Maguire, Heather (1996) Technology, restructuring and the changing role of office support staff. In: 2nd South China International Business Symposium: Managing International Business in the Twenty First Century, 1996, China.
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[Abstract]: Successful organisations are increasingly becoming those with the 'information advantage'. The increasing recognition of the link between information and success has brought about a new focus on employees who process information. This paper reports an international study of one such group of workers ie secretaries and suggests a number of reasons why, at a time when demand for efficient office support staff is increasing, the supply of this type of employee is decreasing.
|Item Type:||Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)|
|Additional Information:||No evidence of copyright restrictions.|
|Uncontrolled Keywords:||secretarial work; information advantage; supply and demand|
|Fields of Research (FOR2008):||15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory|
|Subjects:||350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350207 Office Services|
|Socio-Economic Objective (SEO2008):||UNSPECIFIED|
|Deposited On:||06 Oct 2008 16:13|
|Last Modified:||26 Feb 2010 11:52|
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