Cater-Steel, Aileen, ed. (2009) Information technology governance and service management: frameworks and adaptations. Information Science Reference (IGI Global), Hershey PA, USA, xvii-xxii. ISBN 978-1-60566-008-0
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Official URL: http://www.igi-global.com/reference/details.asp?id=7964
Abstract
Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. This work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.
| Item Type: | Book (Commonwealth Reporting Category A) |
|---|---|
| Additional Information: | Permanent restricted access to book due to publisher copyright restrictions. See the Website location above for details. Print copy held in USQ Library at call no. 004.068 Inf. |
| Uncontrolled Keywords: | information technology governance; corporate governance; standards; Australian Standard 8015; AS8015; Corporate Governance of Information & Communications Technology |
| Fields of Research (FOR2008): | 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150303 Corporate Governance and Stakeholder Engagement 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management |
| Subjects: | 280000 Information, Computing and Communication Sciences > 280100 Information Systems |
| Socio-Economic Objective (SEO2008): | UNSPECIFIED |
| ID Code: | 4229 |
| Deposited By: | |
| Deposited On: | 24 Jun 2008 13:56 |
| Last Modified: | 19 Apr 2011 16:33 |
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