Facilitating knowledge and learning capabilities through neuro-linguistic programming

Kong, Eric and Farrell, Mark (2012) Facilitating knowledge and learning capabilities through neuro-linguistic programming. The International Journal of Learning, 18 (3). pp. 253-265. ISSN 1447-9494

Abstract

Knowledge and learning capabilities assist organizations to recognize and assimilate new information, apply it toward new ends, and are a continuous genesis of creation and recreation where gestalts and logical structures are added or deleted from organizational memory. Accordingly, organizations that have a high level of knowledge and learning capabilities are potentially more innovative and adaptive as they are able to build on and generate new knowledge, which is crucial for strategic renewal. The management of knowledge and learning capabilities becomes critical if organizations are to become and remain competitive. One method for facilitating knowledge and learning capabilities is through neuro-linguistic programming (NLP). The NLP model suggests that subjective experience is encoded in terms of three main representation systems: visual, auditory, and kinesthetic (VAK). NLP Practitioners argue that individuals prefer one representation system over another in a given context: the visual system includes external images, as well as remembered or constructed internal mental images; the auditory system includes external sounds and remembered or contrived internal sounds and the internal dialogue (i.e., a person talking to themselves on the inside); and the kinesthetic system includes tactile sensations caused by external forces acting on the body and emotional responses. There is a dearth of research conducted using the NLP approach in facilitating knowledge and learning capabilities in organizations. Accordingly, this paper critically reviews the literature and argues that since NLP may be used to facilitate knowledge and learning capabilities in organizations. We provide examples to illustrate the benefits of utilizing NLP in developing knowledge and learning capabilities in organizations. Future research direction and limitations will also be discussed.


Statistics for USQ ePrint 20755
Statistics for this ePrint Item
Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Authors Retain Copyright.
Depositing User: Dr Eric Kong
Faculty / Department / School: Historic - Faculty of Business and Law - School of Management and Marketing
Date Deposited: 12 Aug 2012 05:45
Last Modified: 03 Jul 2013 01:03
Uncontrolled Keywords: knowledge and learning capabilities; neuro-linguistic programming; visual; auditory and kinesthetic systems
Fields of Research (FOR2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
Socio-Economic Objective (SEO2008): E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
URI: http://eprints.usq.edu.au/id/eprint/20755

Actions (login required)

View Item Archive Repository Staff Only