Job involvement of bank managers in Mauritius

Abstract

Job involvement is the psychological identification with one‘s work and the degree to which the job situation is essential to the worker and his identity. Job involvement is influenced by both individual dispositions and organisational factors and it plays an important role in facilitating effective management. This study is the first to examine the nature of job involvement in the Mauritian banking sector. The research objective of the study is twofold: firstly, to examine the nature of job involvement of Mauritian bank managers, and secondly, to determine the impact of personal variables (including personal demographic and personal psychological variables), situational variables (also referred to as organisational health variables), and job satisfaction on the job involvement of bank managers in Mauritius. A survey questionnaire was administered to a sample of bank managers randomly selected from twenty five banks in Mauritius. Overall, the results in relation to the nature of the respondents‘ job involvement pointed to the trend that bank managers did not seem to be highly involved in their jobs. This may be viewed with some concern in the face of the numerous challenges in the banking sector in Mauritius. Furthermore, no significant relationships were found between the independent and dependent variables studied. The findings from this study lay a valuable foundation for future studies on job involvement in the banking sector in Mauritius and the findings reaffirm some knowledge which is already known, illustrate differences from existing knowledge and bring new insights into measuring the concept of job involvement. It is hoped that the results of this study contribute to a better understanding of job involvement within the Mauritian banking sector and will assist bank managers to design appropriate intervention strategies by taking into account the relevant demographic variables of bank managers as well as organisational factors to improve the overall efficiency in banks.