The power of nonverbal communication

Kiernan, Eleanor (2013) The power of nonverbal communication. In: Communicating for success. Pearson Australia, Sydney, Australia, pp. 223-259. ISBN 978-1-4425-5156-5

Abstract

This chapter aims to alert readers to the power and problems of nonverbal communication. Nonverbal communication seems to be so innate and natural that we often lack awareness of the impact it can have. It can also be perceived to be a truthful form of communication, one that we can readily judge if there is some discrepancy between verbal and nonverbal behaviour. This is because we often implicitly trust our interpretation of people's nonverbal communication, sometimes letting it undermine the words people use. This seems a reasonable thing to do as we are less able to conceal our nonverbal communication. This chapter will overturn this assumption and show how the messages we perceive in others, and the ones we send nonverbally, can be open to misinterpretation, sometimes at a great cost to the individual. The more aware we are of the nuances of nonverbal communication, the better equipped we will be gauge our own and other's behaviour... Understanding the power of nonverbal communication in our academic professional and personal lives is an important tool for successful communication.


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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Chapter 10. Permanent restricted access to paper due to publisher copyright restrictions. Print copy held USQ Library 302.2 Kos.
Depositing User: Ms Eleanor Kiernan
Faculty / Department / School: Historic - Faculty of Arts - School of Humanities and Communication
Date Deposited: 14 Nov 2012 05:03
Last Modified: 05 Mar 2014 03:08
Uncontrolled Keywords: nonverbal communication
Fields of Research (FOR2008): 17 Psychology and Cognitive Sciences > 1701 Psychology > 170112 Sensory Processes, Perception and Performance
20 Language, Communication and Culture > 2001 Communication and Media Studies > 200105 Organisational, Interpersonal and Intercultural Communication
Socio-Economic Objective (SEO2008): C Society > 95 Cultural Understanding > 9502 Communication > 950299 Communication not elsewhere classified
URI: http://eprints.usq.edu.au/id/eprint/21958

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