Modelling information flow for surgery management process

Al-Hakim, Latif (2008) Modelling information flow for surgery management process. International Journal of Information Quality, 2 (1). pp. 60-74. ISSN 1751-0457

Abstract

Mapping information flows is an important aspect of Information Quality (IQ). This research modifies a process mapping technique known as IDEF0 and uses the principle of another technique referred to as Design Structure Matrix (DSM) in order to map information flows within the Surgery Management (SM) process. In addition to input and output, the research recognises that information flow has three additional elements; guidance, constraint and feedback. These additional elements form the 'governance information', which manages, regulates and controls the implementation of the activities. The paper stresses that identifying governance information elements and their interdependencies is the first step towards improving process variation in terms of reduction in delays and disruptions. With the help of a case study, the paper describes the modified technique and the resulted matrices.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author's version not held.
Depositing User: Dr Latif Al-Hakim
Faculty / Department / School: Historic - Faculty of Business - School of Management and Marketing
Date Deposited: 21 Apr 2010 02:36
Last Modified: 02 Jul 2013 23:48
Uncontrolled Keywords: IDEF0; DSM; governance information; information quality; interdependencies; mapping information flow; surgery management; modelling; design structure matrix; heathcare management
Fields of Research (FOR2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111709 Health Care Administration
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective (SEO2008): C Society > 92 Health > 9299 Other Health > 929999 Health not elsewhere classified
Identification Number or DOI: doi: 10.1504/IJIQ.2008.019563
URI: http://eprints.usq.edu.au/id/eprint/7541

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