Stigma, stress and emotional labour: experiences of women with chronic illness at work

Werth, Shalene (2011) Stigma, stress and emotional labour: experiences of women with chronic illness at work. In: 25th Conference of the Association of Industrial Relations Academics of Australia and New Zealand: Dialogue Downunder, 1-4 Feb 2011, Auckland, New Zealand.

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Women who work after being diagnosed with a chronic illness often find it difficult to fit in with the expectations of workplaces and for this reason often choose not to disclose their illness to their colleagues. The employment experiences of these women reveal that they negotiate the negative attitudes of their workplaces and employ strategies such as enlisting support and evaluating the risks of disclosure. They display a higher than usual amount of emotional labour in order to continue working specifically in relation to their severity or variability of illness, their avoidance of stigma and expected management and peer support. These variables form part of the model of disclosure and will be used to examine the factors which influence the decision to disclose their illness in their place of work.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: No evidence of copyright restrictions preventing deposit.
Depositing User: Mrs Shalene Werth
Faculty / Department / School: Historic - Faculty of Business and Law - School of Management and Marketing
Date Deposited: 08 Mar 2012 05:15
Last Modified: 12 Aug 2014 05:01
Uncontrolled Keywords: chronic illness, workforce experiences, stigma, emotional labour
Fields of Research (FOR2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150306 Industrial Relations
Socio-Economic Objective (SEO2008): C Society > 94 Law, Politics and Community Services > 9405 Work and Institutional Development > 940501 Employment Patterns and Change

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