Al-Hakim, Latif (2011) Trust and information quality: performance gap analysis. International Journal of Information Quality, 2 (4). pp. 359-372. ISSN 1751-0457
|HTML Citation||EndNote||Dublin Core||Reference Manager|
Full text not available from this archive.
This research considers information quality from the perspective of the dimensions of trust. This paper identifies twelve effective factors of information quality. These factors are investigated in order to gauge the gap between expected importance and perceived performance ratings of these factors within the process of information sharing. The research presents results of a survey comprising thirty nine organisations. Data analysis recognises four factors with critical gaps affecting information sharing. These are 'level of responsiveness', 'information accessibility', 'information accuracy' and 'information timely as agreed'.
|Item Type:||Article (Commonwealth Reporting Category C)|
|Additional Information:||Permanent restricted access to paper due to publisher copyright policy.|
|Uncontrolled Keywords:||information quality, information sharing, trust dimensions, gap analysis|
|Fields of Research (FOR2008):||08 Information and Computing Sciences > 0806 Information Systems > 080605 Decision Support and Group Support Systems|
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150308 International Business
|Socio-Economic Objective (SEO2008):||B Ecomonic Development > 91 Economic Framework > 9104 Management and Productivity > 910499 Management and Productivity not elsewhere classified|
B Ecomonic Development > 89 Information and Communication Services > 8999 Other Information and Communication Services > 899999 Information and Communication Services not elsewhere classified
|Deposited On:||22 Jan 2012 09:52|
|Last Modified:||02 Jul 2012 10:38|
Archive Staff Only: edit this record