Information quality factors affecting innovation process

Abstract

The innovation management process is so critically dependent on information that information quality (IQ) problems must be identified and rectified as a matter of urgency. This research identifies two types of factors affecting IQ; IQ dimensions and IQ measures. IO measures assess the capability of an organisation to effectively manage and use information across a number of key dimensions. This research aims to identify the IQ dimensions and IQ measures affecting the innovation management process. The research employs case study methodology and uses an information quality technique knows as Information Function Deployment (IFD). The selected case is a high technology organisation dealing with the design and manufacture of electronic equipment and tools used for medical testing. The equipment designed by the organisation comprises components designed by other three organisations. This research identifies four IQ dimensions and six IQ measures affecting the innovation management process. The identified IQ dimensions are timeliness, interpretability, coherency and completeness while the IQ measures are information sensing, information collecting, information processing, information organising, information integrity and information sharing.