Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers

Lane, Michael S. and van der Vyver, Glen and Basnet, Prajwal and Howard, Srecko (2004) Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers. In: ACIS 2004: 15th Australasian Conference on Information Systems: Managing New Wave Information Systems: Enterprise, Government and Society, 1-3 Dec 2004, Hobart, Australia.

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Abstract

This paper reports on the qualitative aspect of a study which investigated the importance of interpersonal trust (cognitive trust, affective trust) in virtual communities of developers involved in open source projects at the SourceForge.net web portal. The qualitative responses to an online survey from developers involved in open source projects at SourceForge.net provided rich contextual insights into open source software development. The interpretative analysis of these qualitative data provided a number of interesting findings that show interpersonal trust (cognitive, affective) is important to the effectiveness of virtual communities of core developers involved in open source projects. The findings also show that trust is dynamic and built over time, that there are different levels of trust within an open source project and cognitive and affective trust operate interdependently.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Authors retain copyright. Deposited with permission of the first author.
Depositing User: Dr Michael Lane
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 12 Dec 2007 11:50
Last Modified: 27 Sep 2013 00:08
Uncontrolled Keywords: open source software, virtual communities, affective trust, cognitive trust, SourceForge.net
Fields of Research (FOR2008): 08 Information and Computing Sciences > 0803 Computer Software > 080306 Open Software
17 Psychology and Cognitive Sciences > 1701 Psychology > 170113 Social and Community Psychology
08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified
URI: http://eprints.usq.edu.au/id/eprint/3423

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