Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics

Sparling, Lynn and Cater-Steel, Aileen and Toleman, Mark (2010) Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics. In: Encyclopedia of e-business development and management in the global economy. Business Science Reference (IGI Global), Hershey, PA, United States, pp. 305-315. ISBN 978-1-61520-611-7


[Introduction] While online sales have experienced high growth rates, e-commerce adoption rates by Canadian SMEs have not kept pace. Canadian SMEs continue to lag behind the US and the EU in adopting e-commerce. Recently, a survey of SMEs’ adoption of e-commerce was conducted to determine reasons for this low adoption rate. Constructs used in the survey focussed on three contexts: organizational, external environmental and innovation. The study found significant factors that differentiated adopters and non-adopters of e-commerce included technological opportunism and readiness, owner experience with computers, support within the organization, relative advantage and compatibility. This chapter focuses on the definitions of the variables in the organizational context.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Chapter 30. Permanent restricted access to paper due to publisher copyright restrictions. Print copy not held USQ Library.
Depositing User: Dr Aileen Cater-Steel
Faculty / Department / School: Historic - Faculty of Business - School of Information Systems
Date Deposited: 20 Aug 2010 06:37
Last Modified: 03 Oct 2014 03:02
Uncontrolled Keywords: e-commerce, adoption, readiness
Fields of Research (FOR2008): 08 Information and Computing Sciences > 0806 Information Systems > 080612 Interorganisational Information Systems and Web Services
Socio-Economic Objective (SEO2008): B Economic Development > 89 Information and Communication Services > 8902 Computer Software and Services > 890299 Computer Software and Services not elsewhere classified

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