What properly validated surveys can tell us about successful implementation of small business information systems

Armstrong, Bruce and Fogarty, Gerard J. and Dingsdag, Don (2011) What properly validated surveys can tell us about successful implementation of small business information systems. IBS Journal of Business & Research, 2. pp. 1-19. ISSN 2079-8296

Abstract

[Abstract]: There is a definite focus in Information Systems (IS) research on the identification of factors that influence IS success in small business. Identification of successful factors is of importance to the individuals running those businesses as well as researchers seeking to enunciate the value of IS. The first step in this process is to develop models of interacting factors that contribute to success. A second important step is the development of instruments to measure these core constructs. Without such instruments, it is not possible to collect the kind of benchmarking data that will help individual companies to plan their CBIS ventures. In this paper the authors report on the use of such an instrument to measure CEO characteristics, organisational characteristics and decision-making strategies related to IS among a group of 171 small businesses located on the East Coast of Australia. They begin by tracing the origins of the instrument before describing what the instrument tells us about how these small businesses went about implementing their computer-based information systems (CBIS) and how satisfied users were with their systems.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: No evidence of copyright restrictions.
Depositing User: Prof. Gerry Fogarty
Faculty / Department / School: Historic - Faculty of Sciences - Department of Psychology
Date Deposited: 14 Mar 2011 00:14
Last Modified: 09 Sep 2014 22:26
Uncontrolled Keywords: CEO characteristics, decision making, information system success, organisation characteristics, small business
Fields of Research (FOR2008): 08 Information and Computing Sciences > 0806 Information Systems > 080602 Computer-Human Interaction
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective (SEO2008): B Economic Development > 89 Information and Communication Services > 8902 Computer Software and Services > 890299 Computer Software and Services not elsewhere classified
URI: http://eprints.usq.edu.au/id/eprint/18648

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