Robertson, Michael and Corbin, Lillian (2005) To enable or relieve? specialist lawyers' perceptions of client involvement in legal service delivery. International Journal of the Legal Profession, 12 (1). pp. 121-143. ISSN 0969-5958
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Official URL: http://dx.doi.org/10.1080/09695950500081416
Identification Number or DOI: doi: 10.1080/09695950500081416
Abstract
This article provides an account of the lawyer–client relationship from the perspective of the client's co-productive role in the service process. It reports on the findings of a limited qualitative study involving accredited specialist lawyers in the areas of personal injury and family law. The interviews that formed the core of the study were designed principally to find out about both the expectations and the experiences these lawyers had of their clients' roles during the life of the lawyer–client relationship. The interviews also focussed on the question of how these lawyers viewed 'unbundled' legal service delivery arrangements, by which is meant legal services in which clients take responsibility for some of the tasks that constitute the service.
| Item Type: | Article (Commonwealth Reporting Category C) |
|---|---|
| Additional Information: | Permanent restricted access to paper due to publisher copyright restrictions. |
| Uncontrolled Keywords: | legal practice; client services; clients; |
| Fields of Research (FOR2008): | 18 Law and Legal Studies > 1801 Law > 180121 Legal Practice, Lawyering and the Legal Profession 17 Psychology and Cognitive Sciences > 1702 Cognitive Sciences > 170204 Linguistic Processes (incl. Speech Production and Comprehension) 17 Psychology and Cognitive Sciences > 1701 Psychology > 170110 Psychological Methodology, Design and Analysis |
| Subjects: | UNSPECIFIED |
| Socio-Economic Objective (SEO2008): | C Society > 94 Law, Politics and Community Services > 9404 Justice and the Law > 940406 Legal Processes |
| ID Code: | 20254 |
| Deposited By: | |
| Deposited On: | 29 Nov 2011 18:02 |
| Last Modified: | 23 Jan 2012 16:35 |
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