Diversity management in small companies: city council case study

Steger, Mark and Erwee, Ronel (2001) Diversity management in small companies: city council case study. International Journal of Organisational Behaviour, 4 (1). pp. 77-95.

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Abstract

[Abstract]: Diversity management is an emerging field within human resource management. However, most of the literature and consulting in the management of diversity in a workforce is focused on and applied in large organizations. In contrast, the aims of this consulting project were to research and assess policies and practices that a small Australian city council (TCC) can implement to meet its legal obligations and capitalize on the diversity of the community. Qualitative data was obtained through depth interviews with sixteen of the twenty-eight managers, and a workforce survey yielded quantitative data. The results revealed that TCC has not met legislative requirements and managers’ awareness of diversity management principles was not satisfactory. An analysis of questionnaire responses suggests that TCC has achieved a majority fit with the characteristics of the local community, except in the areas of women and young workers. The recommendations are to review of the corporate mission and HR policies, improve the link between policy and diversity principles and to formulate an EEO management plan. Moreover, it is important for the council to collect the necessary workforce statistics for comparison and evaluation purposes


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: USQ publication
Depositing User: Prof. Ronel Erwee
Faculty / Department / School: Historic - Faculty of Business - Department of Management and Organisational Behaviour
Date Deposited: 11 Oct 2007 01:01
Last Modified: 27 Jul 2014 01:51
Uncontrolled Keywords: diversity management; small city council; diversity policy; diversity principles; workforce management
Fields of Research (FOR2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150314 Small Business Management
URI: http://eprints.usq.edu.au/id/eprint/2268

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