Alignment of performance metrics in a multi-enterprise agribusiness: a case of integrated autonomy?

Bryceson, Kim P. and Slaughter, Geoff (2010) Alignment of performance metrics in a multi-enterprise agribusiness: a case of integrated autonomy? International Journal of Productivity and Performance Management, 59 (4). pp. 325-350. ISSN 1741-0401

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Abstract

Purpose - To examine the disconnect that can develop between corporate goals and those of individual intra-organisational business units arranged as an internal supply chain within a large vertically integrated agribusiness. To explore and discuss the development of a holistic performance metrics system that facilitates internal supply chain coordination and cohesion while allowing synergies to develop across the company. Design/methodology/approach - A case study approach involving a participative action research component was used to examine the disconnect between internal business unit (operational) goals and overall corporate (strategic) goals and to develop a conceptual performance assessment model addressing both operational and strategic contexts. Findings - The findings show that appropriate performance indicators and measures can be created that relate directly to logical operational outcomes thus encouraging a more tightly integrated internal supply chain, a stronger coherence among the components and a better aligned set of operational and corporate goals. Research limitations/implications - Only financial information and data obtained from a participative managerial decision making simulation were used to explore performance goal incongruence between operational and corporate managers, compared to the need for multiple contextual performance measurement metrics that the literature suggest provides a best practice system. Originality/value – The rapidly developing corporate agribusiness sector provides a unique operating environment in that these companies deal primarily in self regenerating assets such as livestock. Additionally we explore for the first time the development of performance metrics for


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author's version deposited in accordance with the copyright policy of the publisher.
Depositing User: Dr Geoff Slaughter
Faculty / Department / School: Historic - Faculty of Business - School of Accounting, Economics and Finance
Date Deposited: 04 Nov 2009 05:14
Last Modified: 02 Jul 2013 23:22
Uncontrolled Keywords: case study; agribusiness; internal supply chain; performance measurement; goal alignment; integrated autonomy
Fields of Research (FOR2008): 07 Agricultural and Veterinary Sciences > 0701 Agriculture, Land and Farm Management > 070106 Farm Management, Rural Management and Agribusiness
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150303 Corporate Governance and Stakeholder Engagement
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150309 Logistics and Supply Chain Management
Socio-Economic Objective (SEO2008): B Economic Development > 83 Animal Production and Animal Primary Products > 8303 Livestock Raising > 830301 Beef Cattle
Identification Number or DOI: doi: 10.1108/17410401011038892
URI: http://eprints.usq.edu.au/id/eprint/5587

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