Implementing e-procurement initiatives: impact of organisational learning across the public sector

Abstract

This paper presents the results of a literature survey and proposes a model of organizational learning factors (OLFs) that are likely to impact the success of a technological innovation such as e-Procurement. Implementing e-Procurement initiatives requires the public sector agencies to have the organizational and management ability and flexibility to learn and share the lessons in regards to the new systems and technology and adjust themselves to new procurement practices and processes in a timely fashion. It is believed that this study will yield several insights and better understanding of the organizational learning factors that impact the level of user and supplier satisfaction leading to e-Procurement implementation success.