Mickan, Sharon and Boyce, Rosalie A. (2007) Organisational behaviour: understanding people in healthcare organisations. In: Jones, Robert and Jenkins, Fiona, (eds.) Key topics in healthcare management: understanding the big picture. Allied Health Professions . Radcliffe Publishing, Oxford, United Kingdom, pp. 164-179. ISBN 978-1-85775-708-8
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One of the major reasons for looking at organisational behaviour theories is to better understand and manage people, change and teams. In order to understand a particular issue within any organisation it may be useful to view it from more than one perspective. The provision of health services must be considered in the context of healthcare organisations. Interactions between practitioners and patients occur in an organisational and social context and within a system of infrastructure. These contextual differences exist in a unique space and time within and across nations.
|Item Type:||Book Chapter (Commonwealth Reporting Category B)|
|Additional Information:||Chapter 9. Copyright Radcliffe Publishing Ltd. Print copy held in the USQ Library at call no. 362.1068 Key.|
|Uncontrolled Keywords:||interpersonal communication; patients; patient communication; team management|
|Fields of Research (FOR2008):||15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150311 Organisational Behaviour|
17 Psychology and Cognitive Sciences > 1701 Psychology > 170107 Industrial and Organisational Psychology
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111709 Health Care Administration
|Socio-Economic Objective (SEO2008):||E Expanding Knowledge > 97 Expanding Knowledge > 970111 Expanding Knowledge in the Medical and Health Sciences|
|Deposited On:||27 Oct 2011 13:08|
|Last Modified:||02 Mar 2012 13:34|
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