-51. ISSN 2010-3921
Su, Ying and Yin, Ling and Al-Hakim, Latif (2010) Cloud computing platform for national scientific data sharing of population and health. In: 2nd ETP/IITA World Congress in Applied Computing, Computer Science, and Computer Engineering, 17-18 Apr 2010, Shenzhen, China.
Cater-Steel, Aileen and Hine, Michael J. and Grant, Gerald (2010) Embedding IT service management in the academic curriculum: a cross-national comparison. Journal of Global Information Technology Management, 13 (4). pp. 64-92. ISSN 1097-198X
Wang, Hua and Sun, Lili and Varadharajan, Vijay (2010) Purpose-based access control policies and conflicting analysis. In: SEC 2010: Security and Privacy: Silver Linings in the Cloud, 20-23 Sep 2010, Brisbane, Australia.
Cater-Steel, Aileen (2010) Software process improvement: assessments for small software firms. VDM Verlag Dr Muller, Saarbrucken, Germany. ISBN 978-3-639-24847-0
Billingsley, John and Oetomo, Denny and Reid, John (2009) Agricultural robotics. IEEE Robotics and Automation Magazine, 16 (4). 16, cont-19. ISSN 1070-9932
Luo, Junzhou and Ni, Xudong and Yong, Jianming (2009) A trust degree based access control in grid environments. Information Sciences, 179 (15). pp. 2618-2628. ISSN 0020-0255
Al-Mabrouk, Khalid and Soar, Jeffrey (2009) A delphi examination of emerging issues for successful information technology transfer in North Africa a case of Libya. African Journal of Business Management, 3 (3). pp. 107-114. ISSN 2078-5585
Wang, Hua and Sun, Lili and Yong, Jianming and Zhang, Yongbing (2009) Privacy preserving on radio frequency identification systems. In: CSCWD 2009: 13th International Conference on Computer Supported Cooperative Work in Design, 22-24 Apr 2009, Santiago, Chile.
Cater-Steel, Aileen and Rout, Terry (2008) SPI long term benefits: case studies of five small firms. In: Software process improvement for small and medium enterprises: techniques and case studies. Information Science Reference (IGI Global), Hershey, PA. United States, pp. 223-241. ISBN 978-1-59904-906-9
McGrath, Steve (2006) Lifecycle project management. In: Project Management Strategies for Team Leaders and Managers in the Public Sector 2006, 6-7 Dec 2006, Kuala Lumpur, Malaysia.
Darroch, Fiona and Toleman, Mark and Ally, Mustafa (2004) Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective. In: 1st Australian Aged and Community Care Informatics Conference (ACCIC'04), 24-25 August 2004, Brisbane, Australia.
Ally, Mustafa and Toleman, Mark (2004) A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective. In: e-Biz World Conference 2004, 25 Feb 2004, Seoul, Korea.
Wang, Hua and Sun, Lili and Zhang, Yanchun and Cao, Jinli (2004) Anonymous access scheme for electronic services. In: 27th Australasian Computer Science Conference (ACSC2004), 18-22 Jan 2004, Dunedin, NZ.
Ally, Mustafa and Toleman, Mark (2004) Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective. In: IEEE International Conference on E-Commerce Technology 2004, 6-9 Jul 2004, San Diego.
Lai, Wei and Huang, Mao Lin and Zhang, Yanchun and Toleman, Mark (1999) Web graph displays by defining visible and invisible subsets. In: 5th Australian World Wide Web Conference (AusWeb99), 17-20 April 1999, Lismore, Australia.
Toleman, Mark and Welsh, Jim (1998) Systematic evaluation of design choices for software development tools. Software - Concepts and Tools, 19 (3). pp. 109-121. ISSN 1432-2188
Carrington, David and Jones, Tim and MacDonald, Anthony and Toleman, Mark and Welsh, Jim (1998) Designing a user interface for relational documents. In: 1st Australian Workshop on Constructing Software Engineering Tools (AWCSET 1998), 13 Nov 1998, Adelaide, Australia.
Toleman, Mark A. and Welsh, Jim (1996) Can design choices for language-based editors be analysed with keystroke-level models? In: Annual Ergonomics Society of Australia CHISIG Conference (HCI 1996): Human-Computer Interaction, 21-23 Aug 1996, London, United Kingdom.
Toleman, Mark A. and Welsh, Jim (1995) An empirical investigation of language-based editing paradigms. In: 1995 Australasian Computer-Human Interaction Conference (OzCHI 1995): A Light Into The Future , 27-30 Nov 1995, Wollongong, Australia.
Welsh, Jim and Toleman, Mark (1992) Conceptual issues in language-based editor design. International Journal of Man-Machine Studies, 37 (4). pp. 419-430. ISSN 0020-7373
Toleman, Mark A. and Welsh, Jim and Chapman, Alan J. (1992) An empirical investigation of menu design in language-based editors. Software Engineering Notes, 17 (5). pp. 41-46. ISSN 0163-5948