Kiernan, Eleanor (2013) The power of nonverbal communication. In: Kossen, Christopher and Kiernan, Eleanor F. and Lawrence, Jill E., (eds.) Communicating for success. Pearson Australia, Sydney, Australia, pp. 223-259. ISBN 978-1-4425-5156-5
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This chapter aims to alert readers to the power and problems of nonverbal communication. Nonverbal communication seems to be so innate and natural that we often lack awareness of the impact it can have. It can also be perceived to be a truthful form of communication, one that we can readily judge if there is some discrepancy between verbal and nonverbal behaviour. This is because we often implicitly trust our interpretation of people's nonverbal communication, sometimes letting it undermine the words people use. This seems a reasonable thing to do as we are less able to conceal our nonverbal communication. This chapter will overturn this assumption and show how the messages we perceive in others, and the ones we send nonverbally, can be open to misinterpretation, sometimes at a great cost to the individual. The more aware we are of the nuances of nonverbal communication, the better equipped we will be gauge our own and other's behaviour... Understanding the power of nonverbal communication in our academic professional and personal lives is an important tool for successful communication.
|Item Type:||Book Chapter (Commonwealth Reporting Category B)|
|Additional Information:||Chapter 10. Permanent restricted access to paper due to publisher copyright restrictions. Print copy held USQ Library 302.2 Kos.|
|Uncontrolled Keywords:||nonverbal communication|
|Fields of Research (FOR2008):||17 Psychology and Cognitive Sciences > 1701 Psychology > 170112 Sensory Processes, Perception and Performance|
20 Language, Communication and Culture > 2001 Communication and Media Studies > 200105 Organisational, Interpersonal and Intercultural Communication
|Socio-Economic Objective (SEO2008):||C Society > 95 Cultural Understanding > 9502 Communication > 950299 Communication not elsewhere classified|
|Deposited On:||14 Nov 2012 15:03|
|Last Modified:||14 Nov 2012 15:03|
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