The influence of organisational behaviour on the perception of teleworking success in the business-to-consumer e-business application in Australia and Singapore

Abstract

[Abstract]: This paper presents research on the influence of organisational behaviour and workplace culture on the perception of teleworking success in the B2C e-business context in Australia and Singapore. This exploratory study, based on organisational theory and considering personal and situational factors, is qualitative using interview methods to determine success factors and gauge their proof. Four organisations participated in this pilot study and the outcomes highlight differences in the work-related values according to the respective cultural backgrounds of the management and employees. These findings create new possibilities for research on how telework success considers organisational issues, since a major existing limitation of the telework literature is that organisational theory has been largely ignored.