Organisational behaviour: understanding people in healthcare organisations

Abstract

One of the major reasons for looking at organisational behaviour theories is to better understand and manage people, change and teams. In order to understand a particular issue within any organisation it may be useful to view it from more than one perspective. The provision of health services must be considered in the context of healthcare organisations. Interactions between practitioners and patients occur in an organisational and social context and within a system of infrastructure. These contextual differences exist in a unique space and time within and across nations.