Modelling errors and violations in high-risk industries

Abstract

[Abstract]: The present paper summarises a series of studies aimed at identifying the individual and organisational factors that contribute to aviation maintenance errors, violations, and reporting behaviour. The first study in the series concentrated on errors. The second study was essentially a replication of the first study with some minor extensions to the predictor set and refinements to the criterion variable. The third study introduced an additional criterion variable called violations and a variable that we labeled willingness to commit violations. The implications of our findings are discussed in the context of aviation maintenance and high risk industries in general.