Issues for successful IT transfer in the Arab world: a multiple stakeholder perspective

Abstract

[Abstract]: Transfer of information technology (IT) is an increasingly important component for technological innovation and techno-economic development in the developing countries now-a-days. Despite the optimistic motives, some IT transfer projects have reported nil or detrimental impact. This paper studies the proposition that the perspectives of the stakeholder groups may have contributed to the IT transfer success. Many stakeholders’ networks are involved in IT transfer, ranging from internal to external environments of the organization. These stakeholders typically have points of consensus, differences and objectives on a set of common aims. This paper investigates the importance of multiple stakeholder perspectives in assessing IT transfer success in the Arab World by applying three rounds of Delphi survey. It identifies four major stakeholder groups in the context of IT transfer and highlights the major issues for successful IT transfer from the identified stakeholders’ perspectives.