Technology, restructuring and the changing role of office support staff

Maguire, Heather (1996) Technology, restructuring and the changing role of office support staff. In: 2nd South China International Business Symposium: Managing International Business in the Twenty First Century, 1996, China.

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Abstract

[Abstract]: Successful organisations are increasingly becoming those with the 'information advantage'. The increasing recognition of the link between information and success has brought about a new focus on employees who process information. This paper reports an international study of one such group of workers ie secretaries and suggests a number of reasons why, at a time when demand for efficient office support staff is increasing, the supply of this type of employee is decreasing.

Item Type:Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Additional Information:No evidence of copyright restrictions.
Uncontrolled Keywords:secretarial work; information advantage; supply and demand
Fields of Research (FOR2008):15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
Subjects:350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350207 Office Services
Socio-Economic Objective (SEO2008):UNSPECIFIED
ID Code:4462
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Deposited On:06 Oct 2008 16:13
Last Modified:26 Feb 2010 11:52

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