Hume, Margee and Hume, Craig (2008) The strategic role of knowledge management in non-profit organisations. International Journal of Nonprofit and Voluntary Sector Marketing, 13 (2). pp. 129-140. ISSN 1465-4520
|HTML Citation||EndNote||MODS||Dublin Core||Reference Manager|
Full text not available from this archive.
Official URL: http://dx.doi.org/10.1002/nvsm.316
Identification Number or DOI: doi: 10.1002/nvsm.316
Australian nonprofit organisations (NFPs) operate in an increasingly competitive marketplace for funding staff and volunteers and donations. In this context, many NFPs are being driven to adopt more commercial practices in order to improve their strategic performance, particularly competitive positioning for donor appeal, staff retention and service strategy and delivery. Knowledge management (KM) is one commercial practice being explored and implemented by the NFP sector to support strategic performance and operations. Although the concept of knowledge management is basically understood, the implications and strategies to pursue this practice in a NFP context are under explored. This paper presents a KM implementation planning framework for discussion and further research in the NFP sector. Specifically, this paper proposes that NFP's unique missions, many and varied organisational structures and operational maturity requires a customised approach to knowledge management. Implications for competitive strategy and performance are discussed.
|Item Type:||Article (Commonwealth Reporting Category C)|
|Additional Information:||Permanent restricted access to published version due to publisher copyright polcicy.|
|Uncontrolled Keywords:||knowledge management|
|Fields of Research (FOR2008):||15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150399 Business and Management not elsewhere classified|
|Socio-Economic Objective (SEO2008):||B Ecomonic Development > 91 Economic Framework > 9104 Management and Productivity > 910402 Management|
|Deposited On:||17 Jan 2011 22:16|
|Last Modified:||30 May 2013 11:09|
Archive Staff Only: edit this record