Factors influencing the intention to use wireless technology in health care: a study in India

Abstract

This study reports the factors that influence the intention in using a wireless technology for the Indian healthcare setting. Using both qualitative and quantitative techniques, physicians as well as health professionals from the Indian medical systems were approached for data collection. The qualitative data were used as a basis to develop a quantitative instrument. Both types of data (qualitative and quantitative) established technology factors, clinical factors, administrative factors and communication factors play a crucial role in determining the intention in using wireless technology in the Indian healthcare. These factors were further validated using a second order regression model to ensure their validity and reliability. The major contribution of this paper is identifying a number of factors influencing the intention and statistically validating such factors, perhaps for the first time in the Indian healthcare context.