Canadian high technology firms' key performance management processes: regional case studies

Erwee, Ronel and Price, Sherry (2007) Canadian high technology firms' key performance management processes: regional case studies. In: ANZAM 2007: Managing Our Intellectural and Social Capital, 4-7 Dec 2007, Sydney, Australia.

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Abstract

This exploratory research compares how high technology firms use performance management strategies. Eight high technology case studies were constructed from interviews with managers in small and medium high technology firms located in the Okanagan Valley region of British Columbia, Canada. This paper presents cross-case analyses of performance management processes and the link to strategic management in high technology SMEs. The results indicate that performance management and human resource management interaction encourages companywide standards and strengthens a firm’s investment in human capital. Although these high technology firms are familiar with strategic management processes and record a higher than average number of strategic plans relative to the total SME population in the Okanagan Valley, potential contributions of performance management to the strategic business management are weak.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: No evidence of copyright restrictions on web site.
Depositing User: Prof. Ronel Erwee
Faculty / Department / School: Historic - Faculty of Business - School of Management and Marketing
Date Deposited: 07 Jan 2008 23:27
Last Modified: 02 Jul 2013 22:51
Uncontrolled Keywords: human resource management; human resource management and organisational performance; HRM; performance management; strategic human resource management; SMEs; high technology firms
Fields of Research (FOR2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150308 International Business
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150314 Small Business Management
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
URI: http://eprints.usq.edu.au/id/eprint/3291

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