Preface to [Global e-government: theory, applications and benchmarking]

Abstract

[Abstract]: This preface addresses the book Global E-Government: Theory, Applications and Benchmarking. It points to four major interrelated trends in global markets over the last decade, which have brought the concept of e-government to the forefront of politics and top government officials. These trends are innovation, information society, globalisation, and democracy. The preface discusses the advantages and barriers of implementing e-government programs. The book covers various theoretical and applications aspects of e-government. It comprises 19 chapters organised into three sections: e-government theory and state-of-art, e-government applications, and benchmarking. The book provides insights and support for academic professionals as well as for practitioners concerned with the management of e-government programs.