Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers

Lane, Michael S. and Van der Vyver, Glen and Basnet, Prajwal and Howard, Srecko (2004) Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers. In: ACIS 2004: 15th Australasian Conference on Information Systems: Managing New Wave Information Systems: Enterprise, Government and Society, 1-3 Dec 2004, Hobart, Australia.

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Official URL: http://aisel.aisnet.org/acis2004/93

Abstract

This paper reports on the qualitative aspect of a study which investigated the importance of interpersonal trust (cognitive trust, affective trust) in virtual communities of developers involved in open source projects at the SourceForge.net web portal. The qualitative responses to an online survey from developers involved in open source projects at SourceForge.net provided rich contextual insights into open source software development. The interpretative analysis of these qualitative data provided a number of interesting findings that show interpersonal trust (cognitive, affective) is important to the effectiveness of virtual communities of core developers involved in open source projects. The findings also show that trust is dynamic and built over time, that there are different levels of trust within an open source project and cognitive and affective trust operate interdependently.

Item Type:	Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Additional Information:	Authors retain copyright. Deposited with permission of the first author.
Uncontrolled Keywords:	open source software, virtual communities, affective trust, cognitive trust, SourceForge.net
Fields of Research (FOR2008):	08 Information and Computing Sciences > 0803 Computer Software > 080306 Open Software 17 Psychology and Cognitive Sciences > 1701 Psychology > 170113 Social and Community Psychology 08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified
Subjects:	280000 Information, Computing and Communication Sciences > 280100 Information Systems > 280199 Information Systems not elsewhere classified 380000 Behavioural and Cognitive Sciences > 380100 Psychology > 380105 Social and Community Psychology
Socio-Economic Objective (SEO2008):	UNSPECIFIED
ID Code:	3423
Deposited By:	Dr Michael Lane
Deposited On:	12 Dec 2007 21:50
Last Modified:	14 Jan 2013 15:38

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