Maguire, Heather J. (1996) Technology, restructuring and the changing role of office support staff. In: 2nd South China International Business Symposium: Managing International Business in the Twenty First Century, 1996, China.
Successful organisations are increasingly becoming those with the 'information advantage'. The increasing recognition of the link between information and success has brought about a new focus on employees who process information. This paper reports an international study of one such group of workers ie secretaries and suggests a number of reasons why, at a time when demand for efficient office support staff is increasing, the supply of this type of employee is decreasing.
|Item Type:||Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)|
|Additional Information:||No evidence of copyright restrictions.|
|Uncontrolled Keywords:||secretarial work; information advantage; supply and demand|
|Subjects:||350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350207 Office Services|
|Depositing User:||Dr Heather Maguire|
|Date Deposited:||06 Oct 2008 06:13|
|Last Modified:||09 Sep 2013 02:36|
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