Wireless emails: issues, challenges and guidelines for implementation

Howard, Angela and Low, Ee Kuan and Byrnes, Peter and Gururajan, Raj (2004) Wireless emails: issues, challenges and guidelines for implementation. In: 1st Australian Aged and Community Care Informatics Conference (ACCIC'04), 24-25 Aug 2004, Brisbane, Australia.

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Abstract

This paper provides some generic information in integrating data arising from wireless emails into organisational data resources. The concept, while generic, can be applied to aged care data as well. Email represents just one of the many channels through which one person can convey information to another, within or among organizations. The advent of wireless technology has enabled emails to be accessed via a network or remote access has transformed email into a mobile tool. These wireless emails, equipped with devices such as wireless phones and personal digital assistants (PDA) are competing for wireless data access. However, the unexpected growth in recent months in using these wireless emails has opened up a gamut of management problems. This paper discusses two specific issues relating to wireless emails that effect both organizations and end users, namely, data integration at organization level and ad hoc collaboration among mobile workers along with the technical guidelines needed for an organization to changeover to wireless emails.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Published version taken live after no response received from publisher to requests for copyright permission.
Depositing User: Mrs Angela Howard
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 14 Apr 2008 00:27
Last Modified: 02 Jul 2013 22:45
Uncontrolled Keywords: Wireless emails, Management Challenges, Software Management
Fields of Research (FOR2008): 11 Medical and Health Sciences > 1117 Public Health and Health Services > 111708 Health and Community Services
11 Medical and Health Sciences > 1110 Nursing > 111001 Aged Care Nursing
10 Technology > 1005 Communications Technologies > 100510 Wireless Communications
URI: http://eprints.usq.edu.au/id/eprint/2637

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