Boonyathan, Patcharee and Al-Hakim, Latif (2007) Procedure for modeling and improving e-SCM processes. In: Zhang, Qingyu, (ed.) E-supply chain technologies and management. Premier Reference Source . Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1-21. ISBN 978-1-59904-255-8
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Official URL: http://www.igi-pub.com/reference/details.asp?id=6374
Today's managers are turning to the functions of the supply chain to improve margins and gain competitive advantage. The explosion of the Internet and other e-business technologies has made real-time, on-line communication throughout the entire supply chain a reality. Electronic supply chain management (eSCM) is a reference to the supply chain that is structured via electronic technology-enabled relationships. This research concentrates on the development of procedure referred to as eSCM-I for eSCM process improvement. The procedure focuses on process mapping and relies on principles of coordination theory. It is based on SCOR to standardise the process and take advantages of this techniques of benchmarking/best practices potential. The procedure employs IDEF0 technique for mapping the processes.
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