Project management : a guide from start to finish for BHPBilliton Iron Ore Engineering Services Dept. Port Hedland

Abstract

The Engineering Projects Department for BHPBilliton's Iron Ore processing facility located in Port Hedland WA is responsible for delivering capital projects up to $3 million in value and administering the site capital program to the value of up $60 million. The department's primary function is to implement growth and sustaining capital projects to site based stakeholders. The department has traditionally been a poor performer in delivering successful projects when scored against the following criteria: - Project schedule and planning. - Project budgetary constraints. - Project Acceptance by stakeholders. - Project Reporting and stakeholders liaison. - Poor Resource planning. - Failure to complete projects. It is considered that a contributor to the root cause of these project failures is due to the lack of a defined process for progressing projects. This dissertation seeks to define, map and test a process to successfully deliver projects by: - Researching Information on specialist project management processes. - Critically evaluate project management tools and processes with respect to inclusion into a project management manual. - Design a project manual process that provides the user with tools and processes to complete a project that will ensure the user complies with BHPBilliton's Iron Ore financial and commercial governance requirements and delivers successful projects. - Design a suite of tools to apply to the project management process including templates, checklists and process flow diagrams. - Provide a user-friendly guide to the project management process. It will be reported at the conclusion of this dissertation on whether the process developed as a result of this paper has succeeded in improving the delivery of successful projects for the engineering services department.