Propeller heads - handle with care: improving the IT-business relationship through cultural awareness

Abstract

[Abstract]: For organisations to fully exploit information technology and remain successful in today’s competitive global economy, it is necessary for everyone to work well together. The absence of an effective relationship between business and IT professionals can limit the successful use of IT in organisations and can also be a drain on the productivity and competitiveness of organisations. An effective relationship therefore needs to be established between the two disparate groups of business and IT. This study explores the IT business relationship from a cultural perspective, and from interviews conducted in two Australian organisations provides insights into the IT culture and the effects of this culture on the IT-business relationship.