Rich media technologies and uncertain futures: Developing sustainable, scalable models

Abstract

Rich media technologies are commonly defined as technologies that enable users to engage in interactive communication, with the ability to see, hear and interact with multiple communication streams synchronously or access them asynchronously. Rich media technologies are also characterised by their ability to support non-verbal communication such as body language and vocal inflection. The rapidly increasing access to rich media technologies such as video and web conferencing both commercially available and as open source, provides a wealth of opportunities for education. This is a rapidly changing landscape as existing and emerging technologies increase both access and expectation in regards to communication. Coupled with this is the growing recognition that new generations of students have greater expectations of media rich learning opportunities and in many cases institutions are poorly placed to respond to this demand.