Using social network analysis to map information and knowledge flows in virtual project teams

Behrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: ANZIBA 2007: Institutions and Organisations in an International Context, 8-10 Nov 2007, Newcastle, Australia.

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Abstract

The aim of the paper is to illustrate the use of Social Network Analysis (SNA) to map information and knowledge flow in six virtual project teams with members of diverse cultures in private and public sector companies in different sectors. Due to the area of research, we supplemented the qualitative methodology with an embedded SNA. The SNA findings demonstrated that network ties are useful predictors of how information and knowledge flows in virtual project teams and can be better indicators than formal project structures. The multi-method research design represents a sound approach to target knowledge management in virtual project environments in international contexts.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Depositing User: Prof. Ronel Erwee
Faculty / Department / School: Historic - Faculty of Business - School of Management and Marketing
Date Deposited: 11 Oct 2007 01:23
Last Modified: 02 Jul 2013 22:51
Uncontrolled Keywords: knowledge management (KM); knowledge transfer and innovation in MNCs/MNEs; networks
Fields of Research (FOR2008): 08 Information and Computing Sciences > 0805 Distributed Computing > 080503 Networking and Communications
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150308 International Business
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
Socio-Economic Objective (SEO2008): E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
URI: http://eprints.usq.edu.au/id/eprint/3290

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