Closing the loop: a case study of a post-evaluation strategy

Kek, Megan Yih Chyn Alexandria and Hunt, Lynne and Sankey, Michael D. (2009) Closing the loop: a case study of a post-evaluation strategy. In: AUQF2009: Internal & External Quality Assurance: Tensions & Synergies, 1-3 Jul 2009, Alice Springs, Australia.

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Abstract

This paper establishes the broad context of evaluation about learning and teaching in universities. It refers particularly to student feedback, indicating that current practice is less than satisfactory because universities complain of low response rates and students complain that they are not informed of results or any actions taken to improve courses and programs as a consequence of their feedback. The paper addresses the importance of valuing students’ views by communicating back to them and ensuring quality transformation of student feedback by ‘closing the loop’. It describes the Course and Program Review (CPR) model, designed by the University of Southern Queensland (USQ) and the new post-evaluation strategy.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: © 2009 by the authors. Deposited with permission of publisher (Australian Universities Quality Agency). AUQA Occasional Publications Number 19.
Depositing User: Dr Michael Sankey
Faculty / Department / School: Historic - Learning and Teaching Support Unit
Date Deposited: 30 Nov 2009 03:28
Last Modified: 11 Sep 2014 06:29
Uncontrolled Keywords: closing the loop, student feedback, on-line evaluation, post-evaluation, assessment feedback
Fields of Research (FOR2008): 13 Education > 1301 Education Systems > 130103 Higher Education
13 Education > 1303 Specialist Studies in Education > 130303 Education Assessment and Evaluation
Socio-Economic Objective (SEO2008): C Society > 93 Education and Training > 9303 Curriculum > 930301 Assessment and Evaluation of Curriculum
URI: http://eprints.usq.edu.au/id/eprint/5408

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